2019 SUBARU OUTBACK Complaints

The contact owns a 2019 Subaru Outback. The contact stated while driving at undisclosed speeds, the front windshield cracked without impact during colder temperatures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 116,000.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the control panel failed to function as intended. The contact stated that the control panel independently blinked on and off. Additionally, the contact stated that there were bubbles on the outer surface around the control panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that in March 2024, the control panel was replaced due to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,500.

The infotainment system or head unit has gone haywire! The car calls random people from my phone book and hangs up, plays the radio changing channels every 5 seconds switching to the map and then to settings and changing dash from Mph to Kph and so on and so forth. This is dangerously distracting and there is no way to turn it off. I have to disable my phone to drive the car. None of my buttons on the screen work. Unfortunately no warranty and the cost is almost $2,000 to replace the unit…but will it just happen again in 4 years? Completely unsafe for my teenage son to drive and I thought I was buying the safest car on the road at the time. This is unsafe and unnecessary….we would be happy if we had a way to just turn it all off!

Right rear safety belt would not retract while installing a car seat with it. Seatbelt was pulled all the way out and it would not retract. Vehicle was taken to Subaru dealership. Dealer stated seatbelt had been over extended. I manually pushed belt in and pulled it out several times, and it finally retracted and started working. If belt doesn't retract it cannot be used. There was no reason for the belt to fail. Belt on left side of vehicle was used and retracted without a problem.

The head unit is delaminating making navigation, bluetooth connection, radio inoperable. The screen flashes through different screens which is a safety hazard. I filed a claim with Subaru Care and they offered only $500 assistance on a $1600 repair for a 2019 with about 78,000 miles.

The contact owns a 2019 Subaru Outback. The contact stated that while operating the vehicle, the display screen malfunctioned and flashed off and on. During the failure, the back-up camera became inoperable and created a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V935000 (Visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 85,000.

This vehicle, and many others as I've read in forums, experiences uncontrollable radio station and apps changes automatically and will not stop. Why it's not safe: The radio screen flashes between several screens on it's own. It changes stations, it changes to different apps, then the screen locks and you cannot reset it. It also beeps with every change, over 100 beeps per minute, like a morse code message. Imagine that on a 9-hour road trip. It is a major annoyance and distraction as the driver is constantly focused on trying to get this radio/equipment to work properly. It forces your attention off the road. And it will not stop! It changes radio stations, if powered off, it turns itself on. And Subaru refuses to acknowledge the issue, or offer a replacement. They pretend they never heard of the issue, yet its easily found in forums. For $1000 I can get a different OEM radio, from the same manufacturer, and who knows how long it will be before it happens again? We (subaru owners) need help with this and a recall. I can't tell you how many times I've drifted out of my lane trying to make the beep beep beep stop after hour after hour! Navigation and apps are useless, as the radio will change them to different input sources without notice, and all day long. Yes, this is a safety issue. You cannot just turn it off. It turns itself back on. Even if you turn down the sound from the radio, the beep beep beep of the apps changing cannot be silenced. It only occurs when the vehicle is on. All the time. Everytime. Every day. Every trip. Please help.

Battery drainage, I’ve had to replace my battery 3 times within 1 year time frame (10/13/23, 10/15/14 & 11/24/24). This is making my vehicle inoperable and unable to drive.

Infotainment unit failed. Battery died and was replaced with a larger capacity battery. Shortly after, the infotainment head unit became inoperable with ghosting of buttons. Then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. The ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? It randomly beeps and selects buttons, which is distracting. Unit has to be shut off to avoid this.

Battery goes dead after not using car for 4 days. Subaru said the battery that came with the car was not strong enough. There was a lawsuit, but i missed the date to buy a new battery. I bought a strong battery, but problem happed again. Based on many forum messages, there is a parasitic battery drain while car is off. Problem is tied to Starlink Fuse. Also saw a new lawsuit on the fact that Starlink is trying to connect to 3G network, which no longer exists. Subaru is not fixing this problem. Google Subaru 2019 Starlink battery, it is all over the place.