2019 SUBARU OUTBACK Complaints

DCM battery drain and bad head unit display. The class action law suit does not cover the fix for the battery drain problem. Just a new battery. My is the battery continues to drain. I cannot afford to replace the problem DCM. I had to pull that fuse as a fix. I now do not have fro t speakers or Bluetooth. My CarPlay maps no longer tell me where I need to turn. Causing me to looks at the display more frequently. This is not good in busy areas. The other issue is with the head unit. When it gets warm and humid, the display doesn’t work. It clicks all over causing issues with CarPlay, Bluetooth and the radio. This is due to moisture getting in the display. Again causing problems and distractions. This will cause accidents if it hasn’t already. There are a lot of complaints out there for this as well as the DCM battery drain.

Head unit delaminating after Data Control Module repair in 2023. Head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. Head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.

To the CA Automotive Repair Bureau, [XXX] complaint, In 2022, I bought a new Outback at Albany Subaru. In October 2024, my car has 33,000 miles and I've had all of my 3,000-mile oil changes, inspections, and Warranty repairs done by Albany Subaru. I pay $100 for each repair that's covered under Subaru's extended Warranty. In 2023, the car's Dashboard Computer/Radio Head Unit was repaired, I drove the car for a few days, but the Head Unit was defective, so Subaru changed the Head Unit. This cost me (3) three trips to Subaru, which is 7.8 miles from my home, UBER costs, and three $100 Warranty payments. I'm a small business owner and had to pay employees extra to remain at work so I could drop off and pick up my car. Most times Subaru didn't give me a loaner car. Weeks later, I was driving up a hill and could not correctly steer my car, I thought I might crash, so I stopped driving my new car. I only drive on paved roads and I bought my Subaru because of Subaru's quality and safety reputation. I returned my car to Albany Subaru. My car's Steering or front end seemed loose and not right. Subaru told me I needed an alignment. I paid for an alignment. I drove my car home, but again, the Steering didn’t seem right, it was still loose and shaking. A day later, I returned my car to Subaru and they readjusted and tightened the Steering Box. Subaru called me at home and stated I needed an oil change, an alignment, and (4) four new tires, and brakes, which I agreed to the oil change. The next day, I picked the car up and spoke to the Service Managers about my concerns with the new car Steering, and stated to them that Subaru Bloggers are sharing that there should be a Recall on Subaru Steering Columns and other repair issues that could result in Lemon Law Lawsuits against Subaru. The Service Manager Nikki Ali and a Mechanic stated that Subaru has Steering Column issues but that Subaru has not yet issued a National Recall, but may replace Steering Columns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

This morning, while stopped at a red light, my foot on the brake, my car suddenly revved and jolted forward. Luckily, no one was in front of me, and I quickly put the car in neutral and pressed harder on the brake pedal. The car was then ok. I see that there is a Class Action Suit filed by the law firm of Berger Montague, since many other owners of Subaru have had this complaint. You need to have Subaru recall these vehicles ASAP.

rccd email. nhsta david chin on 04 envoy vin and smog cali fraud.. ended case sold vehicle to pick a part. did not sur dealer. purchased 1 month later Carmax Ontario california 2019 subaru outback. nhsta states moonroof and pedestrian braking for ev and hybrid u5 engine. this outback has no moonroof nor is it an ev or hybrid. owned by enterprise rent a car and subaru santa monica prior as grey in 2019 then tungsten metallic 2019-2020. unsure of vehicle history accident reported 2022. subaru of america and san bernardino states aftermarket bolt installed carmax has the vehicle for $1400-1750 in repairs they did not notice @ sale [XXX]. to me [XXX] [XXX]. they are currently repairing radiator cooling system suspension. and i believe the vehicle has never gone a 125point inspection and may have other issues elsewhere. the battery is caved in indented bulging out on plastic and subaru and carmax both say it meits their specifications as it holds a charge. and will not replace it. the electrical system flickers lights. and carmax allowed me to drive the vehicle for 3 weeks 2000 miles. ynknowing the suspension and right tire wobble before and after carmax alignment. stating the vehicle was safe and operable as subaru of san bernardino stated it may be dangerous and american tire depot san bernardino showed and said the same as subaru of san bernardino suspension defects that carmax never noticed before or after sale and said the vehicle was fine. been to carmax 10 times over 3 weeks 300 miles in the car. gas time etc. michael service manager carmax ontario and pedro of subaru of san bernardino preston of subaru ontario both service techs know me well as of now the vehicle is at carmax ontario. and i believe the vin may have been reprogrammed swapped and mileage incorrect on the vehicle. as loose and missing nuts under glove box gad pedal. and plastic housing under steering wheel dash is missing clips like some precious got into elec system?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Battery dies multiple times per week. I have already had the battery replaced under the Subaru Battery Settlement, but it is still dying regularly. This is absolutely a safety issue.

delay from time accelerate until car moves. This has happened 10 or more times.

After driving approximately 240 miles since our last stop, we stopped for gas. The car would not start. It sounded like it was trying to turn over but couldn't. Even when we let up on the start button the vehicle was still trying to start until we hit the button again (this is not normal). All battery functions were still working. The car only had about 38,500 miles on it. After trying multiple times to start it and googling, we suspected a fuel issue. We had the car towed to a local Subaru dealer. The dealer confirmed the fuel pump was the problem and replaced the part. More research revealed a fuel pump recall for certain production dates of the 2019 Subaru Outback, but ours is not currently part of the recall. We contacted Subaru and reported the issue. They opened a case for it. When we picked up the car, Subaru had paid for the repair. In hindsight, we are lucky the car did not stall while driving on the interstate at 70mph as that could have caused serious issues and injury to ourselves and/or others. There were no warning lights or other symptoms on that day. There had been some starting issues approximately 1-2 months earlier, but we had replaced the battery and thought that fixed it. We asked for the part but the Subaru dealer where the repair was made kept the part. In addition to the safety concerns, this incident also resulted in personal financial burden as we were around 600 miles from home enroute to a vacation destination and had to uber to a car rental place, rent a car and pay for one night in a hotel. We believe the recall needs to be expanded to include more production dates. By expanding the recall, we hope this would prevent others from having to go through this situation and be at risk. We also hope Subaru would be required to reimburse us for the out-of-pocket expenses that resulted from this issue and provide an extended warranty.

A crack in the windshield suddenly appeared with no apparent cause starting at the very upper edge about a third of the way across from the driver side and traveled about half way down and then turned to the right for about eight inches. It is available for inspection upon request. As of this date it has not been reproduced or confirmed by a dealer or independent service center. It has been reported to insurance representatives, but not inspected by the manufacturer, police, or insurance representatives. There was no warning lamps, messages or other symptoms of the problem prior to the failure.

continues issue with windshield cracks, cracks will spread over night across the windshield. car windshield will be replaced for a fourth time on [XXX]. I initially replaced it with in a year of purchase in North Carolina and will replace for a third time here in San Diego at the dealer Kearny Mesa Subaru address 4797 Convoy St. San Diego, CA 92111 phone number 858-278-7100. Kearny Mesa has replaced my windshield for the last two times, first time was in spring of 2022, second time was in February 2024 and now again for a third time tomorrow [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)