2015 SUBARU XV CROSSTREK HYBRID Complaints

ON TWO DIFFERENT OCCASIONS, THE ENGINE SHUT OFF UNEXPECTEDLY AND I HAD TO TURN OFF THE ENGINE AND RESTART THE CAR (PER INSTRUCTIONS ON THE NAVIGATION SCREEN). THE FIRST TIME I WAS ABLE TO CREEP TO THE SIDE OF THE ROAD & RESTART THE CAR. THE SECOND TIME, I WAS AT A STOP LIGHT AND WAS ABLE TO RESTART IT AT THAT TIME. I WAS TOLD THAT THE "RESTART BATTERY" WAS AT FAULT AND WAS NOT COVERED BY WARRANTY. THE CAR HAS 30,100 MILES ON IT AND IS 3 1/2 YEARS OLD (THE WARRANTY IS 36 MO OR 36,000 MILES. THE HYBRID BATTERY HAS A 5 YEAR WARRANTY BUT THE "RESTART BATTERY" ISN'T CONSIDERED PART OF THIS; EVEN THOUGH IT IS ONLY ON THE HYBRID CAR. MY MAIN CONCERN WAS THAT THE GAS ENGINE QUIT WITHOUT WARNING DUE TO THIS ISSUE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.

WHEN THE CAR IS STOPPED AND BEGINNING TO PROCEED AGAIN, IT WILL BUCK, STAGGER SOMETIMES SLAM INTO GEAR, SOMETIMES THE GEAR DOESNT ENGAGE, WHEN I AM APPLYING BRAKES IT WILL ALSO HAPPEN JUST ABOUT STALLING OR IT WILL JUMP FORWARD- THIS HAPPENS ON ALL ROADS AND MY DRIVEWAY. No airbag failure, was replaced in 2018.

DRIVER AND PASSENGER WINDOWS NOT FUNCTIONING NORMALLY AFTER 38,000 MILES. DRIVER SIDE WILL AUTO DOWN, BUT WILL ONLY ROLL UP A FEW INCHES AT A TIME. PASSENGER SIDE WINDOW CONTROLS FAIL ON DRIVER SIDE BUT DOWN FUNCTIONALITY WORK ON PASSENGER SIDE HOWEVER UP FUNCTION FAILS AND WINDOW STAYS STUCK OPEN.

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK HYBRID. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROTTEN EGG ODOR EMERGING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BATTERY WAS LEAKING. THE VEHICLE WAS TAKEN TO SUBARU OF GLENDALE (308 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STOP AND GO BATTERY WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1-32989483270. THE MANUFACTURER PROVIDED A FREE BATTERY REPLACEMENT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.