2006 SUZUKI AERIO Complaints

2ND TIME REPLACING BRAKES, 35,000 MILES ON CAR, IT STILL IS NEW , 1 YEAR OLD. DEALERSHIP REFUSED TO TAKE RESPONSIBILITY, NO RECALL BEING MADE. HAVE ALREADY CONTACTED A LAWYER IN REGARD TO THIS MATTER, SHOWING ALL THE OTHER COMPLAINTS THAT HAVE BEEN MADE ABOUT THE SAME PROBLEM. SUZUKI REFUSED TO TAKE RESPONSIBILITY. THERE SHOULD BE NO REASON WHATSOEVER THAT I SHOULD BE REPLACING THE BRAKES ON MY CAR FOR A SECOND TIME IN 1 YEAR. WHAT IS IT GOING TO TAKE FOR SOMEONE FROM SUZUKI TO GET OFF THEIR BACKS AND DO SOMETHING ABOUT THIS PROBLEM? I WILL NEVER PURCHASE ANOTHER SUZUKI AGAIN FOR AS LONG AS I LIVE , AND I WILL MAKE SURE THAT ANYONE I KNOW WILL NOT EITHER. *AK

I BOUGHT THIS VEHICLE ON NOV 2, 2005. TWO MONTHS LATER THE CAR WAS OUT OF ALIGNMENT SO I TOOK IT TO THE SHOP TO GET THAT RECTIFIED. EXACTLY 7 DAYS LATER IT WAS OUT OF ALIGNMENT AGAIN SO I TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM AND AFTER I EXPLAINED THE SITUATION THEIR RESPONSE WAS THAT THIS IS NOT COVERED BY THE MANUFACTURERS WARRANTY. I PAID OVER $50 TO GET THE CAR ALIGNED AGAIN. IN JUNE AND JUST TODAY (AUG 15, 06) I TOOK IT TO SEARS FOR ALIGNMENT AGAIN. THIS IS THE FOURTH TIME IN 10 MONTHS I HAD TO TAKE THIS CAR BACK FOR ALIGNMENT. THE TIRES ARE WEARING EXCESSIVELY. THE FRONT BRAKES VIBRATE AT 40 MPH AND OF COURSE, I WAS TOLD BY THE DEALERSHIP THAT THIS PROBLEM IS ALSO NOT COVERED BY THE WARRANTY. EVEN WITHOUT EVEN TEST DRIVING THE CAR. AMAZING. TO FIX IT, IT WILL COST ME ANOTHER $160 BECAUSE THE BRAKE PADS ALONE, SUPPOSEDLY COST $120. LET ME TELL YOU THIS, I CAME BACK TO SUZUKI BECAUSE I WAS THE PROUD OWNER OF A CHEVY SPRINT RS 1985 MADE BY SUZUKI AND I HAD IT FOR 10 YEAR WITH NO PROBLEMS WHATSOEVER. MAYBE THAT WAS TOO MUCH LUCK BUT 4 ALIGNMENTS IN 10 MONTHS IS DEFENITLY NOT THE QUALITY I WAS EXPECTING FROM SUZUKI. I WILL GET RID OF THIS CAR AS SOON AS I CAN AND GUESS WHAT, I'M PASSING THE WORD ABOUT THE AEREO'S DEFICIENCIES TO. *JB

I TOOK THE CAR IN TO HAVE THE BRAKES CHECKED AT ABOUT 9,000 MILES IN MAY. THERE WAS A HOT SMELL AND A LOT OF BRAKE DUST AROUND THE RIM AND TIRES. THE SUZUKI DEALER SERVICE DEPT. SAID THERE WAS NO PROBLEMS JUST NEEDED BRAKE FLUID ADDED. AT THAT TIME THE PADS WERE AT HALF WAY. BUT THIS WAS DISMISSED. ON AUGUST 3RD I BEGAN TO HEAR SQUEALING ESPECIALLY WHEN I WOULD PUT THE CAR IN REVERSE. I TOOK IT IN TO ANOTHER TIRE PLACE TO HAVE THE TIRE REPAIRED, THE MEN SAID THE BRAKES SOUNDED BAD. THERE WAS NO INDICATION THAT THERE WAS A BRAKE PROBLEM OTHER THAN THE NOISE. I FEEL THAT THE BRAKES FEEL VERY TIGHT WHEN I AM IN REVERSE ALMOST LIKE THE EMERGENCY BRAKE IS ON. I WAS SENT TO THE DEALER SINCE I ONLY HAD 14,100 MILES ON THE CAR AND IT WAS SIX MONTHS OLD. THE MAN AT THE DEALERSHIP SAID THEY WOULD CHECK THE HISTORY. IT WAS OVER THE 12,000 MILE WARRANTY. THE SERVICE MANAGER LATER CALLED ME TO TELL ME THAT THE BRAKE PADS WERE WORN COMPLETELY ON THE FRONT AND SHE WOULD ORDER THE PADS FOR ME. I ASKED IF IT WOULD BE COVERED UNDER WARRANTY ESPECIALLY SINCE I HAD IT IN AT 9,000 MILES. I WAS TOLD NO, THAT BRAKES WEAR DIFFERENTLY ON DIFFERENT CARS AND BASICALLY I WAS ROUGH ON MY BRAKES. THERE WAS NO OFFER TO INVESTIGATE, OR CONCEDE THAT IS WAS UNUSUAL FOR BRAKES TO WEAR THAT QUICKLY. MY HUSBAND DID RESEARCH ON THE INTERNET AND FOUND MANY ISSUES WITH BRAKE PROBLEMS ON THE SAME CAR. AFTER REFUSING REPEATEDLY TO ACCEPT THIS AS MY FINANCIAL RESPONSIBILITY, THE SERVICE MANAGER WAS ABLE TO GET A "ONE TIME GOOD WILL" REPLACEMENT OF MY BRAKES. IT HAS BEEN 12 DAYS AND I AM STILL WAITING TO HAVE THE BRAKES REPAIRED. I FEEL THAT THERE IS A PROBLEM SOMEWHERE IN THE BRAKING SYSTEM THAT LEADS TO THE PADS BEING WORN DOWN SO QUICKLY. I WOULD LIKE TO SEE AND INVESTIGATION INTO THIS MATTER ESPECIALLY AFTER READING SO MANY OTHER SIMILAR AND MORE SEVERE COMPLAINTS. THE MOST COMMON OPINION I AM FINDING IS THAT THE CALIPERS ARE TOO BIG AND TOO TIGHT ON THE BRAKE PADS. *JB

THE SIDE VIEW MIRRORS ARE DEFECTIVE IN DESIGN. THE RANGE OF MOTION IS NOT SUFFICIENT ENOUGH TO GET THE MIRRORS - ESPECIALLY THE PASSENGER SIDE- TO VIEW CARS THAT ARE ALONG SIDE OF YOUR CAR. *NM

CAR PURCHASED 8/17/05 IN CT. OWNER MOVED TO TALLAHASSE 8/25/05. ROUTINE MAINTENANCE PERFORMED AT TALLAHASSEE SUZUKI DEALER. OWNER MOVED TO MIAMI JAN 06. FLAT TIRE NOTICED 8/16/06 AND LACK OF TREAD ON BOTH REAR TIRES. CAR TAKEN TO SUZUKI DEALER IN MIAMI ON 7/17/06 FOR REPAIR & EXPLANATION. DEALER SAYS TIRES WERE NOT ROTATED BY TALLAHASSEE SUZUKI DEALERSHIP DURING ROUTINE MAINTENANCE. OWNER TRUSTED DEALER TO PERFORM ROUTINE SERVICING AND ASSUMED ANYTHING NECESSARY WAS DONE. SUZUKI BLAMING OWNER FOR LACK OF ROTATION! CAR ALSO TAKEN TO YOKAHAMA TIRE DEALER ON 7/17/06 WHO WROTE LETTER CONFIRMING TIRES NOT DEFECTIVE. YOKAHAMA TOLD OWNER THAT THE 2005 SUZUKI AEREO HAS PROBLEMS WITH EXCESSIVE REAR TIRE WEAR. A VIN CHECK, WHICH CONFIRMS THERE IS A BULLETIN ON THIS, BUT SUZUKI AVOIDING THIS ISSUE AND BLAMING OWNER! OWNER OFFERED A FREE ALIGNMENT IF OWNER PURCHASES NEW TIRES.ISSUE OF WHY THE TREAD IS GONE ON A NEW CAR IS BEING IGNORED. SUZUKI ALSO IGNORING PROBLEM WITH DEALER IN TALLHASSEE NOT PERFORMING TIRE ROTATION, AND BLAMING OWNER! AWAITING CALL FROM REGIONAL MGR BUT WERE TOLD THAT HE WILL SUPPORT DISTRICT MGR. OWNER ALSO TOLD TO DRIVE TREADLESS CAR 10 HOURS TO TALLAHASSEE TO TAKE MATTER UP WITH THAT DEALER. WHY ISN'T SUZUKI GETTING INVOLVED WITH THIS? NATIONAL SUZUKI CUSTOMER SERVICE NOT ADVOCATING FOR OWNER, ONLY PROTECTING SUZUKI. THE CAR IS GOING BACK TO MIAMI DEALERSHIP TODAY 7/18/06 FOR FUTHER INSPECTION WHICH WAS ONLY OFFERED AFTER OWNER REFUSED TO LEAVE UNTIL TREATED FAIRLY. NOT ONLY IS SUZUKI IGNORING A LACK OF DEALERSHIP SERVICING, AND BLAMING OWNER, BUT THEY ARE IGNORING BIGGER ISSUE WHICH IS THAT THE CAR IS CAUSING EXCESSIVE REAR TIRE WEAR! *NM

2006 AERIO CHECK ENGINE LIGHT ILLUMINATES. *TS THE DEALER REPLACED SEVERAL COMPONETS IN THE VEHICLE, HOWEVER THE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE CONSUMER STATED THE VEHICLE WAS GETTING POOR FUEL ECONOMY. *JB

SIRS; THE OTHER DAY I WAS DRIVING DOWN THE ROAD AND NOTICED MY DAUGHTER DOING WHAT JUST ABOUT EVERY WOMAN DOES. SHE HAD HER LEGS ON THE DASH BOARD. THEN IT OCCURRED TO ME, IF A DEER OR OTHER CAR POPPED OUT IN FRONT OF US AND I HIT THEM, THE AIR BAG WOULD COME OUT, AND IT WOULD THROW HER LEGS BEHIND HER HEAD. HAVE YOU DONE ANY TEST ON THIS AND HOW MUCH OF AN INJURY SHE COULD OF HAD. I HAVE NEVER HEARD OF ANY REPORT ON THIS. SHE HAD HER SEAT BELT ON, BUT WITH THE SPEED THE AIR BAG WOULD COME OUT, I THINK IT WOULD KILL HER BY PUSHING HER KNEES INTO HER HEAD OR EVEN BREAK HER BACK. CAN YOU TELL ME IF THERE WAS ANY TEST MADE LIKE THIS. *JB