2005 SUZUKI FORENZA Complaints

DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE TIRE MANUFACTURER.

THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FIXED THE PROBLEM. THIS IS AN ISSUE THAT SUZUKI WILL NOT, OR CANNOT FIX. IT IS A SUB-PAR PRODUCT THAT NEEDS A REPAIR, NOT A BAND-AIDE. *NM

DT*: THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE PROBLEM IS DUE TO WIRE MOVEMENT EACH TIME THE DRIVER SEAT IS ADJUSTED.

DT*: THE CONTACT STATED THAT THE AIRBAG LIGHT WAS ILLUMINATED. THE DEALER DETERMINED THAT THE AIRBAG WILL NOT DEPLOY, HOWEVER THEY ARE NOT ABLE TO REPAIR THE AIRBAG PROBLEM.

1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZUKI WOULD NOT COVER WHAT HAPPENED UNDER MY WARRANTY THAT I PAID $2500 WHEN PURCHASING THE CAR. MY CAR WAS IN NO ACCIDENT AND SUZUKI WOULD NOT HEAR ME OUT. 3. NOTHING HAS BEEN DONE TO FIX MY PROBLEM, SUZUKI SENT ME QUESTIONNAIRE TO COMPLETE AND THAT WAS IT. *NM

DT*: THE CONTACT STATED THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP THREE TIMES. TODAY WILL BE THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP. EVERY TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP, THE LIGHT IS RESET, BUT THE LIGHT CONTINUES TO ILLUMINATE. THE CONTACT IS CONCERNED THE AIR BAGS ARE NOT WORKING PROPERLY.

I BOUGHT A SUZUKI FORENZA 2005 FOR MY MOTHER LAST AUGUST. SHE DROVE THIS CAR FOR 5 MONTHS AND SHE DIDN'T HAVE A SINGLE PROBLEM. IN JANUARY SHE WAS APPROACHING A RED LIGHT AT THE INTERSECTION AND HER CAR WOULD NOT STOP. SHE DROVE THROUGH THE RED LIGHT BUT IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER CARS ON THE ROAD. SLOWLY HER CAR STOPPED. 2 WEEKS PASSED AND SHE HAD THE SAME PROBLEM. ABOUT A MONTH PASSED, SHE WAS APPROACHING THE RED LIGHT AND HER CAR WOULD NOT STOP. SHE CALLED ME. SHE WAS CRYING AND SHE TOLD ME SHE WAS AFRAID TO DRIVE THIS CAR. I CALLED GOOD YEAR IN CT AND ASKED THEM TO CHECK THE BRAKES. AT THE GOOD YEAR THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON APRIL 1, SHE WAS DRIVING TO HER SCHOOL AND HER CAR WOULD NOT STOP AGAIN. WE TOOK CAR TO SUZUKI GARAGE IN NORWICH, CT. I SPOKE WITH THEIR REPRESENTATIVE ALMOST EVERY DAY FOR A WEEK. THEY TOLD ME THAT THEY TOOK A CAR FOR A TEST DRIVE SEVERAL TIMES AND BRAKES WORKED NORMALLY. THEY TOLD ME THAT THE NEXT TIME SHE IS GOING TO HAVE THIS PROBLEM BRING THIS CAR TO THEM. I CALLED THEIR CORPORATE NUMBER. I SPOKE WITH THE REPRESENTATIVE FIRST AND THEN I SPOKE WITH THEIR SUPERVISOR MARY SMITH. SHE TOLD ME IF THE SUZUKI MECHANIC CLEARED A VEHICLE THEN THERE IS NOTHING THEY CAN DO. MY MOTHER PICKED HER VEHICLE ON APRIL 8. ON APRIL 13, I MY MOTHER CALLED. SHE HAD AN ACCIDENT. I SPOKE TO TALK TO THE POLICE OFFICER. I WAS TRYING TO TELL POLICE OFFICER THAT THIS CAR HAS PROBLEM WITH THE BRAKES. HE TOLD ME THAT HE SAW A RECEIPT FROM SUZUKI THAT THE BRAKES WORKED GREAT. I TOLD HIM THAT THIS INCIDENT HAPPENED 5 TIMES IN 2.5 MONTHS. THIS CAR IS ONLY 8 MONTHS OLD AND MY MOTHER IS AFRAID TO DRIVE IT. I FEEL THAT SUZUKI FAILED TO HELP ME. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER NUMEROUS TIMES. THE DEALER REPLACED THE TRANSMISSION AND A SENSOR IN THE ENGINE; HOWEVER THE PROBLEM REMAINS.

I PURCHASED A NEW 2005 SUZUKI FORENZA AUGUST 25, 2005. THE VEHICLE WAS DECEPTIVELY PRESENTED AS HAVING A "MAINTENANCE-FREE TIMING CHAIN" PRIOR TO PURCHASE. ALL RECOMMENDED MAINTENANCE HAS BEEN PERFORMED BY THE SELLING DEALER. THE VEHICLE HAD 9759 MILES AT THE MOST RECENT MAINTENANCE INTERVAL. LESS THAN 20 MILES LATER, WHEN PROCEEDING FORWARD FROM A REDLIGHT, ASCENDING A BRIDGE, FOR NO APARENT REASON WHATSOEVER, THE ENGINE FAILED ALONG WITH ALL POWER ASSISTED ACCESSORIES INCLUDING STEERING AND BRAKES. THE VEHICLE BEGAN TO ROLL BACKWARDS INTO ONCOMING AND MERGING TRAFFIC TO THE REAR. QUICK THINKING TO USE THE EMERGENCY BRAKE AND BRUTE STRENGTH TO STEER AVIODED A CERTAIN MULTIPLE CAR ACCIDENT. HAD MY WIFE BEEN DRIVING, THE ACCIDENT WOULD NOT HAVE BEEN AVOIDED. THE DEALER DID NOT IMMEDIATELY KNOW THE CAUSE OF THE FAILURE, BUT SAID THEY WOULD CALL AS SOON AS THEY KNEW SOMETHING. I CALLED THE FOLLOWING DAY AND WAS TOLD THAT THEY CONTACTED SUZUKI TECHNICAL SUPPORT. TECHNICAL SUPPORT TOLD THE DEALER TO ORDER SEVERAL PARTS INCLUDING A WATER PUMP AND HEAD ASSEMBLY. THE DEALER WAS INFORMED THAT SOME WATER PUMPS HAD THE PULLEY INSTALLED BACKWARDS ALLOWING THE TIMING BELT TO SKIP OVER THE COGS CAUSING EXTENSIVE ENGINE DAMAGE. THE DEALER WANTED TO KNOW IF THIS WAS A COMMON FAILURE, BUT TECHNICAL SUPPORT DENIED IT. HOW THEN, DID THEY KNOW EXACTLY WHICH PARTS TO RECOMMEND TO REPAIR THE ENGINE? THE DEALER SHOWED ME THE BROKEN RETAINING RING FROM THE WATER PUMP, BUT HAS YET TO DISASSEMBLE THE ENGINE FURTHER BECAUSE THEY ARE WAITING ON THE PARTS. THE VEHICLE HAS NOT BEEN REPAIRED YET. I NO LONGER HAVE CONFIDENCE IN THE VEHICLE EITHER WAY. I DO NOT BELIEVE IT IS SAFE TO TRAVEL AMERICAN HIGHWAYS WITH THIS VEHICLE. *NM

HAVE A 2005 SUZUKI FORENZA. BOUGHT IT JUNE OF 2005. FOR THE TIME THAT I HAD THE CAR IT HAD LITTLE PROBLEMS AT TIMES. BOUGHT THE CAR WITH 5 MILES ON IT. SUZUKI DEALERSHIPS ONLY LOOK AT YOUR CAR BY APPOINTMENT ONLY AND WHEN THEY DO LOOK AT IT THEY CLAIM NOTHING WAS FOUND. THE CAR HESITATES AND DOWNSHIFTS HARD AT TIMES. IN THE MORNING THE CAR HAS HARD STARTS WHEN COLD. THE EXHAUST MAKES NOISE AND TRANSMISSION DOES TOO. THE CLAIMS ARE THAT IT IS A CHARACTERISTIC OF THAT CAR AND NORMAL. RECENTLY I ALMOST GOT HIT BY A TRUCK AT AN INTERSECTION BECAUSE THE CAR STALLED WHILE TRYING TO CROSS THE INTERSECTION FROM A STOP SIGN. THE GAS PEDAL HAD TO BE PRESSED TO THE FLOOR TO MOVE AND IT DID IT SLOWLY. FROM A STOP THE ENGINE WOULD REV BUT THE CAR WOULD NOT MOVE. ALSO AIRBAG LIGHT DOES NOT WORK PROPERLY. SUZUKI MAKES IT HARD TO HAVE YOUR CAR SERVICE AND CLAIM WARRANTY WORK. THAT INCLUDES ROADSIDE ASSISTANCE TOO. WHEN CAR WAS DELIVERED BACK TO ME AFTER I DROPPED IT OFF THEY CLAIM THAT NOTHING WAS FOUND. MAYBE IT WAS THE GAS CAP THEY SAID. THE PROBLEM HAPPENS TOO MUCH TOO BE A LOOSE GAS CAP. I HAD TO GET UPSET FOR THEM TO LOOK AT MY CAR. MANY PROBLEMS FOR A NEW CAR. *JB