2007 SUZUKI GRAND VITARA Complaints

I HAD RECEIVED A SAFETY RECALL NOTICE FOR REPLACE THE PART NUM. 85107-80J10-BFK AT 08/13/14 AND TRY A MULTIPLES TIMES CONTACT MY NEAREST DEALER I SAN ANTONIO, TX. (115 MILES FROM MY HOME), AT LEAST SOMEBODY ANSWER ME AND OFFER CONCERT AN APPOINTMENT IN 1 WEEK MORE, UNTIL DECEMBER I RECEIVED AN E-MAIL FROM THEM SIGNED BY [XXX] TELLING ME THAT THEY HAVE THE MENTIONED PART, SINCE THEN I HAD TRIED CONCERT THE APPOINTMENT BY PHONE AND E-MAILS BUT NEVER HAVE AN ANSWER, I DON'T KNOW WHAT I MUST TO DO FOR FIX MY CAR BUT I WISH LEFT CONSTANCY THAT THEY WILL BE TOTALLY RESPONSIBLE OF ANY DAMAGE THAT I RECEIVE IN MY PERSON OR MY CAR. PLEASE HELP ME FOR RECEIVE ATTENTION FROM THAT DEALER. THEY ARE WORLD CAR MAZDA KIA SUZUKI, (210) 587-3090. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE TWO ISSUES, AND HAVE HAD THESE ISSUES SINCE BUYING THE CAR ABOUT 3 YEARS AGO,WHEN RUNNING THE CAR COLD THE BRAKES DO NOT DEPRESS THE FIRST TIME I BRAKE, IT TAKES ALOT OF FORCE TO GET THE CAR TO STOP, IF IT IS WARMED UP FOR 15 MIN OR SO IT WILL NOT HAVE THE ISSUE, BUT FIGURES IT SHOULD BE ADDRESSED. MY OTHER ISSUE IS THE HEADLIGHTS, THEY BURN OUT CONSTANTLY, I CHANGE THEN EVER 2 OR SO MONTHS ALTERNATING BETWEEN DRIVERS SIDE AND PASSANGER SIDE. *TR

THE HEAD LIGHTS KEEP GOING OFF EVERY 4 TO 6 MONTHS. THERE'S BEEN NUMEROUS COMPLAINTS FROM OTHER OWNERS ON REPAIRPAL.COM ABOUT THE SAME THING AND SUZUKI HAS NOT WANTED TO RECOGNIZE THAT THERE IS A PROBLEM. THIS IS PARTIALLY WHAT THEY HAVE POSTED "WE UNDERSTAND THE CONCERNS YOU HAVE RAISED IN YOUR MESSAGE AND WE WANT TO INFORM YOU THAT THERE IS NO KNOWN ISSUES WITH THE HEADLIGHT ASSEMBLY". YET EVERYONE'S COMPLAINTS ABOUT THE HEADLIGHTS GOING OFF EVERY 4 TO 6 MONTHS IS A FACT. I TRIED REPLACING THE ENTIRE HEAD LIGHT ASSEMBLY BEFORE I KNEW THERE IS ACTUALLY A PROBLEM WITH IT AND IT'S STILL DOING IT MONTHS LATER. IT'S GETTING VERY EXPENSIVE FOR EVERYONE AND MYSELF TO BE REPLACING HEADLIGHT BULBS EVERY COUPLE OF MONTHS THAT SHOULD BE LASTING YEARS. *TR

VEHICLE SITTING IN DRIVE. STARTED VEHICLE PUT IN REVERSE AND BACKED OUT OF DRIVE. PUT VEHICLE IN DRIVE AND IT WENT DEAD BUT WAS ROLLING...NO CONTROL,POWER STEERING OUT NO BRAKES.. LET VEHICLE ROLL TO END OF STREET AND PRESSED HARDER ON BRAKES AND IT STOPPED. PUT VEHICLE IN PARK..TURNED OFF SWITCH...ATTEMPTED TO START AGAIN AND PUT THE VEHICLE IN DRIVE AND THE ENGINE STOPPED RUNNING AGAIN. TURNED THE AIR OFF AND RESTARTED THE ENGINE AND PUT IN DRIVE AND IT RAN BUT THE GAS PEDAL WAS MORE SENSITIVE THAN USUAL GOT TO THE HOUSE AND PUT IN PARK AND PUT ON E-BRAKE. WAITED FOR A COUPLE OF HOURS AND STARTED THE ENGINE AND TRIED TO RELEASE PARKING BRAKE BUT IT WOULD NOT RELEASE. TURNED THE AIR ON WITH CAR RUNNING AND IT DIED AGAIN WITHOUT SHIFTING INTO DRIVE. RESTARTED THE CAR AND PUT IN REVERSE TO SEE IF IT WOULD DIE AGAIN AND THE CAR TRIED TO DIE SO I PUT IN PARK AND CUT THE ENGINE OFF AND PARKING BRAKE WOULD STILL NOT RELEASE. *TR

I SEE THAT YOU HAVE RECALLS ON SOME VEHICLES FOR THE DAYTIME HEADLIGHTS OVER HEATING. IT IS ALSO HAPPENING ON THE 07 SUZUKI GRAND VITARA. I HAVE TO REPLACE MY HEADLIGHTS AT LEAST ONCE A YEAR FROM THE OVER HEATING ISSUE AND IT ALSO HAS A RUBBER BURNING SMELL. IF MY VEHICLE IS RECALLED HOW DO I GO ABOUT GETTING IT FIXED IF I HAVENT EVEN GOT CALLED FOR EVEN THE PAST RECALLS ON MY VEHICLE LIKE THE AIRBAG RECCALL... PLEASE INFORM ME ON HOW TO DO SO.

I RECEIVED A RECALL NOTICE REGARDING THE AIR BAGS MALFUNCTION IN THE EARLY PART OF 2014. IN FACT MY AIR BAG LIGHT STAYS ON AND WILL NOT TURN OFF. I TOOK MY CAR TO THE RECOMMENDED DEALER, AND WAITED 3 HOURS, WHILE THE DEALER (BIG RED) TRIED TO SELL ME ANOTHER CAR FOR ALL THAT TIME, ONLY TO BE TOLD 3 HOURS LATER THAT THEY DIDN'T HAVE THE PART TO REPAIR THIS PROBLEM. THIS WAS DONE IN MARCH 2014 AND TO DATE - JULY 2014 AS OF THIS LETTER, I STILL HAVEN'T BEEN NOTIFIED THAT THEY EVER RECEIVED THE PART, SO THIS CONDITION REMAINS UNFIXED. REPORT RECEIPT DATE: SEP 06, 2013 NHTSA CAMPAIGN NUMBER: 13V405000 COMPONENT(S): AIR BAGS COULD YOU PLEASE ALSO HELP ME WITH THIS, I NOTICED THAT I HAVE REPLACED THE SAME HEAD LIGHTS OVER 4 TIMES IN ONE YEAR, THE LAST TIME THE LIGHT WENT OUT THE GENTLEMAN AT OREILY'S SHOWED ME THAT THE HEADLAMP SWITCH WAS BURNT, AND TOLD ME THERE MUST BE SOME ELECTRICAL PROBLEM WITH THE SWITCH AND TO BE VERY CAREFUL. I DID READ WHERE THERE ARE RECALLS FOR PROBLEMS WITH OVERHEATING HEADLAMP SWITCH AND MODULE THAT POSES A RISK OF FIRE. DATE OF INCIDENT: 02/12/2013 NHTSA ID NUMBER: 10618387 COMPONENT(S): EXTERIOR LIGHTING LASTLY I HAVE A TRANSFER CASE PROBLEM AND THE CAR GETS STUCK IN 4WD HAS ANYTHING TO DO WITH THE POWER TRAIN RECALL? ALL MY 4WD LIGHTS ARE BLINKING, I WAS JUST WONDERING IF YOU KNEW IF THESE PROBLEMS MAYBE RELATED. REPORT RECEIPT DATE: DEC 07, 2007 NHTSA CAMPAIGN NUMBER: 07V554000 COMPONENT(S): POWER TRAIN *TR

I HAVE REPLACED THE HEADLAMP BULBS 17 TIMES ON THE VEHICLE MENTIONED ABOVE THE EACH TIME THEY WOULD STOP WORKING. FOUND OUT THERE IS NOTHING WRONG WITH THE BULBS THERE IS AN ABNORMAL OPERATION OF THE LOW BEAM HEADLAMPS AND THE DAYTIME RUNNING LAMPS. THEY FLICKERED CONSTANTLY AND STOPPED WORKING ONE NIGHT AS MY SON WAS DRIVING HOME FROM COLLEGE. HE COULD HAVE BEEN KILLED!!! WE HAVE HAD THE VEHICLE SERVICED SEVERAL TIMES AND EACH MECHANIC STATED THERE SHOULD BE A RECALL. MANY PEOPLE WITH THE SAME VEHICLE HAVE POSTED THE SAME COMPLAINT ON THE INTERNET AND I THINK THERE SHOULD AN IMMEDIATE RECALL. WE CANNOT DRIVE THE VEHICLE BECAUSE THE LIGHTS CONTINUE TO STOP BEAMING RANDOMLY. THERE IS A SUZUKI SAFETY RECALL FOR THIS ISSUE ON THE 2004-2008 FORENZA AND RENO AND THERE SHOULD BE ONE ISSUED ON THE GRAND VITARA AS WELL. *TR

I RECEIVED A RECALL NOTICE REGARDING THE AIR BAGS MALFUNCTION IN THE EARLY PART OF 2014. IN FACT MY AIR BAG LIGHT STAYS ON AND WILL NOT TURN OFF. I TOOK MY CAR TO THE RECOMMENDED DEALER, AND WAITED 3 HOURS, WHILE THE DEALER (BIG RED) TRIED TO SELL ME ANOTHER CAR FOR ALL THAT TIME, ONLY TO BE TOLD 3 HOURS LATER THAT THEY DIDN?T HAVE THE PART TO REPAIR THIS PROBLEM. THIS WAS DONE IN MARCH 2014 AND TO DATE - JULY 2014 AS OF THIS LETTER, I STILL HAVEN?T BEEN NOTIFIED THAT THEY EVER RECEIVED THE PART, SO THIS CONDITION REMAINS UNFIXED. REPORT RECEIPT DATE: SEPT 06, 2013 NHTSA CAMPAIGN NUMBER: 13V405000 COMPONENT(S): AIR BAGS COULD YOU PLEASE ALSO HELP ME WITH THIS, I NOTICED THAT I HAVE REPLACED THE SAME HEAD LIGHTS OVER 4 TIMES IN ONE YEAR, THE LAST TIME THE LIGHT WENT OUT THE GENTLEMAN AT O'REILY'S SHOWED ME THAT THE HEADLAMP SWITCH WAS BURNT, AND TOLD ME THERE MUST BE SOME ELECTRICAL PROBLEM WITH THE SWITCH AND TO BE VERY CAREFUL. I DID READ WHERE THERE ARE RECALLS FOR PROBLEMS WITH OVERHEATING HEADLAMP SWITCH AND MODULE THAT POSES A RISK OF FIRE. PLEASE HELP ME WITH THESE ISSUES, WHERE I CAN GO TO GET THESE THINGS REPAIRED, AND NOT JUST WASTE MY TIME WITH A DEALER WHO IS JUST TRYING TO SELL CARS AND NOT FIX THE RECALLS, BY THE WAY I DID CALL BEFORE I CAME AND SCHEDULED AN APPOINTMENT, SO THEY KNEW WHAT I CAME FOR AND THEY TOLD ME TO BRING THE CAR IN FOR THE RECALL OF THE AIR BAG SITUATION. LASTLY DO YOU THINK IT IS POSSIBLE THAT MY TRANSFER CASE HAS ANYTHING TO DO WITH THE POWER TRAIN RECALL? CURRENTLY MY CAR IS STILL UNDER DEALER WARRANTY SO THEY ARE COVERING THIS REPAIR, I WAS JUST WONDERING IF YOU KNEW IF THESE PROBLEMS MAYBE RELATED. ANY HELP YOU CAN GIVE WILL BE GREATLY APPRECIATED! REPORT RECEIPT DATE: DEC 07, 2007 NHTSA CAMPAIGN NUMBER: 07V554000 COMPONENT(S): POWER TRAIN *TR

LOW BEAM HEADLIGHT BULBS (H7) FAIL EVERY OTHER MONTH. I'VE SPENT ABOUT 150-200 US DOLLARS EVERY YEAR ON HEADLIGHT BULBS SINCE I BOUGHT THE CAR NEW IN 2007. WIRING HARNESS FOR H7 BULB SHOW SIGNS OF EXCESSIVE HEAT (MELTING AND BURN MARKS) ON PLASTIC AND METAL PARTS. I'VE ALWAYS USED NITRILE GLOVES, PAPER TOWELS, AND BULB GREASE (DI-ELECTRIC) TO INSTALL BULBS AND WIRING HARNESS. DESPITE ALL THE PRECAUTIONS WORKING WITH THESE BULBS THEY ALWAYS FAIL WITHIN 3 OR 4 MONTHS. THE CONCERN IS SAFETY AND PREVENTING AN ACCIDENT DUE TO DEFECTIVE PARTS.

THE BULBS IN MY HEADLAMPS CONSTANTLY NEED REPLACING. I HAVE REPLACED THEM ON AVERAGE TWICE A YEAR SINCE I PURCHASED THE VEHICLE, WHICH HAS INCREASED IN FREQUENCY THE LAST TWO YEARS TO 5 MONTH INTERVALS. I HAVE A STANDING RELATIONSHIP WITH MY ELECTRICIAN/MECHANIC, WHO ALMOST KNOWS ME ON A FIRST NAME BASIS. HE NEVER FINDS ANYTHING WRONG, IN TERMS OF A SHORT IN THE WIRES.....JUST CONTINUES TO CHANGE THE BULBS AND POCKET MY MONEY. THIS LAST TIME BOTH BULBS BLEW OUT WITHIN A WEEK OF ONE ANOTHER. THERE WAS ONE INSTANCE WHEN I WAS UNAWARE THAT A BULB HAD BLOWN AND INCURRED A "FIX IT" TICKET. THERE SHOULD DEFINITELY BE A RECALL FOR THIS ISSUE, AS I SUSPECT THERE IS EITHER A SHORT OR OUTRIGHT FLAW IN THE ELECTRICAL SYSTEM. *TR