2000 SUZUKI GRAND VITARA Complaints

WHILE DRIVING 65 MPH CONSUMER APPLIED BRAKES AND VEHICLE DID NOT SLOW DOWN. CONSUMER THEN APPLIED EMERGENCY BRAKE, DID NOT SLOW VEHICLE. ENGINE KEPT REVVING. CONSUMER THEN SHIFTED TO PARK AND SHUT OFF ENGINE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AKI

VEHICLE HAS BEEN LEAKING OIL ON TOP OFF ENGINE, AFTER 2-3 INSPECTIONS DEALER COULD NOT FIND THE LEAK. OIL LEAK GOT WORSE, VEHICLE LOST 3-4 QUARTS OF OIL IN 50-75 MILES. CONSUMER TOOK VEHICLE TO A SECOND DEALER. DEALER DETERMINED OIL GALLEY PLUG TO BE THE CAUSE OF THE LEAK.*AK

AFTER DRIVING THIS VEHICLE FOR APPROX. ONE MONTH WE RETURNED TO THE SALEMAN AND TOLD HIM THE STEERING DIDN'T SEEM RIGHT. HE DROVE THE VEHICLE AND SAID IT WAS FINE. WE THOUGHT BECAUSE WE HAD NEVER OWNED A 4-WHEEL DRIVE VEHICLE THAT WE JUST NEEDED TO GET USED TO IT. AFTER THIS THE STEERING CONSTANTLY GOT WORSE AND IN JUNE AFTER SEVERAL COMMUNICATIONS WE TOOK THE CAR IN FOR THEM TO AGAIN CHECK. THEY SAID THAT IT WAS UNSAFE AND WE MUST LEAVE IT BECAUSE THE WHEEL MIGHT FALL OFF. WHEN WE PICKED THE VEHICLE UP THE STEERING STILL DID NOT SEEM RIGHT. ONLY NOW YOU COULD TELL IT WAS THE FRONT LEFT THAT WAS ABNORMAL. WE EXPRESSED THIS TO THEM BUT THEY SAID IT WAS FINE. IT NEVER DID SEEM TO DRIVE CORRECTLY, BUT LIKE MANY THINGS YOU GET USED TO THE IMPERFECTIONS AND GO ON WITH YOUR LIFE. WHILE DRIVING HOME FROM WORK THE FRONT LEFT HUB ASSEMBLY WITH WHEEL FELL OFF THE AXILE. SUZUKI SAYS THIS IS NOT A COVERED REPAIR BECAUSE WE HAVE MORE THEN 36000 MILES ON THE CAR. WE FEEL THIS IS TRULY A SAFETY HAZARD AND SHOULD BE COVERED AND NOTED SINCE IT COULD CAUSE CASULTIES IF YOU WERE TRAVELING AT HIGHER SPEEDS. THANK YOU FOR YOUR HELP.*AK

CONSUMER RECEIVED MANUFACTURER SAFETY RECALL NOTICE REGARDING FUEL PRESSURE REGULATOR WHICH CAUSES FUEL SYSTEM PRESSURE TO INCREASE AT THE TIME OF ENGINE START UP, RESULTING IN FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION UNDER EXTREMELY COLD AMBIENT TEMPERATURE CONDITIONS, FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. WHEN CONSUMER CALLED SEVERAL TIMES FOR AN APPOINTMENT, DEALER INFORMED CONSUMER THAT THEY COULD NOT REPLACE THE DEFECTED PART BECAUSE THE COMPANY WOULD NOT SEND THE PART TO FIX THE RECALL. *YD

NHTSA RECALL 01V146000/ MANUFACTURER'S RECALL X4. GOT RECALL NOTICE, AND TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER DIDN'T HAVE PARTS. CALLED DEALER ABOUT PARTS, AND DEALER NO LONGER DID RECALLS ON SUZUKI. DEALER DID NOT WARN CONSUMER THAT THEY WERE NOT HANDLING RECALL ANYMORE AFTER 3 MONTHS. HAD TO CONTACT ANOTHER DEALER.*AK

GAS FUMES COMING FROM UNDER HOOD THREW AIR VENTS,THE SMELL OF RAW GAS IS VERY OVERWHELMING.VEHICLE HAS BEEN LOOKED AT BY FARRISH AUTOMOTIVE,THE DEALER CLAIMS IT IS ONLY THE FUMES FROM THE FUEL INJECTOR.IT HAS MADE MYSELF AND PASSENGERS NAUSIATED AND ALMOST FAINT THIS CANNOT BE A NORMAL WAY FOR A FUEL INJECTOR. SINCERELY [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01 V 146 000/FUEL PIPE FUEL HOSE: UNABLE TO GET DEALER; ARMORY; ALBANY, NY; PHONE# 518/482-3615 TO HONOR MANUFACTURER'S RECALL BECAUSE PARTS WERE NOT AVAILABLE. *AK AFTER DRIVING 30 MILES TO RECALL REPAIR APPOINTMENT, DEALERSHIP INFORMED CONSUMER THAT PARTS STILL WERE NOT AVAILABLE, DEALERSHIP PUT CONSUMER ON CALL LIST, CONSUMER CALLED DEALER AND WAS TOLD 25 UNITS HAD ALREADY COME IN BUT WERE GONE AGAIN, STILL WAITING TO HEAR FROM DEALERSHIP. *TT

WHEN TEMPERATURE IS COLD FUEL CAN FREEZE, RESULTING IN FAILURE OF FUEL HOSE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. THERE WAS A MANUFACTURER'S RECALL , BUT THEY DID NOT HAVE THE PARTS FOR REPAIRS. AK

THE VEHICLE WAS PURCHASED FROM FARRISH AUTOMOTIVE. HOWEVER, CUSTOMER SERVICE IN SERVICE DEPT. WAS SO POOR THAT I STARTED TAKING IT TO WOODBRIDGE-SUZUKI. NOT LONG AFTER PURCHASING VEHICLE, I NOTICED THAT TIRES DID NOT HAVE MUCH TREAD.I'VE HAD ALL REQUIRED SERVICES SINCE OWNING VEHICLE: TIRES ROTATED, OIL CHANGE, RECOMMENDED MAINTENANCE AT DEALER. DURING EARLIER VISITS, I EXPRESSED CONCERNS TO DEALER BECAUSE THE TIRES DIDN'T HAVE MUCH TREAD, AND THEY SAID THE TIRES WERE FINE. THE DEALER WHICH I PURCHASED VEHICLE FROM SAID THE VEHICLE WAS A DEMO, IT HAD 7,000 MI. ON IT WHEN I PURCHASED. I'VE ONLY PUT 16,000 MILES ON IT. THE DEALER SAID THE TIRES ARE NOT COVERED UNDER WARRANTY. HOWEVER, SERVICE MANAGER AT DEALERSHIP SAID HE WOULD TAKE IT TO TIRE COMPANY TO SEE IF THEY WOULD PRORATE. HE TOOK VEHICLE TO NTB, I DON'T UNDERSTAND WHY HE DIDN'T TAKE IT TO FIRESTONE. HE CLAIMS FIRESTONE HAS NOTHING TO DO WITH BRIDGESTONE. I'M BASICALLY GETTING THE RUN AROUND. I NEED DIRECTION ON WHAT STEPS TO TAKE NEXT. I THOUGHT THAT NTSA WOULD BE A GOOD STARTING POINT. IT'S NOT RIGHT THAT I HAVE TO PAY OUT OF MY POCKET FOR A PROBLEM THAT'S NOT MY FAULT. THANKS FOR YOUR TIME IN ADVANCE. *AK

CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND REAR END LOCKED UP. VEHICLE STARTED TO SPINNING AND ENDED UP IN THE GRASS AREA. THEN, VEHICLE STARTED ROLLING DOWN HIGHWAY FOUR TIMES, AND CONSUMER'S HUSBAND WAS EJECTED FROM VEHICLE BECAUSE SEAT BELT DIDN'T HOLD. ALSO, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WILL BE NOTIFIED. *AK