2001 SUZUKI GRAND VITARA Complaints

VEHICLE PULLS TO LEFT AT SPEEDS OF 60 MPH AND OVER ,THERE IS VIBRATION. DEALER ALIGNED VEHICLE TWICE, DID NOT REMEDY THE PROBLEM. TIRES ARE SHOWING EXCESSIVE WEAR.*AK

NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK

COMPLETE BRAKE FAILURE ON 5 SEPARATE OCCASIONS BEGINNING AT ABOUT 400 MILES ON THE VEHICLE AND CONTINUING TO PRESENT DATE. FAILURE HAS RESULTED IN BEING UNABLE TO STOP UNTIL ROLLING THRU INTERSECTIONS...SO FAR NO ACCIDENT. VEHICLE HAS BEEN BACK TO DEALER FOR PROBLEM 4 TIMES, MOST RECENTLY DURING NOVEMBER. DEALER AND MANUFACTURER SEEM INCLINED TO IGNORE THE PROBLEM DESPITE THE POTENTIAL FOR DISASTER FOR MY FAMILY. PROBLEM SEEMS TO BE IN THE ANTI-LOCK BRAKING SYSTEM--DRIVER CAN FEEL ABS SHUTTLE VALVES CHATTERING (OPENING & CLOSING) AS IF THE SYSTEM SENSES A SKID ON BOTH SIDES, RESULTING IN BOTH SIDE BRAKES RELEASING SIMULTANEOUSLY. CONSEQUENTLY, VEHICLE BRAKING IS NEAR NIL, ONLY MEANS TO STOP THE VEHICLE IS TO MANUALLY OVERRIDE THE HYDRAULICS. OVERRIDE REQUIRES FULL STRENGTH FROM DRIVER WITH FOOT ON BRAKE PEDAL, AND STILL NEARLY IMPOSSIBLE TO STOP THE CAR. EACH INCIDENT HAS, THUS FAR, TAKEN PLACE AT SLOW SPEEDS AND HAS OCCURRED WITHIN 15 MINUTES OF FIRST ENGINE START OF THE DAY. IF THIS PROBLEM HAPPENED AT HIGH SPEED OR AT A CRITICAL STOP INCIDENT IT WOULD ALMOST CERTAINLY CAUSE AN ACCIDENT. THIS VEHICLE IS SCARY, AND SUZUKI [KATHY AT (800) 934 0934 ] PROMISED BACK ON NOVEMBER 21, 2001 TO INTERCEDE WITH DEALER TO GET THE PROBLEM CORRECTED. THUS FAR NEITHER DEALER NOR SUZUKI MOTOR COMPANY HAS BOTHERED TO CONTACT US. FOUR ATTEMPTS TO FIX THIS PROBLEM ARE 3 TIMES TOO MANY. THIS CAR IS DANGEROUS, BUT WE HAVE NO ALTERNATIVE BUT TO DRIVE IT UNTIL A LOANER VEHICLE IS PROVIDED BY THE DEALER/MFGR WHILE THIS ONE IS REPAIRED OR REPLACED. TOOK THE DEALER 4 ATTEMPTS TO GET THE FRONT END ALIGNED, AND IT STILL PULLS TO THE RIGHT, JUST THE SAME AS IT DID WHEN WE PICKED IT UP NEW. THUS, NOT MUCH CONFIDENCE ON THAT SERVICE DEPARTMENT BEING ABLE TO FIX THIS SERIOUS PROBLEM. THUS FAR, FAILED ON 4 TRIES. PROMISED SUZUKI REGIONAL REP WOULD CONTACT ME THE DAY AFTER I TURNED THE CAR IN EARLIER THIS MONTH--HE DIDN'T--P/U10 DAYS LATER BRAKES FAILED AGAIN IN 2 DAYS.

MY 9 YEAR OLD WAS SITTING IN THE BACK RIGHT SEAT WHEN THE DOOR CAME OPEN WHILE I WAS DRIVING. I HAD NO WARNING THAT SHE HAD NOT CLOSED THE DOOR PROPERLY. WHAT I LEARNED IS THAT THE THE DOME LIGHT WILL STAY ON IF THE DOOR IS NOT SHUT ALL THE WAY. HOWEVER THIS IS NOT AN EFFECTIVE MEANS DURING THE DAY.*AK

I HAVE BEEN WITHOUT AIR CONDITIONING FOR OVER A MONTH NOW. THE CONDINSER FOR THE SYSTEM IS SUPPOSIDLY ON BACK ORDER; HOWEVER, NEITHER THE DEALER OR THE MANUFACTURE WILL PROVIDE ALTERNATE TRANSPORTATION. I LIVE IN AN ARE WHERE THE TEMPERATURE IS IN THE 90'S TO 100'S, AND HAVE GOTTEN HEAT EXHAUSTION ON THE FREEWAY CAUSING A SCARY SITUATION. I AM VERY UNHAPPY.

BOUGHT THIS VEHICLE 4 DAYS AGO. HAS EXCESSIVE VIBRATION IN DRIVETRAIN. IN FOR SERVICE TWICE AT DEALER (1ST TIME REPLACED TIRES-DID NOT CURE PROBLEM) IT IS NOW AT THE DEALER'S SERVICE DEPARTMENT (9/4/01) FOUND A TSB (01-04-17-002) FOR THE CHEVROLET TRACKER (SUZUKI TWIN) FOR POWER TRAIN:DRIVELINE:SHAFT CHAIN:PROPELLOR:DRIVE. THIS IS IDENTICAL TO THE PROBLEM WE ARE HAVING. DEALER SEEMS UNAWARE OF TSB FIX .*AK

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND AIRBAGS DIDN'T DEPLOY DURING A COLLISION. DEALERSHIP WAS AWARE OF PROBLEM.*AK

CONSUMER RECEIVED A RECALL 01V146000 NOTICE.PARTS HAVE BEEN ON BACK ORDER, AND NO AVAILABLE DATE HAS BEEN GIVEN. DEALER, AUTO MALL, RT 1 N AVE, NJ. 07001 PHONE# 732-815-0500. *AK *SLC

WHENEVER EXHAUST GOT HOT FUME ODORS GOT INSIDE OF VEHICLE. THIS CAUSED DRIVER TO BECOME SICK. HAD BEEN TO DEALERSHIP 3 TIMES FOR PROBLEM. WAS INFORMED EXHAUST IS SPRAYED WITH COSMOLINE.*AK THE DEALER WAS INFORMED THAT PROBLEM WOULD GO AWAY AT ABOUT 5000 OR 6000 MILES. *YH

CURRENT TIRES HAVE INSUFFICIENT WEAR RATINGS TO CARRY PASSENGER LOAD. CURRENT TIRES ARE BRIDGESTONE (P235/70R16) WITH A RATING OF 300. CONSUMER FEELS THAT RATING ON TIRES SHOULD BE 400 TO 450. DEALER HAS INFORMED CONSUMER THAT PRESSURE SHOULD BE LOWERED TO 28 PSI, CONSUMER FEELS THIS PSI IS LOWER THAN IT SHOULD BE. *AK *SLC