2002 SUZUKI GRAND VITARA Complaints

THE VEHICLE EXPERIENCED A PROBLEM WITH THE ACCELERATOR CABLE. THE VEHICLE WENT OUT OF CONTROL AND ROLLED OVER WHICH RESULTED IN A CRASH. THE VEHICLE WAS TOTALED. PROVIDE FURTHER DETAILS................................................. *JB

WHILE DRIVING AT 35 MPH ON BUSY STREETVEHICLE EXPERIENCED SUDDEN ACCELERATION. CONSUMER STATED HER FOUR YEAR OLD SON WAS IN THE VEHICLE, AND COULD HAVE BEEN KILLED. *AK

WHILE DRIVING AT 70 MPH BRAKE FOUNDATION ASSEMBLY AND THE WHEEL FELL OFF. AS RESUL, VEHICLE ROLLED OVER. CONSUMER HAD PICTURES AND POLICE REPORT. *AK.

I HAVE A 2002 XL7 WITH 11,000 MILES TIRES ALREADY HAVE NO TREAD, I ALSO HAVE PROBLEMS WITH PASSENGER SIDE WINDOW MAKING AN AWFUL NOISE. SOMETIMES WHEN I GIVE IT GAS IT DOESN'T RESPOND AND WILL JUST PLAIN GIVE OUT ON ME... I SUGGEST NO ONE BUY ONE PLEASE IT GIVES SUV'S A BAD NAME. IF ANYONE HAS INFO ON MY PROBLEMS PLEASE CONTACT ME.*AK

THE GEAR SHIFTER FAILED TO FUNCTION AND SUDDENLY GOT STUCK IN THE GEAR THAT IT WAS IN. DEALERSHIP REPLACED THE PART, BUT THE PROBLEM RECURRED.*AK CONSUMER NOTED THIS FAILURE OCCURRED IN THREE VEHICLES, ALL OF WHICH WERE THE SAME MAKE, MODEL AND YEAR. THE DEALERSHIP DIDN'T TAKE RESPONSIBILITY FOR THE FIRST FAILURE EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. SINCE THE CONSUMER NEEDED THE VEHICLE, HE PAID FOR THE REPAIRS RANGING FROM $296. TO $380. THE FAILURE OCCURRED TWICE ON ONE VEHICLE. THE VEHICLES CAN'T MOVE AT ALL (SECOND VEHICLES VIN - [XXX]). *PH *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TIRES WEARING OUT FAST WITH LOW MILEAGE ON THEM, BRIDGESTONE P235-60-16 DUELER H/T. BEEN COMPLAINING TO SUZUKI DEALER ABOUT TIRES AND STEERING ON THE CAR. IN ONE MONTH FROM LAST VISIT HAD TO REPLACE ALL 4 TIRES BECAUSE OF CUPPING ON ALL FOUR TIRES. STEERING WAS SHIMMING AT 60 MILES PER HOUR BAD ANDALSO MAKING STEERING GO FROM LEFT TO RIGHT. DEALER WONT DO NOTHING. BUT SERVICE MANAGER AT TIRAPELLI SUZUKI STATED SUZUKI KNOWS OF A PROBLEM WITH THESE TIRES BUT THE DEALER DOESNT WARRANT THE TIRES. ALL THEY SUGGESTED WAS REPLACE TIRES. IF YOU LOOK AT THE COMPLAINTS FOR THE SUZUKI XR-7 YOU WILL SEE THAT THIS TIRE HAS BEEN REPLACED BEFORE BECAUSE OF BAD WEAR AND CUPPING. HAD TO PUT OUT 361.00 TODAY FOR THE TIRES AND NOW THE CAR SO FAR DRIVES OK. BUT ONLY HAS 28161 ON TIRES IN WEAR AND CAR ISNT 1 YEAR OLD.

CONSUMER STATES AT 12,000 MILES VEHICLE WAS TAKEN IN FOR AN ALIGNMENT. 5000 MILES LATER, ALL 4 TIRES HAD CUPPED ON THE INSIDE. AT 15000 MILES TIRES WERE REPLACED AGAIN. CONSUMER FELT FRAME WAS DEFECTIVE AND WEARING THE TIRES. *AK

I PURCHASED A VEHICLE IN FEB. 2002 FROM CORPORATE MOTORS DBA SUZUKI OF HAYWARD CA. THROUGH ADDISON AVENUE CREDIT UNION HELD AT HP CORPORATE IN PALO ALTO, CA. ON MAY 17TH 2002 MY NEW SUZUKI XL7-4WD BLEW A HEAD GASKET @ 4,057 MILES. IT WAS TOWED TO THE SAN JOSE BOB LEWIS SUZUKI DEALER. WOULD NOT PROVIDE A CURTSEY LOANER AND DUE TO PARTS NOT IN STOCK IT TOOK THREE WEEKS BEFORE I RECEIVED MY XL7 BACK.ON MAY 15TH 2003, I TOOK IT IN FOR A MAINTENANCE INSPECTION AT SUNNYVALE FOREIGN CAR SERVICE. AT THIS TIME THE MILEAGE WAS 17,956. ALL WENT WELL, BUT WAS STRONGLY RECOMMENDED THAT I GET ALL NEW TIRES SOON, TIRES WORN.ON JULY 2ND THE CHECK ENGINE SOON LIGHT CAME ON. I TOOK IT BACK TO SUNNYVALE FOREIGN CAR SERVICE, AND THEY DID A DIAGNOSTIC CHECK. THE READING STATED A PROBLEM WITH THE ENGINE COOLANT. THE MECHANIC STATED THAT THE VALVE HEAD WILL NEED TO BE REPLACED, AND THAT I SHOULD TAKE IT BACK TO THE DEALER SINCE IT IS STILL UNDER WARRANTY.MONDAY JULY 7TH 2003, TOOK IT TO CORPORATE MOTORS DBA SUZUKI OF HAYWARD. PRIOR BEFORE TAKING, I CHECKED ON RECALLS AND COMPLAINTS @ WWW.NHTSA.DOT.GOV ON SUZUKI GRAND VITARA XL7. PRINTED OUT LISTING AND GAVE A COPY TO THE CUSTOMER SERVICE DEPARTMENT. ALSO NO CURTSEY LOANER WAS PROVIDED.WINDSHIELD RECALL/SUSPENSION/TIRES AND STEERING/ENGINE AND ENGINE COOLING.THURSDAY JULY 10, 2003 SPOKE WITH VICTOR FLORES; HE INFORMED ME THAT THEY WERE GOING TO REPLACE BOTH HEAD GASKETS. THE WORK DONE FROM SAN JOSE BOB LEWIS ON THE BLOWN HEAD GASKET ON MAY 17TH 2002 DID NOT USE THE NEW REPLACEMENT PARTS. THE TIRES WERE WORN BUT NOT ABLE TO REPLACE THEM. NO MENTION ON WINDSHIELD RECALL. *AK

VEHICLE WONDERS LEFT AND RIGHT ON ROAD. TOOK VEHICLE TO DEALER , AND THEY PERFORMED A FRONT END ALIGNMENT. VEHICLE STILL THE SAME PROBLEM. *JB

WE PURCHASED 2 NEW SUZUKI'S XL7 2002 WITH BRIDGESTONE DUELER HT687 P235/60/R16. STARTED VIBRATING ALMOST FROM THE START. TERRIBLE PULSING WHEN USING THE BRAKE. HAD TIRES FORCED ROAD BALANCED 3 TIMES. NO CHANGE. 4 WERE REPLACED ON ONE CAR AND ONE ON THE OTHER. PROBLEM STILL EXISTED. WE WERE TOLD BY FIRESTONE DEALER THAT IT WAS NOT THE TIRES. HE SAID THERE WAS SOMETHING WRONG WITH THE CAR, SUCH AS BRAKES OR SOMETHING WRONG WITH THE FRONT END. WE HAD AN INDEPENDENT DEALER CHECK ALL THE ABOVE AND COULD ONLY FIND A PROBLEM WITH THE TIRES. AFTER FEELING LOST, I WROTE FIRESTONE WITH THE COMPLAINT AND FINALLY WAS CONTACTED BY THEM. FIRESTONE/BRIDGESTONE FINALLY AGREED TO REPLACE ALL 10 TIRES A YEAR LATER WITH WHAT EVER TIRE WE CHOOSE. THEY AGREED TO PAY $80.00 PLUS MOUNTING AND BALANCING TOWARD THE 10 TIRES WE WANTED AFTER SOME ARGUING. THE DUELER 687 EMITTED A LOUD BUMPING WHEN DRIVING AND VIBRATION WHEN BRAKES WERE APPLIED. WHEN TIRES THE WERE REMOVED, WE NOTICED CUPPING ON SOME. ALSO NOTICED TIRES WERE NOT ALIKE, SOME WERE STEEL PLUS POLYESTER OTHERS WERE STEEL PLUS POLYESTER PLUS NYLON. I DO NOT RECOMMEND THESE TIRES AT ALL. WE WERE TOLD BY THE CAR DEALER, THAT THESE TIRES WERE DESIGNED FOR THIS SUV.*JB