2003 SUZUKI GRAND VITARA XL-7 Complaints

THE BRAKES ON THE CAR FAILED, THE BRAKE PEDAL WAS PRESSED AND IT WENT ALL THE WAY TO THE FLOOR BUT THE CAR WILL NOT STOP. THE HAND BRAKE WAS PULLED AND THE CAR WAS DIRECTED OUT OF THE ROAD INTO THE GRASS TO MAKE IT STOP. *JB THE DISTANCE WAS MEASURED AND IT WAS 75 FEET FROM THE POINT WHERE THE BRAKE WAS APPLIED TO THE POINT THE CAR STOPPED. THE CAR WAS GOING 35-40 MPH. THE DRIVER FINALLY GOT THE CAR TO STOP BY PULLING THE HAND BREAK BUT THE CAR HIT THE BUMPER HIT THE REAR OF PICK UP TRUCK IN FRONT AND THE TOW HITCH OF THE PICK UP TRUCK CRACKED THE FRONT BUMPER OF THE CAR THE CAR IS BRAND NEW AND HAS 1300 MILES ONLY ON THE CAR. *JB

TRANSMISSION SLIPS BETWEEN SECOND AND THIRD GEAR AT NORMAL OPERATING TEMPERATURE. THIS WAS INCONSISTANT BUT RECURRING PROBLEM WHICH USUALLY OCCURRED WHEN PULLING INTO TRAFFIC FROM A STOP. THE TRANSMISSION WOULD SLIP UNDER ACCELERATION AND NOT SHIFT INTO THIRD GEAR UNTIL STOPPED ACCELERATING. THIS CIRCUMSTANCE CREATED A SAFETY HAZARD WHILE ATTEMPTING TO MERGE INTO TRAFFIC. THE VEHICLE WAS BROUGHT TO THE DEALER AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE SERVICE ANALYST AND TECHNICIAN COULD NOT CONFIRM THE CAUSE OF THE PROBLEM , BUT ACKNOWLEDGED THIS WAS A RECURRING PROBLEMS W/ THIS TYPE OF TRANSMISSION SINCE THE 2000 MODEL YEAR AND CONTINUES THROUGH THE 2003 MODEL YEAR. A TSB REGARDING THIS TYPE OF PROBLEM HAS NOT BEEN ISSUED.*AK