2008 SUZUKI SX4 Complaints

2008 SX4 HATCH BACK SUZUKI. CONSUMER WRITES IN REGARDS TO BLIND SPOTS *TGW THE CONSUMER STATED SHE HAS EXPERIENCED SEVERAL ENCOUNTERS IN ALMOST HITTING PEDESTRIANS, DUE TO THE SEVERITY OF THE BLIND SPOTS.

SUZUKI HAS RECALL FOR A DEFECTIVE PASSENGER SEAT CUSHION THAT WHEN THE FAULT IS PRESENT THE PASSENGER NOR THE DRIVERS AIR BAGS WILL DEPLOY IN AN ACCIDENT. THE PART HAS BEEN ORDERED BUT WILL NOT COME IN FOR THREE WEEKS. THE DEALERSHIP IN PENSACOLA FLORIDA HAS SAID THEY WILL NOT GIVE A LOANER VEHICLE FOR THIS ISSUE EVEN THOUGHT THE SAFETY ISSUE HAS BEEN IDENTIFIED AND NEITHER THE PASSENGER OR DRIVERS AIR BAG WILL DEPLOY IN AN ACCIDENT. KNOWING THIS IS A VERY IMPORTANT SAFETY ISSUE I FAIL TO UNDERSTAND WHY THEY WON'T GIVE A LOANER VEHICLE UNTIL THIS PROBLEM HAS BEEN CORRECTED. IN THE EVENT OF AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY I CAN SEE A JUSTIFICATION FOR A LAWSUIT BECAUSE OF THIS SAFETY ISSUE IN THE VEHICLE. I HAD EVEN CONTACTED A LADY BY THE NAME OF [XXX] AT THE SUZUKI CUSTOMER SERVICE NUMBER OF 1-800-934-0934 AND IN THE RECALL LETTER THAT WAS SENT OUT DOES NOT ALLOW FOR A LOANER VEHICLE UNLESS THE ISSUE FALLS UNDER THE 36 MONTH WARRANTY PERIOD. IF THIS IS A KNOWN RECALL IT SHOULD NOT MATTER IF IT IS UNDER THE WARRANTY PERIOD OR NOT SINCE THIS IS A VEHICLE SAFETY ISSUE AND A LOANER VEHICLE SHOULD BE AVAILABLE TO ALL CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO DETERMINED THAT THE ENTIRE SEAT WOULD HAVE TO BE REPLACED IN ADDITION TO THE CATALYTIC CONVERTOR BEING REPLACED DUE TO BAD OXYGEN SENSOR. I HAVE PROOF OF ALL MAINTANCE AND SERVICE REPAIRS TO INCLUDE OIL CHANGES ETC. I REQUESTED A MEETING WITH GENERAL MANAGER AND WAS ASSURED THAT HE WOULD INVESTIGATE SITUATION AND GET BACK WITH ME IN A COUPLE OF DAYS. IT HAS BEEN A WEEK AND ONLY COMMUNICATION I HAVE RECEIVED IS A TEXT MESSAGE ON MY CELL PHONE STATING THAT NO PART OF THE POWERTRAIN WARRANTY WOULD APPLY EVEN THOUGH THE POWERTRAIN WARRANTY INCLUDES ALL THINGS LISTED IN DIAGNOSTIC REVIEW OF THE CAR THIS IS EXTREMELY UNPROFESSIONAL AND SHOWS THAT SUZUKI DOES NOT STAND BY THEIR PRODUCTS. A LOT MORE TO THIS STORY>>>>>> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

BOTH THE PASSENGER SEAT BELT LIGHT AND AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK THE CAR TO THE LOCAL SUZUKI DEALER TO HAVE IT CHECKED. THEY TOLD ME IT WAS A DEFECTIVE AIRBAG SENSOR BUILT INTO THE PASSENGER SEAT AND IT HAD TO BE REPLACED AT A COST OF $1000+ FOR THE AIRBAGS TO WORK AGAIN. THEY ALSO TOLD ME THIS WAS A COMMON PROBLEM. WE PURCHASED A NEWER VEHICLE FOR SAFETY FEATURES SUCH AS MULTIPLE AIRBAGS AND NOW DO NOT HAVE THAT PROTECTION BECAUSE OF A VERY EXPENSIVE REPAIR. WE ALSO PURCHASED AN EXTENDED WARRANTY AND FOUND THAT THIS SAFETY ITEM WAS NOT COVERED. I HAVE READ MANY OTHER COMPLAINTS IN ONLINE FORUMS AND BLOGS CONCERNING THIS SAFETY ISSUE WITH THIS SAME MODEL. I FEEL THIS IS A HUGE SAFETY CONCERN SINCE NONE OF THE AIRBAGS NOW WORK BECAUSE OF THE DEFECTIVE SENSOR. I HOPE SUZUKI DOESN'T WAIT UNTIL SOMEONE DIES IN AN ACCIDENT FROM THE AIRBAGS NOT DEPLOYING BECAUSE OF THIS EXPENSIVE AND CONSISTENTLY DEFECTIVE PART. I BELIEVE THERE SHOULD BE A SAFETY RECALL ON THIS ITEM. *TR

PASSENGER SEAT AIRBAG LIGHT CAME ON AND STAYS ON. TOOK CAR TO DEALER AND THEY SAID IT IS A FAULTY AIRBAG SENSOR THAT IS LOCATED WITHIN THE SEAT. IT IS NOT COVERED UNDER WARRANTY. THE SEAT HAS TO BE REPLACED AT A COST OF APPROX. $1500. DEALER SAID AIRBAGS MAY OR MAY NOT WORK DURING AN ACCIDENT. I LOOKED THIS UP ONLINE AND IT IS A COMMON PROBLEM WITH 2008 SUZUKIS. HOWEVER, MANY PEOPLE WHO WORK IN THE AUTOMOTIVE REPAIR FIELD SAY THAT ALL THE AIRBAGS DEFINITELY WILL NOT WORK. MY COLLEGE-AGE DAUGHTER DRIVES THIS CAR. I'M AFRAID FOR HER TO DRIVE IT! THIS IS A SERIOUS SAFETY ISSUE. PLEASE DO SOMETHING! *JS

THIS WAS THE 2ND PRETTY MAJOR CRASH MY CAR WAS IN. AIRBAGS DID NOT DEPLOY IN EITHER ACCIDENT. NOW MY AIRBAG LIGHT AND SEAT BELT LIGHT ARE ON. FROM WHAT I UNDERSTAND FROM ONLINE COMPLAINTS THIS MEANS MY AIRBAGS DON'T WORK. I GOT THIS CAR BRAND NEW IN 2008 LOVED THE CAR TILL THIS ISSUE. THIS NEEDS TO BE A RECALL NO REASON PEOPLE SHOULD HAVE TO DRIVE A UNSAFE VEHICLE. I AM VERY UNHAPPY WITH SUZUKI WAS LUCKY TO NOT HURT. *TR

THE ICON FOR THE AIRBAGS CAME ON WHILE I WAS DRIVING ON AN INTERSTATE HIGHWAY. I HAD MY USUAL SERVICE STATION INVESTIGATE IT, BUT THEY DID NOT HAVE THE CORRECT COMPUTER TO DIAGNOSE THE PROBLEM. I MADE AN APPOINTMENT AND BROUGHT IT FIFTY MILES (ONE WAY) TO THE DEALER IN SYRACUSE, NY. AFTER CHARGING ME FOR AN HOUR AND A HALF OF DIAGNOSTIC TIME ($149.06) THEY IDENTIFIED IT NEEDED A REPAIR COSTING APPROXIMATELY $1200.00. I CONTACTED SUZUKI CORPORATE ON BREA, CALIF. THE MAN CALLED AND SAID HE WOULD INTERCEDE TO OBTAIN A "GOODWILL" REPAIR. THAT WAS DENIED BY REGIONAL SERVICE MANAGER. CAR HAS NO FUNCTIONING AIRBAGS AT THIS TIME. FURTHERMORE, IT CANNOT BE SOLD OR TRADED AS IS. *TR

VEHICLE REAR ENDED CAUSING A RIGHT HAND SPIN RESULTING IN A DRIVER SIDE DOWN VEHICLE LANDING POSITION IN A 4 FOOT DEEP DITCH AT ABOUT 25 MPH. DRIVER SIDE AIR BAG DID NOT DEPLOY AND DRIVER RECEIVED SHOULDER INJURY AND HEAD HIT ON DRIVER SIDE PILLAR POST BETWEEN FRONT AND REAR LEFT HAND DOORS. UPDATED IVOQ 04/24/12 *TR

I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 CROSSOVER AWD. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED THE CODE HOWEVER THEY SAID THEY RESET THE SYSTEM AND IT SHOULD BE FINE. THE SAME DAY THE LIGHTS CAME BACK ON SO I TOOK THE VEHICLE BACK TO THE SAME DEALER. THIS TIME THEY TOLD ME THAT THE PASSENGER SIDE UNDER SEAT ASSEMBLY WHICH CONTAINS THE AIR BAG SENSOR WAS BAD AND WOULD NEED REPLACED AT A COST OF $2500 JUST FOR THE PART. I WENT ON THE INTERNET AND SEARCHED FOR SIMILAR PROBLEMS AND WAS SURPRISED TO FIND THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THE COMPANY HAS NOT AGREED TO DO ANYTHING TO ALLEVIATE THE PROBLEM FOR ME OR THE OTHERS THAT HAVE HAD THE SAME PROBLEM. I HAVE ALSO NOT BEEN ABLE TO DISCERN FOR SURE WHETHER THE AIR BAGS WILL WORK AS LONG AS THE VEHICLE HAS THIS PROBLEM. IF NOT IT IS A DEFINITE SAFETY PROBLEM AND SHOULD REQUIRE A RECALL TO FIX THE PROBLEMS OR REPLACE THE DEFECTIVE PARTS. TO BE A . I HAVE BASICALLY BEEN TOLD THAT SINCE THE VEHICLE IS OUT OF WARRANTY THAT I AM OUT OF LUCK, HOWEVER I FEEL THAT IF THIS IS A DEFECT THAT THEY ARE AWARE OF AND HAVE NOT DONE ANYTHING ABOUT THAT THEY SHOULD BE HELD RESPONSIBLE, ESPECIALLY IF THE PROBLEM IS POTENTIALLY ENDANGERING THE OPERATORS OF THESE VEHICLES. THE CAR WAS AT THE SUZUKI DEALER BEFORE WARRANTY EXPIRATION AND I STATE THAT PROBLEM AND THEY SAID THAT THEY CAN'T DUPLICATE DE PROBLEM, AFTER THE WARRANTY EXPIRED THE PROBLEM IS BACK AND NOW ALL THE AIRBAGS AND SEAT BELTS LIGHTS ARE ON ALL THE TIME. *TR

THE "PASSENGER AIRBAG OFF" INDICATOR LIGHT ILLUMINATES INTERMITTENTLY WHEN THE PASSENGER SEAT IS OCCUPIED BY 5'4" TALL, 125 POUND ADULT FEMALE. THIS WAS FIRST OBSERVED DURING A VERY COLD DAY (25F) IN FEBRUARY, 2012. HOWEVER, IT HAS BEEN HAPPENING IN WARM WEATHER (75F) IN MARCH, 2012 . SOMETIMES THE LIGHT SHUTS OFF AFTER A FEW MINUTES. OTHER TIMES IT STAYS ON UNTIL THE START OF THE NEXT DRIVE CYCLE. *TR