2004 SUZUKI VERONA Complaints

DT: THE CONTACT OWNED A 2004 SUZUKI VERONA. THERE HAS BEEN AN ONGOING SURGING PROBLEM SINCE LAST FALL. DEALER SAID THIS WAS NORMAL. THE DEALER ADMITTED THAT IT WASN'T NORMAL. ON JULY 5, 2005 , SHE TOOK VEHICLE TO DEALER, AND THEY RAN A TEST ON IT . SAID IT NEEDED A THROTTLE BODY WHICH THEY ORDERED. THEY SAID SHE COULD BRING IT IN ON MONDAY 7-18-2005, ON THURSDAY 7-14-2005 IT DIED ON THE FREEWAY. AFTER WAITING ABOUT 1 MINUTE, IT RESTARTED AND DIED AGAIN. SHE WAS PULLING INTO DRIVEWAY. SHE CALLED THE DEALER , AND SAID SHE WOULD LIKE TO BRING IT IN ON JULY 15 INSTEAD OF JULY 25. IT IS AT THE DEALER AT PRESENT. DEALER HAS TALKED TO THE MANUFACTURER. *AK *JB

AFTER FOX VALLEY SUZUKI REPROGRAMMED MY COMPUTER DUE TO RECALL, THE ENGINE HAS A LIFTER KNOCK, ESPECIALLY AFTER GOING 55-65 MPH ON THE HIGHWAY. SOUNDS LIKE A DIESEL ENGINE. TOOK IT TO THE DEALER TWICE, THEY SAY THAT IT IS NORMAL, BUT I KNOW THAT IT IS NOT NORMAL. ALSO WHEN AC IS ON, THERE IS A WHING NOISE WHILE THE CAR IS IN MOTION, DEALER CLAIMS THEY CANNOT HEAR. LEFT TURN SIGNAL STICKS, DEALER CLAIMED THAT THEY FIXED, BUT STICKS ON DURING HOT WEATHER. I AM AFRAID THAT THE ENGINE IS GOING TO BLOW, I HAVE BEEN DRIVING THE CAR ON THE HIGHWAY BACK AND FORTH TO WORK WITH THE LIFTER KNOCK. PLEASE HELP! THANK YOU. *JB

VEHICLE HAS BEEN REPEATEDLY STALLING SINCE MAY OF 2005 AND BEEN IN THE DEALER'S SHOP TO BE REPAIRED AT LEAST FOUR TIMES WITH NO IMPROVEMENT IN THE DEFECT. VEHICLE STALLS AT DEACCELERATION AND AT IDLE WITHOUT WARNING. THIS IS AN EXTREME SAFETY CONCERN. THE SUZUKI DEALER HAS REPROGRAMMED THE FUEL SYSTEM CONTROL CHIP AT LEAST TWO TIMES. SUZUKI MOTORS AMERICA HAS NOW TOLD THE DEALER TO TRY REPLACING THE THROTTLE SENSOR AND THE CAM SENSOR. THE DEALER (WENDLE SUZUKI) HAS BEEN VERY COOPERATIVE, BUT SUZUKI IS EXTREMELY SLOW TO TRY TO SOLVE THIS PROBLEM.

DT: CONTACT OWNED A 2004 SUZUKI VERONA WHERE THE ENGINE LIGHT WAS STAYING ON. CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER ABOUT 7-8 TIMES. THEY REPLACED THE FUEL CAP, COMPUTER, AND THE OXYGEN SENSOR. CONSUMER INSPECTED THE FUEL CAP AND FOUND THAT THE RUBBER PACKING ON THE FUEL CAP WAS CROOKED. CONSUMER REINSTALLED THE RUBBER PACKING ON FUEL CAP AND THIS REMEDIED THE PROBLEM WITH THE ENGINE LIGHT STAYING ON. CONSUMER DID GO TO THE LOCAL SERVICE DEALER AND EXAMINED A FUEL CAP FOR A 2005 SUZUKI VERONA AND FOUND THE SAME ASSEMBLY OF THE FUEL CAP AS FOR FUEL CAP. THE SALES CONSULTANT OF THE DEALERSHIP WITNESSED THE ASSEMBLY OF THE FUEL CAP. *AK

MY CAR KEEP STOPPING AND STALLING IN TRAFFIC, IT JUST STOPS. I HAVE BEEN IN THREE NEAR CAR ACCIDENTS. I HAVE TAKEN MY CAR INTO THE DEALER AT 4 TIMES AND THE PROBLEM STILL EXISTS, IF ANYTHING THIS PROBLEM IS GETTING WORSE. THE DEALER REPLACE A BRAIN, BUT STILL HAVE PROBLEM

DT: CONSUMER HAD TO PUT A NEW ENGINE IN THE CAR. THE CHECK ENGINE LIGHT CAME ON BEFORE THEY REPLACED THE ENGINE. THE ENGINE LIGHT CAME ON 4 TIMES ON AFTER THEY REPLACED THE ENGINE. THEY REPLACED SOME OF THE SENSORS. THE CAR WAS JERKING AND CUTTING OFF EVERY NOW AND THEN. THE CONSUMER NOTICED THE CAR WAS RIDING DIFFERENTLY. THE IGNITION HAS A BUZZING SOUND. THEY WERE SUPPOSED TO FIX THE TACHOMETER. THE AIR CONDITIONER DOESN'T WORK. *AK THE DRIVERS SIDE WINDOW WOULD CONTINUE GO DOWN. SMOKE WAS EMITTING FROM THE EXHAUST. *JB

I PURCHASED A NEW 2004 SUZUKI VERONA IN DEC OF 2004. I HAVE A 6 YEAR OLD WHO BY LAW MUST BE IN A BELT POSITIONING BOOSTER SEAT IN THE REAR SEAT. THIS VEHICLE IS COMPLETELY INCOMPATIBLE WITH EVERY BOOSTER SEAT ON THE MARKET. THE REAR "SEAT BITE" IS TOO NARROW AND THE SEAT BELT (RECEIVING END) IS TOO SHORT. I BROUGHT THIS SERIOUS PROBLEM TO THE ATTENTION OF THE DEALERSHIP (HUNTINGTON KIA/SUZUKI ON LONG ISLAND, NY)THEY WERE OF ABSOLUTELY NO ASSISTANCE. IN FACT THEIR ADVICE WAS COMPLETELY CONTRARY TO ALL MANUFACURER'S INSTRUCTIONS. I THEN CONTACTED SUZUKI CORP. AND WAS TOLD THERE WAS NO REMEDY TO MY PROBLEM. THEY DO NOT MANUFACTURE SEAT BELT EXTENDERS FOR THE REAR SEAT BELTS (WHICH MAY OR MAY NOT BE A SOLUTION???) I HAVE SENT A COMPLAINT TO THE NTSB WHO REFERRED ME TO THE NHTSA THIS IS MY 2ND CORRESPONDANCE WITH YOU.

I HAVE HAD A SERIES OF SAFETY CONCERNS INVOLVING A RECALL NOTICE THAT WAS ISSUED DUE TO A DEFECT WHICH EXISTS IN ALL 2004 SUZUKI VERONA PASSENGER CARS. THE ENGINE CONTROL MODULE (ECM) HAS A PROGRAM FAULT WHICH CAUSES THE FUEL TO AIR RATIO TO BECOME TOO LEAN IN SOME CIRCUMSTANCES, RESULTS IN ENGINE STALLING. IF STALLING OCCURS, THIS CAN RESULT IN LOSS OF CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING. I PURCHASED A 2004 SUZUKI VERONA EX 2.5L AUTOMATIC, VEHICLE ID [XXX] ON 10/04/03 AT THE AUBURN SUZUKI DEALERSHIP, GIANT OF THE VALLEY. I RETURNED TO THE DEALER A DOZEN TIMES FOR THE SAME IDLE FLUCTUATION ISSUE AS WELL AS THE CHECK ENGINE LIGHT COMING ON. I WAS TOLD THAT THE CAR WAS FINE AND THAT I COULD CONTINUE TO DRIVE IT EVEN WITH THE CHECK ENGINE LIGHT ON. I WAS TOLD THAT THEY WERE WORKING THE CHECK ENGINE LIGHT ISSUE. ON 5/9/05 MY CAR IS DROPPED OFF AT SUZUKI. ON 5/10/05 I RECEIVED A CALL (VOICE MESSAGE ON MY CELL PHONE) FROM JIM GOLDEN AT 5:09 P.M. STATING THAT THEY ORDERED A THROTTLE BODY ASSEMBLY AND THAT IT WOULD RESOLVE THE ISSUES OF IDLE DROPPING AND IDLE QUALITY. ON 5/11/05 I RETURNED JIM GOLDEN?S CALL AT 7:00 A.M. AND STATED THAT I WAS NOT CONVINCED THAT THE THROTTLE BODY ASSEMBLY WOULD FIX MY CAR AND REQUESTED A REFUND. I ALSO STATED THAT I WAS FILING FOR THE WASHINGTON STATE LEMON LAW AT WHICH TIME I WAS TOLD THAT THE DISTRICT REPRESENTATIVE WOULD CALL ME. ON 5/12/05 THE DISTRICT REPRESENTATIVE, LEONARD SMITH CALLS ME AND STATES THAT THERE IS NOTHING HE CAN DO ABOUT IT. THIS IS A SAFETY ISSUE AND WANT A REPURCHASE OF THE 2004 SUZUKI VERONA. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I RECENTLY PURCHASED A NEW SUZULI VERONA. I WHAD PUT L;ESS THAT 2000 MILES ON THE VEHICLE WHEN THE VEHICLE LOST POWER (WHILE I WAS DRIVING ON THE INTERSTATE). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND CALL FOR A TOW TRUCK. MY VEHICLE WAS TOWED BACK TO THE DEALER AND UPON THEIR INSPECTION, I HAD A COMPLETE FAILURE OF THE ENGINE WHICH REQUIRED A BRAND NEW ENGINE TO BE PUT IN MY VEHICLE. I HAVE ASKED SUZULI TO REPLACE MY CAR INSTEAD OF GIVING ME BACK THE ONE I PURCHASED 4 WEEKS AGO. STILL NO ANSWER. I WOULD HAVE NEVER EXPECTED A COMPLETE ENGINE FAILURE ON A BRAND NEW VEHICLE I OWNED LESS THAN A MONTH WITH LESS THAN 2000 MILES ON IT.

I HAVE A 2004 SUZUKI VERONA PURCHASED MAY 2004 FROM TAO SUZUKI, FUQUAY VARINA, NC. ALMOST FROM THE START THE VEHICLE HAS HAD A HISTORY OF FREQUENTLY RUNNING ROUGH AND/OR STALLING OUT. A COUPLE OF TIMES I ALMOST GOT HIT BY OTHER VEHICLES AS A RESULT OF THE STALLING. DEALER HAS MADE ADJUSTMENTS TO THE FUEL M IXTURE AND STATED THAT IT SHOULD BE FINE. IT CONTINUES TO OCCASIONALLY RUN ROUGH AND ALSO STALLS OUT. THE LATEST INCIDENT WAS TODAY, 29 APRIL 2005. I FEEL IT IS A POTENTIAL HAZARD TO DRIVE.*AK