SUZUKI Complaints

TL* THE CONTACT OWNS A 2011 SUZUKI GRAND VITARA. THE CONTACT STATED NHTSA CAMPAIGN NUMBER 11V055000 ELECTRICAL SYSTEM REPAIR WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A LOUD SQUEAKING AND RATTLE NOISE WHILE MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION, WHICH LOCATED THE FAILURE AT THE TENSION CONTROL PULLEY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 75,000.

WHEN RIDING MY MOTORCYCLE IT JUMPS OUT OF 2ND GEAR AT 2000-3000 RPM,S. I CONTACTED THE SUZUKI CORPORATION. I ASKED IF THEY HAD A RECALL ON THIS PROBLEM AND THEY STATED NO. I WAS TOLD TO TAKE MY BIKE TO THE DEALER AND LET THEM DIAGNOSE THE PROBLEM AND I WOULD HAVE TO PAY FOR THE REPAIRS. MY BIKE IS A 2008 WITH LESS THAN 7000 MILES ON IT. *TR

THE SUN MELTED MY SEAT AND SHIFTER AREA HERE IN FLORIDA. I IN FORM SUZUKI CORP. BUT THEY REFUSE TO REPLY TO THE ISSUE EVEN AFTER SUBMITTING PHOTOS AND GOING TO THE DEALERSHIP . I AM ALSO VERY CONCERN ABOUT FIRE STARTING IN THE CAR AS THE SUN MELTED THE INSIDE COULD AS WELL START A FIRE. THE CAR IS UNDER WARRANTY AND SUZUKI REFUSE IS TO REPLY. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING. THE VEHICLE WAS SHUT OFF AND RESTARTED TEN HOURS LATER. THE CONTACT THEN NOTICED THAT THERE WAS A HESITATION BETWEEN GEARS. THE DEALER WAS CONTACTED BUT STATED THAT THEY COULD NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 67,000.

REPLACED THE TRANSMISSION RANGE SENSOR 3 MONTHS AGO AND ALREADY GOING OUT. THIS WILL BE THE 3RD TIME REPLACING SINCE I OWNED THE CAR. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED WHILE DRIVING 65 MPH THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE BECAME SLUGGISH. THE FAILURE RECURRED NUMEROUS TIMES. A YEAR PRIOR TO THE FAILURE THE TRANSMISSION RANGE SENSOR WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

AFTER TAKING MY SX4 INTO KIPO MOTORS FOR INSPECTION AND CHECK FOR RICH FUEL AND TICKING, IT PASSED NY EMISSIONS BUT I WAS TOLD I NEEDED A $2000 CATALYTIC CONVERTER AND NOT TO WORRY ABOUT THE SLIGHT TICK. WITH IN 6 MONTHS MY ENGINE BLEW UP WELL DRIVING TO DINNER WITH MY FAMILY IN THE CAR. FLAMES SHOT OUT OF THE HOOD AND OTHER DRIVERS REPORTED FLAMES POURING OUT THE BOTTOM OF THE CAR AFTER IT EXPLODED. KIPO/SUZUKI REPLACED THE ENGINE, AFTER ASSEMBLY TWO CYLINDERS DIDN'T WORK. KIPO NEVER HECKLED ANY OTHER PARTS AND HAD TO REBUILD IT AGAIN AFTER THEY FOUND THE VALVES BROKE CAUSING THE ENGINE TO EXPLODE. NOW THE CAR HAS NO POWER AND AT 2084 MILES ON THE NEW ENGINE THEY SAY THE CATALYTIC CONVERTER IS STOPPING THE ENGINE FROM WORKING AND DUE TO THE CLOSENESS OF THE WARRANTY END THEY ARE NOT GOING TO FIX IT. THE ENGINE EXPLODED IN THE FRONT. THERE WAS A HOLE THE SIZE OF MY FIST IN THE BLOCK BEHIND THE CATALYTIC CONVERTER. CHUNKS OF THE ENGINE BLOCK WERE IN THE EXHAUST MANIFOLD AS WELL BUT THEY SAY NONE OF THIS IS A RESULT OF THE ENGINE EXPLODING. I HAVE SEEN OTHERS WITH THE SAME RICH FUEL AND ENGINE TICK AND WOUNDED ARE THESE TICKING TIME BOMBS? *TR

I WOULD LIKE TO SUBMIT A CLAIM ON MY 2009 SUZUKI SX4 DUE TO THE AIRBAG WARNING LIGHT ILLUMINATION WITH DTC CODE B1318 FAULT. THIS HAS CAUSED BOTH AIRBAG WARNING LIGHTS, AIRBAG OFF LIGHTS AND SEATBELT LIGHTS, TO COME ON AND NOT GO OFF AT VARIOUS TIMES. WE WERE SENT A LETTER FROM SUZUKI ACKNOWLEDGED AN AIRBAG-RELATED ISSUES WITH FRONT PASSENGER SEATS ON THE VEHICLES FOR AN OPEN-CIRCUIT PROBLEM FOR THE SENSOR MAT THAT DETERMINES IF AN ADULT OR CHILD IS SITTING IN THE FRONT SEAT. I CALLED SUZUKI CUSTOMER SERVICE ON 7/29/13 AND SPOKE TO [XXX]. I INFORMED [XXX] THAT WE PURCHASED THIS VEHICLE DUE TO MY DAUGHTER'S SMALL STATURE IN WHICH SHE IS UNDER 5 FEET TALL AND ONLY WEIGHS 90 POUNDS WHILE HAVING A VALID INDIANA DRIVER?S LICENSE. HER SMALL STATURE HAS CAUSED SEVERAL ERRORS WITH THE PASSENGER SIDE AIRBAG WARNING LIGHT TO ILLUMINATE. THE SEAT IS NOT SENSING HER PRESENCE AND SETS OFF THE WARNING LIGHT. [XXX] ACKNOWLEDGED THAT THERE WAS A PROBLEM BUT WOULD NOT REPAIR THE VEHICLE. HE STATED THAT AIRBAG ISSUES ARE ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY. I DID NOT AGREE THAT AN ACKNOWLEDGED ISSUE WITH A SAFETY RELATED COMPONENT FAILURE DUE TO A PERSONS SMALL STATURE IS THE CONSUMERS RESPONSIBILITY. [XXX] ALSO STATED THAT OUR SMALL STATURE DAUGHTER SHOULD NOT SIT IN THE FRONT PASSENGER SEAT DUE TO THIS VEHICLES ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT MY MOTORCYCLE MARCH 2012. THE MOTORCYCLE HAS ALWAYS SHIFTED HARD FROM FIRST TO SECOND GEAR. JANUARY 2013 I WAS RIDING AND IT STARTED TO LOSS POWER AT 50 MPH I ALSO NOTICED ANTIFREEZE ON THE LEFT SIDE. I TOOK IT TO THE DEALER, THEY FIXED THE ANTIFREEZE PROBLEM. THEN THEY SAID THE CLUTCH LEVER WAS TOO TIGHT SO IT WAS PARTIALLY ENGAGING THE CLUTCH. I HAD THE BIKE LESS THAN A YEAR AND HAD NOT MADE ANY ADJUSTMENT TO THE CLUTCH. IN JULY 2013 I WAS ATTEMPTING TO PASS A CAR BUT THE BIKE LOST POWER AND WOULD NOT GO FASTER THAN 50 MPH. LUCKILY THERE WAS NO ON COMING CARS BECAUSE I COULD NOT MAKE THE PASS. I TRIED SHIFTING DOWN AND STARTING HAVING PROBLEMS SHIFTING AT ALL. I HAD TO PULL OFF THE ROAD AND TURN THE BIKE OFF AND BACK ON TO GET IT IN NEUTRAL. I TOOK THE BIKE TO THE SHOP AND THEY SAID THE CLUTCH AND THE CLUTCH BASKET WERE GONE. THE CLUTCH IS NOT COVERED UNDER WARRANTY AND IT'S GOING TO COST $1500. I THINK IT COULD BE DEFECTIVE MATERIAL AND IT COULD BE A SAFETY ISSUE. *TR

I BOUGHT MY MOTORCYCLE MARCH 2012. THE MOTORCYCLE HAS ALWAYS SHIFTED HARD FROM FIRST TO SECOND GEAR. JANUARY 2013 I WAS RIDING AND IT STARTED TO LOSS POWER AT 50 MPH I ALSO NOTICED ANTIFREEZE ON THE LEFT SIDE. I TOOK IT TO THE DEALER, THEY FIXED THE ANTIFREEZE PROBLEM . THEN THEY SAID THE CLUTCH LEVER WAS TO TIGHT SO IT WAS PARTIALLY ENGAGING THE CLUTCH. I HAD THE BIKE LESS THAN A YEAR AND HAD NOT MADE ANY ADJUSTMENT TO THE CLUTCH. IN JULY 13 I WAS ATTEMPTING TO PASS A CAR BUT THE BIKE LOST POWER AND WOULD NOT GO FASTER THAN 50 MPH. LUCKILY THERE WAS NO ON COMING CARS BECAUSE I COULD NOT MAKE THE PASS. I TRIED SHIFTING DOWN AND STARTING HAVING PROBLEMS SHIFTING AT ALL. I HAD TO PULL OFF THE ROAD AND TURN THE BIKE OFF AND BACK ON TO GET IT O NEUTRAL. I TOOK THE BIKE TO THE SHOP AND THEY SAID THE CLUTCH AND THE CLUTCH BASKET WERE GONE. THE CLUTCH IS NOT COVERED UNDER WARRANTY AND IT'S GOING TO COST $1500. I DON'T THINK CLUTCH SHOULD HAVE START GIVING ME PROBLEMS IN LESS THAN A YEAR. *TR