2007 SUZUKI FORENZA Complaints

Air Bag light came on in the Dash, also passenger seat belt not on light came on in the clock. I took the car to Planet Automotive Group here in Charlotte, they ran a Diagnostic on the vehicle and found a b1448 code for passenger seat mat defect. I called the manufacture at [XXX] talked to a person named [XXX], I was told this is no longer under warranty and they could not help. I disagreed with her, told her this was a very serious safety issue and they should help with the cost of replaced/repair. Was told sorry. Need you help am 85 year old and don't have funds for new seat which cost $3750.00 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE THE VEHICLE WAS STATIONARY, THE HIGH BEAM HEADLIGHTS FAILED TO TURN ON WHEN PROMPTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT AVAILABLE.

PASSENGER AIRBAG OFF LIGHT IS ON EVEN WITH PASSENGER IN SEAT. I AM SURPRISE THERE IS NOT A RECALL FOR THIS PROBLEM WHICH CAN LEAD TO SERIOUS INJURY AND EVEN FATALITIES. SUZUKI ISSUED A RECALL FOR THE GRAND VITARAS. THIS IS DOWN RIGHT PATHETIC AND IS A SLAP IN THE FACE TO THEIR CUSTOMERS. I WILL DEFINITELY BE FILING A LAWSUIT ABOUT THIS MATTER IF NOTHING DONE ABOUT THIS MATTER.

CAR WAS TRAVELING BETWEEN 40-45MPH, ON A MAJOR TWO LANE ROAD. PAVEMENT WAS WET. CAR IN FRONT STOPPED FAST, SUZUKI REAR ENDED THAT VEHICLE. DRIVER ONLY OCCUPANT IN CAR SUZUKI-AIR BAG DID NOT DEPLOY. FRONT OF CAR CRUSHED BACK TO ENGINE, ENGINE MOUNT BROKEN.

THE CAR LOST POWER SUDDENLY AFTER STOPPING FOR A TRAFFIC SIGNAL. CHECK ENGINE LIGHT CAME ON. ENGINE NEVER STOPPED RUNNING BUT WOULD NOT GO FASTER THAN ABOUT 20MPH. TRANSMISSION UPSHIFTED AND DOWN SHIFTED. ORB ERROR CODES WHERE P2110, P2106, AND P161B. NO OTHER CODES WHERE STORED. IT HAS HAPPENED TWICE IN 6 MONTHS. AFTER RESTARTING ENGINE CHECK ENGINE LIGHT WAS NOT ON AND THE CAR RAN NORMALLY.

VEHICLE HAS ODOR OF SMOKE OR UNKNOWN SMELL ADVISED SUZUKI WHO REFERRED ME TO SOMEONE WHO DOES NOT HANDLE REPAIRS. I ADVISED THEM I WORK FOR AN AUTO BODY WHO STATES VEHICLE IS UNSAFE TO DRIVE- PASSENGER AIR BAG LIGHT IS ALSO ON. RECALL NOTICE ADVISES OF SIGNIFICANT RISK OF FIRE. STEERING COLUMN LOOKS TO BE WARPED AND IGNITION SWITCH IS NOT WORKING.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE DOOR LOCKS MADE A CLICKING NOISE WHILE DRIVING AS IF THE LOCKS WERE GOING UP AND DOWN. THE CONTACT STATED THAT WHEN THE LOCKS WERE IN THE DOWN POSITION, THEY WOULD INDEPENDENTLY POP BACK UP BEFORE THE CONTACT COULD OPEN THE DOOR WITH THE KEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER NOTICED SMOKE INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE DRIVER CALLED FOR ASSISTANCE. THE CONTACT ARRIVED AT THE SCENE, OPENED THE HOOD, TURNED OFF THE RELAY SWITCH, AND ALLOWED THE VEHICLE TO COOL DOWN. THERE WAS NO FIRE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (DWAYNE LANE SUZUKI, 10415 EVERGREEN WAY, EVERETT, WA, 425-267-9000) WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH (WHICH CONTROLLED THE FAN FOR THE HEATER AND THE AIR CONDITIONER) CAUGHT FIRE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT PROVIDED.

WHILE DRIVING THE CAR ON THE HIGHWAY THE LIGHT FOR THE ENGINE CAME ON AND THE CAR DIED. AFTER BEING TOWED IT WAS DETERMINED THAT THE HEAD WAS BLOWN. AFTER REPLACING THE ENGINE THE LIGHT REMAINS ON AND NOW THERE IS A PROBLEM WITH THE TRANSMISSION. THERE IS SUPPOSED TO BE A DEFECT IN A SENSOR FOR THE TRANSMISSION THAT KEEPS THESE PROBLEMS HAPPENING IN THIS VEHICLE.

POWER STEERING REPLACED, MANY TIRES REPLACED CONSTANTLY, TRANSMISSION REPLACED, TIMING BELT REPLACED, SEAT BELTS REPLACED, AIR BAGS ARE IN RECALL AND NEED TO BE REPLACED, HANDLES REPLACED, BAD PAINT CLIPPINGS ON OUTER HANDLES, CO2 SENSOR REPLACED, HEADLIGHT SWITCH RECALLED AND REPLACED, RANGE MOD SENSOR REPLACED TWICE, HEAD GASKET BROKEN.