SUZUKI Complaints

RIDING MY SUZUKI BURGMAN 2003 ON 405 FWY N/B AND CULVER AVE. I HAD A TRANSMISSION FAILURE BECAUSE OF A SUDDEN SLOWDOWN IN SPEED FROM 65 MPH AND SLOWER, I WAS ALMOST HIT FROM BEHIND BY A CAR. I COULD HEAR THE TIRES SCREECHING BEHIND ME. A DANGEROUS SITUATION AS THIS ONE, COULD LEAD TO DEATH OR SERIOUS INJURY TO ANYONE BECAUSE OF A MALFUNCTION IN THE MOTORCYCLE. THIS PROBLEM IS OCCURRING WITH ALL BURGMAN MODELS BECAUSE IT IS A FACTORY DESIGN DEFECT. I WAS CLOSE TO DEATH OR SERIOUS INJURY. SUZUKI IS COMPROMISING THE SAFETY ON ALL ROADS FOR RIDERS. AMERICA SUZUKI MOTORCYCLE SHOULD TAKE RESPONSIBILITY TO FIX THIS PROBLEM RECALLING THE BURGMAN MODELS BEFORE SOME RIDER CAN BE KILLED OR INJURED BECAUSE OF SUZUKI FACTORY DESIGN DEFECT AS WE KNOW MANY...MANY BURGMAN OWNER EXPERIENCING THE SAME AUTO TRANSMISSION PROBLEM AND I AM ONE OF THEM AND MANY MORE. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE AN "X" MARK APPEARED OVER THE DRIVE SIGN. THE CONTACT WAS NOT SURE WHAT THE "X" MARK INDICATED. IN ADDITION, THE VEHICLE STALLED AND SHOOK ABNORMALLY AS THE CONTACT SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE GEAR SHIFT SENSOR NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE GIFT SHIFT SENSOR REPLACED. THE FAILURE MILEAGE WAS 70,000.

I WAS DRIVING HOME FROM WORK, AND THE SERVICE ESP SYSTEM CAME ON, RIGHT AFTER THAT THE REAR CAR STARTED SWAYING BACK AND FORTH. WHEN THIS STARTED I REMOVED MY FOOT FROM THE GAS AND THE CAR KEPT DOING THIS, AND THE CAR THEN SPENT AROUND AND I WAS GOING DOWN THE HIGHWAY BACKWARDS FOR ABOUT 100 PLUS YARDS. MY CAR CAME TO REST IN A DITCH AFTER HITTING A MARKER POST. MY CAR HAS BEEN IN THE SHOP TWICE BEFORE FOR THIS SAME PROBLEM AND I WAS TOLD THAT IT WAS FIXED, NOT THE CASE BECAUSE I COULD OF LOST MY LIFE ON 09/18/2012. *TR

ON 6/13/2012 I WAS DRIVING MY 2008 BURGMAN AN650 AT APPROXIMATELY 35 MPH IN NORMAL DRIVING CONDITIONS ON A PAVED HIGHWAY WHEN THE SCOOTER SUDDENLY LOST MOMENTUM YET THE ENGINE CONTINUED TO OPERATE NORMALLY. UPON CLOSURE EXAMINATION, IT WAS DETERMINED THAT THE SCOOTER WOULD REQUIRE SERVICING. HAD TRAFFIC CONDITIONS BEEN HEAVIER, THE INCIDENT COULD HAVE PROVEN TO BE FATAL. ON 6/20/2012 I WROTE SUZUKI CORP TO INFORM THEM OF THE PROBLEM IN DETAIL. IN A RESPONSE DATED 7/25/2012, SUZUKI MADE IT CLEAR THEY WILL NOT PROVIDE ANY ASSISTANCE. A MECHANICAL INSPECTION PERFORMED BY THE BY THE DEALER I PURCHASED THE SCOOTER FROM HAS ADVISED THAT THE ACTUATOR GEARS HAD FAILED AND WILL COST ABOUT $1,800 TO REPAIR. THE SCOOTER IS CURRENTLY IN THE SHOP PENDING DETERMINATION OF ITS FATE. THE BIKE HAS LESS THAN 17,500 MILES. IN MY OPINION THESE SCOOTERS SHOULD BE RECALLED. *TR *JS

TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE RAPID ACCELERATION AND CRASHED INTO FOUR OTHER VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. IN ADDITION, SMOKE EMITTED INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE POLICE WERE NOTIFIED HOWEVER, A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2007 SUZUKI BOULEVARD. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.

THE CAR WILL NOT COME UP TO SPEED WHEN PULLING INTO TRAFFIC. TRANSMISSION JERKS VIOLENTLY AND CAR WILL NOT SPEED UP TO ENTER TRAFFIC SAFELY. TURN THE CAR OFF SERVICE LIGHT GOES AWAY, BACK INTO TRAFFIC AND SAME ISSUE. CAR WILL NOT GO TO SPEED TO ENTER TRAFFIC SAFELY! *TR

WHEN YOU PUT THE CAR IN DRIVE,IT FEELS LIKE THE FRONT END IS GOING TO FALL. THEN WHEN YOU GO, IT DOESN'T SHIFT INTO GEARS CORRECTLY. WE HAD THE PART REPLACED THE FIRST TIME IN 2009. NOW ITS DOING IT AGAIN AND THEY WON'T COVER IT UNDER WARRANTY. THIS SEEMS TO BE A PROBLEM WITH THESE CARS AND SHOULD BE RECALLED. *TR

AIR BAG WARNING LIGHT IS ON ALL THE TIME ON THE DRIVER'S SIDE. TOOK IT BACK TO SUZUKI WHILE STILL UNDER WARRANTY, THEY REPAIRED IT AND WITHIN A WEEK IT CAME BACK ON. BROUGHT BACK SEVERAL MORE TIMES, THEY WERE UNABLE TO PERMANENTLY FIX IT. WAS TOLD "THIS IS A COMMON PROBLEM ON SUZUKI RENOS. THE SENSOR UNDER THE SEAT IS THE PROBLEM" BY SUZUKI MECHANIC. HAVE CHECKED AND IT DOES APPEAR TO BE A VERY COMMON PROBLEM. IF THE AIR BAG WARNING LIGHT IS ON IT MEANS THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A FRONTAL COLLISION, WHICH COULD LEAD TO DEATH OR INJURY FOR THE DRIVER OF THE VEHICLE. *TR

THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE COVER. I FOUND OUT FROM A EX-EMPLOYEE OF THE DEALER THAT IT WAS THE STEERING COLUMN NEEDING REPLACEMENT. SINCE THEN EVERY OTHER OWNER I HAVE SPOKEN WITH SAYS THEIR STEERING WHEEL IS THE SAME. SO IT MUST BE A FAULTY STEERING COLUMN IN ALL THESE VEHICLES. BACK TO THE AIRBAG, THE FOLLOWING MONTHS SINCE GETTING MY AIRBAG FIXED, THE DASH LIGHTS NO LONGER CAME ON IN THE VEHICLE. I DID, HOWEVER, NOTICE THAT THE INDICATOR LIGHT WOULD SOMETIMES SAY OFF AND SOMETIMES SAY ON IF I HAD A FRONT SEAT PASSENGER. SEVERAL MONTHS FOLLOWING THIS, I STARTED HAVING A PROBLEM WITH MY VEHICLE GOING DEAD. I TOOK THE COOK TO HAVE IT INSPECTED, EVERYTIME I WAS TOLD THAT THE BATTERY WAS FINE AS WAS THE ALTERNATOR. I STARTED DRIVING WATCHING THE VOLTAGE METER. FINALLY, I REPLACED THE BATTERY. I NO LONGER HAVE A PROBLEM WITH THE CAR DYING ON ME, BUT I DO NOTICE THAT THE VEHICLE VOLTAGE STILL FLUCTUATES FROM 12.3 TO 14.3. WHEN THE FLUCTUATION OCCURS, NOTHING HAS CHANGED AS FAR AS RUNNING EXTRA ACCESSORIES ETC. NOW MY TRACTION SERVICE LIGHT, STABILITY CONTROL LIGHT, ABS LIGHT AND SERVICE AIRBAG LIGHT ARE ALL COMING ON. RESEARCHING I HAVE FOUND ONLINE FROM NUMEROUS MESSAGE BOARDS AND OWNERS THAT THIS IS A COMMON OCCURRENCE AND WHEN REPEATEDLY REPORTED TO MANUFACTURER THERE IS NOTHING BEING DONE. EXAMPLES ARE THE LIGHTS COMING ON, AIR BAGS DEPLOYING WHILE DRIVING, VEHICLE ACC.(RADIO AND A/C CONTROLS) NOT WORKING AND SO ON. IS THERE A WAY YOU CAN INVESTIGATE THIS WITH SUZUKI? *TR