SUZUKI Complaints

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A FOUR WAY STOP, THE VEHICLE DOWN SHIFTED ON ITS OWN AND THEN SHIFTED INTO NEUTRAL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION RING SENSOR WOULD NEED TO BE REPLACED. THIS WAS THE SECOND TIME THE SENSOR WAS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 98,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE ALL BAGS WARNING LIGHT AND THE PASSENGER SIDE SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE AIR BAG WARNING LIGHT WOULD ILLUMINATE EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THERE WAS NO WAY OF KNOWING WHETHER THE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CONTACT HAD BEEN DEALING WITH THE FAILURE FOR FOUR YEARS AND HAD NOT BEEN OFFERED AN ADEQUATE REPAIR. THE MANUFACTURER SENT A GOOD FAITH EXTENSION LETTER TO THE CONTACT THAT STATED THAT THE SENSOR COULD BE REPAIRED FOR UP 10 YEARS OR 120,000 MILES. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 08/03/12 *LJ UPDATED 08/06/12

I PURCHASED MY 2007 M109 IN 2008 BRAND NEW. I CONSIDER MY RIDING STYLE TO BE AVERAGE. I DON'T SMOKE MY TIRES AND I DON'T RACE MY BIKE. I MOVED OUT OF A BOULEVARD C50 TO THIS BIKE. AT THE TWO YEAR MARK, MY BIKE STARTED TO SLIP OUT OF 2ND GEAR WITH 12K MILES. IT USUALLY HAPPENED ON THE THROTTLE UP TO THIRD GEAR. AT THIS POINT IT WOULD ONLY SLIP OUT AND BACK IN WHEN I THROTTLED BACK. I COULD NOT PIN POINT THE REASON IT CAN OUT SO I ASKED THE DEALER TO CHECK IT. THE DEALER COULD NOT FIND AN ISSUE BUT DID CHECK EVERYTHING ELSE. I MOVED TO ANOTHER STATE WHICH HAD BETTER WEATHER, SO I RODE MORE AND THE PROBLEM GOT WORST. I JUST PASSED 16K AND IT STARTED FALLING OUT COMPLETELY OF 2ND GEAR TO NEUTRAL. THE SPEED, DIRECTION OR THROTTLE POWERS WERE IMMATERIAL WHEN IT FELL OUT OF GEAR. I HAVE BEEN RIDING EXTREMELY CAUTIOUS BECAUSE I WAS AFRAID OF THE DAY THAT IT WOULD COMPLETELY FALL OUT OF SECOND AND LEAVE ME IN NEUTRAL. THIS DEFECT PLACES ME IN DANGER SO I HAVE PARKED THE BIKE FOR THE LAST TWO MONTHS AS I LOOKED FOR A FIXED. THE TWO LOCAL DEALERS TELL ME THAT THEY HAVEN'T HEARD OF THIS PROBLEM BEFORE AND QUOTE ME A LIST OF REPAIR ITEM WITH LABOR COST. I DON?T RIDE THE BIKE NOW BECAUSE OF THIS PROBLEM. *TR

MY TRANSMISSION RANGE SWITCH WENT OUT ON MY CAR AND LEFT MYSELF, MY DISABLED MOTHER, MY 10MO SON, AND MY 12MO NEPHEW STRANDED ON THE SIDE OF THE HIGHWAY FOR OVER AN HOUR IN 103 DEGREE WEATHER. THIS IS A COMMON PROBLEM WITH SUZUKIS AND EVERYONE ON THE FORUMS IS REQUESTING THAT THIS DEFECTIVE PART BE CONSIDERED A RECALL.

TL* THE CONTACT OWNS A 2009 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 30 MPH ,THE HOOD SUDDENLY FLEW OPEN. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE STRUT THAT HELD THE HOOD UP WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.

VEHICLE IN DEALER SHOP FOR SAFETY INSPECTION (NEW YORK). DEALER TOLD OF RECALL FOR MIRROR SCREWS, GPS BATTERY, AND PASSENGER SEAT PAD. I INFORMED DEALER OF PASSENGER AIR BAG WARNING LIGHT ON DASH. THE DEALER TOLD ME THEY HAD TO SEND THE GPS BACK TO THE FACTORY, THE SCREWS FOR THE MIRROR WERE ON BACK ORDER AND THE AIR BAG LIGHT WOULD COST ME $85.00 U.S. TO UPDATE THE PROGRAM. ARE AIR BAGS SUPPLIED BY THE MANUFACTURE NOT REQUIRED TO WORK 3000 MILES OUT OF WARRANTY? IF MY WIFE GETS IN AN ACCIDENT AND A PASSENGER DIES BECAUSE OF A DEFECTIVE PROGRAM AM I AT FAULT? WHAT IS MY RECOURSE FOR THIS ASININE SERVICE?

FAILURE CAN OCCUR RANDOMLY AND WILL RESULT IN LOSS OF POWER TO THE MOTOR UNDER ACCELERATION. THE PROBLEM AFFECTS THE 2004-2005 MODEL YEARS. SPECIFICALLY THE SECONDARY THROTTLE VALVE ACTUATOR (STVA) <AKA INTAKE VALVES> CAN FAIL AND RESULT IN LOSS OF ENGINE POWER. A FI (FUEL INJECTION) CODE DISPLAYS ON THE DASH. ONCE YOU ACCESS DEALER MODE, THE DISPLAY CODE IS C-28. THIS IS DUE TO FAULTY SOLDER CONNECTIONS WITHIN THE STVA MOTOR. ATTEMPTS TO CONTACT THE MOTOR MANUFACTURER RESULT IN BEING TOLD TO GO BACK TO THE MAKER OF THE MACHINE THE PART WAS FOUND IN. AFFECTED STVA MOTORS FOR THIS YEAR WERE MANUFACTURED FOR ASTROSYN BY A COMPANY CALLED MINEBEA. NOW KNOWN AS EMINEBEA. THE COMPANY WILL NOT RELEASE ANY INFORMATION TO HELP AFFECTED MEMBERS FIND A REPLACEMENT FOR THE MOTOR. THE MOTOR IS LISTED WITH THE FOLLOWING INFORMATION :[XXX], THERE IS ALSO ANOTHER NUMBER OF [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THIS IS AN ON GOING OCCURRENCE SINCE I HAVE OWNED MY VEHICLE, MY ENGINE LIGHT KEEPS COMING ON. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES AND THEY KEEP TELLING ME ITS JUST A SENSOR GLITCH AND THEY HAVE FIXED IT, ALONG WITH MY AIRBAG LIGHT WHICH IS STILL ON. A COUPLE DAYS AFTER I LEAVE THE DEALER, IT COMES BACK ON AND I LOSE POWER WHEN I TRY TO EXCELERATE. THIS HAS HAPPENED TO ME A COUPLE TIMES WHEN I AM ENTERING THE INTERSTATE AND I AM GETTING SICK OF IT. MY ORIGINAL WARRANTY HAS RUN OUT AND I DO NOT FEEL I SHOULD HAVE TO PAY FOR THEM TO FIX A PROBLEM THEY STILL HAVE NOT FIXED ALTHOUGH I HAVE TAKEN IT TO THEM WHEN THE WARRANTY IS IN EFFECT. WOULD THIS BE COVERED UNDER THE POWER TRAIN WARRANTY?? I SEE THERE ARE NUMEROUS COMPLAINTS OF THE SAME PROBLEM..HOW MANY REPORTS DO YOU NEED TO DETERMINE IF THIS A MANUFACTURING GLITCH. I AM GETTING VERY FRUSTRATED WITH THIS (I SHOULD HAVE BEEN A LONG TIME AGO). WHAT CAN I DO ABOUT THIS WITHOUT COMING OUT OF MY POCKET. AT THIS POINT I DONT THINK I WOULD EVER BY ANOTHER SUZUKI AND ADVISE MY FRIENDS AGAINST IT. *TR

TL* THE CONTACT OWNS A 2008 SUZUKI C109R MOTORCYCLE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STARTED TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 15,681. THE VIN WAS NOT AVAILABLE.

DRIVING DOWN THE ROAD GOING 50 MPHS THE ENGINE LIGHT COMES ON LOSES ALL POWER GOES INTO LUMP HOME MODE. TOOK IT TO THE SHOP AND REPLACED THE THROTTLE POSITION SENSOR. 3 MONTHS LATER LIGHT COMES BACK ON TAKE IT BACK TO THE DEALERSHIP AND THIS TIME IT IS THE SAME THING THEY DID A TRANSMISSION FLUSH AND REPLACED THE SENSOR AGAIN. 3 MONTHS LATER THE SAME THING HAPPENED AGAIN THIS TIME ITS THE THROTTLE PEDAL POSITION SENSOR. IT KEEPS DOING THE SAME THING EVERY COUPLE OF MONTHS. EXPENSIVE FIX EVERYTIME. I HAVE THE EXTENDED WARRANTY AND IT DOESN'T HELP. *TR