2007 SUZUKI SX4 Complaints

The contact owns a 2007 Suzuki SX4. The contact stated that while in reverse and backing into a parking space, the vehicle suddenly experienced unintended acceleration causing the vehicle to drive over a curb and crash into a fence. The contact indicated that while pressing the brake pedal the vehicle accelerated. During the incident, no injuries were reported. No police report was taken. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 44,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4 EQUIPPED WITH NEXEN N5000 TIRES, SIZE: P225/40R18. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A LOSS OF AIR. WHEN AIR WAS PLACED INTO THE TIRE, THE REAR PASSENGER TIRE EXPERIENCED THE SAME FAILURE. DUE TO THE TIRE FAILURES, THE VEHICLE EXPERIENCED INDEPENDENT VEERING. THE VEHICLE WAS TAKEN TO ROBERTS TIRE SHOP WHERE IT WAS DIAGNOSED THAT THERE WERE NO LEAKS IN THE TIRES. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN MECHANIC WHERE IT RECEIVED AN ALIGNMENT; HOWEVER, THE VEHICLE SWAYED. THE FAILURE WAS NOT CORRECTED. THE VIN, DOT NUMBER, TIRE AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 06/21/17*LJ THE STEERING WHEEL ALSO TURNS IN THE OPPOSITE DIRECTION. THAN THE ONE THE CONATCT IS TURNIN. *AS

VEHICLE NOT STATIONARY IN MOTION ON STREET HIGHWAY WHEN TURNING. REARVIEW MIRROR KEEPS FALLING OFF.

I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR THAT I BE REIMBURSED FOR MILEAGE (IRS RATE $0.575/MILE) AND TIME (ESTIMATED AT 6 HOURS AT MY BILLABLE RATE.) I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE WORK TO HAVE IT DONE IN RENO AND THAT THEY WOULD NOT REIMBURSE ME FOR MILEAGE AND TIME. THEY SAID THEY WOULD KEEP MY INFORMATION ON FILE AND NOTIFY ME IF THEY DECIDED TO HAVE THE REPAIR DONE IN A LOCATION CLOSER TO RENO. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR SEVEN MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER SIDE MIRROR EXPLODED AND THE BROKEN GLASSES INJURED THE DRIVER. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 10V513000 (VISIBILITY), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

THIS IS MY WIFE'S VEHICLE, BUT WHILE I WAS DRIVING IT , NOTICED THAT THE VISIBILITY TO THE FRONT LEFT SIDE ABOUT 45 DEGREES TO THE LEFT IS VERY LIMITED, NARROW AND ALMOST NON-EXISTENT WHILE THE DRIVER SEAT IS ALL THE WAY BACK AND WITH THE BACKREST IN A NORMAL POSITION. IS A VERY DIFFICULT TO SEE INCOMING TRAFFIC ON A LEFT CURVE IN SMALL RURAL ROADS. THIS IS BECAUSE THE NARROW WIDTH OF THE FRONT WINDSHIELD AND THE WIDE REINFORCEMENT BETWEEN THE DRIVER SIDE DOOR, THE SMALL SIDE WINDOW AND THE WINDSHIELD. HAD TO LEAN FORWARD WHILE REDUCING THE SPEED IN ORDER NOT TO HIT INCOMING TRAFFIC. *TR