SUZUKI Complaints

2011 SUZUKI SX 4 CROSSOVER. CONSUMER WRITES IN REGARDS TO GAS MILEAGE AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED THE DEALER INFORMED HIM, IT WOULD TAKE UP TO 5,000 MILES IN ORDER FOR HIM TO GET 23 MPG. THE CONSUMER ALSO STATED THERE WAS A HESITATION WITHIN THE TRANSMISSION WHILE DRIVING. *JB

I HAD BOUGHT 4 KUMHO ECSTA LX PLATINUM TIRES SIZE 195/55R 15...ONE BLEW UP AFTER NOT EVEN 2000 MILES, I HAD IT REPAIRED BUT I HAD TO PAY BECAUSE THEY SAID IT WAS MAYBE SOMETHING ON THE ROAD, THEN NOW AFTER NOT EVEN 14000 MILES THE OTHER 3 NEED REPLACED BECAUSE THEY ARE COMPLETELY WORE OUT, AND THE ONE THAT I REPLACED IS ALREADY HALF WAY BAD...VERY, VERY BAD TIRES...MY MECHANIC SENT THEM BACK BUT WE WILL SEE IF WE WILL GET ANY CREDIT. *TR

THERE ARE A COUPLE OF PROBLEMS. FIRST THE SECOND GEAR SOMETIMES WILL SHIFT OUT OF GEAR WHEN IN SECOND. WHEN ME AND MY WIFE WE WERE HEADING TO THE SUZUKI DEALER TO TALK TO A MECHANIC ABOUT WHY ,MY BIKE WONT GO INTO 1ST GEAR WHEN IM SITTING AT A RED LIGHT TO START OFF BUT WHEN YOU SHIFT FROM NEUTRAL IT WONT GO INTO GEAR UNLESS YOU SQUEEZE THE CLUTCH TWICE, AND THANKFULLY WE WERE DRIVING AND WE WEREN'T NEAR ANYONE ELSE. IT JUMPED OUT OF GEAR 3 TO 4 TIMES AND IM STILL HAVING THE PROBLEM OF DOUBLE CLUTCHING TO GO INTO 1ST. *KB

MY 99 ESTEEM STARED PULLING TO ONE SIDE WHILE DRIVING. AS I ATTEMPTED TO GET IT HOME THE WHEEL WOULD RUB ON THE INNER FENDER WELL WHEN TURNING. UPON INSPECTION WHEN I GOT HOME I FOUND THE DRIVER SIDE SUBFRAME RUSTED THROUGH ON TOP AND OUTER SIDES WITH ONLY THE INSIDE PORTION INTACT. THIS PART HAD BENT ALLOWING MY WHEEL TO CHANGE POSITION. THE REST OF THE UNDERCARRIAGE SEEMS TO BE IN GOOD SHAPE WHILE THIS SECTION HAS RUSTED AWAY. THANKFULLY, THIS DID NOT HAPPEN AT HIGHWAY SPEED OR THAT I DID NOT HIT A POTHOLE WHILE DRIVING. THIS COULD HAVE BROKEN AND CAUSED TOTAL LOSS OF CONTROL, ENDING IN INJURIES AND/OR FATALITIES NOT ONLY TO THE OCCUPANTS OF MY VEHICLE BUT TO OTHER CARS IN MY VICINITY. I UNDERSTAND THAT THIS IS NOT UNCOMMON ON THIS VEHICLE AN SINCERELY BELIEVE THAT THIS IS AN ISSUE THAT MERITS IMMEDIATE ATTENTION BEFORE PEOPLE ARE KILLED. *TR *KB

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

MY WIFE AND I PURCHASED THIS CAR USED AND AS-IS FROM A DEALER. WE HAD IT JUST 3 DAYS WHEN I NOTICED THE AIRBAG MALFUNCTION LIGHT IS ON. NOW I'M CONCERNED THAT THE AIR BAGS AREN'T FUNCTIONING. THIS IS A RECURRENT PROBLEM, AND I'M SURE MANY HAVE GONE UNREPORTED. JUST ON THIS SITE ALONE, AIRBAG PROBLEMS ARE A LARGE PERCENTAGE OF THE COMPLAINTS MADE. WHEN I COUNT THE PROBLEMS AND ELIMINATE THE DUPLICATES, THERE ARE 44 ACTUAL PROBLEMS LISTED. 33 OF THOSE PROBLEMS ARE AIRBAG PROBLEMS, AND 3 WERE ACCIDENTS IN WHICH AIR BAGS DIDN'T DEPLOY. THAT MEANS THAT 36/44 PROBLEMS - 82% - INVOLVE AIRBAGS IN SOME WAY. HOW MANY MORE HAVE TO BE POSTED BEFORE THIS GETS INVESTIGATED AND A RECALL FORCED OR ISSUED??? COUNTING THIS COMPLAINT, IT'S 37/45 WITH AIRBAG PROBLEMS. *KB

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

MY 2007 SUZUKI RENO JERKS WHEN YOU PUT IT INTO REVERSE AND CHECK ENGINE LIGHT COMES ON, THEN WHEN YOU PUT IT INTO DRIVE IT GOES REALLY SLOW AND SOMETIMES I HAVE TO DRIVE IT IN 3RD GEAR I'VE READ AROUND DONE SOME RESEARCH AND I'VE SEEN ALOT OF PEOPLE WITH THE SAME PROBLEM. *KB

THE "PASSENGER AIR BAG LIGHT OFF" WARNING LIGHT CAME ON WHILE WE WERE DRIVING ON A CITY STREET EVEN THOUGHT A 170LB PASSENGER WAS SITTING IN THE PASSENGER SEAT, WEARING A SEAT BELT. WE WERE NEAR THE AUTHORIZED SUZUKI DEALER IN MILFORD, CT WHERE WE BOUGHT THE CAR A FEW WEEKS EARLIER, SO I STOPPED IN AND INFORMED THE SALES MANAGER. HE SAID TO SHOW THE SERVICE DEPT. THERE WAS NO ONE IN SERVICE THAT HAD TIME TO SEE THE LIGHT ON SO I BROUGHT IT IN FOR SERVICE APPT. THEY SAID THERE WAS NO CODE WHEN THEY SCANNED THE CAR. WE DON'T KNOW IF THIS PROBLEM IS RELATED TO THE STATIC IN THE AM RADIO WHEN THE HEADLIGHTS OR AWD LOCK IS TURNED ON OR WHEN THE GPS OR PHONE IS PLUGGED IN BUT I AM TOLD THIS IS NOT AN ELECTRICAL LEMON. I RODE IN ANOTHER SX4 AND THERE WAS NO STATIC IN THE AM RADIO. THE NEXT TIME THE WARNING LIGHT CAME ON, WE TOOK PICTURES AND SENT THEM TO THE FINANCE REP. WE ALSO HAVE A VIDEO OF THE LIGHT ON AND HAVE SINCE FOUND COMPLAINTS OF THIS PROBLEM IN THE SUZUKI FORUM. PERHAPS ITS TIME FOR A RECALL BEFORE SOMEONE GETS INJURED. *TR *KB

I PURCHASED MY 2007 X7 NEW FROM A DEALERSHIP THAT CLOSED WITHIN 6 MONTHS OF THE PURCHASE (THAT SHOULD HAVE TOLD ME SOMETHING) FORTUNATELY, I HAVEN'T HAD ANY MAJOR ISSUES SINCE THE PURCHASE UNTIL RECENTLY. THANK GOODNESS, BECAUSE THERE ARE ONLY 2 SUZUKI DEALERSHIPS WITHIN 120 MILES OF ME. OVER THE COURSE OF THE LAST SEVERAL MONTHS, THE POWER STEERING HAS BECOME VERY SLUGGISH AND DIFFICULT TO TURN, AND MAKES A LOT OF NOISE WHENEVER I TURN. IN READING THE MANY OTHER VEHICLE COMPLAINTS, I SEE THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I'VE BEEN TO ONE OF THE 2 DEALERSHIPS IN ALL OF HOUSTON, TEXAS AND WAS TOLD IT NEEDS A NEW STEERING GEAR BOX, WHICH WOULD RUN ABOUT $800+ . THIS VEHICLE HAS ABOUT 68000 MILES ON IT, AND OF COURSE ALTHOUGH IT HAS AN 80,000 POWER TRAIN WARRANTY, AND DESPITE THE FACT THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THE XL7, SUZUKI WILL NOT COVER THIS PROBLEM UNDER THIS WARRANTY. I HOPE THE NHTSA WILL HELP REPRESENT THE MANY SUZUKI OWNERS WHO ARE BEING SHAFTED BY THIS COMPANY'S APPARENT LACK OF CONCERN FOR THE SAFETY AND WELL BEING OF IT'S CUSTOMERS. THERE SHOULD BE AN IMMEDIATE RECALL OF VEHICLES IMPACTED BY THIS ISSUE. I WILL NEVER BUY A SUZUKI AGAIN! *TR