SUZUKI Complaints

THE AIRBAG LIGHT STAYS ON CONSTANTLY, I WENT TO THE SUZUKI DEALERSHIP AND THEY SAID THERE WERE FAULTY AIRBAG SENSORS IN THE SEAT AND THE ENTIRE SEAT WOULD HAVE TO BE REPLACED AT MY COST OF APPROXIMATELY $2000, THAT THE AIRBAGS WOULD NOT WORK WITHOUT THE SEAT BEING REPLACED AND NOT TO DRIVE THE VEHICLE BECAUSE IT WAS A SAFETY ISSUE. I AM A SINGLE MOM, SCHOOL TEACHER AND BOUGHT THE VEHICLE EXPECTING RELIABLE TRANSPORTATION. I HAVE TO DRIVE IT OR LOOSE MY JOB AND DO NOT HAVE $2000 TO FIX IT. AFTER I RESEARCHED ON THE INTERNET THERE ARE MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE. THERE NEEDS TO BE A SAFETY RECALL AT THE MANUFACTURERS EXPENSE. *TR

I CALLED THE SUZUKI CORPORATE OFFICE BECAUSE MY 2005 SUZUKI FORENZA HEAD LAMPS GO ON AND OFF. THEY RE-CALLED THIS IN 2007, I DID NOT OWN IT THEN BUT THEY CLAIM THE CAR WAS FIXED UNDER THE RE-CALL. THEY TOLD ME THAT I NEED TO TRAVEL 2 HOURS TO GET IT DIAGNOSED AGAIN AND MUST PAY FOR IT.........THIS IS ABSOLUTELY CRAP........ WHAT RECOURSE DO I HAVE.........SHORT OF SUING THEM WHEN WE GET INTO AN ACCIDENT WHEN THE LIGHTS GO OUT ON A DARK ROAD IN THE MIDDLE OF THE NIGHT. WHICH TRUST ME I WILL DO IF THAT HAPPENS! *TR

AS I WAS DRIVING, THE CAR ALL THE SUDDEN SLIPPED INTO NEUTRAL AND SHOWED A D WITH A SLASH THROUGH IT. I PULLED OVER AND TRIED TO PUT THE CAR IN PARK. THE VEHICLE DISPLAYED I WAS IN REVERSE. WHEN I PUT IT IN DRIVE IT READ NEUTRAL. WHEN I STARTED DRIVING AGAIN, THERE WAS NO POWER, AS IF I WAS IN NEUTRAL. THIS HAS CONTINUED SINCE.THEN, I HAVE ALMOST BEEN HIT.NUMEROUS TIMES, ONCE ALMOST HIT FROM THE FRONT AND THE REAR WHEN TURNING ON A YIELDING GREEN LIGHT AND THE CAR THROUGH ITSELF INTO NEUTRAL. ALSO I HAVE HIT THE GAS IN DRIVE AND GONE BACKWARDS. I AM VERY DISAPPOINTED I HAVE A 3 YEAR OLD CAR WITH ONLY 52,000 MILES THAT IS THIS DANGEROUS FOR MY TWO YEAR OLD SON AND I. I HAVE PROBLEMS WITH THIS CAR DAILY. *TR

I PURCHASED MY SUZUKI SX4 IN APRIL 2008, FROM A DEALER HERE IN PLATTSBURGH NY, THE CAR SEEMED TO BE WELL MADE FOR THE PRICE, AND THE CAR HAD A DECENT SAFETY RATING, HAD GOOD GAS MILEAGE AND WAS AWD. SEEMED LIKE EVERYTHING WE NEEDED IN A CAR. THE DEALER SOLD A GOOD STORY. I WISH I WOULD HAVE DONE SOME RESEARCH ON SUZUKI BEFORE I MADE THIS PURCHASE. AFTER COMPLETING THE PAPER WORK I DROVE THE CAR HOME WITH A SMILE, THIS WAS THE FIRST BRAND NEW CAR I HAVE EVER OWNED AND WAS LOOKING FORWARD TO DRIVING IT. I PARKED THE CAR THAT NIGHT WITH 30 MILES ON IT. THE NEXT MORNING I WOKE UP TO FIND MY MIRRORS HAD SHORTED AND CAUSED THEM TO SPLIT. I CALLED THE DEALER FIRST THING IN THE MORNING AND THEY SAID TO DROP IT OFF AND THEY WOULD FIX IT NO PROBLEM. THE CAR DROVE WELL FOR ALL OF 2008 AND 2009 BUT THEN IN 2010 WHEN I WENT TO GET THE CAR INSPECTED I WAS INFORMED THAT THE WHEEL BARRING IN THE DRIVER SIDE REAR NEEDED TO BE REPLACED AND BECAUSE THE WHEEL BARRING HAD WENT IT CAUSED ONE TIRE TO WEAR MORE THAN THE OTHER, SO MY TIRES WOULD NEED TO BE REPLACED. I ENDED UP PAYING FOR 2 REAR TIRES AND THEY FIXED THE WHEEL BARING. THE BEARING HAD TO BE ORDER SO I WAS OUT A CAR FOR 2 DAYS. THEN NOT 2 WEEKS LATER WE START TO HEAR A REALLY WIRED NOISE COMING FROM THE FRONT END OF THE CAR, SO I BRING IT BACK IN AND IT TURNS OUT THAT THE CV JOINT HAD FALLEN APART. SO THAT NEEDED TO BE REPLACED. THEN ABOUT 6 MONTHS LATTER I START HEARING A REALLY WIRED CLANKING NOISE IN THE CENTER OF THE CAR SO I BRING IN BACK IN AND IT TURNS OUT THAT THE WHOLE DRIVE SHAFT NEEDED TO BE REPLACED. THINGS SEEMED TO BE GOING GOOD UNTIL I JUST RECENTLY HAD TO GET THE CAR INSPECTED AGAIN? GUESS WHAT IT NEEDS A NEW WHEEL BEARING AND A TIE ROD. THEY WILL REPLACE THE WHEEL BEARING AT NO COST BUT THEY WANT 300.00 TO REPLACE THE TIE ROD. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION RANGE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,373 AND THE CURRENT MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 07V452000 (EXTERIOR LIGHTING) AND WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED THE CONTACT WAS DRIVING AT APPROXIMATELY 60 MPH WHEN THE HEADLIGHTS STOPPED FUNCTIONING. THE DAY TIME RUNNING LIGHTS CONTINUED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE VEHICLE WOULD NOT BE REPAIRED UNDER THE RECALL BECAUSE IT WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

COPIED THIS FROM THIS SITE"THE ECU ALSO PERFORMS REGULAR DIAGNOSTIC CHECKS OF THE AIR BAG SYSTEM. IF THE ECU IDENTIFIES A PROBLEM, THE AIR BAG READINESS (WARNING) LIGHT WILL ILLUMINATE ON THE INSTRUMENT PANEL. WHEN THE AIR BAG READINESS LIGHT IS ILLUMINATED, THE AIR BAG SYSTEM MIGHT NOT PERFORM PROPERLY IN A CRASH." PART OF THE REQUIRED SAFETY FEATURES REQUIRED ON MOST NEW VEHICLES IS WHAT WAS STATED. CORRECTED THE MILEAGE FROM PREVIOUS COMPLAINT.... MY 2008 SUZUKI SX4 SHOWS THE AIR BAG LIGHT ON ALONG WITH THE PASSENGER SEAT BELT LIGHT ON(EVEN WHEN OCCUPIED) ACCORDING TO THE ABOVE STATEMENT "WHEN THE AIR BAG READINESS LIGHT IS ILLUMINATED, THE AIR BAG SYSTEM MIGHT NOT PERFORM PROPERLY IN A CRASH." SO HERE I AM. I FOLLOWED UP WITH A VISIT TO SUZUKI DEALER AND $45 LATER THEY TOLD ME EXACTLY WHAT WAS STATED ON SITES CODE B1312 AND THAT I NEED A NEW PASSENGER SEAT CUSHION, THAT THE SENSOR WAS NOT WORKING. THEN THEY HIT ME WITH A COST OF $1009.82 + TAX TO REPLACE A CUSHION...MIND YOU A PART THAT IS MANDATED TO BE ON VEHICLE AND WORKING. THIS IS OBSCENE AND I REFUSED THEN THEY OFFERED TO CUT IT IN HALF $600 +...WHY DO I HAVE TO PAY ANYTHING FOR A OBVIOUS DEFECT IN THEIR SYSTEM AS INDICATED BY OTHER ENTRIES ON HERE AND OTHER SITES PERTAINING TO THE SAME PROBLEM. IS EVERYONE WAITING FOR A MAJOR ACCIDENT. ALSO THEY COULD NOT TELL ME IF ALL WAS DISABLED, PART DISABLED OR NONE WERE DISABLED. ACTION IS DEFINITELY NEEDED BY SOMEONE OR SOME AGENCY TO STEP IN AND ADDRESS THIS PROBLEM. *TR

I AM HAVING SERIOUS PROBLEMS WITH MY LIFTERS WHERE THERE IS A CONTINUOUS RATTLING SOUND, AS WELL AS A CONTINUOUS TAPPING SOUND. I WAS NEVER INFORMED WHEN I PURCHASED MY CAR BRAND NEW IN NOVEMBER 2004 THAT THERE WERE ANY RECALLS ON THIS VEHICLE AS I HAVE NEVER RECEIVED ANY INFORMATION. *TT

BOUGHT A 2001 SUZUKI ESTEEM IN APRIL OF 2011 CAR LOT TOLD ME THAT THERE WAS A SMALL BRACKET THAT NEEDED TO BE REPLACED BY MOTOR AND NEED TO BE REPLACE ASAP HERE TO FIND OUT THAT IT WAS THE WHOLE SUBFRAME THAT HOLDS UP THE MOTOR AND TRASMISSION FOUND THAT THERE WAS A SUZUKI RECALL ON THAT PART. TOOK THE CAR TO SUZUKI DEALER THE SERVICE GUY CALLED ME AND STATED THAT THERE WAS A MODIFICATION DONE TO THE SUBFRAME IT SELF AND THAT IT WAS WELDED TO THE FRAME TO HELP SUPPORT IT WHILE WAITING FOR A RECALL SUZUKI DEALER CALLED ME AND SAID SUZUKI CANNOT DO RECALL DUE TO THE MODIFICATION THAT WAS MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DRIVER AND PASSENGER SIDE FLOOR BOARD WERE WET DUE TO WATER LEAKING FROM UNDERNEATH THE DASH BOARD. THERE WAS ALSO WATER INSIDE THE FRONT INTERIOR LIGHTING COVER ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR CONDITIONER LINES WERE CLOGGED AND HAD TO BE FLUSHED IN ORDER TO REPAIR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.