SUZUKI Complaints

TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THERE WAS A LOUD KNOCKING NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE VEHICLE WOULD DECELERATE INDEPENDENTLY WHEN DRIVING AT 50 MPH AND ABOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AT THE START OF THE YEAR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS UNAVAILABLE. UPDATED 01/18/12*LJ THE CONSUMER STATED IN JANUARY 2011, THE TRANSMISSION COMPLETELY FAILED RESULTING IN HAVING TO REPLACE IT WITH A BRAND NEW ONE. IN JUNE 2011, THE VEHICLE JERKED EXTREMELY HARD WHILE DRIVING AND THEN WOULDN'T ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE TRANSMISSION RANGE SENSOR. IN NOVEMBER 2011, THE VEHICLE JERKED HARD AGAIN AND LEFT THE CONSUMER STRANDED. THE VEHICLE WAS TOWED AGAIN, WHERE THE TRANSMISSION RANGE SENSOR WAS REPLACED AGAIN. FOUR DAYS LATER, THE VEHICLE CEASED TO OPERATE AGAIN. THE VEHICLE WAS TOWED AGAIN AND THE TRANSMISSION RANGE SENSOR WAS REPLACED FOR THE THIRD TIME. UPDATED 02/01/12

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE BEYOND 30 MPH AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A TRANSMISSION SENSOR WAS FAULTY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE SENSOR WAS REPLACED. THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,500. THE RANGE SENSOR WAS REPLACED. UPDATED 01/03/12

I ENGAGED MY BRAKES AND PULLED INTO A PARKING SPOT GOING ABOUT 10 MILES PER HOUR. WHEN I WAS ABOUT 6 INCHES AWAY FROM THE SIDEWALK CURB (ABOUT 6 INCHES HIGH) WITH MY BRAKES APPLIED FULLY MY VEHICLE REVVED UP REALLY LOUD AND LUNGED FORWARD VIOLENTLY AND CRASHED THROUGH A BRICK OFFICE BUILDING. I DID NOT STEP ON THE GAS AT ALL. MY AIR BAGS DID NOT DEPLOY EITHER. *TR

VEHICLE LOSES ACCELERATION, AND DOESN'T REACT PROPERLY TO GAS PEDAL. THIS MAKES IT DIFFICULT TO MERGE ONTO ONCOMING TRAFFIC AND COULD CAUSE AN ACCIDENT. BY READING ONLINE IT SEEMS TO BE THE TRANSMISSION RANGE SENSOR, A LOT OF PEOPLE ON FORUMS ARE WRITING ABOUT THIS FAULT. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THE SENSOR IN THE PAST 2 YEARS. *TR

HEARING A NOISE IN THE STEERING, REPORTED TO DEALERSHIP ALONG WITH OTHER SERVICE ISSUES IN FEB. 2011..WAS TOLD THAT SOMETHING WAS GOING ON WITH THE POWER STEERING DID NOT HAVE REPAIRED DUE TO COST QUOTED AT THAT TIME.... REPORTED AGAIN TODAY -11/11/11 AT DEALERSHIP AND AM NOW TOLD THAT THE COMPONENTS IN THE STEERING GEAR ARE BAD, AND IS NOT WARRANTIED. WAS ALSO TOLD THAT THESE COMPONENTS ARE NOT DESIGNED TO GO BAD? WELL WHAT CAUSED IT THEN, AND IF THAT'S THE CASE THEN WHY WON'T SUZUKI DO SOMETHING?? I WAS QUOTED A REPAIR COST OF $800!. CANNOT HAVE REPAIRED TODAY DUE TO THE COST. I ASKED QUESTION IF THE MANUFACTURER WOULD ASSIST WITH THE COST, WAS TOLD NO. I SEE SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING IS BEING DONE BY SUZUKI..IS THERE A CLASS ACTION SUIT OUT THERE REGARDING THIS? WHAT CAN WE DO TO GET ONE STARTED. OR MAYBE THIS MAY FALL UNDER THE LEMON LAW? OR WAS THIS EVER A RECALL ISSUE? VERY DISAPPOINTED WITH SUZUKI, I PURCHASED THE VEHICLE BRAND NEW IN 2007 AND HAVE NOT HAD ANY OTHER MAJOR PROBLEMS UNTIL THIS!. ANY FEEDBACK WOULD BE APPRECIATED. THANKS *TR

BROUGHT VEHICLE TO SUZUKI DEALER TO HAVE A CHECK DONE AS TO WHY SEAT BELT AND AIRBAG LIGHTS WERE STAYING ON. THEY REPORTED A CODE AND SAID THEY WOULD HAVE TO REPLACE THE PASSENGER SEAT CUSHION AT A COST OF $1069.00! I COULD NOT BELIEVE WHAT HAPPENED NEXT THE SERVICE MANAGER INFORMED ME THAT THERE WAS A RECALL AND WERE REPLACING SCREWS IN THE OUTSIDE MIRRORS TO PREVENT FALLING OFF....BUT THE SEAT CUSHION WAS NOT LISTED AS A RECALL EVEN THOUGH THERE HAVE BEEN OTHER COMPLAINTS. SINCE WHEN ARE MIRRORS MORE IMPORTANT THEN AIRBAGS THAT ARE MANDATED IN VEHICLES. WHY HASN'T SUZUKI STEPPED UP AND DECLARED A RECALL AND ALSO WHY HASN'T THE NHTSA DEMANDED THAT THEY RECALL THESE VEHICLES. SO SCREWS FOR MIRRORS ARE MORE IMPORTANT THAN AIRBAGS...WHAT IS THIS WORLD COMING TO. *TR

I OWN A 2008 SUZUKI SX-4 CROSSOVER. THE AIRBAG LIGHT CAME ON AND STAYED ON, SO I TOOK THE VEHICLE TO MY SUZUKI DEALER TO HAVE THE PROBLEM DIAGNOSED. THE DEALER TOLD ME THAT THE PASSENGER SEAT CUSHION SENSOR WAS DEFECTIVE AND THE DEFECT WAS NO LONGER UNDER WARRANTY. THE COST OF REPLACEMENT WAS ESTIMATED TO BE $1,125 FOR A NEW SEAT CUSHION AND $250 FOR LABOR. THE DEALER DID NOT KNOW IF THIS WOULD AFFECT THE AIR BAG IN AN ACCIDENT. DUE TO THE COST, I COULD NOT HAVE THE SEAT CUSHION REPLACED AND THE AIRBAG LIGHT REMAINS ON. THIS SEEMS TO BE A COMMON PROBLEM WITH THE SX-4. THERE IS NO WAY THAT THE SEAT WAS DAMAGED IN NORMAL USE AND IS OBVIOUSLY A MANUFACTURING DEFECT. IT SEEMS THAT THIS IS A SERIOUS SAFETY PROBLEM AND THE CAR SHOULD BE RECALLED FOR REPAIR. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE SITTING AT A TRAFFIC STOP. IN ADDITION, THE GEAR BOX INDICATOR BEGAN FLASHING VARIOUS GEARS AND THE VEHICLE WOULD NOT ACCELERATE. THE ENGINE WAS TURNED OFF BUT THE CONTACT WAS UNABLE TO RESTART THE VEHICLE UNTIL SEVERAL MINUTES LATER. THE VEHICLE WAS DRIVEN TO THE DEALER WHO ADVISED THAT THE TRANSMISSION RANGE SENSOR FAILED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 54,454.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STARTED THE IGNITION AND ALL OF THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED. AFTER THREE ATTEMPTS, THE DOORS WERE EVENTUALLY UNLOCKED BY A PERSON ON THE EXTERIOR OF THE VEHICLE USING THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED FOR THE MALFUNCTION. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE ONE TIME OCCURRENCE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 12/20/11*LJ UPDATED 01/19/12

TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD SHIFT WITH AN ABNORMAL FORCE AND WOULD NOT ACCELERATE OVER 3 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AT THE TRANSMISSION RANGE SENSOR. THE TRANSMISSION RANGE SENSOR WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER AS CONTACTED AND A COMPLAINT WAS FILED (CASE NUMBER: 2274091298). THE MANUFACTURER DENIED ANY ASSISTANCE WITH THE REPAIRS TO THE VEHICLE STATING THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 85,700. THE VIN WAS NOT AVAILABLE.