SUZUKI Complaints

THE AIR BAGS FOR THE DRIVER AND PASSENGER ARE DEFECTIVE. THE WARNING LIGHT IS ON ALL THE TIME ON THE DRIVER SIDE AND INTERMITTENTLY ON THE PASSENGER SIDE HAVE BEEN SINCE THE CAR HAD ABOUT 20K MILES ON IT. I TOOK IT TO BE REPAIRED IT WAS RESET ONLY TO LIGHT UP AGAIN AFTER A FEW MILES. I WENT BACK AND THEY SAID THEY COULD RESET IT, BUT IT WOULD ONLY COME BACK ON AGAIN IN A FEW MILES. SUZUKI AMERICA IS AWARE THAT THE IS A PROBLEM WITH THE AIRBAGS SENSORS, BUT THERE IS NO RECALL. ACCORDING TO THE LOCAL SUZUKI DEALERSHIP IT IS A VERY COMMON PROBLEM ON ALL SUZUKI RENOS AND SUZUKI FORENZAS. I HAVE READ SEVERAL REPORTS OF SUZUKI FORENZAS AND RENOS (THE HATCH BACK VERSION OF THE FORENZA) THAT HAVE BEEN IN ACCIDENTS WHERE THE AIR BAGS SHOULD HAVE DEPLOYED BUT DID NOT BECAUSE OF THIS AIRBAG MALFUNCTION. I WOULD LIKE SUZUKI TO BE FORCED TO RE-CALL ALL SUZUKI FORENZAS AND RENOS TO HAVE THIS PROBLEM FIXED. *TR

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK AND HE HAD TO PLACE HIS FOOT UNDER THE PEDAL IN ORDER TO LIFT IT UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE OCCURRED WITHOUT A WARNING. THE CONTACT ALSO STATED THE AIR CONDITIONER IN THE VEHICLE STOPPED WORKING WHEN THE ACCELERATOR STARTED STICKING. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 14,000.

2ND GEAR FAILING. CONSEQUENCES FOR A SERIOUS ACCIDENT WITH LOSS OF LIFE. SUZUKI REFUSES TO FIX PROBLEM EVEN WITH 5 YEAR EXTENDED WARRANTY. *TR

I HAVE A 2007 SUZUKI M109R.2987 MILES. HAS A SECOND GEAR SHIFTING ISSUE.ALSO WENT TO A LOCAL DEALER ABOUT THE SHIFTING PROBLEM AND THE REAR BRAKE ROTOR RIVETS COMING LOOSE. THE HAD CALLED A SUZUKI REP. WITH NO SOLUTION I STILL HAVE THE BIKE SITTING UNABLE TO RIDE IT WITH THE FEAR OF CRASHING. *TR

EARLIER TODAY, 6 MAY 2011, MY MOTHER WAS BEGINNING TO DRIVE OUT OF THE BANK DRIVE-THRU WINDOW WHEN HER VEHICLE TOOK OFF ON ITS OWN UNTIL SHE WAS ABLE TO CRASH IT AGAINST A WALL TO AVOID IMPACTING OTHER CARS AND PEOPLE THAT WERE IN THE AREA. THIS IS THE SECOND INCIDENT FOR THIS VEHICLE, A FEW MONTHS AGO, AGAIN JUST BEGINNING TO MOVE, SPED OUT OF CONTROL IMPACTING THE NEIGHBORS HOME. THE VEHICLE WAS TAKEN TO A LOCAL SUZUKI DEALER FOR A MECHANICAL EVALUATION, BUT NOTHING UNUSUAL WAS FOUND. THAT SAME SUZUKI DEALER HAS BEEN THE ONLY PLACE WHERE SERVICES HAVE BEEN PERFORMED ON THAT SUV AND I DON'T BUY FOR A SECOND THAT NOTHING IS WRONG WITH THE VEHICLE, ESPECIALLY AFTER A SECOND INCIDENT. *TR

MY SON WAS KILLED IN A MOTORCYCLE ACCIDENT ON JANUARY 14, 2010 ON HIS 2005 SUZUKI GSX-R750. *TR

AS PER THE RECALL ISSUED IN 2007 FOR THE FRONT HEADLIGHTS OF THIS CAR, I WAS TOLD BY THE SUZUKI DEALERSHIP IN ASHEVILLE, NC THAT MY SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL BUT MY LOW BEAM HEADLIGHTS STILL DO NOT FUNCTION! *TR

ON FEBRUARY 4, 2011, I WAS DRIVING BETWEEN 10-15MPH ON A VERY ROUGH ROAD DUE TO THE CITY OF TULSA NOT CLEARING THE ROADS AFTER 12 INCHES OF SNOW. ALL OF THE SUDDEN ALL SIDE AIR BAGS WENT OFF. THAT DAY I DROVE IT TO THE DEALERSHIP. I DID NOT GET IT BACK UNTIL APRIL 23, 2011. I WAS GIVING EVERY EXCUSE IN THE BOOK ON ABOUT EVERY DAY ON WHY IT WAS TAKING SO LONG TO GET FIXED. AN INSURANCE CHECK WAS ISSUED TO THE REPAIR SHOP FEBRUARY 18TH. THE PARTS WERE NOT ORDERED UNTIL AROUND THE 28TH. I WAS TOLD THEY COULD NOT FIND THE SEAT BELTS AND I WAS ASKED TO TRY TO FIND SOME ONLINE. ONCE I PROVIDED TWO SITES TO THE REPAIR SHOP THEY CLAIMED THEY CAN ONLY ORDER FROM SUZUKI. MY WIFE INFORMED THE DEALERSHIP SHE WAS GOING TO REPORT THIS TO THE LOCAL MEDIA OUTLET. ALL OF THE SUDDEN SEAT BELTS APPEARED 1000 MILES AWAY. THEY EVEN ARGUED ABOUT HAVING TO GET THEM. THE INSURANCE COMPANY (FARMERS) WANTS A RECALL ON THE ROLLOVER SENSOR, AND REQUESTED THE REPAIR SHOP TO CONTACT SUZUKI. THE REPAIR SHOP WANT ME TO DO THIS. I HAD TO PAY FOR THE SENSOR BEING FARMERS THINKS IT IS DEFECTIVE. $447.49 TOTAL BILL $5766.73. *TR

PASSENGER SIDE AIR BAG SENSOR INDICATES THE MODULE NEEDS REPLACED. COST TO REPAIR IN THE $1000'S. CONTACTED SUZUKI'S CUSTOMER SERVICE TO UTILIZE CUSTOMER ASSISTANT PROGRAM, THEY OFFERED NO HELP IN PAYING FOR HUGE EXPENSE. IT IS MY UNDERSTANDING THAT THERE ARE OTHERS SUZUKI CUSTOMERS EXPERIENCING THE SAME PROBLEM WITH THE SAME RESULT. MY COMPLAINT IS: T SUZUKI IS RATED HIGH IN SAFETY RATINGS AND I WONDER WHY THE COMPONENT IS NOT COVERED BY WARRANTY, AND HOW IN GOOD FAITH CAN THEY CLAIM #1 SAFETY RATINGS, WHEN IN FACT IF I WERE IN AN ACCIDENT THE PASSENGER SIDE AIR BAGS MAY OR MAY NOT DEPLOY? IS THIS LEGAL? I WANT THIS PROBLEM DOCUMENTED SO THAT MYSELF AND OTHERS MY BENEFIT FROM THE INFORMATION.

M109R 2ND GEAR FAILURE. I PURCHASED THE BIKE NEW IN 2008 AND IT HAS ALWAYS HAD A PROBLEM WITH SECOND GEAR. I HAD A RECENT MINOR ACCIDENT DURING A MOTORCYCLE TRAINING COURSE FOR DOD. THE BIKE FREQUENTLY FAILS TO SHIFT INTO 2ND GEAR. *TR