SUZUKI Complaints

TL*THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THE FRONT PASSENGER AIR BAG LIGHT CONTINUED TO ILLUMINATE STATING THE AIR BAG WOULD NOT DEPLOY. THERE WAS A DEFECT IN THE SEAT CUSHION WHERE THE AIR BAG SENSORS ARE LOCATED. THE DEALER STATED THAT HE COULD NOT REPROGRAM THE SENSORS INSTEAD THEY HAD TO REPLACE THE ENTIRE SEAT WHICH COST $1,100. THERE ARE NO RECALLS OR WARRANTIES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, STATED THERE WERE NO RELATED RECALLS AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.

TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. THE CONTACT WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE COLLISION OCCURRED AND DID NOT KNOW HOW FAST THE OTHER VEHICLE WAS TRAVELING. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED, BUT HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 37,000.

BELT TENSIONER ON 2009 SUZUKI FAILED. THE CAR HAD 18000 MILES ON IT. THE FAILURE WAS A NOISY BELT, WHICH GRADUALLY GREW LOUDER. THE BELT FELL OFF BEFORE I COULD GET IT TO THE DEALER. LOST POWER STEERING AND CHARGING SYSTEM. *TR

I RIDE A 2006 SUZUKI M109R 1800CC MOTORCYCLE AND TWO DAYS AGO THE TRANSMISSION SLIPPED OUT OF GEAR. IT HAS SLIPPED OUT OF EVERY GEAR EXCEPT FIFTH WHEN APPLYING MEDIUM AMOUNT OF THROTTLE. IT HAPPENED WHEN ACCELERATING AWAY FROM A STOPLIGHT. I WAS BEHIND OTHER VEHICLES SO I WAS NOT RACING THE ENGINE WHEN SHIFTING. I HAD TO NEGOTIATE MY BIKE TO THE SIDE OF THE ROAD OUT OF TRAFFIC FROM THE FAST LANE IN NEUTRAL. WITH THE DRIVERS NOWADAYS TAILGATING YOU TO GET TO THE LATEST NEW STORE OPENING HAVING A MOTORCYCLE COMPLETELY SLIP OUT OF GEAR WHILE EVERY OTHER VEHICLE AROUND YOU IS ACCELERATING IS DANGEROUS. I HAD THREE CARS NEARLY SIDESWIPE ME WHILE COASTING TO THE SIDE OF THE ROAD. SCARY. YOU BET. I THINK WITH LESS THAN 4100 MILES SUZUKI NEEDS TO RETHINK THEIR QUALITY ISSUES WITH M109R TRANSMISSIONS BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. I AM SURE A RECALL WOULD BE CHEAPER THAN LITIGATION FOR A DEATH. *TR

MY STEERING WHEEL ON MY 2007 SUZUKI XL7 HAS ALWAYS MADE A LITTLE NOISE WHEN TURNING,BUT IN THE PAST 6 MOS.IT SOUNDS HORRIBLE AND IS MORE DIFFICULT TO STEER. SAW THERE WAS A RECALL ON 06,COULD YOU PLEASE CHECK ON THIS AND SEE IF SAME PROBLEM. DEALERSHIP WANT HELP ME. I READ RECALL ON 06 AND MINE SOUND LIKE THE SAME THING AND IM AFRAID IT WILL GET WORSE AND CAUSE ME NOT TO BE ABLE TO STEER IT AND HAVE AN ACCIDENT...ANY RECOMMENDATIONS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2007 SUZUKI GRAND VITARA. THE CONTACT STATED THE AIR BAG LIGHT PERMANENTLY ILLUMINATED ON THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE AIR BAG SENSOR LIGHT NEEDED TO BE REPLACED AND WOULD REQUIRE THE DEALER TO REPLACE THE PASSENGER SEAT. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.

WHEN SHIFTING MY 2007 SUZUKI FORENZA INTO GEAR FROM "PARK" TO "REVERSE", THERE IS A DELAY, THEN A "DROPPING"/"LOUD KNOCKING" NOISE, THEN THE CAR GOES INTO GEAR. EVEN THOUGH IN "REVERSE", IT SHOWS AN ERROR ON THE INSTRUMENT PANEL DISPLAYING AN "X" ON THE INDICATION OF WHAT GEAR IT IS. THE "X" ALSO APPEARS WHEN IN "3RD", "2ND", AND "1ST" BUT NOT IN "PARK" OR "DRIVE". AFTER THE CAR IS IN GEAR, THE VEHICLE RUNS "SLUGGISH" AND DOESN'T SEEM TO GET PAST THE THIRD GEAR. PLACING THE VEHICLE IN "PARK" AND TURNING OF THE CAR AND RESTARTING AND PLACING IN DRIVE SOMETIMES FIXES THE PROBLEM. EVEN IF THE PROBLEM IS FIXED THAT DAY, I HAVE NEVER GONE LONGER THAN 2 DAYS WITHOUT IT HAPPEN AGAIN. I HAVE BEEN TOLD THAT IS A PROBLEM IS THE "RANGER SENSOR", BUT I HAVE NOT REPLACED THEM YET. *TR

CROSS MEMBER RECALL WHY DO I HAVE TO PAY FOR THE ROTTED OUT CONTROL ARMS THAT WERE A DIRECT RESULT OF THE ROTTED OUT CROSS MEMBER? *TR

THE CAR HESITATES DURING COLD START UP. THE CAR ALSO JUMPS OUT OF GEAR WHILE I'M DRIVING AND HAS LED TO SEVERAL NEAR MISS ACCIDENTS WHERE BOTH ME AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED. TRYING TO GET HELP FROM THE AMERICAN SUZUKI CUSTOMER ASSISTANCE IS A JOKE. THE CUSTOMER SERVICE IS BAD AND EVERY TIME YOU CALL BACK TO FOLLOW-UP THE PERSON THAT WAS HANDLING YOUR CASE MYSTERIOUSLY QUITS. ALL THEY DO IS JERK YOU AROUND UNTIL THE BASIC WARRANTY EXPIRES AND YOU'RE NO LONGER THEIR PROBLEM. AFTER THIS ALL REPAIRS ARE OUT OF POCKET. I HAVE TAKEN MY CAR TO GET REPAIRED SEVERAL TIMES AND EACH TIME THEY DON'T KNOW WHAT'S WRONG. I HAVE HAD TWO NEW TRANSMISSIONS PUT IN AND MY CAR ONLY HAS 29,856 MILES ON IT. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS VEHICLE; IT IS A SAFETY HAZARD. I GUESS THIS IS WHY SUZUKI WAS SO QUICK TO DISCONTINUE MANUFACTURING THIS VEHICLE THE SAME YEAR IT WAS PRODUCED. I WANT SUZUKI TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE VEHICLE AND EITHER REPLACE IT OR REFUND THE PURCHASE PRICE OF THE CAR. I REFUSE TO PASS THIS PROBLEM ON TO ANOTHER CONSUMER. THE DEALERSHIPS CLEARLY MISREPRESENTED THE SAFETY AND QUALITY OF THIS VEHICLE. ITS NOT FAIR THAT CONSUMERS ARE GETTING RIPPED OFF AND NO ONE SEEMS TO CARE!! *TR

I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 SDN. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED THE CODE HOWEVER THEY SAID THEY RESET THE SYSTEM AND IT SHOULD BE FINE. THE SAME DAY THE LIGHTS CAME BACK ON SO I TOOK THE VEHICLE BACK TO THE SAME DEALER. THIS TIME THEY TOLD ME THAT THE PASSENGER SIDE UNDER SEAT ASSEMBLY WHICH CONTAINS THE AIR BAG SENSOR WAS BAD AND WOULD NEED REPLACED AT A COST OF $2500 JUST FOR THE PART. I WENT ON THE INTERNET AND SEARCHED FOR SIMILAR PROBLEMS AND WAS SURPRISED TO FIND THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THE COMPANY HAS NOT AGREED TO DO ANYTHING TO ALLEVIATE THE PROBLEM FOR ME OR THE OTHERS THAT HAVE HAD THE SAME PROBLEM. I HAVE ALSO NOT BEEN ABLE TO DISCERN FOR SURE WHETHER THE AIR BAGS WILL WORK AS LONG AS THE VEHICLE HAS THIS PROBLEM. IF NOT IT IS A DEFINITE SAFETY PROBLEM AND SHOULD REQUIRE A RECALL TO FIX THE PROBLEMS OR REPLACE THE DEFECTIVE PARTS. AS I SAID THIS SEEMS TO BE A VERY COMMON PROBLEM WITH NOT ONLY THE 2008 SUZUKI VEHICLES BUT ALSO THE 2007 MODEL YEAR SUZUKIS. I HAVE BASICALLY BEEN TOLD THAT SINCE THE VEHICLE IS OUT OF WARRANTY THAT I AM OUT OF LUCK, HOWEVER I FEEL THAT IF THIS IS A DEFECT THAT THEY ARE AWARE OF AND HAVE NOT DONE ANYTHING ABOUT THAT THEY SHOULD BE HELD RESPONSIBLE, ESPECIALLY IF THE PROBLEM IS POTENTIALLY ENDANGERING THE OPERATORS OF THESE VEHICLES. *TR