SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SUZUKI BOULEVARD M109R- MOUNT VERNON, NY
I OWN A SUZUKI 2009 M109R AND MY 2ND GEAR STARTED TO SLIP LATE LAST YEAR AND AT FIRST I THOUGHT IT WAS THE BAD SHIFTING FROM 1ST TO 2ND GEAR THAT SUZUKI IS KNOWN FOR BUT AFTER SEVERAL TIMES OF THIS HAPPENING I TOOK IT TO MY DEALER WHERE I BROUGHT THE BIKE FROM AND THEY SAID "THE ENGINE NEEDS TO BE PULLED TO CHECK THE GEARS" THE COST WOULD BE BETWEEN $2,500 TO $3,000 IF SUZUKI DON'T COVER YOUR WARRANTY. I TOLD THEM I JUST BROUGHT THE BIKE AND ONLY HAD 2,500 MILES ON THE BIKE AND THERE SHOULD BE NO WAY THE BIKE SHOULD BE CAUSING ME PROBLEMS WITH THE LOW MILEAGE ON THE BIKE. WELL AFTER 1 1/2 MONTHS SUZUKI FINALLY AGREED TO FIX THE BIKE AND THE TOTAL DOWN TIME FOR 3 MONTHS FROM THE TIME I REPORTED IT AND GOT THE BIKE BACK....I CAN TELL YOU FIRST HAND I LOVE THE BIKE BUT THERE ARE HUNDREDS OF SUZUKI OWNERS THAT WERE NOT AS LUCKY WITH THERE WARRANTY AND HAD TO PAY OUT OF POCKET FOR A BAD SUZUKI GEAR DESIGN. SUZUKI KNOWS ABOUT THIS ISSUES BUT WILL ONLY DEAL WITH IT ON A CASE BY CASE ISSUE BUT THERE NEEDS TO BE A RE-CALL ON ALL 2007-2009 BIKES. SUZUKI REBUILT THE TRANSMISSION ON THERE 2011 MODEL AND DIDN'T EVEN RELEASE THE 2010 MODEL BECAUSE OF THE TRANSMISSION PROBLEMS THEY HAD THE YEARS BEFORE. SUZUKI NEEDS TO STEP UP AND RESOLVE THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSE A MAJOR TRAFFIC ACCIDENT. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI BOULEVARD M109R- FRIENDSWOOD, TX
2ND GEAR SLIPPED ON 2007 SUZUKI M109R. THIS HAS HAPPENED MULTIPLE TIMES AND ALMOST CAUSED AN ACCIDENT ONCE. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI BOULEVARD M109R- PITTSBURGH, PA
2006 SUZUKI BOULEVARD M109R STARTED POPPING IN NEUTRAL WHILE DRIVING IT STARTED WITH NO WARNING I COULD HAVE BEEN KILLED DO TO LACK OF ACCELERATION, I ASKED THE DEALER ON HOW COULD A BIKE WITH ONLY 12,000 MILES ON IT AND HAVE TRANSMISSION FAILURE, I DID AND INVESTIGATION AND SUZUKI CHANGED THE PART NUMBERS AND DESIGN OF THEIR SHIFT FORKS AND SHAFTS IN THE TRANSMISSION, I HAD THE REPAIR DONE BUT FEEL THAT SUZUKI IS RESPONSIBLE, AND KNOW I AM OUT OF $3000 FOR THE REPAIR OF MY TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI GRAND VITARA- CAGUAS , PR
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SEAT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 61,675. UPDATED 6/8/11 *CN UPDATED 06/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI XL7- 77487, TX
I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. I BOUGHT MY VEHICLE FROM TALISMAN SUZUKI IN HOUSTON BACK IN SEPTEMBER OF 2007. FIVE MONTHS AFTER I PURCHASED THE VEHICLE I BEGAN TO HAVE ISSUES WITH THE TIRE MONITORING SYSTEMS. A YEAR LATER AT 50,000 MILES I NOTICED THAT MY VEHICLE WAS HARD TO STEER, SO I TOOK IT INTO THE DEALER. I HAVE A 100, 000 MILE BUMPER TO BUMPER WARRANTY BUT I WAS TOLD THAT THE POWER STEERING PUMP WAS LEAKING AND THAT IS WHAT WAS CAUSING THE HARD STEERING. I INFORMED THE DEALER THAT MY VEHICLE HAS NEVER LEAKED POWER STEERING AND TOO THIS DAY I HAVE NOT ADDED ANY POWER STEERING FLUID AND MY POWER STEERING RESERVOIR IS FULL. I PROMISED MYSELF THAT I WOULD NEVER BUY ANOTHER SUZUKI BECAUSE I AM A FAITHFUL BUYER, I HAVE HAD NOTHING BUT SUZUKI'S SINCE I STARTED PURCHASING VEHICLES IN 1990. I WAS VERY DISAPPOINTED IN SUZUKI FOR NOT TRYING TO SOLVE THIS PROBLEM. I HOPE AND PRAY THAT THE VEHICLE DOES NOT LOCK WHILE I AM TRANSPORTING MY CHILDREN . I CONTACTED THE MARKETING PERSON AND SUZUKI AND THEY DID NOT OFFER ANY SOLUTIONS BESIDES PAYING $1000 TO GET IT FIXED. RECENTLY I TOOK MY VEHICLE TO GET AN OIL CHANGE AND THE MECHANIC THERE TOLD ME THAT IT IS A RACK PINION ISSUE AND THAT I WAS NOT THE FIRST PERSON WITH THAT PROBLEM ON THE SUZUKI XL7. THE MECHANIC INFORMED ME THAT THERE WAS A RECALL OF THIS ISSUED BECAUSE HE HAS CALLED THE DEALER FOR SOME OF HIS CLIENTS AND SUZUKI FIXED THERE PROBLEM EVENTHOUGH THEY REFUSED IN THE BEGINNING. *TR
Source: NHTSA WEB SITE -
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2007 SUZUKI FORENZA- THREE RIVERS, MI
I HAVE A 2007 SUZUKI FORENZA AND THE CHECK ENGINE LIGHT JUST CAME ON. I TOOK IT TO AUTO ZONE AND THEY PUT IT ON THE TESTER AND IT CAME UP WITH A TRANS RANGE SENSOR.THIS IS A DEALER PART AND THE CAR ONLY HAS ABOUT 75,000 MILES ON IT. FROM WHAT I CAN SEE ONLINE IS THAT ALOT OF PEOPLE HAVE HAD THIS ISSUE. I HAVE REPLACED 3 OF THE 4 DOOR HANDLES AS WELL. *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- SAN JUAN, PR
THREE WEEKS AGO I BOUGHT MY USED 2006 SUZUKI FORENZA WITH ONLY 35K MILES AND IN GENERAL, IT IS ALMOST IN BRAND NEW CONDITIONS. SOMETIMES (WHEN LEAST EXPECTED) IF YOU TRY TO SHIFT FROM PARK TO REVERSE OR DRIVE, THE TRANSMISSION SLAMS INSTEAD OF APPLYING SOFTLY AS USUAL AND THE CHECK ENGINE LIGHT GOES ON. IT STARTED DOING THE SYMPTOM ONCE A WEEK, BUT NOW IT IS MAKING IT ALMOST DAILY. THIS IS A SERIOUS SAFETY ISSUE, AND AS I HAVE SEEN IN VARIOUS FORUMS, THIS IS A VERY COMMON COMPLAINT, SUZUKI MUST ISSUE A RECALL!!!! *TR
Source: NHTSA WEB SITE -
2006 SUZUKI FORENZA- EXETER, CA
2006 SUZUKI FORENZA WAGON ISSUES SO FAR: 63K - CHECK ENGINE LIGHT CAME ON AND A LINE THROUGH THE D ON THE INSTRUMENT PANEL SHOWED UP, WHICH ACTS LIKE THE CAR IS IN NEUTRAL. WHEN TRYING TO ACCELERATE THE CAR HAS NO POWER. IF YOU PULL OVER, TURN THE CAR OFF AND RESTART IT THEN THE CAR IS BACK TO NORMAL. IT HAS DONE THIS 4 TIMES NOW IN THE PAST 2 WEEKS. 60K - A COUPLE OF MONTHS AGO THE WINDOW WASHER PUMP WENT OUT AND I HAD TO REPLACE IT. I DID IT MYSELF AND IT STILL COST ME $85. FRONT SEATBELT ACTS LIKE IT LATCHES BUT THEN COMES BACK OUT (THIS PROBLEM WAS RECALLED). 40K - THE AIR BAG LIGHT IS ALSO LIT UP ON THE CAR. *TR
Source: NHTSA WEB SITE -
2009 SUZUKI AN400- BALL GROUND, GA
TL* THE CONTACT OWNS A 2009 SUZUKI AN400. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V108000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE NECESSARY PARTS TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE POSSESSION OF THE DEALER FOR OVER A MONTH, AWAITING THE ARRIVAL OF THE NECESSARY PARTS TO MAKE REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 38. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SUZUKI RENO- MORELAND HILLS, OH
2005 SUZUKI RENO, AIR BAG LIGHT COMES ON SHORTLY AFTER NUMEROUS REPAIRS. PURCHASED CAR USED WITH 43,436 MILES FROM CLASSIC DEALER SHIP IN MENTOR , OHIO. THEY ALSO TOOK CAR TO SUZUKI TO DEALERSHIP FOR REPAIR BEFORE I TOOK DELIVERY, AND THEN AIRBAG LIGHT CAME ON SHORTLY AFTER. I UNDERSTAND THIS IS A COMMON PROBLEM AND FROM WHAT I UNDERSTAND THE BAGS WILL NOT DEPLOY IN A ACCIDENT? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE