SUZUKI Complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MAY 15 2010 LOSS OF IGNITION SHORT CIRCUIT WHILE RIDDING IN TRAFFIC TOTAL SHUT DOWN OF POWER NO POWER TOOK-PUSHED MOTORCYCLE TO DEALER TYPE 2007 VL 800K7 VIN # [XXX]SUZUKI TOTAL MILES 1400 OK RESEARCHED RECALL WEB> 2006 AND 2005 IGNITION AND WIRING HARNESS PROBLEMS SAME TYPE MODEL CYCLE NOTHING ON 2007 MAYBE MY BIKE MADE IN 2006 ? JUST NOT RIGHT MOTOR CYCLE SAID BLOWN 30 AMP FUSE UNDER SEAT OK WHEN STEERING HARD LEFT OR RIGHT BLOWN FUSE AGAIN OWNER SAID NOTHING ABOUT FACTOR RECALLS NOT MENTIONED BIKE MEC/TEC SAID NEED TO TAKE ALL WIRE APRT TO FIND PROBLEM STILL NO MENTION OF FACTORY RECALL MENTIONED. AWAITING FUTURE RECALL INFORMATION FROM YOU ALL THANK YOU WHAT TO DO ? *TR

MY PROBLEM CONSISTS OF A JERKISH FEELING FROM DE-ACCELERATE TO ACCELERATION. I WAS RIDING HOME FROM LATE DINNER WITH SOME FRIENDS AROUND MIDNIGHT, WAS COMING TO A CORNER WHERE I NOTICED WATER FROM NEAR SPRINKLERS, I THEN LET OFF MY GAS TO SLOW DOWN TO COME INTO THE TURN, AS I STARTED TO GIVE IT GAS AGAIN, IT SHARPLY SPED UP CAUSING ME TO LOW SIDE FROM THE CORNER. I WAS GOING NO MORE THEN 15-20MPH, AS I WAS COMING OUT FROM THE CORNER APPROX. 30MPH. I'VE HAD A FEW OTHER SUZUKI BIKES, OLDER YEARS, NEVER HAD THIS SORT OF PROBLEM. I'VE BEEN RIDING FOR OVER 5-9YEARS. *TR

ON 4 DIFFERENT OCCASIONS WHEN FIRST STARTING THE VEHICLE AND APPLYING THE BRAKES TO PUT INTO REVERSE THE VEHICLE MOVED A FEW FEET BACKWARDS. WHILE OWNER HAD HIS FOOT FIRMLY ON THE BRAKE PEDAL. ON MAY 15 2010 I DROVE TO A SHOPPING CENTER I WENT TO PULL INTO A PARKING SPACE. WHEN THE VEHICLE WENT FORWARD VERY FAST. THERE WAS A LOT OF DAMAGE TO MY VEHICLE ANOTHER VEHICLE THAT WAS PARKED. WHEN THIS HAPPEN THE FIRST 4 TIMES THE DEALER SAID THEY COULD NOT FIND ANY THING WRONG WITH THE VEHICLE. *TR

TOTAL LOSS OF ELECTRICAL POWER DUE TO A FAULTY CONNECTION BETWEEN THE IGNITION SWITCH TO THE MAIN IGNITION RELAY. THIS RESULTS IN LOSS OF LIGHTS, INSTRUMENTS, AND IGNITION POWER. THE ENGINE STALLS AND CAN EASILY CAUSE AN ACCIDENT AND INJURIES. *TR

I HAD THE SUZUKI SX4 SEDAN FOR 5 MONTHS AND THE WINDSHIELD WASHER APPEARED TO QUIT WORKING - WOULD NOT SPRAY - HOWEVER AFTER GETTING OUT OF THE VEHICLE, THERE WAS A POOL OF WINDSHIELD WASHER FLUID FLOWING DOWN THE DRIVEWAY. I TOOK IT TO DEALER AND THEY STATED THAT THERE IS A PLASTIC CONNECTOR THAT WAS BROKEN. THEY REPLACED IT WITH A BRASS FITTING AND ALL IS WELL. *TR

FOR SAFETY RECALL CAMPAIGN #2098 FROM SUZUKI MOTORCYCLE MODEL 2007 GSX-R1000. IDLE SPEED CONTROL VALVE REPLACEMENT KIT INCLUDES: ISC VALVE SET AND ELECTRONIC CONTROL MODULE. THE ECM HAS TWO WIRING HARNESSES THAT PLUG INTO IT, AND IF THE DEALER DOESN'T USE DIELECTRIC GREASE WHEN THEY REPLACE THE ECM, CORROSION CAN OCCUR, CAUSING PINS TO BREAK OFF, AND ENGINE UNEXPECTEDLY SHUT OFF IN OPERATION. *TR

WHEN DRIVING AT SLOW SPEEDS THE ENGINE STALLS. MOST RECENTLY THIS HAPPENED DURING STOP AND GO DRIVING AT ABOUT 7 MPH. WHEN ACCELERATING OUT OF A STOP THE CAR JERKS AND LUNGES FORWARD. WHEN DRIVING AT HIGHWAY SPEEDS THE CAR RUNS ROUGH. WHEN ACCELERATING TO HIGHER SPEEDS THE CAR HESITATES AND JERKS. CUSTOMER HAS TAKEN CAR INTO 4 DIFFERENT MECHANICS FOR THESE PROBLEMS - MOST RECENTLY TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE STALLING. VARIOUS ATTEMPTS HAVE BEEN MADE TO FIX THE ROUGH RUNNING (SPARK PLUGS, ALIGNMENT CORRECTION), BUT THE PROBLEM PERSISTS. *TR

ENGINE STARTED TICKING WHILE DRIVING. AFTER APPROXIMATELY 20 MILES, THE ENGINE QUIT COMPLETELY AND NEVER RESTARTED. AFTER DEALER INSPECTED THE CAR, IT WAS FOUND TO HAVE A FAILED ROD BEARING. AFTER FURTHER INVESTIGATION, THE FAILURE WAS BASED ON A LACK OF LUBRICATION, AND THEREFORE THE WARRANTY CLAIM WAS DENIED. AFTER AN ARBITRATOR REVIEWED THE CASE, IT WAS FOUND TO BE COVERED UNDER THE POWERTRAIN WARRANTY, SITTING THAT THE ENGINE WAS USING AN UNREASONABLE AMOUNT OF ENGINE OIL BETWEEN CHANGES, AND WAS THEREFORE STARVING THE BEARINGS OF OIL DURING OPERATION. THE ENGINE SHOULD NOT BE USING ANY OIL, AND AN INVESTIGATION SHOULD BE DONE ON THESE ENGINES TO SEE IF THERE ARE OTHER PEOPLE OUT THERE HAVING ENGINE BEARING ISSUES OR FAILURES EVEN IF THEY HAVE THE OIL CHANGED PER THE OWNER'S MANUAL. *TR

NOISE FROM THE DRIVER SIDE WHEEL WHEN APPLYING BRAKES. BRAKE INSPECTION REVILED LOOSE WHEEL BEARING. BEARING WAS REPLACED BY DEALER, COVERED BY WARRANTY. VEHICLE HAS ONLY 30000. THIS IS SECOND WHEEL BEARING FAILURE ON THE SAME VEHICLE. SEE ODI NUMBER 10315503 FOR REAR WHEEL BEARING FAILURE. *TR

1 PLACING THE VEHICLE IN ANY GEAR CAUSES THIS PARTICULAR PROBLEM. MY VEHICLE BEGAN TO SHOW SYMPTOMS AT ABOUT 30,000 MILES. 2 WHEN THE VEHICLE IS PLACED IN ANY GEAR, A DIAGNOSTIC CODE IS SET THAT ONLY ALLOWS THE VEHICLE TO OPERATE IN DRIVE OR REVERSE. LOWER GEARS ARE NOT ALLOWED TO OPERATE WHEN IN THIS MODE OF OPERATION. INITIALLY THE FAILURE WAS WHEN THE VEHICLE WAS COLD (BELOW 60 DEGREES F) LATER THE PROBLEM OCCURRED FREQUENTLY WHEN THE VEHICLE WAS STARTED. THE RESULT IS VERY SLUGGISH ACCELERATION OF THE VEHICLE WHICH COULD RESULT IN A CRASH AFTER PULLING INTO TRAFFIC. 3 REPLACEMENT OF THE "PRNDL" OR PARK-NEUTRAL SWITCH OR TRANSMISSION RANGE SWITCH ( ALL NAMES FOR THE SAME PART) CORRECTED THE PROBLEM. NOTE: THE TRANSMISSION REPAIR SHOP NOTED THAT THIS WAS A COMMON FAILURE ITEM ON MANY VEHICLES AND THE DEALER WHERE THE REPLACEMENT PART WAS PURCHASED HAD 3 IN THEIR SHOP (FOR THE SAME PROBLEM) AT THE TIME THE PART WAS PURCHASED. THE DEALER ALSO TOLD THE TRANSMISSION TECH THAT THEY REPLACED ABOUT 3 OF THESE SWITCHES PER WEEK ON AVERAGE. *TR