SUZUKI Complaints

A FAST ON/OFF OF THE THROTTLE CAN CAUSE AN UNEXPECTED DECELERATION FOLLOWED BY A RAPID ACCELERATION MAKING THE BIKE FEEL UNSTABLE. DOESN'T OCCUR VERY OFTEN. THE MAJORITY OF THE TIME IT SEEMS TO HAPPEN BETWEEN ABOUT 4-6K RPM WHEN THE BIKE IS 150+ IN TEMP. THE COMPLETE NOTE/TONE OF THE BIKE WILL CHANGE AND IT CAN MAKING PASSING/DRIVING UNCOMFORTABLE. *TR

SPONGY BRAKE PEDAL AND GRINDING FROM FRONT RIGHT OF VEHICLE. DEALERSHIP STATES THAT THIS IS NORMAL. YET WHEN I DRIVE MY 07 KIA I ALMOST SEND MYSELF THROUGH THE WINDSHIELD EVERYTIME I PRESS ON THE BRAKES (SAME THING APPLIES WHEN I DRIVE MY 1988 C2500) BECAUSE I'M SO USE TO HAVING TO HIT THE BRAKES HARD AND MULTIPLE TIMES. I'M SURE THIS ISN'T NORMAL. THE DEALERSHIP DOESN'T THINK THAT SAFETY IS A CONCERN. *TR

2004 SUZUKI VERONA WARRANTY ISSUES. CONSUMER HAD A PROBLEM WITH THE DEALERSHIP AND CHARGES FOR THE REPAIRS TO HIS VEHICLE. *NJ THE CONSUMER STATED THE CHECK LIGHT HAD ILLUMINATED. A DIAGNOSIS DETERMINED THERE WAS A PROBLEM WITH THE FUEL SENSOR AND EGR VALVE. THE VEHICLE CONTINUED TO STALL OUT IN TRAFFIC SPORADICALLY AND THE TACHOMETER JUMPED UP AND DOWN. THE DEALERSHIP COULD NOT FIND ANY CODES SHOWING PROBLEMS AND THE CHECK ENGINE LIGHT DID NOT COME ON AGAIN. THE CONSUMER WAS ALSO ADVISED TRANSMISSION FLUID WAS LEAKING AND THE RADIATOR AND LINES NEEDED TO BE REPLACED. *JB

I OWN A MOTORCYCLE WITH A WELL-DOCUMENTED PROBLEM OF SHUDDERING BADLY BETWEEN 3,000 AND 3,800 RPM. LAST MONTH I WAS HORRIFIED TO DISCOVER THAT 4 OF THE 5 WELDS HOLDING MY SWING-ARM AXLE-MOUNTING BRACKET WERE COMPLETELY CRACKED. THE CRACK IS ON THE CHAIN-DRIVE SIDE, NEXT TO THE SPROCKET. HAD I NOT DISCOVERED THIS IT WOULD HAVE BROKE, CAUSING COMPLETE LOSS OF CONTROL AND SERIOUS INJURY OR DEATH. THE SWING-ARM IS ALUMINUM, AND I BELIEVE THIS FAILED AS A RESULT OF THE LONG-TERM SHUDDERING PROBLEM. THE BIKE WAS RIDDEN ONLY ON THE STREET, STORED INDOORS, LOOKS LIKE NEW. THIS PROBLEM IS WELL DOCUMENTED IN MAGAZINE ARTICLES AND BLOGS. SUZUKI REPLACED THE BROKEN SWING-ARM BUT REFUSED TO FIX THE SHUDDERING PROBLEM. AFTER DISCOVERING THE CRACK WELDS THE DEALER RECOMMENDED REPLACING THE DRIVE CHAIN. NEW TIRES AND A NEW DRIVE CHAIN WERE INSTALLED, NEITHER ELIMINATED OR HELPED REDUCE THE SHUDDERING PROBLEM. THIS BIKE WAS REDESIGNED IN 2003 TO ELIMINATE THIS PROBLEM, SO SUZUKI HAS A FIX. I AM CONVINCED THIS MOTORCYCLE IS UNSAFE AND WILL SERIOUSLY INJURE OR KILL ME OR THE NEXT OWNER. I HAVE MANY PICTURES OF THE CRACKED SWING-ARM AND COPIES OF THE MAGAZINE ARTICLE AND BLOGS. SUZUKI CLAIMS THE SHUTTERING CAN NOT CAUSE THIS PROBLEM, HOWEVER, THEY HAVE FAILED TO PRODUCE ANY EXPLANATION FOR THIS FAILURE. I HAVE OWNED OVER 100 MOTORCYCLES IN MY LIFE, AND THIS IS THE ONLY MOTORCYCLE THAT EXPERIENCED CRACKED SWING-ARM WELDS. *TR

TL*THE CONTACT OWNS A 2008 SUZUKI GSX 650FS (NA). WHILE DRIVING LESS THAN 50 MPH AND ATTEMPTING TO SWITCH FROM FIFTH TO SIXTH GEAR, THE VEHICLE DID NOT ENGAGE. THE CONTACT HEARD A LOUD CLUNKING SOUND. THE REAR TIRE LOCKED AND EJECTED THE OCCUPANT FROM THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO HIS ELBOW, WHICH REQUIRED STITCHES, IN ADDITION TO BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT IS STILL AWAITING A DIAGNOSTIC. THE FAILURE AND CURRENT MILEAGES WERE 2,188.

TL*THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO SURGE FORWARD AND PULSATE WHEN THE ACCELERATOR AND BRAKE PEDALS WERE DEPRESSED. ALSO, THE RPM'S INCREASED EXCESSIVELY. THE CONTACT OBSERVED THAT WHENEVER THE AIR CONDITIONING UNIT AND CRUISE CONTROL WERE ACTIVATED, THE FAILURES WORSENED. THE ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS. THEY STATED THAT THE FAILURE WAS RELATED TO THE THROTTLE BODY AND MADE THE REPAIR. THE FAILURE MILEAGE WAS 37,989 AND CURRENT MILEAGE WAS 49,000.

WHEN RIDING AT A STABLE SPEED, MOTORCYCLE WILL LOSE POWER AND SPEED WITH NO CHANGE IN THROTTLE POSITION. THIS OCCURS IN 3RD THROUGH 6TH GEAR, 6500-7500 RPMS, IN SPEEDS RANGING FROM 30-75 MPH. THIS PROBLEM RESULTS IN A DECREASE IN SPEED FROM 3-6 MPH BEFORE BIKE RECOVERS. UPON RECOVERY, BIKE WILL JERK FORWARD, CAUSING A VERY UNSAFE INCREASE IN SPEED. WHEN THIS HAPPENS WHILE TURNING OR TRYING TO TAKE EVASIVE MEASURES, IT AMOUNTS TO A VERY SERIOUS SAFETY ISSUE. THIS OCCURS ON THE 2008 SUZUKI GSXR-600. *TR

EXCESSIVE REAR TIRE WEAR AT 15,000 MILES, HAS 19,000 MILES ON IT NOW AND THE REAR RIGHT TIRE IS BALD. CALLED SOUTHWEST SUZUKI AND SPOKE TO MR. DOYLE. CLAIMS ITS MY FAULT FOR NOT ROTATING TIRES. FRONT TIRES ARE OK. THIS IS A BOGUS COPOUT. THERE IS A PROBLEM WITH THE CAR OR ALIGNMENT CAUSING THE TIRE WEAR BECAUSE THIS CAR IS NOT ABLE TO ROAST THE TIRES WITH THE ESP SYSTEM. SUZUKI NEEDS TO FIX THIS, I CAN NOT JUSTIFY BUYING TIRES EVERY 15,000 MILES . *TR

IF YOU BRING RPMS TO 3000 RPM THE BIKE JUMPS VIOLENTLY FEELS LIKE IT IS GOING EXPLODE IT DOES ANY TIME YOU ARE GOING TO GET IN TO THE FLOW OF TRAFFIC IN HURRY I AM BRINGING IT TO THE SHOP TO SEE WHAT HAPPENS. *TR

IN APRIL 2008 I VISITED A SUZUKI DEALER IN KAISERSLAUTERN, GERMANY TO ASK ABOUT SERVICING MY 2006 SUZUKI RENO PRIOR TO BUYING IT. THE SELLER WAS WITH ME WHEN I ASKED. THE SERVICE MANAGER ASSURED ME THAT THEY CAN WORK ON MY CAR. AROUND END OF APRIL I DISCOVERED THE CAR WAS HARD TO SHIFT FROM 4TH TO 5TH GEAR (STANDARD SHIFT) AND IT MAKES A RUMBLING NOISE FROM THE FRONT RIGHT. I SENT 2 EMAILS TO SUZUKI HEADQUARTERS IN CALIFORNIA, AND THEY STILL HAVE NOT RESPONDED. *TR