SUZUKI Complaints

THE SRS AIRBAG SYSTEM INOPERATIVE LIGHT STAYS ON. THIS VEHICLE HAS BEEN TO SHOP AT LEAST 5 TIMES DURING WARRANTY PERIOD AND HAS FAILED TO BE FIXED. *TR

TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FENDER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES EXCEEDED 200,000. UPDATED 01/14/09. *JB

THE AIR CONDITIONER WENT OUT ON OUR 2004 SUZUKI XL-7. THIS OCCURRED A COUPLE MONTHS AGO AT AROUND 60,000 MI. THE COMPRESSOR WAS BAD, $1500! NOW IT IS GOING AGAIN! I TALKED WITH A GUY AT THE REPAIR SHOP, ANOTHER XL-7 CUSTOMER, WHO SAID HE GETS ABOUT 10,000 MILES PER COMPRESSOR ON HIS, HE WAS IN FOR #4. I THINK THERE IS A PROBLEM AT THE LEAST, AND A SCAM AT WORST CASE. *TR

I RECENTLY PURCHASED A NEW 2008 SUZUKI SV650 STANDARD MOTORCYCLE. THE INCIDENT HAPPENED RIGHT BEFORE I ENTERED THE FREEWAY. THE SCREW SECURING THE LEFT FOOT GEAR SHIFTER BECAME LOOSE AND FELL OFF. THIS IS A SERIOUS HAZARD SINCE MOTORCYCLE HAD ONLY 600 MILES WHEN IT HAPPENED. I COULD HAVE STALLED OR LOST CONTROL IF I ENTERED THE FREEWAY. *TR

TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED MODERATE DAMAGES AND NONE OF THE AIR BAGS DEPLOYED. SHE CALLED THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE, BUT WAS REFERRED TO HER INSURANCE AGENCY. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE 43,000.

ON 15 SEP 2008, MY WIFE WAS DRIVING HER 2007 SUZUKI GRAND VITARA, I WAS IN THE PASSENGER SEAT, AND OUR 2 SMALL CHILDREN WERE IN THE REAR. A DRIVER IN A FORD PICKUP RAN A RED LIGHT AND T-BONED US ON THE DRIVERS SIDE, NEAR THE REAR DOOR & REAR WHEEL WELL, NEAR WHERE THE AIR BAG SENSOR IS, AT APPR 30-35 MPH. NONE OF THE SIDE AIR BAGS DEPLOYED. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI AERIO. THE CONTACT STATED THAT SHE HAS BEEN EXPERIENCING BRAKE FAILURE EVER SINCE THE VEHICLE WAS PURCHASED. THE BRAKES HAVE BEEN REPAIRED FIVE TIMES, BUT ALWAYS HAVE TO BE REPAIRED AGAIN A COUPLE OF MONTHS LATER. THE CALIPERS AND BRAKE LINE WERE LISTED AS THE POSSIBLE CAUSES OF THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

TL*THE CONTACT OWNS A 2003 SUZUKI VL800. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A NOISE AND PARKED THE MOTORCYCLE. HE NOTICED THE SPOKES IN THE REAR WHEELS WERE BROKEN. DAYS LATER, THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE SPOKES WERE BROKEN DUE TO POOR MAINTENANCE. THE VEHICLE WAS REPAIRED, BUT WAS DRIVEN OCCASIONALLY THROUGHOUT THE COURSE OF THREE YEARS, ONLY ADDING 1,859 MILES. IN OCTOBER OF 2008, WHILE DRIVING APPROXIMATELY 70 MPH, IT FELT LIKE THE VEHICLE HAD A FLAT TIRE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT SEVERAL OF THE REAR WHEEL SPOKES WERE BROKEN. THE VEHICLE WAS TRANSPORTED BY A U-HAUL TO HIS RESIDENCE. THE DEALER STATED THAT THEY HAD NO RECORD OF HIS MOTORCYCLE BEING REPAIRED IN 2005 AND WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 5,304 AND FAILURE MILEAGE WAS 3,445. UPDATED 11/17/08 *CN A SPOKE WAS MISSING IN THE REAR WHEEL. UPDATED 11/24/08. *JB

BROKEN WELDS HOLDING THE TIPS OF BOTH SIDES OF THE SWING ARM OF MY 2002 SUZUKI DL1000 MOTORCYCLE. HAD I NOT SEEN THEM IN TIME, THE ENTIRE REAR WHEEL WOULD HAVE FALLEN OFF DURING RIDING. DEALER AND SUZUKI OF AMERICA SAID IT WAS OUT OF WARRANTY AND TOOK NO ACTION. (IF A WHEEL FALLS OFF BECAUSE OF BAD WELDING... ISN'T THAT A VERY SERIOUS EVENT WORTH LOOKING INTO?) THERE WAS NO PRIOR DAMAGE. *TR

ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZING THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. *TR