SUZUKI Complaints

2007 SUZUKI GSX-R1000, CRACKED (COMPLETELY THROUGH) SUB-FRAME AT THE POINT WHICH SUPPORTS THE PASSENGER. 1ST TIME I NOTICED WHEN MY WIFE COMPLAINED SHE FELT LIKE THE SEAT WAS LOOSE. THE DEALER IN MANNHEIM GERMANY REPLACED THE PART UNDER WARRANTY IN MARCH 2008. 3 WEEKS AFTERWARD, THE REPLACEMENT PART CRACKED IN THE EXACT SAME LOCATION, IDENTICAL IN SIZE AND SHAPE TO THE CRACK IN THE ORIGINAL SUB-FRAME. DEALER IN GERMANY WOULD NOT MAKE A SECOND CLAIM AND EXPLAINED THAT THE EXHAUST SYSTEM CAUSED THE CRACK BY PRODUCING A FREQUENCY THAT CRACKS THE ALUMINUM. I CALLED SUZUKI MANUFACTURER IN THE US AND THEY WOULD NOT SUPPORT REPLACING THE PART UNLESS I COULD SEND THE BIKE BACK TO THE US FOR SERVICING WITHIN THE WARRANTY PERIOD, WHICH HAD JUST ENDED. CONSEQUENCES: MOTORCYCLE IS UNSAFE TO OPERATE WHILE THE SUB-FRAME IS CRACKED. I CAN NOT HOLD ANY PASSENGER ON THE PASSENGER SEAT DUE TO UNSAFE FRAME CRACK. I MAINTAIN THE ORIGINAL AND REPLACEMENT PARTS. PICTURES AVAILABLE UPON REQUEST. *TR

BIKE UNEXPECTEDLY ACCELERATES. NO CONTROL. HAPPEN AT LOW SPEED AFTER RIDING ROUGH AND BUCKING AND COMING OUT OF A TURN. IT ACCELERATED SO FAST IT THREW ME OFF, TOOK OFF AND LAID ON ITS SIDE RED LINING. NO CONTROL AND REALLY SCARY. THROTTLE DID NOT RESPONDED. THIS HAPPENED AT A LOW RPM. DON'T KNOW IF I TRUST THE BIKE TO EVEN GET BACK ON (WONT START NOW). *TR

I HAVE BEEN SMELLING COOLANT FOR THE PAST FEW WEEKS ON MY MOTORCYCLE. I REALLY NEVER THOUGHT MUCH ABOUT IT JUST THOUGHT IT WAS SOMETHING ELSE OR ANOTHER VEHICLE SINCE MY BIKE IS ONLY ONE YEAR OLD. I CHECKED THE OVERFLOW TANK TODAY AND IT IS EMPTY. I GOT ONLINE AND LOOKED UP MY SPECIFIC BIKE AND FOUND MANY OWNERS HAVING THE SAME PROBLEM AND HAVING TO PAY TO GET THIS FIXED THEMSELVES OR FIXING IT THEMSELVES. I THINK THIS IS TOO PREMATURE FOR A PROBLEM OF THIS TYPE AND SHOULD BE RECALLED. OTHER OWNERS HAVE GAS LEAKS LISTED AS WELL. I HAVE NOT HAD GAS LEAKS WITH MY BIKE BUT, NOW I AM AFRAID TO RIDE IT LIKE I USED TO. PLEASE LOOK INTO THIS AND TRY TO GET US SOME HELP FROM THE MANUFACTURER. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI C50 BOULEVARD. WHEN LEANING INTO A TURN, THE VEHICLE WOULD VIBRATE. THE CONTACT IMMEDIATELY TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY STATED THAT THEY WOULD SEND A SUZUKI REPRESENTATIVE TO INSPECT THE VEHICLE. THE REPRESENTATIVE STATED THAT THE REAR WHEEL HUB WAS CRACKED, BUT NOT ENOUGH TO BE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 500.

I HAVE CUT AND PASTED THE COMPLAINT OF A FELLOW FORUM MEMBER SINCE OUR PROBLEMS ARE THE SAME. PLEASE HELP US RESOLVE THIS ISSUE. THE PROBLEM HAS BEEN LABELED THE HERKY JERKIES. WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD OVERLOADING THE FRONT WHEEL. WHEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN). THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE. SUZUKI HAS RECEIVED MANY COMPLAINTS AND IS NOT DOING ANYTHING ABOUT IT. I HAVE CALLED IN NUMEROUS TIMES STARTING SOME TIME AROUND MARCH. I HAVE BEEN WORKING WITH PEOPLE ON GIXXER.COM IT'S A FORUM FOR GSX R OWNERS AND THERE ARE MANY THREADS CONCERNING THIS ISSUE. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US. *TR

IN 2007 WE PURCHASED A NEW 2007 XL7 SUZUKI. IT NOW HAS 14,000 MILES AND IS FALLING APART. FIRST THE LUGGAGE RACK CAME LOOSE- NEVER HAD USED IT- I FIXED THIS MY SELF. NEXT THE VANITY MIRROR ON THE SUN VISOR BROKE OFF. NOW THE DRIVERS SIDE DOOR HANDLE HAS FALLING OFF. ALL OF THIS AND EVERY COUPLE OF WEEKS THE CHECK ENGINE LIGHT COMES ON FOR A FEW DAYS THEN GOES OFF- THE GAS CAP IS NOT LOOSE ! FOR THE COST THIS CAR RETAILS FOR YOU THINK IT WOULD LAST MORE THAN 1 OR 2 YEARS. *TR

BIKE JERKS SUDDENLY BOTH ACCELERATING AND DECCELRATING WITHOUT WARINING AND SEEMINLY NO CHANGE IN THROTTLE POSITION. VERY DANGEROUS IN CORNERS AS THE FRONT WHEEL IS UNLOADED SUDDENLY AND LOSES TRACTION. *TR

2007 SUZUKI GSX-R 600. HERKY JERKY POWER DELIVERY, INCORRECT OR DEFECTIVE TPS. VERY BAD, THOUGH INTERMITTENT THROTTLE RESPONSE AND HEAVY ENGINE BRAKING ARE UNSAFE. FREEWAY ACCIDENT MAY HAVE BEEN CAUSED OR AGGRAVATED BY THIS ISSUE, AS NO OTHER CAUSE IS APPARENT. *TR

ABRUPT ON/OFF THROTTLE CAN CAUSE SUDDEN AND UNEXPECTED RAPID DECELERATION AND ACCELERATION, DESTABILIZE THE VEHICLE POTENTIALLY LEADING TO LOSS OF CONTROL AND A CRASH. THE PROBLEM SEEMS TO OCCUR AT LOWER ENGINE RPM'S (4,000-6,000 RPM) AND SEEMS MOST PREVALENT AT HIGH ENGINE TEMPERATURES (205+ DEGREES) AND ESPECIALLY WHEN THE VEHICLE IS TURNED ON AND STARTED WHILE AT HIGHER TEMPERATURES. ALTHOUGH IS CAN BE FELT IN ANY GEAR, 2ND AND 3RD GEAR SEEMS TO BE THE MOST PRONOUNCED. THIS CONDITION IS VERY UNSETTLING FOR THE RIDER AND THE BIKE WHILE TRAVELING AROUND A CURVE. *TR

PROBLEM HAS BEEN LABELED THE HERKY JERKIES. WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD AND OVERLOADING THE FRONT WHEEL. WHEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN). THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE SUZUKI HAS RECEIVED MANY COMPLAINTS AND IS NOT DOING ANYTHING ABOUT IT. I HAVE CALLED IN NUMEROUS TIMES STARTING SOME TIME AROUND MARCH. I HAVE BEEN WORKING WITH PEOPLE ON GIXXER.COM IT'S A FORUM FOR GSX R OWNERS AND THERE ARE MANY THREADS CONCERNING THIS ISSUE. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US. *TR