SUZUKI Complaints

THE PROBLEM HAS BEEN LABELED THE HERKY JERKIES. WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD OVERLOADING THE FRONT WHEEL. WHEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN). THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE. SUZUKI HAS RECEIVED MANY COMPLAINTS AND IS NOT DOING ANYTHING ABOUT IT. I HAVE CALLED IN NUMEROUS TIMES STARTING SOME TIME AROUND MARCH. I HAVE BEEN WORKING WITH PEOPLE ON GIXXER.COM IT'S A FORUM FOR GSX R OWNERS AND THERE ARE MANY THREADS CONCERNING THIS ISSUE. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US. THIS IS A VERY BIG PROBLEM AND CAN LEAD TO MANY MOTORCYCLE CRASHES...SEEING HOW IT HAPPENS SO FAST...IF THIS HAPPENS IN A TURN WHEN THE BIKE IS AT A LEAN THE RIDER WILL GO DOWN AND NO ONE WANT TO SEE A FELLOW RIDER GET HURT BECAUSE OF BIKE ERROR THAT COULD HAVE BEEN PREVENTED. *TR

THE CIGARETTE LIGHTER POP'S OUT WHEN IT DONE TO WERE I CAN'T FIND IT, IT HAS BURNT SEVERAL ITEMS IN MY TRAY,AND FLOOR. ALSO THE GAS PEDAL STICK'S WHEN YOU PUSH DOWN ON IT TO GIVE A VERBAL ACCELERATION TO GET AROUND SOMEONE ETC. THE AIR IN THE TIRE'S ARE ALWAYS GOING DOWN. THE OIL SAYS IT LOW EVERYTIME I LOOK AT IT ONCE EVERY TWO WEEKS. THE BELT ON THE AC KEEP LOSING AND NOW IT NEEDS REPLACED BECAUSE IT NOW HAS FREEZED UP ON ME. THE RADIO AT 12:00 AM AND PM READS 00. THEN THE MINUTES ONLY DISPLACED. THERE'S A RATTLE UNDER THE CAR, DON'T KNOW WHAT THAT IS? WHEN I PUT THE 4X4 ON IT HAS A HARD TIME GOING BACK INTO THE REGULAR GEAR. SO REALLY JUST NEEDED TO SEE IF THERE WERE RECALLS ON THESES PROBLEM'S? *TR

I WAS COMING TO A STOP AT A T INTERSECTION WHEN MY MOTORCYCLE FELL. I GOT BACK UP TO TRY AND MOVE IT BUT THE MOTORCYCLE WOULD NOT MOVE. I FELL ON MY LEFT SIDE BUT FOUND OUT THAT THE RIGHT SIDE OF MY ROTOR INNER MOUNTING PLATE WAS BENT. THE APPROX SPEED I WAS GOING WAS 15 MPH. I SENT MY MOTORCYCLE INTO THE SHOP THE NEXT DAY AND CONTACTED SUZUKI. THEY SENT ME A PACKET AND AFTER I FILLED IT OUT SENT IT BACK IN. SINCE THEN I GOT A VOICEMAIL FROM THEIR REP SAYING "I PUSHED ON THE BRAKES TOO HARD". I HAVE BEEN TRYING TO CALL BACK FOR A COUPLE OF WEEKS NOW LEAVING VOICE MESSAGES AND HAVEN'T GOTTEN A CALL BACK FROM YET. *TR

REAR BRAKE ROTOR ON 2006 SUZUKI VZR18000 (M109R) IS LOOSE AND SQUEALS. ACCORDING TO CHAT ROOMS AND WEB SITES THERE SHOULD BE NO PLAY IN THE ROTOR AT ALL. NONE. THIS IS A SAFETY HAZARD. THIS WAS NOTICED AT APPROX. 5000 MILES. IT WILL HAVE TO BE REPLACED WITH A ROTOR THAT HAS AN UPDATED DESIGN. *TR

I PURCHASED IT NEW AND IT NOW HAS OVER 6000 MILES. THE TRANSITION FROM OFF THROTTLE TO SLIGHTLY ON THROTTLE OR THE OTHER WAY AROUND IS EXTREMELY JERKY. IT IS VERY ANNOYING. I HAVE HAD THIS PROBLEM FOR MOST OF THE TIME THAT I HAVE OWNED THE BIKE. I AM A VERY EXPERIENCED RIDER, STREET AND TRACK, (10 YEARS AND 160,000 MILES) AND HAVE OWNED SEVERAL OTHER BIKES, BUT ON THIS BIKE, THERE IS NOTHING I CAN DO WITH MY THROTTLE HAND TO TRANSITION SMOOTHLY FROM OFF THROTTLE TO SLIGHTLY ON THROTTLE. WHEN GOING STRAIGHT, I CAN BE DECELERATING OR ACCELERATING, BUT I CAN NOT HOLD A CONSTANT SPEED - I HAVE TO ALTERNATE BETWEEN ON AND OFF THROTTLE AND EACH TRANSITION INVOLVES A BIG JERK. SMOOTH THROTTLE OPERATION IS ONE OF THE MOST IMPORTANT ASPECTS OF PROPER STABILITY OF A MOTORCYCLE DURING CORNERING. THE TRANSITION FROM OFF THROTTLE TO SLIGHTLY ON THROTTLE WHILE LEANED OVER IS SO JERKY THAT IT CREATES A MAJOR MID-CORNER DISTRACTION AND IS VERY UNSETTLING. THE PROBLEM OCCURS IN ALL GEARS AND ALL RPMS AND IN VARIOUS WEATHER CONDITIONS. ABOUT 80% OF THE TIME THAT I AM RIDING THIS BIKE I HAVE TO DEAL WITH THIS ANNOYANCE. THE OTHER 20% IT WORKS WONDERFULLY. USUALLY WHEN I FIRST START THE BIKE AND DRIVE OFF IT WORKS FINE, BUT WITHIN A FEW MINUTES THE JERKY THROTTLE PROBLEMS BEGIN. SO FAR I HAVE NOT BEEN ABLE TO SOLVE THIS PROBLEM.

THE PROBLEM HAS BEEN LABLED THE HERKY JERKIES. WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD OVERLOADING THE FRONT WHEEL. THEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN) OFTEN RESULTING IN PHYSICAL INJURY AND DAMAGE TO THE MOTORCYCLE. THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE. AFTER NUMEROUS ATTEMPTS TO CONTACT SUZUKI ABOUT THE PROBLEMS THE REFUSE TO CORRECT THIS ISSUE. I HAVE BEEN WORKING WITH NUMEROUS SOURCES ACROSS THE UNITED STATES TO RESOLVE TEMPORARY FIXES AND CURES TO ELIMINATE FUTURE INJURY. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US.

I BOUGHT A 2007 SUZUKI FORENZA ON MARCH 1, 2008. ON JUNE 9TH I EXPERIENCED PINGING NOISES FROM THE ENGINE AREA. DEALER TOLD ME IT WAS MOTOR MOUNTS. ON JUNE 17TH IT HAPPENED AGAIN AND I WAS TOLD IT WAS NOW THE STRUT. TO THE DAY 6-25-2008 THEY STILL HAVE NO IDEA WHAT IT IS AND I WAS ULTIMATELY FORCED TO PURCHASE A DIFFERENT VEHICLE. THEY ARE ALSO MAKING ME PAY AN UPSIDE DOWN BALANCE OWED ON CAR THAT I HAD FOR 3 MONTHS. *TR

MY 2006 SUZUKI FORENZA'S PASSENGER DOOR HANDLE BROKE OFF WITH LITTLE RESISTANCE OR FORCE. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE WITH SUZUKI AND IT IS A SAFETY HAZARD, AS THE PASSENGER DOOR IS INOPERATIVE WITHOUT THE HANDLE. THERE IS NOTHING REINFORCING THE PLASTIC HANDLE AND IN THE EVENT THAT A PASSENGER ( OR DRIVER, I SURMISE---SAME HANDLE) NEEDS TO GET OUT OF THE CAR QUICKLY, THIS WOULD IMPEDE HIS ABILITY. KING SUZUKI IN FORT LAUDERDALE, FL. WILL ORDER THE PART FOR ME AND HAVE IT INSTALLED, BUT I DO THINK THERE SHOULD BE A RECALL TO HAVE EVERY VEHICLE CORRECTED. *TR

HARSH VIBRATION OF MOTORCYCLE DRIVE LINE AND NOISE IN CLUTCH AREA THROUGH ALL GEARS AT APPROXIMATELY 2800 RPM TO 4200 RPM AND ESPECIALLY DURING INCLINE CLIMBING ON INTERSTATE HIGHWAYS WHEN ENGINE RPM IS INCREASED TO PICKUP ADDED LOAD FROM INCLINE. THERE IS ALSO A NOISE DURING IDLE WITH CLUTCH RELEASED AND IN NEUTRAL COMING FROM CLUTCH HOUSING AREA. *TR

I PURCHASE A SUZUKI VZR 1800 AUG 21 2007,AND THE TRANSMISSION HAVE FAIL. I HAVE HAD A GRIND AN A CLUNK. FROM DAY ONE. I TOOK BIKE BACK AN COMPLAIN CLUTCH WAS ADJUSTED. BIKE STILL HAVE THE SAME PROBLEM. I COMPLAIN ABOUT THE HARDSHIFTING. AN WAS TOLD THAT WAS THE WAY THAT BIKE SHIFT. NOW 8,000 MILE TRANSMISSION HAS GONE OUT. *TR