SUZUKI Complaints

TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. WHENEVER THE CONTACT DEPRESSED THE BRAKE PEDAL, SHE HEARD A SEVERE GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT BRAKES ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED AND HER HUSBAND REPLACED THE BRAKE PADS ON THE FRONT OF THE VEHICLE ONLY. ONCE AGAIN IN MARCH OF 2008, THE CONTACT'S HUSBAND HAD TO REPAIR THE BRAKE PADS AND TURNED THE ROTORS ON THE FRONT OF THE VEHICLE. THE FAILURE HAS RECURRED AGAIN; THEREFORE, THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT SHE WOULD NEED THE ROTOR TURNED AGAIN AND ALSO NEW BRAKE PADS. NO REPAIRS HAVE BEEN MADE. NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 16,480 AND CURRENT MILEAGE WAS 32,000.

TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. THE CONTACT STATED THAT HE HAS EXTREME DIFFICULTY TURNING THE STEERING COLUMN BECAUSE IT REMAINS IN A FIXATED POSITION. HE INSPECTED THE STEERING FLUID AND CONCLUDED THAT THE LEVELS WERE NORMAL. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 98V324002 (STEERING:WHEEL AND HANDLE BAR), THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 138,000.

CONCERNING MY 2002 SUZUKI TL1000R (CA MODEL) ON CERTAIN CALIFORNIA-SPECIFICATION MODEL MOTORCYCLES, REPEATED STRESS FROM VIBRATION CAN CAUSE A CRACK TO FORM IN THE AREA WHERE THE LIQUID/VAPOR SEPARATOR BRACKET IS WELDED INSIDE THE FUEL TANK. THIS CAN ALLOW FUEL LEAKAGE TO OCCUR. CONSEQUENCE SUMMARY: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. A RECALL WAS ISSUED FOR THE "S" MODEL, BUT NOT THE "R" MODEL WITH THE SAME CONDITION... *TR

TL*THE CONTACT OWNS A 2007 SUZUKI GSX-R1000 K7. WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT LOST CONTROL AND THE MOTORCYCLE FLIPPED OVER. THE CONTACT WAS THROWN FROM THE VEHICLE. HE WAS IN INTENSIVE CARE FOR OVER TEN DAYS AND IS NOW IN A REHABILITATION PROGRAM AT THE HOSPITAL. THE CONTACT SUFFERED TRAUMATIC HEAD INJURY, A FRACTURED COLLARBONE, AND POSSIBLY A BROKEN BONE, IN ADDITION TO SIGNIFICANT CUTS AND BRUISES. THE MOTORCYCLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS UNKNOWN. A WEEK AFTER THE INCIDENT, THE CONTACT RECEIVED A RECALL NOTICE PERTAINING TO THE SAME FAILURE. THE CONSUMERS FATHER RESEARCHED THE DEFECTS AND FOUND OTHER FAILURES SIMILAR TO WHAT HE EXPERIENCED. THE DEALER STATED THAT THE RECALL SHOULD NOT HAVE CAUSED SUCH A DANGEROUS OUTCOME TO THE MOTORCYCLE. RECALL NUMBER 07V362000 THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 10. UPDATED 07/31/08.*LJ THE CONSUMERS FATHER SENT IN DOCUMENTATION REGARDING HIS SON'S ACCIDENT. UPDATED 08/05/08.

TL*THE CONTACT OWNS A 2007 SUZUKI C50 BOULEVARD. THE CONTACT NOTICED FRACTURES IN THE REAR WHEEL HUB. AS TIME PROGRESSED, THE FRACTURES WORSENED. THE MANUFACTURER STATED THAT THEY WERE MOLD MARKS, NOT FRACTURES. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE IT WAS PURCHASED. AN APPOINTMENT WAS MADE WITH A SERVICE TECHNICIAN TO INSPECT THE VEHICLE, BUT IT HAS NOT YET BEEN PERFORMED. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 3,000. UPDATED 10/16/08. *LJ THE COSNUMER STATED THE WHEEL HUB WAS REPLACED. UPDATED 10/17/08. *JB

MOTORCYCLE CLUTCH INTERMITTENTLY FAILS TO ENGAGE WITHOUT SHAKING, SOMETIMES TOO MUCH TO START RIDING. SAFETY ISSUE, HAS HAPPENED WHEN TURNING LEFT IN FRONT OF ONCOMING TRAFFIC. THE BIKE IS UNABLE TO TAKE OFF, UNTIL I TRY ONE OR TWO MORE TIMES PULLING THE CLUTCH LEVER. I'VE LEARNED NOT TO ASSUME I CAN SAFELY PROCEED THROUGH AN INTERSECTION WHILE THERE ARE OTHER VEHICLES AROUND. THIS PROBLEM WAS ORIGINALLY FIXED (MOSTLY) BY SUZUKI SOON AFTER I BOUGHT THE BIKE IN 2006, BUT WOULD OCCASIONALLY HAPPEN STILL. NOW IT IS BAD AGAIN, AND OF COURSE, THE BIKE IS OUT OF WARRANTY. UPON INSPECTION OF THE CLUTCH COMPONENTS YESTERDAY I FOUND NO EXCESSIVE OR UNUSUAL WEAR AND NO APPARENT REASON FOR THIS TO HAPPEN. I TOOK THE RECOMMENDATION OF OTHERS WITH THE SAME PROBLEM AND ADJUSTED THE CLUTCH BASKET SPRINGS FOR A TIGHTER FIT WITHIN THEIR HOLDERS (BUILT INTO THE UNIT) AND THINGS SEEM BETTER FOR NOW, I STILL WILL NOT TRUST THE MOTORCYCLE IN TRAFFIC. I THINK SUZUKI SHOULD REDESIGN AND RECALL THIS PART. *TR

PROBLEM HAS BEEN LABELED THE HERKY JERKIES. WHILE RIDING AT ANY RPM WHEN THE REAR WHEEL SPEED MATCHES ENGINE SPEED THE THROTTLE SHUTS OFF ABRUPTLY WITH NO WARNING, THROWING YOU FORWARD OVERLOADING THE FRONT WHEEL. WHEN THE WHEEL SLOWS ENOUGH THAT THE ECU CALLS FOR FUEL IT DELIVERS A LARGE AMOUNT OF FUEL AND THE BIKE JERKS FORWARD UNLOADING THE FRONT WHEEL CAUSING AN UNRECOVERABLE FRONT WHEEL SLIDE (WHILE LEANED OVER IN A TURN). THERE IS A LARGE AMOUNT OF PEOPLE INCLUDING MYSELF WORKING ON THE PROBLEM, WE HAVE DISCOVERED WAYS TO MASK THE PROBLEM BUT NO RESOLUTION TO DATE. SUZUKI HAS RECEIVED MANY COMPLAINTS AND IS NOT DOING ANYTHING ABOUT IT. I HAVE CALLED IN NUMEROUS TIMES STARTING SOME TIME AROUND MARCH. I HAVE BEEN WORKING WITH PEOPLE ON GIXXER.COM IT'S A FORUM FOR GSX R OWNERS AND THERE ARE MANY THREADS CONCERNING THIS ISSUE. I / WE ARE HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO SOLICIT A RESPONSE FROM SUZUKI, SEEING AS THOUGH THEY ARE IGNORING US. *TR

NO INCIDENT OF CRASH OR ROAD FAILURE YET. OWN 2007 SUZUKI BLVD C50T MOTORCYCLE. CRACKS DEVELOPED ON FRONT WHEEL HUB. REPORTED CRACKS TO DEALERSHIP WITHIN FIRST 600 MILES JULY OF 2007. FACTORY STATED THEY WERE CASTING IMPERFECTIONS. CRACKS CONTINUED TO GROW. REPORTED TO DEALERSHIP IN APRIL OF 2008 THAT THE IMPERFECTIONS WERE EXPANDING. FACTORY CONTINUED TO CLAIM THEM NOT OF A SAFETY CONCERN. JULY 2008 CRACKS ARE CONTINUING TO FORM. DEALERSHIP AND FACTORY ARE NOT TRYING TO RESOLVE ISSUE. HAD CRACKS LOOKED AT BY CO-WORKERS WHO ARE AIRCRAFT STRUCTURAL TECHNICIANS. THEY STATED THAT THE IMPERFECTIONS WERE CRACKS AND NOT IMPERFECTIONS. HAVE READ ON INTERNET FORUMS THAT OTHERS ARE HAVING THE SAME PROBLEMS WITH THE SAME RESULTS FROM THE FACTORY. PLEASE REVIEW. FEEL THAT THIS MAY BE AN ACCIDENT WAITING TO HAPPEN. REPORTING THIS THAT MAYBE THE FACTORY MAY STAND BEHIND PRODUCT THAT MEETS SAFETY STANDARDS. *TR

I AM CHANGING MY FRONT BRAKES EVERY OTHER MONTH AND THE CALIPER HAS BEEN BAD NOW FOR A FEW MONTHS. THIS IS THE ONLY CAR I HAVE EVER HAD TO DO THIS WITH. IN FACT A FEW WEEKS AFTER CHANGING THE BRAKES. THEY ARE GRINDING AND THE ABS LIGHT COMES ON OCCASIONALLY. THIS CANNOT BE NORMAL FOR ANY VEHICLE. I DO NOT KNOW WHERE TO LOOK FOR RECALLS OR PROBLEMS WITH THE BRAKES. OR IS THERE SOMEWHERE I NEED TO LOOK. I THOUGHT AT ONE TIME I SAW NOTICES ABOUT BRAKE PROBLEMS. THANK YOU TAMI IVEY *TR

TL*THE CONTACT OWNS A 2006 (NA) SUZUKI C50. WHILE CLEANING THE VEHICLE, THE CONTACT NOTICED FRACTURES IN THE FRONT AND REAR WHEEL HUBS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT IT FOR ONE DAY. THE MANUFACTURER INFORMED THE DEALER THAT THE FRACTURES WERE CASTING MARKS, AND THAT IT WAS NOT AN ISSUE BECAUSE NO FAILURE WOULD OCCUR. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 935. UPDATED 07/29/08 *BF UPDATED 08/07/08