SUZUKI Complaints

TL*THE CONTACT OWNS A 2007 AMERICAN SUZUKI, BOULEVARD C50 MOTORCYCLE. THE CONTACT STATED THAT WHEN THE FUEL TANK GETS DOWN TO A QUARTER TANK, THE VEHICLE SHUTS DOWN WHEN STOPPED. THE VEHICLE WOULD RESTART A FEW MINUTES LATER. THE DEALER ADVISED THE CONTACT TO KEEP THE TANK FILLED. HE INFORMED THE DEALER THAT THE TANK WAS FILLED WITH GAS AND THE FUEL WAS MOST LIKELY NOT PROCESSING THROUGH THE PROPER VALVES. THE DEALER AGREED TO DIAGNOSE THE VEHICLE. THE CURRENT MILEAGE WAS 1,410 AND FAILURE MILEAGE WAS 200.

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT SHE CANNOT SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE HAS OCCURRED ON THREE DIFFERENT OCCASIONS. DURING ONE INSTANCE, THE TOW TRUCK DRIVER HAD TO OPEN THE SHIFTER CASE IN ORDER TO GET THE VEHICLE OUT OF PARK. BOTH THE DEALER AND THE COMPUTER DIAGNOSTIC HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 18,200.

BETWEEN 4,000 AND 7,000 RPMS THE THROTTLE RANDOMLY OPENS AND CLOSES. WHEN GOING AROUND A CORNER THIS MAY HAPPEN AT ANYTIME AND CAUSE A CRASH. THIS TENDS TO USUALLY HAPPEN AROUND HIGH ENGINE TEMPERATURES. *TR

ABOUT 1-1-1/2 MONTHS AGO A SQUEAL DEVELOPED ON THE RIGHT SIDE OF THE ENGINE OF OUR 2006 SUZUKI - CURRENTLY AT 29,000+ MILES. MY HUSBAND TOOK THE VEHICLE TO THE DEALER WHO SOLD US THE CAR AND AN EXAMINATION WAS DONE. THE MECHANIC SAID THE SERPENTINE BELT WAS GLAZED AND THAT IT WAS NOT UNDER WARRANTY. HE SAID THE BELT COULD BE TIGHTENED BY REMOVING A PANEL. IF IT WAS THE PULLEY THAT WAS DEFECTIVE IT WOULD BE REPLACED AND WE COULD BUY THE BELTS AT THAT TIME FROM THE DEALER FOR REPLACEMENT. HE INDICATED TO MY HUSBAND THAT IT WOULD BE ABOUT $155-$165 TO HAVE THE BELTS REPLACED. WHEN ASKED WHAT OTHER CUSTOMERS DID, HE SAID THEY HAD THE BELTS REPLACED OR THEY JUST "LIVED WITH" THE SQUEALING. I HAVE FRANKLY NEVER HAD A CAR THAT HAS HAD BELT ISSUES, AND CLEARLY THIS HAS HAPPENED TO OTHER CUSTOMERS, SO YOUNG IN THE MILEAGE LIFE OF MY VEHICLE. *TR

I BOUGHT BY 2007SUZUKI XL7 IN DECEMBER 2006. EVER SINCE THAT TIME I HAD MANY DIFFERENT PROBLEMS. THE MAIN ONE BEING THE WINDSHIELD WIPERS. WHENEVER IT RAINS/SNOW HEAVILY, THE WIPERS FAIL TO WORK ON THE LOW AND NORMAL SPEED. IN ORDER FOR ME TO MAKE THEM WORK, I HAVE TO PUT THEM ON THE HIGH SPEED FIRST AND THEN SHIFT THE WIPERS DOWN TO THE LOWER SPEED. WHEN I WENT TO THE DEALERSHIP TO COMPLAIN, THEY ACTUALLY TOLD ME THAT THERE WAS SOME SORT OF RECALL ON THE WIPERS, SO THEY WENT AHEAD AND CHANGED THEM. THAT NEVER FIXED THE PROBLEM. ON 5-10 MORE OCCASIONS, THE WIPERS FAILED TO WORK AGAIN. WE BROUGHT THE CAR IN AND EXPLAINED THE SITUATION. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THEY WOULDN'T FIX IT. WE CAME TO FIND OUT THAT THE WIPERS FAILED TO WORK PROPERLY WHEN THERE WOULD BE A SIGNIFICANT AMOUNT OF RAIN ON THE WINDSHIELD. THE WIPERS HAVE NOT WORKED PROPERLY FOR ANOTHER 6 MONTHS. *TR

THE PAINT ON THIS CARE IS OF VERY POOR QUALITY AND CHIPS DOWN TO THE BARE METAL QUITE EASILY CAUSING RAPID OXIDATION TO THE EXPOSED AREAS. *TR

MULTIPLE TIMES THE VEHICLE HAS BEEN HARD TO START. IT CRANKS FOR A WHILE BUT DOES NOT START ON THE FIRST TRY. ON THE SECOND IT CRANKS FOR A WHILE AND JUST BARELY STARTS. ONE TIME IT STARTED ON THE THIRD TRY. IT SEEMS LIKE THE FUEL PUMP IS NOT PRIMING THE LINES IN TIME. *TR

FOR THE SECOND TIME, THE GREEN CONNECTOR CONNECTING THE IGNITION TO THE WIRING HARNESS HAS FAULTED, PREVENTING THE MOTORCYCLE FROM RUNNING. LET ME REPEAT, THE SECOND TIME. I HAD THE IGNITION REPLACED, AND TWO MONTHS LATER IT HAPPENED AGAIN. *TR

I AM SENDING YOU THIS COMPLAINT IN AN ATTEMPT TO INFORM YOU OF SUZUKI MOTOR COMPANY THAT IS LOCATED IN YOU STATE. I LIVE IN TEXAS BUT HAVE BEEN DEALING WITH SUZUKI FOR OVER A YEAR NOW TRYING TO GET THEM TO MAKE REPAIRS TO MY VEHICLE SO THAT I MAY NOT END UP IN A SERIOUS ACCIDENT CAUSED BY THE SUZUKI VERONA I OWN. MY INFORMATION MAY NOT BE COMPLETELY ACCURATE BUT WHAT I HAVE READ DOES WARRANT AN INVESTIGATION ON YOUR PART. THE SUZUKI VERONA WAS A MODEL OF DAEWOO THEN SUZUKI BOUGHT DAEWOO FROM GENERAL MOTORS. ONE OF THE VEHICLES THEY PUT OUT ON THE MARKET WAS THE VERONA, I ASSUME WITHOUT MAKING ANY CHANGES TO ITS DRIVETRAIN. I HAVE READ THAT THE ENGINE DESIGNED BY DAEWOO WAS NOT DESIGNED TO BE OPERATED USING ANY TYPE OF FUEL THAT CONTAINS ETHANOL. ALL FUEL HAS ATLEAST 10% ETHANOL NO MATTER WHERE YOU GO IN AMERICA. DAEWOO NEVER INTENDED FOR THIS VEHICLE TO BE SOLD IN AMERICA. BUT SUZUKI PUT IT ON THE MARKET IN AMERICA WITHOUT ANY CONCERN OF WHAT THE CONSEQUENCES MIGHT BE TO THE PUBLIC. I HAVE READ OVER A HUNDRED AND FIFTY COMPLAINTS ABOUT THE VERONA AND THEY ALL COMPLAIN ABOUT THE SAME THING, THE ENGINE. THE ENGINE HAS DIED ON MY VERONA WHILE I HAVE BEEN ON THE HIGHWAY AND WHEN I HAVE BEEN ON REGULAR SURFACE STREETS. IT HAS SURGED A FEW TIMES AND ON ONE OCCASION I STRUCK MY BROTHER WHILE HE WAS ATTEMPTING TO OPEN OUR GARAGE DOOR. LUCKILY I DID NOT HIT HIM VERY HARD SO HE WAS NOT INJURED, JUST SCRATCHES. BUT COULD YOU IMAGINE IF A MOTHER GOES TO PICK UP HER CHILDREN AND WHILE SITTING AT A CROSSWALK NEAR THE SCHOOL HER ENGINE SURGES AND THE VEHICLE JUMPS INTO THE CROSSWALK AND STRIKES CHILDREN POSSIBLY KILLING THEM OR CRIPPLING THEM FOR LIFE. SUZUKI HAS GONE OUT OF ITS WAY TO DO EVERYTHING TO AVOID DOING THE PROPER REPAIRS OR REPLACING THE ENGINE. I HAVE BEEN LIED TO BY THE SERVICE DEPARTMENT MANAGER HERE IN FT. WORTH AND I HAVE BEEN LIED TO BY THE DISTRICT SERVICE REP. ( JEFF MARRIS ), ABOUT THE ENGINE. *TR

TL*THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT STATED THAT HIS VEHICLE LOST POWER MULTIPLE TIMES INTERMITTENTLY. THE FAILURE WOULD LAST APPROXIMATELY 5-10 SECONDS AND THEN FUNCTION NORMALLY AGAIN. THE CONTACT WAS CONCERNED ABOUT THE FAILURE OCCURRING ON THE INTERSTATE, WHICH COULD POSE A SEVERE SAFETY RISK. HE TOOK THE VEHICLE TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 1,500. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB