SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SUZUKI GRAND VITARA- CHICAGO, IL
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE BRAKES PRODUCED A LOUD SCRUBBING AND SQUEAKING NOISE WHEN TRAVELING 45 MPH. SHE TOOK THE VEHICLE TO THE DEALER MORE THAN THREE TIMES TO HAVE THE FAILURE REPAIRED, BUT IT RECURRED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE ,AND IT WAS NOT INCLUDED IN A RECALL. THE CURRENT MILEAGE, VIN AND ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,491. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SUZUKI DL1000- TORRANCE, CA
RE: 2007 SUZUKI DL1000 V-STROM 1000 MOTORCYCLE FALL-OVER INCIDENT WHILE STOPPED FOR A RED LIGHT, I ATTEMPTED TO PUT MY LEFT FOOT ON THE PAVEMENT. THE BOOT LACE ON MY LEFT BOOT SNAGGED ON THE EXPOSED AIR BLEEDER VALVE ON THE CLUTCH RELEASE CYLINDER NEXT TO MY BOOT AND JUST ABOVE THE GEAR SHIFT LEVER, CAUSING THE MOTORCYCLE TO FALL TO THE PAVEMENT ON ITS LEFT SIDE. I SUFFERED INJURIES TO MY LEFT WRIST AND UPPER LEFT BACK. THE MOTORCYCLE SUFFERED A BROKEN GEAR SHIFT LEVER, A BROKEN LEFT FRONT TURN SIGNAL, AND OTHER MINOR SCRAPES AND SCRATCHES. I NOTIFIED AMERICAN SUZUKI CORP. IN WRITING OF WHAT I BELIEVE TO BE A SERIOUS DESIGN DEFECT, WITH THE UNCOVERED AND UNPROTECTED AIR BLEEDER VALVE NEXT TO THE RIDER'S BOOT, AND SENT PHOTOS OF THE INCIDENT; HOWEVER, BRYAN MALYSZEK FROM AMERICAN SUZUKI CALLED ME ON 4/30/07 AND DISAVOWED ANY AMERICAN SUZUKI RESPONSIBILITY FOR THE INCIDENT. *TR
Source: NHTSA WEB SITE -
2007 SUZUKI DL1000- GUYTON, GA
BIKE BOGS DOWN IN 5TH OR 6TH UNLESS YOU KEEP IT REVED UP ABOVE 5K, CRUISING AROUND ALMOST SHUTS DOWN WHEN YOU GET BELOW 2500 RPMS. *AK
Source: NHTSA WEB SITE -
2005 SUZUKI FORENZA- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA WAGON. THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. ON 6 OCCASION, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, HE LATER STATED THAT IT WAS RELATED TO A WIRING MALFUNCTION. THE FAILURE MILEAGE WAS 20,000, AND THE CURRENT MILEAGE WAS 43,000. *AK UPDATED 05/21/2007. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SUZUKI SV650S- MESA, AZ
THE SCREW HOLDING ON THE HORN ASSEMBLY FOR THE 2006 SV650S IS NOT A CORRECT LENGTH TO HOLD UP TO THE AMOUNT OF VIBRATION IT IS EXPOSED TO. MY SCREW FELL OUT AFTER THE LAST MAINTENANCE SERVICE AND SWUNG BACK UP ENOUGH TO POKE A HOLE THROUGH MY RADIATOR. THE SCREW ASSEMBLY ITSELF IS TIGHTENED INTO A WELDED, LOCKING NUT BUT DOES NOT HOLD UP. *JB
Source: NHTSA WEB SITE -
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2006 SUZUKI AERIO- FRANKLIN, TN
EMERGENCY BRAKE LIGHT BEGAN COMING ON RANDOMLY FROM TIME TO TIME. IT THEN BEGAN TO COME ON WHEN I TURNED LEFT, THEN BEGAN TO LIGHT UP WHEN I USED THE BRAKES, THEN STAYED ON ALL THE TIME. MY BROTHER AND I BOTH OWN 2006 AERIOS AND BOTH HAD THE SAME PROBLEM AT THE SAME TIME. HE TOOK HIS TO THE DEALERSHIP FOR WHAT WE THOUGHT WOULD BE WARRANTY SERVICE. TURNS OUT THE BRAKES HAD WORN OUT AT 18,000 MILES! HE PAID $200 TO HAVE HIS REPLACED. BEING A FORMER MECHANIC, I DECIDED TO SIDESTEP THE EXORBITANT COST OF HAVING A DEALER REPLACE MY BRAKES PLANNED TO DO THE JOB MYSELF. UNFORTUNATELY, THERE ARE NO PART STORES THAT CARRY REPLACEMENT PADS FOR MY CAR. I WENT TO A DEALERSHIP AND WAS ASKED TO PAY $150 JUST FOR THE PADS! INSTEAD, I WENT TO A LOCAL TIRE/BRAKE SHOP AND, IN THE INTEREST OF SAVING TIME AND ENDING THE RUNAROUND, I ENDED UP PAYING THE $200 TO HAVE MY BRAKE PADS REPLACED AT 18,000 MILES. *JB
Source: NHTSA WEB SITE -
2004 SUZUKI FORENZA- PHILADELPHIA, PA
ON APRIL 21, 2006 AFTER COMING OFF I95 INTERSTATE COMING TO A STOP MY VEHICLE ACCELERATED, RESULTING IN HITTING A PARKED CAR. I TOOK THE VEHICLE TO THE DEALER, WHO "FOUND NOTHING WRONG." THE VEHICLE CONTINUED TO HAVE THE SAME PERFORMANCE, ACCELERATING WHEN ATTEMPTING TO SLOW DOWN AFTER OVER 45 MPH NON STOP, ON 3/27/07 I HAD THE VEHICLE IN FOR PARKING LIGHTS NOT SHUTTING OFF, AND SPOKE WITH A TECHNICIAN WHO IMMEDIATELY KNOW THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 SUZUKI AERIO- APACHE JUNCTION, AZ
1. THE SCREWS THAT HOLD THE DOOR LOCK ASSEMBLY SIMPLY FELL OUT OF THE DOOR 2. PASSENGER FRONT DOOR ONLY OPENS WHEN IT WANTS, LOCK STICKS 3. BODY PART SCREWS HAVE FALLEN OFF OF THE CAR CAUSING BODY PARTS TO FALL OFF WHILE DRIVING. 4. SCREWS HOLDING FRONT BUMPER ON FELL OUT AND BUMPER FELL OFF. 5. TRUNK LOCK SIMPLY TURNS IN CIRCULAR MOTION WHEN TRYING TO OPEN WITH A KEY 6. PASSENGER FRONT DOOR SOMETIMES WILL NOT STAY CLOSED DUE TO LOCK ASSEMBLY NOT FUNCTIONING PROPERLY 7. CAR WILL NOT GO INTO 4TH GEAR WITHOUT WARMING UP, YET ALL SYSTEMS CHECK OK WHEN TESTED AT MECHANIC SHOPS. NO ONE WILL DO ANYTHING ABOUT IT BECAUSE I BOUGHT IT USED FORM A DEALER. THEY SAY THE WARRANTY EXPIRED AND THERE IS NOTHING THEY CAN DO. *JB
Source: NHTSA WEB SITE -
2006 SUZUKI XL-7- DOVER, DE
TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. WHILE DRIVING 40 MPH IN DRY CONDITIONS, THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. EVERYONE IN THE VEHICLE WAS WEARING SEAT BELTS. THE VEHICLE SUSTAINED FRONT END DAMAGE AND THERE WERE MINOR INJURIES. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE CRASH. THE CURRENT MILEAGE IS 20,000 AND FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SUZUKI FORENZA- STEWART, FL
TL* - THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT EXPERIENCED PROBLEMS STARTING THE VEHICLE ON MARCH 23 , 2007. THE VEHICLE STALLED WHILE TRYING TO START IT AND REQUIRED THREE OR MORE ATTEMPTS IN ORDER TO START THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE PROBLEM WAS FIXED. THE DEALER ORDERED AND REPLACED A SECTION OF THE STEERING COLUMN. ON 4/15/07 WHILE DRIVING AT 65 MPH ON I-95 THE VEHICLE STALLED, WHEN PRESSING THE ACCELERATOR IT WOULD NOT ACCELERATE, THE CONTACT ALSO LOST POWER STEERING AND BRAKE CONTROL. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY AN EXIT RAMP, FORCING THE STEERING WHEEL. THE FAILURE MILEAGE WAS 25,617, AND THE CURRENT MILEAGE WAS 26,643.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE