SUZUKI Complaints

TL*- THE CONTACT OWNS A 2006 SUZUKI GZ250. WHILE DRIVING AT 10 MPH IN FIRST THOUGH THIRD GEAR THE FRONT END OF THE VEHICLE SHOOK. THE DEALER STATED THAT THE AIR PRESSURE ON THE FRONT TIRE WAS LOW. THE DEALER CORRECTED THE AIR PRESSURE. DURING THE SECOND WEEK IN APRIL 2007 THE VEHICLE STARTED SHAKING AGAIN. THE DEALER FELT THE SHAKING ON THE REAR TIRE AND NOTICED NINE BROKEN SPOKES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE CURRENTLY HAD 5,000 MILES. *AK THE CONSUMER STATED MARINA SUZUKI REPLACED ENTIRE WHEEL BUT DID NOT PROVIDE A REPAIR INVOICE. UPDATED 08/27/07 *TR

TL*THE CONTACT OWNS A 2005 SUZUKI VERONA. THEREWAS A LOUD NOISE ON THE DRIVER'S REAR SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS. THE DEALER DIAGNOSED THE FAILURE, AND STATED THAT THE STABILIZER BAR NEEDED TO BE REPLACED. THE STABILIZER BAR WAS REPLACED. HOWEVER, THE CONTACT CONTINUED TO HEAR THE NOISE. THE FAILURE MILEAGE WAS 5,327, AND THE CURRENT MILEAGE WAS 6,291. *AK

TL* - THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA WITH A CURRENT AND FAILURE MILEAGE OF 9,000 MILES. SHE HAD THE HOOD OPEN IN THE MORNING OF 4-12-07, BUT SLAMMED THE HOOD SHUT. AFTER DRIVING AT 20 MILES THE HOOD FLIPPED UP AND OBSCURED HER VIEW. THE CONTACT WAS DRIVING 60 MPH. THE CONTACT PULLED OVER, AND WAS ABLE TO CLOSE THE HOOD. THE CONTACT TOOK THE VEHICLE TO A MECHANIC. THE VEHICLE WAS CURRENTLY BEING REPAIRED. *AK THE CONSUMER STATED THE SAFETY HOOK FOR THE HOOD HAD TO BE REPLACE AS IT WAS DEFECTIVE. THE CONSUMER PROVIDED ESTIMATE FOR REPAIRS. UPDATED 05/21/07 *TR

TL*- THE CONTACT OWNS A 2005 SUZUKI FORENZA WITH A CURRENT MILEAGE OF 18,000 MILES. THE CONTACT STATED THAT ONCE THE VEHICLE PASTED THE 15,000 MILE MARK IT HAD DIFFICULTY STARTING IN COLD WEATHER. THE CONTACT STATED THAT WHEN THE TEMPERATURE WAS BELOW 20 DEGREES THE VEHICLE WOULD NOT START. ONCE THE VEHICLE STARTED UNDER THESE COLD CONDITIONS IT WOULD STALL WHILE DRIVING AT ANY SPEED. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND OUT WHAT HAD BEEN CAUSING THE PROBLEM. *AK

TL*THE CONTACT OWNS A 1999 SUZUKI ESTEEM. WHILE DRIVING AT 55 MPH IN DRY CONDITIONS THE VEHICLE BEGAN TO PULL TO THE RIGHT AND PRODUCED A RUBBING NOISE. THE CONTACT STATED THAT UPON ARRIVING AT THE MECHANIC SHOP THE FRONT PASSENGER SIDE WHEEL COLLAPSED. THE MECHANIC INSPECTED THE VEHICLE AND DIAGNOSED THAT A POSSIBLE CAUSE OF FAILURE WAS THE AIR CONDITIONER LEAKING AND MAY HAVE RUSTED THROUGH THE VEHICLE'S FRAME. THE CURRENT AND FAILURE MILEAGE WERE 130,000.*AK THE CONSUMER HAS INCLUDED PICTURES OF THE FRAME DAMAGES. UPDATE 5/3/07 *TR

MY 2004 SUZUKI GRAND VITARA HAS A PROBLEM WITH THE ACCELERATOR GETTING STUCK DOWN. IT HAS HAPPENED TWICE THIS YEAR (07). I WAS LUCKY BOTH TIMES AS IT HAPPENED BEFORE I HAD GOTTEN ONTO THE HIGHWAY. AND NO ONE WAS HURT EITHER TIME.I LOOKED UP SUZUKI RECALLS ONLINE AND FOUND A RECALL FOR MY MAKE AND MODEL. HOWEVER, WHEN I CALLED SUZUKI AND A LOCAL SUZUKI DEALER, I WAS TOLD MY VIN WAS NOT ON THEIR RECALL LISTS. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED BY THE MANUFACTURER. I WONDER HOW MANY PEOPLE MAY HAVE DIED SINCE 2004 FROM ACCIDENTS CAUSED BY THEIR ACCELERATOR STICKING? HOW MANY DEATHS OR PERMANENT INJURIES WILL IT TAKE TO CONVINCE SUZUKI THAT THIS PROBLEM IS FAR MORE WIDESPREAD THAN THEY THOUGHT???

2ND TIME REPLACING BRAKES, 35,000 MILES ON CAR, IT STILL IS NEW , 1 YEAR OLD. DEALERSHIP REFUSED TO TAKE RESPONSIBILITY, NO RECALL BEING MADE. HAVE ALREADY CONTACTED A LAWYER IN REGARD TO THIS MATTER, SHOWING ALL THE OTHER COMPLAINTS THAT HAVE BEEN MADE ABOUT THE SAME PROBLEM. SUZUKI REFUSED TO TAKE RESPONSIBILITY. THERE SHOULD BE NO REASON WHATSOEVER THAT I SHOULD BE REPLACING THE BRAKES ON MY CAR FOR A SECOND TIME IN 1 YEAR. WHAT IS IT GOING TO TAKE FOR SOMEONE FROM SUZUKI TO GET OFF THEIR BACKS AND DO SOMETHING ABOUT THIS PROBLEM? I WILL NEVER PURCHASE ANOTHER SUZUKI AGAIN FOR AS LONG AS I LIVE , AND I WILL MAKE SURE THAT ANYONE I KNOW WILL NOT EITHER. *AK

TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. ON JANUARY 29, 2007 THE INTERIOR OF THE VEHICLE CAUGHT ON FIRE IN THE STEERING COLUMN WHILE SHE TRIED TO START THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL. THERE WERE NO WARNING INDICATOR LIGHTS ON THE INSTRUMENT PANEL DURING OR PRIOR TO THE FIRE. ALSO, THERE WAS NO PRIOR MAINTENANCE WORKED PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEGE WERE 32,000. *AK PHONE INTERVIEW UPDATE (8-MAY-2007): THE COMPLAINANT INDICATED THAT THE HIGH BEAMS HEADLIGHTS OFTEN CAME ON INSTEAD OF THE LOW BEAMS.

RIDING MY 2005 SUZUKI BOULEVARD S50 MOTORCYCLE (LESS THAN 10,000 MILES) TO WORK THIS MORNING WHEN THE ODOMETER AND SPEEDOMETER QUIT WORKING. THE CONSEQUENCES WAS THAT I HAD NO WAY OF KNOWING HOW FAST I WAS GOING IN MORNING RUSH HOUR TRAFFIC. SUZUKI CLAIMS IT IS NOT THEIR PROBLEM, BUT THE BIKE IS NOT USED EXCEPT FOR TRANSPORTATION TO WORK AND BACK AND SHOULD NOT HAVE PROBLEMS IN LESS THAN 2 YEARS. *JB

TL*- THE CONTACT OWNS A 2007 APRILIA SXV450 MOTORCYCLE. WHILE DRIVING 70 MPH THE CONTACT HEARD A LOUD RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE POPPED OUT OF GEAR, THE CONTACT DOWN SHIFTED TO FOURTH GEAR, WHICH CAUSED THE BACK WHEEL TO LOCK. THE BACK WHEEL UNLOCKED, AND THEN LOCKED AGAIN. THE DEALER STATED THAT THE FAILURE WAS DUE A LACK OF OIL IN THE TRANSMISSION. THE DEALER ADVISED THE CONTACT THAT THEY WOULD NOT COVER THE REPAIR UNDER WARRANTY. THE MANUFACTURER'S CUSTOMER CARE DEPARTMENT STATED THAT IF THE DEALER DENIED THE CLAIM THAT NO ONE AT THE COMPANY WOULD NOT BE ABLE TO ASSIST HIM. THE VEHICLE CURRENTLY HAS 830 MILES. *AK