SUZUKI Complaints

WE'VE TAKEN OUR CAR IN AT LEAST 3 TIMES BEGINNING IN FEB 2006 BECAUSE THE AIR BAG LIGHT STAYS ON. WHEN WE TAKE IT IN, THE RESET SOMETHING AND THE LIGHT GOES OFF FOR A COUPLE MONTHS THEN COMES BACK ON. NOW WE'RE OUT OF WARRANTY AND THEY WANT TO CHARGE US TO FIX IT. *JB

2004 SUZUKI VERONA AXLE BROKE AWAY FROM VEHICLE WHILE DRIVING ON A BUSY HIGHWAY. THERE WERE NOT ANY SIGNS LEADING UP TO THE EVENT. THEY STATE THAT IT WAS DUE TO A MANUFACTURES DEFECT ON THE BALL JOINT. THE EVENT CAUSED MY FATHER TO HAVE SEVERE ANXIETY AND NO LONGER WANTS TO DRIVE OR BE DRIVEN IN THE VEHICLE. SUZUKI PAID HALF OF THE COST AND I PAID THE OTHER HALF. I CALLED FOR THE PART AND THEY SAY THEY HAD THROWN IT AWAY BECAUSE SUZUKI DID NOT WANT IT. I ALSO HAD THE NEUTRAL SWITCH (2005) GO OUT ON THE CAR WHICH CAUSED ME TO GO ONTO AN EMBANKMENT. THEY FIXED AT NO CHARGE. MY QUESTION IS ARE THE VEHICLES CONSIDERED "LEMONS". BECAUSE BY THE MEGAN MOSS LAW THEY ARE. BOTH OF THESE INCIDENTS COULD HAVE RESULTED IN SEVERE INJURY. WHEN MY NEUTRAL SWITCH WENT OUT ON THE CAR, THEY HAD FOUR OTHER VEHICLES IN THE SHOP THAT HAD DONE THE SAME THING BUT THERE SEEMS THERE IS NO RECALLS FOR MAJOR THINGS THAT HAPPEN TO YOUR CAR, HOW CAN THAT BE? *JB

TL*- THE CONTACT OWNS A 2007 SUZUKI SX4 ,AND STATED THAT WHEN SHE PULLED OPEN THE DOOR IT ALMOST KNOCKED HER OUT COLD, THE TOP POINT OF THE DOOR DUG INTO HER FOREHEAD. THE FAILURE MILEAGE WAS 400 MILES, THE CURRENT MILEAGE WAS 1,800 .*AK UPDATE 4/23/07*TR

TL* - THE CONTACTS OWNS A 2007 SUZUKI BOULEVARD M50. WHILE OPERATING THE MOTORCYCLE WITH A PASSENGER ON THE BACK THE CONTACT ATTEMPTED TO MAKE A 90 DEGREE TURN AND A BOLT THAT HELD THE BRAKE CALIPER FELL OFF. THE TRAVEL SPEED WAS 48 MPH. THERE WERE NO INJURIES. THE ROAD CONDITIONS WERE DRY. THE FAILURE MILEAGE WAS 310. THE CONTACT WAS ABLE TO REPLACE THE BOLT. THE CONTACT TOOK THE VEHICLE TO DEALER. HOWEVER, NOTHING WAS DONE. THE CURRENT MILEAGE WAS 383 MILES.*AK CONSUMER STATES CALIPER MOUNTING FELL OF UNDER 310 MILES AND WHEN BRAKES APPLIED THERE WERE NO BRAKES. CONSUMER SPOKE WITH SEVERAL MANAGERS OF DIFFERENT MOTORCYCLE SHOPS WHO STATED THAT THE CONSUMER SHOULD NOT HAVE LOST THE BRAKE CALIPER BOLD IF IT WAS INSTALLED CORRECTLY. UPDATE *4/23/07TR UPDATED 05/15/07. *JB

TL*THE CONTACT OWNS A 2007 SUZUKI VZ800. WHILE APPROACHING A 90 DEGREE TURN THE CONTACT APPLIED THE FRONT AND REAR BRAKES AND THE BRAKES FAILED. THE CONTACT WAS FORCED TO DOWN SHIFT AND APPLY THE REAR BRAKE TO STOP THE VEHICLE. WHILE DOING SO THE BRAKE CALIPER BECAME DETACHED. THE VEHICLE HAD A 102 POINT INSPECTION PERFORMED ON MARCH 13, 2007, AND THE FAILURE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 310.*AK

TL - THE DEALER OWNS A 2006 OMICRON MOTORCYCLE. THE MANUFACTURER WAS GUANG DONG TAYO MOTORCYCLE CO. THE MODEL NUMBER WAS UNKNOWN. THE FRONT BRAKE PADS DID NOT COVER THE FRONT BRAKE ROTORS. THIS MAY POTENTIALLY CAUSE BRAKE FAILURE. *AK

AFTER LETTING MOTORCYCLE SIT FOR 3 MONTHS STARTED UP AND HAD EXTENSIVE GAS LEAK COMING DOWN RIGHT SIDE OF ENGINE BEHIND FORWARD CYLINDER. SMELLED GAS FUMES LAST FALL AND NOTIFIED DEALER. DEALER STATED THAT SUZUKI HAS NO REPORTS OF GAS LEAKS NOR FUMES. REMOVED GAS TANK AND AIR BOX TO FIND FLEXIBLE RUBBER HOSE ON INJECTORS LOOSE AND GAS COMING OUT OF RUBBER HOSE TO METAL PIPE CONNECTION ON RIGHT SIDE ONLY.*AK

I OWN A 2003 SUZUKI BANDIT GSF1200S MOTORCYCLE. OVER THE LAST YEAR OF OWNERSHIP, I HAVE NOTICED A PRONOUNCED DETERIORATION OF LIGHT OUTPUT FROM THE MAIN LOW BEAM AND HIGH BEAM HEADLIGHT HOUSING. THIS IS A COMMON PROBLEM WITH SEVERAL OWNERS OF THE SAME MODEL MOTORCYCLE I HAVE COME TO KNOW THROUGH COMMON MODEL SPECIFIC INTERNET FORUMS WHILE RESEARCHING THIS ISSUE. THE ISSUE WITH THE HEADLIGHT MODULE INVOLVES A PROJECTOR BEAM HOUSING THAT IS SUSCEPTIBLE TO ACCUMULATING A FINE GRAY DUST, THUS, HINDERING THE LIGHT OUTPUT TO AN EXTREMELY DANGEROUS LOW LEVEL. THE LIGHT OUTPUT IS SO POOR I HAVE NEARLY BEEN INVOLVED IN 3 DIFFERENT ACCIDENTS BECAUSE I SIMPLY COULD NOT SEE DEBRIS IN THE ROAD LESS THAN 30 YARDS AHEAD WHILE DRIVING 35 MPH OR LESS. SINCE THE HEADLIGHT HOUSING IS A SEALED UNIT, IT IS IMPOSSIBLE TO ACCESS THE AREAS THAT NEED TO BE CLEANED ON A REGULAR BASIS. I HAVE DISCUSSED THIS ISSUE AT LENGTH WITH MORE THAN ONE DEALER AND ALTHOUGH ONE WAS AWARE OF THE ISSUE THE OTHERS WERE NOT. ALL OF THE DEALERS WERE OF NO HELP IN RESOLVING THIS ISSUE AND REFUSED TO AACKNOWLEDGE IT AS A REAL SAFETY HAZARD. WHEN I, ALONG WITH SEVERAL OTHER OWNERS CONTACTED THE MANUFACTURER IF THE HEADLIGHT ASSEMBLY, STANLEY, WE WERE REDIRECTED TO SUZUKI USA WHICH OF COURSE CLAIMS TO HAVE NEVER HEARD OF THE PROBLEM. THIS IS AFTER SEVERAL HUNDRED OTHER OWNERS HAD ALSO MADE SUZUKI USA AWARE OF THE ISSUE IN WRITING AND BY PHONE. THIS COMPLAINT IS A LAST RESORT IN EFFORT TO RESOLVE THIS UNSAFE ISSUE WITH THE HEADLIGHT ASSEMBLY. PLEASE ADVISE.

TL*- THE CONTACT STATED THAT HER 2006 SUZUKI GRAND VITARA, HAS HAD SEVERAL SAFETY ISSUES SINCE SHE'S PURCHASED THE VEHICLE LAST YEAR. THE FIRST PROBLEM WAS HER AIR BAG SENSOR; SHE STATED THAT WHEN THERE IS SOMEONE SITTING ON THE PASSENGER FRONT SIDE THE AIR BAG SENSOR CONSTANTLY TURNS ON AND OFF. SHE HAS STATED THAT SOMETIMES IF YOU SIT IN THE SEAT A CERTAIN WAY THE AIRBAG SENSOR WORKS. SHE HAS TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CHANGED THE COMPUTER IN THE VEHICLE ON ONE OCCASION. THE SEAT CONTINUED TO HAVE THE SAME PROBLEM AND SHE TOOK THE VEHICLE BACK AND THEY CHANGED THE SEAT SENSOR AND THAT DIDN'T WORK. THE STATED THAT THEY HAVE ALSO RE CALIBRATED THE SEAT AND THE SEAT SENSOR WAS STILL MALFUNCTIONING. ON 03/16/07 WHILE DRIVING AT A SPEED OF 60 MPH SHE TRIED TO PASS TWO VEHICLES ON THE EXPRESSWAY AND THE VEHICLE STALLED. SHE STATED THAT THE ENGINE ACCELERATED, BUT INSTANTLY THE VEHICLE LOST POWER. SHE NOTICED THAT THE ENGINE LIGHT WAS ON, BUT NOT SURE IF ANY OTHER LIGHTS TURNED ON. THE CONTACT STATED THAT THE VEHICLE COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE CONTACT STATED THAT SHE DROVE TWO MILES AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE CONTACT STATED THAT AS OF NOW SHE'S WAITING FOR THE DIAGNOSTIC EVALUATION OF THE VEHICLE. THE CURRENT MILEAGE WAS 7016.

BIKE INTERNITTANTLY LEAKS GAS FROM UNDER THE LEFT SIDE OF THE GAS TANK AND BREATHER BOX. THE DEALERSHIP FINALLY PICKED THE BIKE UP FOR REPAIR AFTER THREE WEEKS OF PHONED IN REQUESTS. CURRENTLY THE DEALERSHIP HAS HAD THE BIKE IN THEIR SHOP FOR ALMOST TWO WEEKS AND CAN'T FIND THE ISSUE. THE DEALERSHIP HAS ADMITTED SEVERAL TIMES THAT THE MANUFACTURER KNOW ABOUT THE ISSUE BUT THE DEALER WILL NOT REPLACE/REPAIR THE BIKE UNTIL THEY ACTUALLY SEE THE SUBMITTED ISSUE. I CANNOT ACCEPT THE BIKE BACK INTO MY POSSESSION UNTIL IT IS REPAIRED DUE TO THE PROBABILITY OF FUEL LEAKAGE AND FIRE. NOT TO MENTION MY WARRANTY IS UP IN THREE WEEKS.