SUZUKI Complaints

LOW BEAM HEADLIGHTS WENT OUT. ONLY HIGH BEAMS WORK. ALL FUSES GOOD, REPLACED BULBS, STILL GOOD AND TO THIS DAY STILL UNFIXED. NO SERVICE DEPARTMENT IN JONESBORO ARKANSAS TO TEST ELECTRICAL SYSTEM TO FIND OUT WHY LOW BEAM HEADLIGHTS DO NOT OPERATE. NO RUNNING DAY LIGHTS EITHER. DAY LIGHT SWITCH SAYS ON BUT IS NOT ON. CONTINUING PROBLEM AND DO NOT DRIVE CAR AT NIGHT. *JB EMAIL INTERVIEW UPDATE (MAY 7, 2007):THE DEALER HAD TO TAKE THE DASHBOARD APART AND GET TO THE WIRING BEHIND THE FIREWALL. (THE AREA BEHIND THE GAUGES). THE LOW BEAM WIRING WAS BURNT AS WAS THE PLASTIC HARNESS SUZUKI USED TO KEEP THE WIRES TOGETHER. THE WIRING FOR THE LOW BEAM LIGHTS WAS CUT AND REATTACHED OUTSIDE THE HARNESS. THE MECHANIC HAD TO CALL SUZUKI TECHNICAL SERVICE TO DISCOVER THIS, AS THE DEALER ORDERED A LIGHT SWITCH ASSEMBLY FOR MY CAR. IT WAS REPLACED BUT STILL NO LIGHTS SO THAT WAS NOT THE PROBLEM. THE MECHANIC ALSO STATED SUZUKI KNOWS OF THIS BUT BECAUSE NO DAMAGE HAS BEEN REPORTED THEY DID NOT ISSUE A RECALL OF HARNESS. MY HARNESS WOULD OF CAUGHT THE CAR ON FIRE BECAUSE IT WAS BURNT AND MELTED. THE DEALER WAS VERY HELPFUL BUT DID NOT STATE ON INVOICE THE AREA THEY REALLY FIXED AND CHARGED SUZUKI WITH THE LIGHT ASSEMBLY FIXTURE ONLY. THE LIGHTS WORK FINE NOW BUT I WANDER IF THE OTHER WIRES ATTACHED TO THIS AREA WILL DO THE SAME THING.

TRANSMISSION WILL SHIFT INTO NEUTRAL BETWEEN 5TH AND 6TH GEARS. THIS HAPPENS DURING AN ACCELERATION PERIOD AND CAUSES AN ABRUPT LOSS OF ACCELERATION CAUSING A DANGEROUS SITUATION. *JB

I HAVE A SUZUKI HAYABUSA MOTORCYCLE. IT IS 1 YEAR OLD WITH 12,000 MILES. I TOOK IT TO THE DEALER TO HAVE THE TRANSMISSION LOOKED AT BECAUSE IT FELT LIKE IT WAS SLIPPING OUT OF 2ND GEAR. THE BIKE IS STILL UNDER WARRANTY. THE DEALER IS TELLING ME THAT SUZUKI WILL NOT COVER THIS UNDER WARRANTY. *JB

TL* THE CONTACT OWNS A 2004 SUZUKI VERONA. WHILE DRIVING AT VARIOUS SPEEDS RANGING FROM 10 - 45 MPH THE VEHICLE STALLED AFTER STOPPING AT TRAFFIC LIGHT OR DRIVING DOWN THE HIGHWAY. THE FAILURE MILEAGE WAS 3,000. THE CONTACT STATED THAT THE VEHICLE WAS NOT GETTING ENOUGH GAS. THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE CURRENT MILEAGE WAS 48,000. *AK

TL* THE CONTACT OWNS A 2006 SUZUKI BERGMAN AN650. THE MOTORCYCLES SPEEDOMETER AND ODOMETER READING WERE DISPLAYING INCORRECT READINGS. THE CONTACT NOTICED THAT THE READINGS WERE INCORRECT AFTER HE PURCHASED THE GPS. THE CONTACT STATED THAT THE GPS SPEEDOMETER AND ODOMETER READINGS WERE ACCURATE. THE FAILURE MILEAGE WAS 600. THE CONTACT CALLED THE SUZUKI MANUFACTURER, AND WAS INFORMED BY A TECHNICAL REPRESENTATIVE THAT THE READINGS WERE WITHIN THE TOLERANCE LIMIT. THE MANUFACTURER ALSO RECOMMENDED THAT FOR AN ACCURATE READING THE CONTACT SHOULD CALL THE YELLOW BOX COMPANY AND THEY WOULD CORRECT THE FAILURE FOR A FEE. THE CONTACT PURCHASED THE MOTORCYCLE A MONTH AGO, AND WAS QUESTIONING IF THE MILEAGE AT THAT TIME WAS FRAUDULENT. THE CURRENT MILEAGE WAS 1,800. *AK UPDATED 04/12/07. *JB

WHEN I FIRST BROUGHT THE CAR ON 1/30/2006, IT STARTED GIVING ME PROBLEMS,SUCH AS NOT STARTING UP, THE ENGINE LIGHT ON AND OFF ALL THE TIME. THE EMERGENCY BRAKE LIGHT ON CONSTANTLY. THE POWER WINDOWS ROLLING UP AND DOWN BY THEMSELVES. THE POWER LOCKS STOP WORKING AND THEN WORK OVER AND OVER AGAIN. WHEN I'M DRIVING, THE CAR JERKS AND PULLS ALL THE TIME. (THE PULLING IS COMING FROM THE TRANSMISSION). I AM A SINGLE MOTHER OF TWO AND I FEEL REAL BAD ABOUT GETTING STUCK WITH A LEMON. AFTER I GET OUT OF SCHOOL I TAKE CLASSES AT NIGHT AND MY KIDS GO TO THE DAYCARE ON CAMPUS WHEN I PICKED THEM UP AFTER CLASS, GOT IN THE CAR, STARTED IT UP, AND THE FRONT TWO WINDOWS ROLLED DOWN BY THEMSELVES, AND WOULD NOT ROLL UP AND IT WAS SNOWING AND WE HAD TO RIDE ALL THE WAY HOME LIKE THAT. THE DEALERSHIP DOESN'T CARE. AS FAR AS THEY ARE CONCERNED, IT IS NOT THEIR PROBLEM. IT IS A MESSED UP WORLD WE LIVE IN WHERE SOMEONE KNOWS THAT YOU REALLY NEED A CAR AND THEY SCREW YOU WITH A LEMON. UNTIL THIS PRESENT DAY, ALL THESE PROBLEMS DESCRIBED STILL EXIST BUT SO DO ME AND MY SON-3 AND MY DAUGHTER-6 IF ANYBODY CAN HELP, IT WOULD BE GREATLY APPRECIATED. THANK YOU. *JB

TL*- THE CONTACT SMELLED GAS FUMES ON THE 2006 SUZUKI VZR1800 MOTORCYCLE. IT DID NOT MATTER HOW LONG HE DROVE THE VEHICLE HE STILL SMELLED THE FUMES. THE CONTACT SMELLED FUMES EVEN WHEN THE VEHICLE HAS BEEN UNUSED FOR 3 OR 4 DAYS. THE DEALERSHIP PERFORMED A BRAKE SERVICE ON THE VEHICLE AT 500 MILES. THE DEALERSHIP DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED FOR THIS PROBLEM. THERE WERE NOT ANY PARTICULAR ROAD CONDITIONS OR A PARTICULAR TIME OF THE DAY WHEN HE SMELLED THE FUMES. THE VEHICLE CURRENTLY HAD 650 MILES. *AK THE CONSUMER HAS SINCE TAKEN THE MOTORCYCLE TO BE REPAIRED BY THE DEALER BUT HAS NOT TESTED TO SEE IF PROBLEM IS RESOLVED. UPDATE 4/23/07 *TR

WHILE MY HUSBAND WAS DRIVING OUR SUZUKI XL7 2004, THE PASSENGER DOOR ON THE DRIVER'S SIDE, BEGAN TO SHOW SOME SMOKE. SUDDENLY, FLAMES STARTED TO COME OUT FROM THE POWER WINDOW BUTTON. THE FIRE WAS PUT OUT WITH WATER. WHEN THE PANAL WAS REMOVED, APPARENTLY THE FIRE WAS DUE TO THE WIRING SYSTEM. THE FIRE DAMAGED THE POWER WINDOW BUTTON, THE PANEL AND THE WIRING UP TO OUR KNOWLEDGE AND AFTER JUST A VISUAL INSPECTION. MY DAUGHTER SUFFERED AN ASMA ATTACK THAT EVENING DUE TO SMOKE INHALATION. I TOOK THE VEHICLE TO THE DEALER AND THEY TOLD ME THAT THEY COULD NOT DO ANYTHING BECAUSE I HAD EXCEEDED MY WARRANTY PERIOD OF 3/36,000. THEY ALSO CALLED THE CENTRAL OFFICES TO VERIFY IF THE SITUATION HAD BEEN REPORTED BY ANOTHER CONSUMER IN WHICH THEY RESPONDED THAT THIS WAS THE FIRST REPORT REGARDING THIS EVENT. CURRENTLY MY VEHICLE IS 3 YRS 4 MONTHS OLD WITH APROX. 44, 600 MILES. THE VEHICLE WAS NOT CHECKED, AND I WAS TOLD THAT I SHOULD MAKE A CLAIM TO MY INSURANCE IN ORDER TO HAVE IT REVISED AND FIXED. CURRENTLY THE VEHICLE HAS NOT BEEN REPAIRED. *NM

TL*- CONTACT BOUGHT THE 2004 SUZUKI AERIO IN MARCH 2004, AND AT THE TIME OF THE PURCHASE THE VEHICLE HAD YOKOHAMA TIRES. AT 12,000 MILES ALL 4 TIRES HAD TO BE REPLACED BECAUSE THE TREAD WAS WEARING OUT. THE CONTACT THOUGHT THAT THE TIRES WERE FAULTY SO SHE REPLACED THEM WITH 4 NEW MICHELIN TIRES. AT 14,000 MILES THE TREAD WAS WEARING OUT ON ALL 4 TIRES. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY STATED THAT THE VEHICLE NEEDED A REAR ALIGNMENT, AND THAT THEY WOULD ALSO REPLACE ALL THE TIRES. THEY REPLACED ALL 4 TIRES WITH MICHELIN TIRES, AND AT 12,000 MILES THE CONTACT TOOK EHICLE TO THE DEALERSHIP, AND THEY STATED THAT BOTH REAR TIRES NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 48000.*AK

FROM A FULL STOP I STEPPED ON THE ACCELERATOR TO GET UP TO 40 MILES AN HOUR THEN LOOSE POWER, SPEED DROPS DOWN TO 20 TO 25 MILES AND HOUR AND THEN THE ENGINE LIGHT STARTS FLASHING. POWER RETURNS AND ENGINE LIGHT STOPS FLASHING AND STAYS ON. THIS HAS HAPPEN DOZENS OF TIMES AND I HAVE TAKE IT IN TO THE DEALER TO BE REPAIRED TODAY WILL BE THE 4TH TIME FOR THE SAME THING. I HAVE STOPPED DRIVING IT ON THE HWY BECAUSE I WAS ALMOST HIT BY A TRUCK WHEN ENTERING HWY AND LOST POWER. SINCE RESEARCHING THIS VEHICLE I HAVE FOUND TWO OTHERS WITH THE SAME MAKE MODEL AND YEAR WITH THE SAME PROBLEMS. *JB