SUZUKI Complaints

FUEL LEAK WHEN THE MOTORCYCLE SITS FOR A WEEK OR TWO. COMING FROM UNDER THE TANK AND LEAKING DOWN THE FRONT CYLINDER. *JB

IT WAS A HIT AND RUN. FROM THE REAR AND HIT A TREE. MY MAIN CONCERN IS THAT MY AIR BAGS DID NOT DEPLOY. SAFETY FIRST. NOW I FEEL THE CAR IS A DEFECT. PLEASE GET BACK IN TOUCH WITH ME ON THIS MATTER. *NM

TL* THE CONTACT OWNS A 2006/SUZUKI/VL800. THE MOTORCYCLE HAD STRESS MARKS AND DEEP CRACKS IN THE WHEELS:CAP/COVER/HUB AREA. THE REPRESENTATIVE AT THE DEALER AGREED THAT THEY WERE EXCESSIVE, AND ALSO STATED THAT FUTURE DESIGN CHANGES WERE BEING MADE. THE REPRESENTATIVE SHOWED HER A MOTORCYCLE THAT HAS NEVER BEEN DRIVEN THAT DISPLAYED THE SAME STRESS MARKS AND CRACKS. THE REPRESENTATIVE LATER STATED THE DEEP CRACKS AND MARKS WERE SUPERFICIAL WHILE SPEAKING WITH A SUZUKI REPRESENTATIVE. THE SUZUKI MANUFACTURER AND THE DEALER STATED THEY COULD REPLACE THE DEFECTIV EPART AT COST TO THE CONTACT. THE CONTACT DID NOT FEEL SAFE DRIVING THE MOTORCYCLE, AND INDICATED THAT THE DEALER SHOULD ASSUME THE RESPONSIBILITY FOR THE REPAIRS SINCE THE MOTORCYCLE WAS PURCHASED BRAND NEW. ALSO GAVE THE DRIVER THE: FEDERAL TRADE COMMISSION NUMBERV 1-877-382-4357. IN ADDITION, SHE WILL CONTACT THE BBB, AND CONSUMER PROTECTION AGENCY. THE CURRENT MILEAGE WAS 588. *AK

I BEGAN NOTICING A STRONG ODOR OF GASOLINE AROUND MY SUZUKI M109R MOTORCYCLE AND COULD NOT FIND THE CAUSE OF THE STRONG ODOR. I STARTED THE MOTORCYCLE IN MY GARAGE TO LET IT WARM UP AND WENT INSIDE MY HOME TO RETRIEVE A JACKET SO I COULD GO RIDING. WHEN I RETURNED SEVERAL MINUTES LATER THE ODOR OF GASOLINE WAS EXTREMELY STRONG AND I NOTICED A LARGE PUDDLE OF GAS HAD FORMED ON THE GROUND UNDER MOTORCYCLE. I SHUT THE MOTOR OFF AND LOOKED AND NOTICED THAT FRESH GASOLINE WAS POURING FROM UNDER THE LEFT SIDE OF THE AIR BREATHER AND DUMPING ONTO THE ENGINE AND THEN ONTO THE GROUND. THIS WENT ON FOR SEVERAL MORE SECONDS UNTIL THE FUEL STOPPED FLOWING FROM UNDER THE AIR BREATHER. I CLEANED OFF THE FUEL FROM THE MOTOR AND OFF THE GROUND AND BEGAN TO DO A SEARCH ON THE INTERNET FOR SIMILAR PROBLEMS FROM OTHER SUZUKI M109R OWNERS. I FOUND DOZENS OF COMPLAINTS FROM OTHER OWNERS WHO HAVE AND ARE STILL EXPERIENCING THE SAME EXACT PROBLEM. TODAY I CONTACTED MY LOCAL SUZUKI DEALERSHIP AND INFORMED THEM OF THIS PROBLEM AND THEY SAID THIS IS THE FIRST THEY HAVE HEARD OF THE PROBLEM I DESCRIBED. I WILL TAKE THE MOTORCYCLE IN TO THE DEALER SERVICE AREA THIS COMING SATURDAY AND LET THEM LOOK AT AND FIX WHATEVER HAS GONE WRONG. ACCORDING TO SEVERAL OTHER SUZUKI M109R OWNERS AND SEVERAL DOZEN ARTICLES WRITTEN BY OTHER OWNERS THIS IS NOT AN ISOLATED PROBLEM AND THIS NEEDS TO BE ADDRESSED AND FIXED BY SUZUKI BEFORE A MAJOR FIRE OR DEATH DOES HAPPEN. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1996 SUZUKI SIDEKICK SPORT ON AN ICY AFTERNOON HE PULLED INTO THE DRIVEWAY AT 5 MPH AND HIT THE UTILITY POLE, AND BOTH AIRBAGS DEPLOYED. THE PASSENGER SIDE AIRBAG POPPED AND BURST INTO FLAMES IN THE CENTER OF THE BAG. A NEIGHBOR SAW WHAT HAPPENED ,CAME OVER, OPENED THE PASSENGER DOOR, AND BEAT THE FLAMES UNTIL THE FIRE WAS OUT. THE DRIVER SIDE AIRBAG DEPLOYED AND FORCED THE CONTACT LEFT HAND TO GO THROUGH THE DRIVER'S SIDE WINDOW WHICH SHATTER,ED,AND CAUSED CONTUSIONS TO HIS KNUCKLES. THE CONTACT CONTACTED THE POLICE AND THERE WAS REPORT. THE OFFICER COULDN'T UNDERSTAND HOW THE AIRBAGS COULD HAVE DEPLOYED BECAUSE THE UTILITY POLE HAD NO DAMAGE, BUT THE VEHICLE DID RECEIVE A DING. THE CONTACT HAS PICTURES AVAILABLE OF THE VEHICLE AND THE UTILITY POLE. THE CURRENT MILEAGE WAS 76000.*AK UPDATED 03/19/07.*JB

I HAD TO REPLACE ALL FOUR TIRES WHEN THE CAR ONLY HAD SLIGHTLY MORE THAT 20,000 KM. *JB

ON FEB 3, 2007, I HAD A AUTOMOBILE ACCIDENT. THE ACCIDENT RESULTED IN MY CAR BEING TOTALED. IT HAD EXTENSIVE FRONT END DAMAGE, AND THE AIR BAG SENSORS WERE EXPOSED, BUT THE AIRBAGS NEVER DEPLOYED. I WASN'T INJURED BAD ENOUGH TO SEEK MEDICAL ATTENTION, BUT COULD HAVE BEEN, AS A RESULT OF THE AIRBAGS NOT DEPLOYING. MY INSURANCE ADJUSTER TOLD ME THAT THERE WAS NO REASON FOR THE BAGS TO NOT WORK, BECAUSE THE SENSORS WERE EXPOSED, AND I HAD HIT MANY TREES WITH THE RADIATOR RESTING ON THE MOTOR. MY ADJUSTER GAVE ME HIS NAME AND NUMBER FOR CONTACT IF I NEEDED FOR ANYONE TO CONTACT HIM. MY CAR IS NOW TOTALED, AND I HAVE NO TRANSPORTATION, BECAUSE THE SUZUKI COMPANY WILL NOT STAND BY THEIR PRODUCTS. THIS IS A SAFETY FEATURE, AND SHOULD HAVE BEEN IN WORKING ORDER, AS IT WAS A NEW CAR. *NM

WHEN MY VEHICLE HAD 11,295 MILES ON IT I HAD TO REPLACE THE TIRES AS THEY HAD EXCESSIVE WEAR. THE VISCOUS COUPLING WAS REPLACED AND THE ALIGNMENT WAS CHANGED PER MY WORK ORDER AS RECOMMENDED BY THE TS BULLETIN 11225. NOW MY CAR HAS 30,000 MILES ON IT AND I HAVE TO REPLACE MY TIRES AGAIN. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE MANUFACTURING OF THE VEHICLE ITSELF AS TO CAUSE TWO SET OF TIRES TO BE WORN BARE AFTER ONLY 30,000 MILES. DEALERSHIP WORKED WITH ME ON FIRST SET, THEY ARE UNSURE ABOUT WHETHER THEY WILL HELP WITH THE SECOND SET, ALTHOUGH THE VEHICLE IS STILL UNDER ITS 36,000 MILE WARRANTY. I AM VERY WORRIED ABOUT KEEPING THE VEHICLE IF I WILL HAVE TO GET NEW TIRES EVERY 10-20,000 MILES AND THE CAR MANUFACTURER IS NOT WILLING TO FIX THE VEHICLES. I DO NOT FEEL SAFE DRIVING MY VEHICLE KNOWING THAT THE TIRES ARE WEARING DOWN EXCESSIVELY AND NO ONE SEEMS TO KNOW THE CAUSE. *NM

TRANSMISION COMPUTER FAIL TO WORK PROPERLY AT A MOUTAIN. CARS TEMP. WENT HIGH. VEHICLE WAS STUCK IN 4 GEAR. *NM

PURCHASED VEHICLE 11/24/06 NOT 1 WEEK OLD AND TPMS LIGHT ON 12/6/06 THEY RESET IT ON 12/11/06 LIGHT WENT ON AGAIN PER SERVICE TECH WHEEL SENSOR NOT COMMUNICATING THEREFORE REPLACED SENSOR, HOOKED UP TO SCANNER AND CLEARED CODES ROAD TESTED OK, 12/13/06 LIGHT WENT ON AGAIN PER SERVICE TECH THEY SPOKE WITH SUZUKI TECH LINE AND THE COMPUTER DID NOT REGISTER THE SENSORS, REGISTERED THE SENSORS CALIBRATED THEM AS WELL AND ROAD TESTED SO FAR SO GOOD. 2ND PROBLEM, ON 2/1/07 MY ENGINE LIGHT WENT ON THEY REPROGRAMMED ECM FOR THIS CODE AS PER TBS TS0111286R (NOT SURE WHAT THAT MEANT BUT THE LIGHT WENT OFF). ALSO WHILE ON YOUR SITE I SAW A COMPLAINT IN REFERENCE TO THE PASSENGER AIR BAG LIGHT GOING ON AND OFF. I TOO HAVE SEEN THIS LIGHT GO ON A COUPLE OF TIMES AND WILL CONTACT MY DEALER ONCE AGAIN TOMORROW. *JB