SUZUKI Complaints

THIS IS A POTENTIALLY DANGEROUS SITUATION INVOLVING A 2006 SUZUKI BURGMAN SCOOTER HERE ARE SOME DETAILS: PURCHASED NEW 2006 SUZUKI BURGMAN SCOOTER, WITH ONLY 138 MILES ON THIS SCOOTER MY SELF(DAVE) AND THE SERVICE MANAGER(TREVOR) NOTICED RUSTY WELD JOINTS,HE CONTACTED HIS AREA SUZUKI SERVICE REP AND WE BOTH WERE SHOCKED AT HIS SOLUTION"JUST PUT TOUCH UP PAINT OVER THE RUST?????????????? WE BOTH THOUGHT SUZUKI WOULD EITHER SEND ANOTHER SCOOTER TO REPLACE THIS ONE OR AT THE VERY LEAST REPLACE THE FRAME! AFTER ALL THE FRAME IS THE BACK BONE OF THIS SCOOTER AND RUST IN THE WELD JOINTS AFTER 138 MILES OF USE SUGGESTS AN UNSAFE CONDITION! I CONTINUED TO RIDE THIS SCOOTER WAITING TO HERE FROM THE SUZUKI REP I WAS CONTACTED BY SUZUKI ONCE CONCERNING THE RUSTY WELDS AND THEY TOO SUGGEST TOUCHUP PAINT?????????????? THIS IS NOT A SAFE REPAIR THE FRAME SHOULD BE REPLACED IN THE INTEREST OF SAFETY. I TOLD SUZUKI I WAS GIVING THEM TIME TO RESPOND AND IT HAS BEEN 5 MONTHS AND NO ONE FROM SUZUKI HAS CONTACTED ME OR TREVOR I'M TURNING TO YOU FOR HELP IN THIS SITUATION AND TO REMEDY A POTENTIAL HAZARD. THANK YOU FOR YOUR RESPONSE DAVID A ZICHEK. *NM

THIS GUY IS BI-PASSING SEAT BELTS AND AIRBAGS ON THE ODOMETER CLUSTER ON EBAY! SOMEONE STOP THIS GUY ! THIS IS A FEDERAL CRIME. THIS IS BI-PASSING A SAFETY DEVISE IN AN AUTOMOBILE. AND SHOWING HOW TO PASS INSPECTION WITH IT EBAY AUCTION # 160080828818 GO LOOK !*JB

THIS IS A ROUGH DRAFT OF THE LETTER I WILL BE SENDING TO SUZUKI: I BOUGHT MY SUZUKI FORENZA IN FEBRUARY OF 2005. I HAVE TAKEN MY CAR THREE TIMES TO SUZUKI OF WEST BROWARD FOR AN OIL LEAK. THE FIRST TIME THEY TOLD ME THAT I HAD AN AFTERMARKET OIL FILTER (FROM MEINEKE). I HAD MY DOUBTS THAT THIS WAS THE PROBLEM. I AUTHORIZED THAT THEY CHANGE THE OIL FILTER. WHEN I BROUGHT MY CAR HOME IT WAS STILL LEAKING. I WAS CHARGED $28.04 FOR THE SERVICE THAT DIDN'T SOLVE THE PROBLEM. I BROUGHT THE CAR BACK AND IT WAS DIAGNOSED AS HAVING A POROUS OIL PAN. I WAS NOT REFUNDED (NOR OFFERED TO BE REFUNDED) MY $28.04 FOR THE OIL CHANGE AND FILTER CHANGE. THE PARTS WERE NOT IN STOCK AND I WAS TOLD THAT THEY WOULD ARRIVE THE SAME WEEK. THEY ARRIVED THE FOLLOWING TUESDAY AFTERNOON. THE OIL PAN WAS REPLACED. THE CAR WAS STILL LEAKING OIL. I TOOK IT A THIRD TIME AND THEY COULD NOT DETERMINE THE CAUSE. THEY SAID THERE WAS A RECALL ON THE VEHICLE. BESIDES THE OIL LEAK, THE POWER STEERING HAS BEEN MAKING A HUMMING SOUND WHEN I WOULD TURN THE STEERING WHEEL. THIS PROBLEM I TOOK TO BILL SEIDLES SUZUKI IN MIAMI. I WAS TOLD THAT THE RACK AND PINION WAS DIRTY. THIS SEEMED TO WORK FOR SOME TIME BUT NOW THERE IS STILL A LOWER HUM. BEFORE THESE TWO SETBACKS, THERE WERE MINOR PROBLEMS THAT AROSE AFTER THE 36,000 MILE BUMPER-TO-BUMPER WARRANTY WAS EXPIRED. A BULB WENT OUT IN THE DASH AND THE FOG-LIGHT BULBS WOULD CONTINUOUSLY BURN OUT. I BELIEVE THIS IS A GROUNDING PROBLEM IN THE CAR THAT PRODUCES INTERFERENCE ON THE RADIO DIRECTLY RELATED TO MY ACCELERATION OF THE CAR. AFTER THE FIRST YEAR OF OWNING THIS CAR, IT HAS BEEN PROBLEM AFTER PROBLEM. I HAVE NOTICED THAT THE SERVICE CENTERS FOR SUZUKI IN SOUTH FLORIDA ARE OF THE POOREST QUALITY. THERE IS NO ATTENTION AND IT SEEMS THAT PARTS ARE NEVER AVAILABLE AT THE FACILITIES FOR REPAIRS. I AM EXTREMELY DISAPPOINTED WITH THE PERFORMANCE OF SUZUKI AND THE CUSTOMER SERVICE OF THE COMPANY.

LOUD ABNORMAL KNOCKING SOUND COMING FROM ENGINE WITH CLUTCH LEVER RELEASED. SAME SOUND NEARLY INAUDIBLE WITH CLUTCH LEVER PULLED IN. PRIMARY DRIVE NUT ON CRANKSHAFT THAT SECURES PRIMARY DRIVE GEAR ASSEMBLY LOOSENED AND PARTIALLY UNTHREADED. NUT THEN MAKES WITH CONTACT WITH THE INNER RIGHT HAND ENGINE CASE AND RUBS. THE PRIMARY DRIVE GEAR IS THEN ALLOWED TO SLIDE ON THE CRANKSHAFT OUTWARDS TOWARDS THE CLUTCH ASSEMBLY AND MAKES CONTACT, THE PRIMARY DRIVE GEAR SPRING WASHER IS THEN BROKEN ALLOWING THE PRIMARY DRIVE GEAR ASSEMBLY TO SEPERATE AND LET THE INTERNAL SPRINGS FALL OUT. VARIOUS PIECES OF METAL FRAGMENTS CAN FALL INTO THE OIL SUMP. POSSIBILITY OF CLUTCH DRIVEN GEAR DAMAGE AS WELL AS CAMSHAFT DRIVE GEAR DAMAGE OR ENGINE FAILURE IF LEFT UNCHECKED. PRIMARY DRIVE GEAR SPRINGS AND SPRING WASHERS REPLACED. PRIMARY DRIVE GEAR ASSEMBLY NUT TORQUED TO SPECIFICATION. REMOVE BROKEN PARTS FROM OIL SUMP IF PRESENT. REPLACE CRANKCASE COVER GASKET, ENGINE OIL, AND COOLANT.

I PUT 500 MILES ON MY BIKE OF VERY EASY RIDING THE ENGINE ISN'T BROKEN IN UNTIL 600 MILES AND I PULLED UP TO A STOP LIGHT AND AND THERE WAS A KNOCKING GRINDING NOISE WITH THE CLUTCH OUT AND IT WENT AWAY WHEN I PULLED IT IN. I BROUGHT IT TO THE DEALER AND THEY FOUND THAT THE PRIMARY GEAR NUT HAD BACKED OFF THE CRANKSHAFT AND WAS RUBBING UP AGAINST THE ENGINE CASE. THEY PUT RED LOCTITE ON THE NUT AND RETRORQUED IT AND IT NEEDED A NEW CASE GASKET. THE BIKE IS A 2006 SV1000S. *NM

TL*- WHILE DRIVING ON THE HIGHWAY THE ENGINE CHECK LIGHT ON A 2005 SUZUKI XL7 TURNED ON. WITHIN MINUTES OF THE ENGINE CHECK LIGHT COMING ON THE VEHICLE STARTED TO LOSE POWER, GOING FROM 60 MPH AND DECREASING ITS SPEED UNTIL IT STOPPED RUNNING. THE CONTACT TOWED VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP THEY STATED THAT THE VEHICLE HAD NO ENGINE COOLANT, AND THAT WAS THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE HE NEVER GOT ANY INDICATION OR WARNING THAT THERE WAS A PROBLEM THAT NEEDED TO BE SERVICED ON THE VEHICLE. *AK

2006 SUZUKI FORENZA WITH SAFETY ISSUES REGARDING LOSS CONTROL AND STICKING AND ENGINE STALLING**CC THE CONSUMER STATED THE GEARS WOULD STICK AND SHE HAS EXPERIENCED SEVERAL STEERING COMPONENT FAILURES. TO THIS DATE THE STEERING PROBLEM STILL HAD NOT BEEN ADDRESSED. ONE MONTH AFTER PURCHASING THE VEHICLE, IT WOULD NOT START, THE CONSUMER HAD TO WAIT 2 MINUTES BEFORE TRYING AGAIN. THE CONSUMER COULD NOT GET THE VEHICLE TO GO INTO REVERSE. THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE, THE DEALER STATED THEY LUBRICATED THE SWAY BAR BUSHINGS. THE NOISE EVENTUALLY RETURNED. THE DEALER THEN STATED THAT THEY OVER-LUBRICATED THE SWAY BAR BUSHINGS. *JB

WHILE DRIVING 70 MPH THE FRONT END OF THE SUZUKI GRAND VITARA XL7 (2001) THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY IN MY HANDS. I PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THERE WAS A RIP IN THE RUBBER BOOT UNDER THE SUV ON THE DRIVERS SIDE (FRONT). I BELIEVE IT WAS CALLED A 1/2 SHAFT. I STUCK MY FINGER IN THE RIP OF THE RUBBER BOOT AND FELT A BUNCH OF PIECES ON METAL & LARGE BALL BEARINGS LAYING IN THERE. I HAD TO PARK THE SUV AND CALL SOMEONE TO PICK UP MYSELF AND MY CHILDREN SO THAT WE COULD PICK UP THE WIFE WHICH WAS BEING RELEASED FROM THE HOSPITAL. I RENTED A U-HAUL TRUCK WITH A TRAILER (185.00) AND DROVE IT BACK FROM MILWAUKEE. DECEMBER 24TH. I PLACED THE SUV ON JACK STANDS AND TOOK OFF THE TIRE AND THE CAP FOR THE DRIVE SHAFT ON THE OUTER PART BY THE BREAK DRUM, I FOUND A RETAINER CLIP ABOUT 1" IN DIAMETER. I REMOVED IT AND THE INNER PART OF THE 1/2 SHAFT FELL OFF FROM THE INNER PART OF THE BREAK DRUM. I FOUND OUT THAT THE ONLY THING THAT WAS HOLDING THE DRIVE SHAFT IN PLACE WAS THE RETAINING CLIP. WE DON'T HAVE ANY DEALERS IN THE AREA ANYMORE. I CALLED EVERY PARTS STORE IN THE AREA AND NO ONE COULD SUPPLY ME WITH A NEW PART. I CALLED A NUMBER OF JUNK YARDS TO FIND THE PART AND FOUND 1. THE USED PART COST ME 75.00 I REPLACED IT WITH EASE BUT KNOW THE SUV SITS IN THE DRIVEWAY BECAUSE IT PULLS TO THE LEFT. WE HAVE TO WAIT UNTIL WE CAN AFFORD TO HAVE THE SUV CHECKED OUT BY A SERVICE STATION FOR ALIGNMENT. IT MAY COST US MORE IF THERE IS MORE PROBLEMS THAT ARE NOT NOTICED BY THE EYE. P. S. THERE WAS NOT WARNING THAT THE SUV WAS HAVING ANY PROBLEMS BEFORE THIS HAPPENED. THANK YOU. *NM

ENGINE MAKES KNOCKING NOISE IT HAS BEEN IN THE SUZUKI SHOP TWICE AND ITS STILL NOT FIXED. THE CAR SOUNDS LIKE A DIESEL. DEALER STATES THE NOISE ARE IN OTHER SUZUKI GRAND VITARA. THEY NEED TO RECALL AND STOP SELLING VEHICLES UNTIL THEIR QUALITY IMPROVES. *JB

1) NORMAL DRIVING WITH SEATED ADULT PASSENGER 2) PASS AIR BAG OFF LIGHT CAME ON. NUMEROUS TIMES BETWEEN OCTOBER 7 2006 AND CONTINUING UNTIL YESTERDAY ( JANUARY 14, 2007). 2A) CONTRAST TO POOR TO SEE ABOVE MENTIONED LIGHT IN SUNLIGHT. 3) NOTHING AFTER THREE TRIPS TO THE REPAIR SHOP AND SEVERAL OTHER REQUESTS FOR THE DEALER AND AMERICAN SUZUKI TO REPAIR THE PROBLEM. *JB