SUZUKI Complaints

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON THE INTERSTATE, THE TRANSMISSION SUDDENLY SHIFTED FROM OVERDRIVE TO FIRST OR SECOND GEAR WITHOUT WARNING. THE RPM'S ON THE SPEEDOMETER INCREASED DRASTICALLY, AND THE CONTACT LET OFF THE ACCELERATOR PEDAL. AFTER THE VEHICLE WAS SLOWED DOWN TO 25 MPH, THE TRANSMISSION STARTED SHIFTING NORMALLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE MAIN PROCESSOR HAD TO BE REPROGRAMMED. THE PROBLEM PERSISTED AFTER THE PROCESSOR WAS REPROGRAMMED. THE VEHICLE HAD BEEN TO THE DEALER 6 TIMES FOR THE SAME PROBLEM. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THIS WAS NOT A SAFETY DEFECT, BUT GAVE THE CONTACT A RENTAL CAR WHILE THE VEHICLE WAS BEING REPAIRED.

I PURCHASED A 4 DOOR 2006 SUZUKI FORENZA AND ON THE NEXT MORNING JUST A DAY AFTER I PURCHASED MY CAR I PUT THE KEY IN THE IGNITION AND THE CAR WOULD NOT START. I TRIED AGAIN AND THE CAR STARTED TO SHAKE LIKE IT WAS HAVING A SEIZURE. I LET IT SIT FOR ABOUT 5 MINUTES BEFORE IT STARTED. WHEN I TOLD THE DEALERSHIP OF WHAT HAPPEN I WAS TOLD IT''S A NEW CAR AND I JUST HAD TO BREAK-IT-IN. EVERY MORNING THE CAR WOULD NOT START AFTER SITTING OVER NIGHT. ADDITIONALLY WHEN I DRIVE I WOULD EXPERIENCE SOME DELAYS FROM THE TRANSMISSION, WHEN I ACCELERATE THE CAR WOULD JERK. THE LAST TIME I HAD TO GET THE MY CAR TOWED TO THE DEALERSHIP. I WAS TOLD THE PROBLEM WAS A RE-PROGRAMMING ERROR. THE SERVICE DEPARTMENT DID WHAT WAS CALLED A PASS THROUGH RE-PROGRAMMING HOWEVER THIS DID NOT CORRECT THE PROBLEM. I TOOK THE CAR IN ON SEVERAL OCCASION BECAUSE OF THE SAME PROBLEM. THE LAST INCIDENT HAPPENED ON 9/18/06 AND MY CAR IS STILL BEING TESTED BY THE SERVICE DEPARTMENT AT THE STAR SUZUKI DEALERSHIP AT 1890 DOGWOOD DRIVE IN CONYERS, GA AND THEY ARE UNABLE TO CORRECT THE PROBLEM.. *NM

DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INTERSECTION. THERE WAS PROGRESSIVELY WORSENING DIFFICULTIES TO RESTART THE ENGINE. THERE WAS ALSO A LOUD NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE HIGHWAYS. THE VEHICLE WAS TAKEN TO THE DEALER TWENTY TIMES. AN ATTEMPT WAS MADE TO PURSUE THE LEMON LAW BUT ADVICE WAS PROVIDED TO GIVE THE DEALERSHIP ANOTHER ATTEMPT TO SOLVE THE ENGINE DEFECT. THE ENGINE WAS EVEN REPLACED BUT THE PROBLEMS PERSISTED. EVENTUALLY, THE LEMON LAW WAS NO LONGER APPLICABLE BECAUSE THE VEHICLE HAD MORE THAN 18,000 MILES. THE DEALERSHIP FINALLY DETERMINED THE ENGINE PROBLEM WAS DUE TO DEFECTIVE INJECTORS. THE MANUFACTURER WAS CONTACTED WHO LEFT THE RESOLUTION UP TO THE DEALERSHIP.

THERE IS A SERIOUS FLAW WITH THE SUZUKI RENO... OFTEN TIMES IT DOES NOT START. I BELIEVE THIS REQUIRES A RECALL. NOT ONLY BECAUSE NO NEW CAR SHOULD HAVE THIS PROBLEM, BUT IT THE DEALER REFUSES TO FIX THE PROBLEM. CALLING IT A "KNOWN CASE" THAT THEY HAVE NO SOLUTION FOR. THAT IS NOT WHAT I EXPECT AFTER PAYING THOUSANDS FOR A CAR. YOU CAN SEE THIS IS A VERY COMMON ISSUE BY VIEWING ANY REVIEW SITE, SUCH AS: HTTP://AUTOS.YAHOO.COM/NEWCARS/SUZUKI_RENO_2006/4663/MODEL_USER_REVIEWS.HTML ALMOST EVERYONE HAS HAD THIS PROBLEM - BUT YET NO FIX. I CAN POINT YOU TO MANY OTHER SOURCES WHERE OWNERS ARE HAVING THE SAME PROBLEM. I WOULD REALLY LIKE TO SEE A RECALL ON THIS DEFECT. IT HAS TO BE CORRECTED IN MY OPINION. IF YOU NEED ANYMORE INFORMATION, PLEASE FEEL FREE TO CONTACT ME VIA EMAIL, MAIL, OR PHONE. THANK YOU. *NM

BOUGHT MY CAR BRAND NEW WITH 16 MILES ON IT IN JUN. 2 WEEKS AFTER I BOUGHT IT, THE CAR WOULD NOT START. IT HAS BEEN IN AND OUT OF THE SHOP FOR 53 DAYS AND THE PROBLEM IS STILL NOT FIXED. *JB

I BROUGHT A 2006 SUZUKI FORENZA ON JULY 11, 2006. IN TWO OR THREE DAYS I NOTICED SOMETHING WRONG IN THE WAY IT WAS DRIVING. I TOOK IT BACK AND THE GENERAL MANAGER DROVE THE CAR AND STATED NOTHING WAS WRONG. THE NEXT DAY THE CAR WOULD NOT START. I TOOK IT TO THE DEALER THEY STATED IT WAS A SOFTWARE PROBLEM AND IT NEEDED NEW SPARK PLUGS. THE CAR WOULDN'T START AGAIN. I WAS TOLD IT NEEDED AN UPGRADED SOFTWARE. THE CAR DOESN'T START IT SOUNDS AS IF IT WANTS TO CUT OFF AND IT DRIVES ROUGH AND STALLS. THIS CAR IS BRAND NEW AND MONTGOMERY KEYSTONE MOTORS WERE FULLY AWARE OF THIS AND STILL DECIDED TO SALE ME A LEMON. I HAVE CONTACTED AN ATTORNEY REGARDING THIS. *NM

REFERENCE: 2006 SUZUKI GRAND VITARA, CONTINUING REAR BRAKE PROBLEM PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS DRIVERS / PASSENGERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. THE REAR BRAKES: THE LAST WARRANTY REPAIR DID ADDRESS THE PROBLEM OF THE NOISE AND VIBRATION. BUT NOW IT HAS RETURNED FOR THE THIRD TIME WITH A MORE PRONOUNCED NOISE AND VIBRATION WITH THE ADDITIONAL PROBLEM OF NO STOPPING CORRECTLY DURING A RECENT SUDDEN STOP. DURING THE SUDDEN STOP THE REAR BRAKES WERE VERY NOISY AND VIBRATED THE WHOLE VEHICLE TO THE POINT I AM CONCERNED FOR THE CONTROL OF THE VEHICLE AND MY SAFETY. DEALER COMMENTS TO ME AFTER THE FIRST WARRANTY REPAIR WERE THAT THE BRAKE SHOES HAD TO BE GROUND DOWN TO SOME DEGREE TO CLEAR THE SIDES OF THE BRAKE DRUMS. THIS DID IMPROVE BUT, THIS APPEARS NOT TO BE A PERMANENT FIX. THE LAST WARRANTY REPAIR 3 OCT. 2006 LASTED FOR ABOUT 100 MILES. THE REAR BREAKING PROBLEM IS MOST APPARENT DURING HARD BRAKING WITH THE FOOT PEDAL AND ANYTIME THE HAND BRAKE IS USED. I HAVE ALL THE SUPPORTING WARRANTY DOCUMENTS AND A COPY OF SUZUKIS SERVICE BULLETIN IDENTIFYING THE PROBLEM WITH AN APPARENT FIX THAT IS NOT A FIX. I AM CONCERNED FOR THE CONTROL OF OTHER VEHICLES AND THEIR OCCUPANTS SAFETY. I FILLED A COMPLAINT WITH SUZUKI CUSTOMER SERVICE 6 SEPT. 2006 AT 3:28 PM LOCAL TIME DENVER, COLORADO WITH ALBERT AT 800-934-0934 EXT. 2465 AS THIS WRITING I HAVE NOT HAD A REPLY FOR SUZUKI CUSTOMER SERVICE. I HAVE ASKED THE WARRANTY DEALER TO GET A SUZUKI FACTORY REPRESENTATIVE INVOLVED WITH THIS PROBLEM AND WAS TOLD THAT THIS AREA OF COLORADO DOES NOT HAVE A FACTORY REPRESENTATIVE CURRENTLY. PLEASE HELP ME SECURE A SAFE FIX FOR MY CAR AND ANY OTHERS THAT MIGHT BE AT RISK DUE TO THIS REAR BRAKE DEFECT. *JB

DASH BOARD LIGHTS AND HEADLIGHTS DIM AND CHANGE MODE AT WILL. HVAC BLOWER FAN WHISTLES UNDERCARRIAGE DUST COVER SHAKES LOOSE (NEEDS BOLTS!) WHAT ELSE IS WRONG -- NOT SURE IF I WANT TO KNOW! HAVE CALLED DEALERSHIP FOR SERVICE, BUT HAVEN'T HEARD BACK. *JB

FRONTAL COLLISION (50 MPH IMPACT) AIR BAGS DID NOT DEPLOY. ENGINE CUT-OFF DID NOT WORK. ENGINE HAD TO BE TURNED OFF MANUALLY. VEHICLES TOTALED BY MISSOURI HIGHWAY PATROL. *JB

MY SON WAS RIDING HIS 2006 SUZUKI GSX R1000 ON THE INTERSTATE (75 MPH). THE FRAME BROKE AND HE WENT DOWN. NO OTHER VEHICLES INVOLVED. *NM