SUZUKI Complaints

I BOUGHT MY 2005 SUZUKI AERIO A YEAR AGO, BRAND NEW WITH ONLY 500 MILES ON IT. IN 9 MONTHS WITH ONLY 21,000 MILES ON IT, I HAVE HAD TO REPLACE 3 SETS OF BRAKES ON THE VEHICLE AND A WHOLE NEW SET OF TIRES.

DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS THE VEHICLE STALLED FOUR TIMES. THE VEHICLE DID NOT RESTART WAS TOWED TO THE DEALERSHIP EACH TIME. THE DEALERSHIP REPLACED THE GAS CAP IN AN ATTEMPT TO REPAIR THE PROBLEM, BUT THE PROBLEM PERSISTED. THE VEHICLE WAS A 2006 SUZUKI M109R. *AK

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THROUGH A PARKING LOT, THE MOTORCYCLE IDLED ROUGHLY, THEN STALLED COMPLETELY. THE MOTORCYCLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE FUEL INJECTORS NEEDED TO BE ADJUSTED.

DT*: THE CONTACT STATED THE VEHICLE STALLED OUT WHILE DRIVING AT 5 MPH AND OCCASIONALLY WOULD NOT START. THE PROBLEM USUALLY OCCURRED WHILE STOPPED AT A STOP LIGHT AND ATTEMPTING TO PULL OUT. THE VEHICLE WOULD RESTART AFTER THREE ATTEMPTS. THE DEALERSHIP HAD THE VEHICLE FOR TWO MONTHS, BUT THE VEHICLE WAS STILL HAVING THE SAME PROBLEMS. THE DEALERSHIP DETERMINED THE ETHANOL BEING PUT IN THE GASOLINE WAS AFFECTING THE WAY THE VEHICLE WAS RUNNING, BUT COULD NOT OFFER AN EXPLANATION AS TO WHY. UPDATED 9/15/2006 - *NM

AIR BAG LIGHT ON AND RADIO FLASHING. TOOK CAR INTO DEALER, I WAS TOLD HE KNEW EXACTLY WHAT THE PROBLEM WAS, ALREADY HAD ANOTHER VEHICLE IN EARLIER THE SAME DAY WITH THE SAME PROBLEM. PASSENGER SIDE AIR BAG SENSOR UNDER THE SEAT HAD GONE OUT. WOULD HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT AT A COST OF OVER $1000.00. NOT COVERED UNDER WARRANTY AND THE AIR BAG WILL NOT WORK WITHOUT THE SENOR. THIS IS A 2004 MODEL VEHICLE THAT THE PASSENGER SIDE IS RARELY IF EVER USED. AN AIR BAG SENSOR GOING OUT WITHIN A YEAR AND WITH MORE THAN ONE CAR IN THE SAME DAY SEEMS TO BE A MAJOR SAFETY ISSUE THAT SHOULD BE RESOLVED IMMEDIATELY. OBVIOUSLY THERE IS A DEFECT IF MY CAR IS NOT THE ONLY ONE WITH A SIMILAR PROBLEM. *NM

MY 2003 SUZUKI SV1000S MOTORCYCLE HAS A LONG HISTORY OF CUTTING OUT WHILE IN MOTION, IN TRAFFIC, IN TURNS, RESULTING IN EVENTUAL AND COMPLETE ELECTRONIC FAILURE ON 7/8/2006. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE BIKE IN AUGUST OF 2005. I HAVE HAD MULTIPLE MECHANICS (EVEN DEALER MECHANICS) CHECKING THE FUEL PUMP, GAS TANK, AIR FILTER, FUEL FILTER, AND FUSES TO ATTEMPT TO FIX THIS PROBLEM. THE PROBLEM WAS NEVER FOUND BECAUSE THE CHARACTERISTICS OF THE SURGING AND CUTTING OUT MADE THE BIKE BEHAVE AS THOUGH IT WAS STARVING FOR FUEL. I SUSPECT THIS CUTTING OUT ISSUE TO BE THE CAUSE OF MY CRASH WHILE MAKING A RIGHT HAND TURN AT 25 MPH WHICH OCCURRED ON NOVEMBER 27, 2005, RESULTING IN MILD INJURY TO NECK/SHOULDER AND $1,000 IN DAMAGE TO THE BIKE. AFTER THE TOTAL ELECTRICAL FAILURE ON JULY 8TH I PAID $75 TO HAVE THIS SV TOWED TO THE LOCAL DEALER. THE GREEN IGNITION SWITCH WAS BURNT AND BLACKENED AND REPLACED WITH A NEW SWITCH PLUS SOME DIELECTRIC GREASE. I PAID FOR THE PARTS AND LABOR, AND AFTER A CALL TO SUZUKI OF AMERICA, THEY HAVE OFFERED TO REIMBURSE ME FOR PARTS AND LABOR IN EXCHANGE FOR MY GIVING THEM THE BURNT IGNITION SWITCH. I HAVE ACCEPTED SUZUKI'S OFFER, HOWEVER, IT IS UNFORTUNATE THAT I HAVE ALREADY PAID OVER $1,500 IN BIKE REPAIRS AND MEDICAL BILLS BEFORE THIS ISSUE WAS RESOLVED. I HAVE WARNED TWO OTHER SV1000S OWNERS WHO HAVE EXPRESSED TO ME THAT THEY HAVE THE SAME PROBLEM WITH THEIR BIKES CUTTING OUT AS WELL. THIS IS A SAFETY ISSUE AND I THINK ISSUING A RECALL FOR THIS PROBLEM SHOULD BE OF TOP PRIORITY. THANK YOU VERY MUCH FOR YOUR TIME. *JB

DT*: THE CONTACT STATED A LOUD WHINING NOISE WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE REAR DIFFERENTIAL AND THE FRONT AXEL BEARING NEEDED TO BE REPLACED. *AK

I OWN A 2003 AERIO SUZUKI SX 5-SPEED WITH MANUAL TRANSMISSION. IT'S BEEN POPPING OUT OF 5TH GEAR AND INTO NEUTRAL. I BROUGHT IT TO THE DEALER WHERE PURCHASED. THEY SAID THEY TEST DROVE IT AND COULD NOT "DUPLICATE CONCERN". THE VERY RUDE SERVICE ADVISOR TOLD ME EVEN IF PROBLEM WAS FOUND THEY DO NOT HAVE EQUIPMENT TO REPAIR IT AND TO TAKE IT SOMEPLACE ELSE. SHE ALSO MADE A COMMENT ABOUT NOT NEEDING "FREE WORK",LEADING ME TO BELIEVE BECAUSE IT IS UNDER WARRANTY, THEY DID NOT WANT TO DO EXTENSIVE WORK FOR FREE!! I CALLED SUZUKI AND THEY SAID MOST DEALERS PROBABLY WOULDN'T TEST DRIVE IT MORE THAN 20 MILES AND IT IS HARD TO FIX AN INTERMITTENT PROBLEM AND TO TRY ANOTHER DEALER. DRIVING AT HIGH SPEEDS AND HAVING GEARS POP OUT SHOULD GET MORE ATTENTION THAN AN" INTERMITTENT PROBLEM". OTHER DEALERS ARE MORE THAN 30 MILES AWAY AND HARD TO LEAVE VEHICLE THERE. I READ ABOUT THIS SAME PROBLEM ON LINE AND ONE OF THE PEOPLE 'S DEALER DIAGNOSED THE PROBLEM AS PREMATURE WEAR IN THE 5TH GEAR SYNCHRO ASSEMBLY AND REPAIRED HIS VEHICLE. *JB

1. LOOSE OIL BOLT CAUSED OIL LEAK 1ST DAY OF OWNERSHIP. IT WAS TIGHTENED TO FIX OIL LEAK. 3 DAYS TO REPAIR 2. 3 DAYS LATER HEAD GASKET BLOWN CAUSED OIL LEAK. TOOK 19 DAYS TO FIX PROBLEM. REPLACED WITH NEW HEAD GASKET. 3. 3 DAYS LATER, NEW HEAD GASKET BLOWN. REPLACED AGAIN WITH NEW GASKET, 4 DAYS TO REPAIR. 4. 1 HOUR AFTER PICKUP FROM 2ND NEW HEAD GASKET, OIL LEAK FOR FOURTH TIME. GUESSED AS A FAULTY HEAD. CURRENTLY REPLACING ENTIRE HEAD IN ENGINE. 8 DAYS IN SERVICE SO FAR WITH NO UPDATES GIVEN TO ME. *JB

I PURCHASED THIS VEHICLE BRAND NEW ON JUNE 28TH, 2006. ON JULY 7TH, I NOTICED A SUBSTANTIAL AMOUNT OF OIL ON MY RIGHT BOOT. MILEAGE AT THAT TIME WAS 269 MILES. I WAS STILL IN THE MANUFACTURERS RECOMMENDED BREAK-IN PERIOD, SO I HAD NOT TAKEN THE VEHICLE ABOVE 5000 RPM'S AT ALL. I TOOK THE VEHICLE TO THE DEALERSHIP ON JULY 11TH, 2006. THE MECHANIC DIAGNOSED THE PROBLEM AS A HEAD GASKET LEAK/BLOWN HEAD GASKET. TODAY IS AUGUST 3, 2006 AND THE BIKE IS STILL IN THE SHOP. *JB