SUZUKI Complaints

THE 2005 SUZUKI XL-7 IS RAKED DOWN IN THE FRONT SO MUCH SO THAT IT IS VIRTUALLY IMPOSSIBLE TO SEE WHAT IS BEHIND THE VEHICLE (WITHIN 15 FEET OR SO) WHEN BACKING UP. IF A SHORT PERSON OR CHILD WERE WALKING BEHIND THE VEHICLE, THE DRIVER COULD NOT SEE THEM. THIS IS AN ACCIDENT WAITING TO HAPPEN! *NM

SIRS; THE OTHER DAY I WAS DRIVING DOWN THE ROAD AND NOTICED MY DAUGHTER DOING WHAT JUST ABOUT EVERY WOMAN DOES. SHE HAD HER LEGS ON THE DASH BOARD. THEN IT OCCURRED TO ME, IF A DEER OR OTHER CAR POPPED OUT IN FRONT OF US AND I HIT THEM, THE AIR BAG WOULD COME OUT, AND IT WOULD THROW HER LEGS BEHIND HER HEAD. HAVE YOU DONE ANY TEST ON THIS AND HOW MUCH OF AN INJURY SHE COULD OF HAD. I HAVE NEVER HEARD OF ANY REPORT ON THIS. SHE HAD HER SEAT BELT ON, BUT WITH THE SPEED THE AIR BAG WOULD COME OUT, I THINK IT WOULD KILL HER BY PUSHING HER KNEES INTO HER HEAD OR EVEN BREAK HER BACK. CAN YOU TELL ME IF THERE WAS ANY TEST MADE LIKE THIS. *JB

THIS HAPPENED DAY AFTER WE BOUGHT VEHICLE. VALVE TAPPING COMING FROM MOTOR AT IDLE. RATTLING NOISE FROM ENGINE AT 50 MPH. PASSENGER HEATED SEAT WORKS 10% OF THE TIME. TOOK VEHICLE TO DEALERSHIP GAVE BACK IN ONE HOUR. THE HELP TICKET STATES NEED TO ORDER PART TO HEAT SEAT AND THEY NEED TO CALL TECH SUPPORT TO RESOLVE TAPPING. I TOOK SUV TWO WEEKS AGO I CALL EVERY OTHER DAY. THEY SAY THEY ARE STILL WAITING FOR TECH SUPPORT AND THEY WANT TO FIX BOTH PROBLEMS AT ONCE. ARE THEY WAITING UNTIL THE MOTOR HAS SERIOUS DAMAGE BEFORE MOVING ON TO FIX IT? *JB

DT*: THE CONTACT STATED WHILE DRIVING OFF ROAD IN WARM WEATHER THE MOTORCYCLE RUNS ROUGH AND THERE IS A GAS SMELL. THE GAS CAP WAS TAKEN OFF OF THE VEHICLE; GASOLINE SPURTED FROM THE GAS TANK. THE DEALER STATED THE MOTORCYCLE NEEDED A VENTED GAS CAP, HOWEVER DUE TO THE MOTORCYCLE BEING OFF ROAD AND STREET LEGAL THERE IS NOT A VENTED GAS CAP AVAILABLE. THE MANUFACTURER HAS NOT BEEN ALERTED.

SUZUKI HAS A RECALL ON THE INTRUDER 1500 GAS TANKS. THEY HAVE MY BIKE NOW BECAUSE THE TANK LEAKS. THEY WON'T GIVE IT BACK AND THERE ISN'T A TIMELINE WHEN THEY WILL HAVE REPLACEMENT TANKS. *NM

SAFETY RECALL BY AMERICAN SUZUKI MOTOR CORPORATION; I RECEIVED A NOTICE TO HAVE MY VL1500 INTRUDER INSPECTED AT A DEALER FOR A POSSIBLE FUEL LEAK IN THE GAS TANK ON THIS MODEL, I INQUIRED AT A DEALER WHO WAS THE CLOSEST ONE [50 MILES] IN BARTLESVILLE OK. THEY WOULD NOT MAKE AN APPOINTMENT WITH ME AND SAID THAT I WOULD HAVE TO LEAVE THE BIKE FOR A WEEK. THIS WAS TOTALLY OUT OF REASON . THE FIX IS TO HAVE TAKEN ONLY 2 HOURS MAX. I CALLED THE MANUFACTURE AND WAS TOLD THAT THE RECALL HAD TO BE TAKEN TO A DEALER BUT AS YOU SEE IT APPEARS TO ME THAT NOBODY SEEMS TO CARE ENOUGH TO MAKE ANY REASONABLE ARRANGEMENT. ITS UP TO THE CUSTOMER TO DEAL WITH THEIR PROBLEM AS USUAL. I WAS ON THE PHONE WITH SUZUKI'S MAIN OFFICE TODAY 4/17/2006 AT 4:15 PM CST AND RECEIVED NO RESULTS OR CLEAR DIRECTION OTHER THEN BACK TO THE DUMB DEALER AT BARTLESVILLE. OK. I THINK THE MANUFACTURES NEED A WAKE-UP CALL. NO MORE SUZUKI MOTORCYCLES FOR ME. I HAVE 4 BIKES AND THANK GOD ONLY ONE IS A SUZUKI. *JB

DT*: THE CONTACT STATED THE FUEL TANK IS LEAKING. THERE IS A NHTSA RECALL, #06V025000 ON THE MOTORCYCLE REGARDING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY. THE PARTS NEEDED TO REPAIR THE MOTORCYCLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT WAS INSTRUCTED NOT TO RIDE THE MOTORCYCLE UNTIL THE PARTS WERE AVAILABLE. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.

I HAVE A 2004 SUZUKI VERONA LX THAT FROM THE DAY I BOUGHT IT THE CRUISE CONTROL WANDERS OR SURGES. IT IS GETTING WORSE WITH AGE. IT WILL VERY AS MUCH AS 10 MPH BACK AND FORTH, BACK AND FORTH UNTIL YOU TURN IT OFF. I HAVE HAD SEVERAL CLOSE CALLS AT BEING REAR ENDED WHEN IT SLOWS DOWN SUDDENLY. I HAVE HAD IT TO 4 DIFFERENT DEALERS AND THEY ALL TELL ME THE SAME THING. THIS IS THE WAY IT IS SUPPOSED TO WORK. THEY TELL ME IT WAS FIXED IN THE 2005 & 2006 MODELS. THEN WHY CAN'T THEY RETROFIT THE 2004'S. THIS IS A TERRIBLE SAFETY HAZARD THAT IS GETTING WORSE AS THE VEHICLE GETS OLDER. IT HAS 20000 MILES ON IT NOW, WHAT WILL HAPPEN WHEN IT HAS 50000? QUIT RUNNING TOTALLY!!! *JB

DT*: THE CONTACT STATED THE HEAT SHIELD BOLTS ON THE MOTOR CONTINUALLY BECAME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR TIGHTENING OF BOLTS SEVERAL TIMES.

FRAME AT WELD NEAR FRONT FORK HAS CRACK, I AM AFRAID TO RIDE IT DUE TO THE DEFECT AND IF IT LETS GO AT THE WELD. SEVERAL MOTORCYCLE SHOPS HAVE LOOKED AT THE CRACK AND ALL STATE THEY BELIEVE IT IS A MANUFACTURER DEFECT, AND HAVE NOT SEEN WELDS CRACK LIKE THIS. I ALSO SPOKE TO A SUZUKI FACTORY REPRESENTATIVE WHO SAID HE NEVER SAW ANYTHING LIKE THIS, AND I SHOULD TAKE THE BIKE TO A WELDER FOR REPAIR,BUT ALSO OFFERED NO FINANCIAL ASSISTANCE. I HAVE FILED A COMPLAINT WITH AMERICAN SUZUKI ALSO AND I AM AWAITING A CALL-BACK. *JB