SUZUKI Complaints

ON A RAINY WEDNESDAY MORNING, CAME TO A STOP SIGN SIGNALED TO MAKE A LEFT TURN UPON MAKING THE LEFT TURN THE CAR JUST ACCELERATED AND WENT INTO A WALL. CAUSING DAMAGE TO THE FRONT OF THE CAR

DRIVER'S SEATBELT COMES UNSECURED BY ITSELF--HAS HAPPENED TWICE. HAVE ONLY HAD VEHICLE ABOUT TWO MONTHS. PURCHASED BRAND NEW.

WHILE DRIVING AT ANY SPEED VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER APPLIED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. *AK *BF *NM

THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JB

I RECENTLY PURCHASED A NEW SUZULI VERONA. I WHAD PUT L;ESS THAT 2000 MILES ON THE VEHICLE WHEN THE VEHICLE LOST POWER (WHILE I WAS DRIVING ON THE INTERSTATE). I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND CALL FOR A TOW TRUCK. MY VEHICLE WAS TOWED BACK TO THE DEALER AND UPON THEIR INSPECTION, I HAD A COMPLETE FAILURE OF THE ENGINE WHICH REQUIRED A BRAND NEW ENGINE TO BE PUT IN MY VEHICLE. I HAVE ASKED SUZULI TO REPLACE MY CAR INSTEAD OF GIVING ME BACK THE ONE I PURCHASED 4 WEEKS AGO. STILL NO ANSWER. I WOULD HAVE NEVER EXPECTED A COMPLETE ENGINE FAILURE ON A BRAND NEW VEHICLE I OWNED LESS THAN A MONTH WITH LESS THAN 2000 MILES ON IT.

I HAD THE TIRES INSPECTED LESS THAN 3 WEEKS AGO WHEN I HAD MY OIL CHANGED. NO MAJOR TREAD WEAR AND THEY PASSED SITE INSPECTION. I WAS EXITING A CONSTRUCTION ZONE GOING 35 MPH WHEN THE REAR DRIVERS SIDE TIRE BLEW OUT. BY THE TIME I WAS ABLE TO SAFELY LEAVE THE ROAD THERE WAS NOTHING LEFT OF THE TIRE AND I WAS DRIVING ON THE RIM. ON INSPECTION AFTER TIRE WAS CHANGED THE PASSENGER SIDE REAR TIRE WAS COMPLETELY BALD ALSO AND DOWN TO THE THREADS

CONSUMER LETTER REGARDING THE POOR SALES AND SERVICE ETHICS OF THE SUZUKI DEALERSHIP.***NO ANSWER REQUIRED***. *MR WHEN THE CONSUMER PURCHASED THE VEHICLE THE REMOTE FOR THE DOOR LOCKS DID NOT WORK. A NEW ONE WAS ORDERED WHICH THE CONSUMER HAD TO PAY FOR. THE VEHICLE DID NOT COME WITH AN OWNER'S MANUAL AND THE CONSUMER HAD TO PAY FOR A NEW ONE. THE AIR CONDITIONER DID NOT WORK. WHILE DRIVING THE CONSUMER HEARD A THUMPING NOISE. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE AND FOUND THAT TWO LUG NUTS ON THE DRIVER'S SIDE REAR TIRE WERE MISSING AND THE THREE OTHERS WERE LOOSE. THE OTHER WHEELS WERE CHECK AND THEY TOO HAS LOOSE LUG NUTS. *NM

THE CONSUMER STATED THAT SHE HEARD A SQUEALING SOUND UNDER THE HOOD WHILE MAKING A SHARP RIGHT TURN. OCCASIONALLY AFTER THE SOUND, THE STEERING CONTROL WOULD NOT BE THERE. THE CONSUMER SPOKE TO DEALER, WHO STATED THEY WORKED ON THE TRANSMISSION AND CHANGED THE OIL.

MY WIFE'S 2001 SUZUKI XL-7 HAS MADE AN ENGINE NOISE SINCE SHE BOUGHT IT. WE HAD IT SERVICED AT 32,000 MILES FOR A RECALL AND NOTHING WAS SAID BY THE SERVICE DEPARTMENT ( STILL UNDER WARRANTY ) AGAIN AT 64,000 PLUS WE HAD IT SERVICED AND THE SERVICE DEPARTMENT SAID THAT THE VEHICLE NEEDED A NEW TIMING BELT TESIONER PUT ON FOR AROUND $1300.00 DOLLARS. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND THEY SAID TO GO BY A DEALERSHIP AND GET THE DISTRICT MANAGER'S NUMBER TO TALK TO HIM ABOUT THE PROBLEM. I DID , AND I CALLED : ONLY TO BE TOTALLY DISRESPECTED BY THE DISTRICT MANAGER ([XXX]) , HE REALLY DIDN'T LIKE THE FACT THAT I GOT HIS PHONE NUMBER AND TOLD ME SO ; I HOPE HE LIKES IT NOW! THE SERVICE DEPARTMENT WHERE WE BOUGHT THIS VEHICLE HAS REALLY NOT SHOWN ANY CONCERN ABOUT MY FAMILY HAVING PROBLEMS WITH THIS VEHICLE EITHER SO I'M TELLING EVERYONE THAT DONALD CRAIG SUZUKI IN MOORESVILLE , NC COULD CARE LESS ABOUT YOUR PROBLEMS AFTER YOU BUY A CAR FROM THEM AND THEIR SERVICE DEPARTMENT IS EVEN WORSE. THEIR SERVICE MANAGER HASN'T BOTHERED TO EVEN CONTACT ME EVEN AFTER A COMPLAINT TO THE DISTRICT MANAGER ( WHO'S A REAL JERK) AND A COMPLAINT TO SUZUKI'S CORPORATE HEADQUARTERS. I HOPE THAT NOONE ELSE GETS MIXED UP[ WITH THIS GROUP BUT IF YOU DO OR HAVE PLEASE GIVE THEM A CALL AND VOICE YOUR COMPLAINT : I'M SURE THEY WOULD LOVE TO HERE FROM YOU!. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2004 SUZUKI VERONA PURCHASED MAY 2004 FROM TAO SUZUKI, FUQUAY VARINA, NC. ALMOST FROM THE START THE VEHICLE HAS HAD A HISTORY OF FREQUENTLY RUNNING ROUGH AND/OR STALLING OUT. A COUPLE OF TIMES I ALMOST GOT HIT BY OTHER VEHICLES AS A RESULT OF THE STALLING. DEALER HAS MADE ADJUSTMENTS TO THE FUEL M IXTURE AND STATED THAT IT SHOULD BE FINE. IT CONTINUES TO OCCASIONALLY RUN ROUGH AND ALSO STALLS OUT. THE LATEST INCIDENT WAS TODAY, 29 APRIL 2005. I FEEL IT IS A POTENTIAL HAZARD TO DRIVE.*AK