SUZUKI Complaints

WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY/UNEXPECTEDLY ACCELERATED. THE CONSUMER APPLIED THE BRAKES HARD AND TURNED OFF THE IGNITION SWITCH. THE DEALER WAS NOTIFIED AT THIS TIME. *JB DURING ACCELERATION CRACKED DIFFERENTIAL, DO NOT KNOW WHAT THE CAUSED. MAYBE DEALER DIDN'T FIX PRIOR RECALL WHICH HAD TO DO WITH ACCELERATOR CABLE. VEHICLE WAS REVVING UP, IT'S A GOOD THING CONSUMER WIFE SHUT THE IGNITION OFF. CONSUMER WARRANTY HAD TO PAY $1543.34 FOR WHAT THEY FEEL WAS THE DEALERS FAULT WHICH IS NOT FAIR. *BF

DT: IN MIDDLE OF NIGH,T NO WEATHER PROBLEMS, AND WITHOUT WARNING THE BRAKES FAILED. HAD TO STAND ON BRAKES, AND HAD TO PULL EMERGENCY BRAKE TO STOP. AND WHEN HE GOT OUT HE SAW THE FRONT DRIVERS SIDE WHEEL WELL WAS GLOWING AND SMOKING. BOTH MANUFACTURER AND DEALER SAID IT WAS NOT A DEFECT. CALLER FOLLOWED MAINTENANCE ROUTINE. DEALER FOUND THE BRAKE PADS WERE BAD.*AK

CONSUMER WAS RIDING ON THE BACK OF A 2004 SUZUKI INTRUDER 4500 AND HER SHOE HEEL MELTED AS A RESULT OF THE FOOT PEG BEING MOUNTED TOO CLOSE TO THE EXHAUST.*MR THIS HAPPEN WITHIN 20 MILES OF RIDING (2004 SUZUKI VL150054 STREET MOTORCYCLE). *BF *N M

I PURCHASED A NEW 2004 SUZUKI VERONA IN DEC OF 2004. I HAVE A 6 YEAR OLD WHO BY LAW MUST BE IN A BELT POSITIONING BOOSTER SEAT IN THE REAR SEAT. THIS VEHICLE IS COMPLETELY INCOMPATIBLE WITH EVERY BOOSTER SEAT ON THE MARKET. THE REAR "SEAT BITE" IS TOO NARROW AND THE SEAT BELT (RECEIVING END) IS TOO SHORT. I BROUGHT THIS SERIOUS PROBLEM TO THE ATTENTION OF THE DEALERSHIP (HUNTINGTON KIA/SUZUKI ON LONG ISLAND, NY)THEY WERE OF ABSOLUTELY NO ASSISTANCE. IN FACT THEIR ADVICE WAS COMPLETELY CONTRARY TO ALL MANUFACURER'S INSTRUCTIONS. I THEN CONTACTED SUZUKI CORP. AND WAS TOLD THERE WAS NO REMEDY TO MY PROBLEM. THEY DO NOT MANUFACTURE SEAT BELT EXTENDERS FOR THE REAR SEAT BELTS (WHICH MAY OR MAY NOT BE A SOLUTION???) I HAVE SENT A COMPLAINT TO THE NTSB WHO REFERRED ME TO THE NHTSA THIS IS MY 2ND CORRESPONDANCE WITH YOU.

DT: RAN OFF THE ROAD GOING ABOUT 25 MPH ONTO THE SIDEWALK. CONSUMER HIT AN ELECTRICAL BOX AND STREET SIGN. THE CAR STOPPED AND THE POLICE AND EMV CAME. THE POLICE STATED THAT THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS TAKEN TO THE HOSPITAL AS A PRECAUTION. CONSUMER DID HAVE PREVIOUS BACK PROBLEMS AND DIDN'T KNOW IF IT WOULD CAUSE MORE PROBLEMS. *TT

DT: CONSUMER HAD CAR FOR 2 YEARS. ABOUT EVERY 5,000 MILES HAD TO CHANGE THE TIRES ON THE FRONT END DUE TO THEM WEARING OUT ON THE INSIDE OF THE TIRES. VEHICLE WAS TAKEN TO DEALER FOR FRONT END ALIGNMENT. FRONT END ALIGNMENT DID CORRECT THE PROBLEM. *TT

DT CONSUMER STATES THAT HIS MOTORCYCLE IS MAKING A SQUEAKING, SCRUBBING NOISE IN THE FRONT WHEEL. THE BIKE WAS TAKEN TO A SERVICE DEALER, BUT THEY HAVEN'T FOUND THE CAUSE OF THE NOISE. THE SERVICE DEALER DID SAY IT COULD BE DUST OR SOMETHING LIKE THAT. *TT

12003 SUZUKI 1500 : CONSUMER IS EXPERIENCING A BAD SHAKING VIBRATION IN THE HANDLE BARS WHEN DECELERATING FROM 40 TO 25 MPH.***NO ANSWER REQUIRED***. *MR SLOWING DOWN AND USING THE TURN SIGNAL COULD RESULT IN AN ACCIDENT. THE CONSUMER COULD NOT TAKE HIS HANDS OFF OF THE HANDLE BARS TO SIGNAL A TURN OR STOP. THE CONSUMER WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PROBLEM COULD NOT BE FIXED. *SC *JB

I HAVE HAD A SERIES OF SAFETY CONCERNS INVOLVING A RECALL NOTICE THAT WAS ISSUED DUE TO A DEFECT WHICH EXISTS IN ALL 2004 SUZUKI VERONA PASSENGER CARS. THE ENGINE CONTROL MODULE (ECM) HAS A PROGRAM FAULT WHICH CAUSES THE FUEL TO AIR RATIO TO BECOME TOO LEAN IN SOME CIRCUMSTANCES, RESULTS IN ENGINE STALLING. IF STALLING OCCURS, THIS CAN RESULT IN LOSS OF CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING. I PURCHASED A 2004 SUZUKI VERONA EX 2.5L AUTOMATIC, VEHICLE ID [XXX] ON 10/04/03 AT THE AUBURN SUZUKI DEALERSHIP, GIANT OF THE VALLEY. I RETURNED TO THE DEALER A DOZEN TIMES FOR THE SAME IDLE FLUCTUATION ISSUE AS WELL AS THE CHECK ENGINE LIGHT COMING ON. I WAS TOLD THAT THE CAR WAS FINE AND THAT I COULD CONTINUE TO DRIVE IT EVEN WITH THE CHECK ENGINE LIGHT ON. I WAS TOLD THAT THEY WERE WORKING THE CHECK ENGINE LIGHT ISSUE. ON 5/9/05 MY CAR IS DROPPED OFF AT SUZUKI. ON 5/10/05 I RECEIVED A CALL (VOICE MESSAGE ON MY CELL PHONE) FROM JIM GOLDEN AT 5:09 P.M. STATING THAT THEY ORDERED A THROTTLE BODY ASSEMBLY AND THAT IT WOULD RESOLVE THE ISSUES OF IDLE DROPPING AND IDLE QUALITY. ON 5/11/05 I RETURNED JIM GOLDEN?S CALL AT 7:00 A.M. AND STATED THAT I WAS NOT CONVINCED THAT THE THROTTLE BODY ASSEMBLY WOULD FIX MY CAR AND REQUESTED A REFUND. I ALSO STATED THAT I WAS FILING FOR THE WASHINGTON STATE LEMON LAW AT WHICH TIME I WAS TOLD THAT THE DISTRICT REPRESENTATIVE WOULD CALL ME. ON 5/12/05 THE DISTRICT REPRESENTATIVE, LEONARD SMITH CALLS ME AND STATES THAT THERE IS NOTHING HE CAN DO ABOUT IT. THIS IS A SAFETY ISSUE AND WANT A REPURCHASE OF THE 2004 SUZUKI VERONA. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEN APPLYING THE BRAKES A LOUD BANGING SOUND WAS PRODUCED AND THE VEHICLE VEERED TO THE RIGHT. *AK BRAKE GRABS AND PULLS THE CAR OFF THE ROAD TO THE RIGHT. BRAKES SNAP AND POP CAUSING THE CAR TO STOP IN A PECULIAR FASHION. THE CAR NEEDS TO BE RECALLED BEFORE SERIOUS PROBLEMS OCCUR TOTAL BRAKE FAILURE. *BF *NM