SUZUKI Complaints

CONSUMER LETTER REGARDING CONCERNS WITH THE TIMING CHAIN TENSIONERS ON THE 1999-2002 GRAND VITARI XL7. *MR OTHER PROBLEMS: BROKEN KEYLESS ENTRY WHICH OCCURRED TWICE, THE VEHICLE RADIATOR (TWICE), WATER PUMP (TWICE), AND THE THERMOSTAT WAS REPLACED TWICE. TSB TS 07 03014R2 *SC

DT: CONSUMER'S VEHICLE REAREND. NOISE COMING FROM THE DRIVETRAIN. CONSUMER TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER COULD FIND NO PROBLEM , CONSUMER TOOK IT BACK TO THE DEALER AND THE DEALER KEPT THE VEHICLE FOR A WEEK. THEN, DEALER SAID PROBLEM WAS COMING FROM THE FIREWALL OR THE ASHTRAY, THE SECOND TIME, AFTER THE VEHICLE WAS PICKED UP BY THE CONSUMER, DID NOT RECEIVE PAPER WORK, WHEN CONSUMER RECEIVED PAPER WORK IT STATEDTHAT THE REAR BRAKES WERE RUSTED. *AK

DT: CONSUMER HAD TO PUT A NEW ENGINE IN THE CAR. THE CHECK ENGINE LIGHT CAME ON BEFORE THEY REPLACED THE ENGINE. THE ENGINE LIGHT CAME ON 4 TIMES ON AFTER THEY REPLACED THE ENGINE. THEY REPLACED SOME OF THE SENSORS. THE CAR WAS JERKING AND CUTTING OFF EVERY NOW AND THEN. THE CONSUMER NOTICED THE CAR WAS RIDING DIFFERENTLY. THE IGNITION HAS A BUZZING SOUND. THEY WERE SUPPOSED TO FIX THE TACHOMETER. THE AIR CONDITIONER DOESN'T WORK. *AK THE DRIVERS SIDE WINDOW WOULD CONTINUE GO DOWN. SMOKE WAS EMITTING FROM THE EXHAUST. *JB

MY 2003 SUZUKI SV1000S MOTORCYCLE HAD AN INTERMITANT TOTAL POWER(ELECTRICAL) FAILURE THAT WOULD RESULT IN THE BIKE COMPLETELY SHUTTING OFF. BIKE WAS BROUGHT TO A LOCAL DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM. THE DEALER REPLACED THE BATTERY UNDER WARRENTY AND ADVISED ME THAT SOMETIMES THE BATTERYS JUST GO BAD. THE BIKE WAS FINE ON THE FEW SHORTER RIDES I TESTED IT ON..THE MOTOR DIDN'T CUT OUT LEADING ME TO BELEIVE THAT THE PROBLEM WAS FIXED. WHILE LEANING IN TO A CORNER ON THE MORNING OF SEPT. 13TH I AGAIN EXPERIENCED THIS ENGINE CUT OUT LEADING ME TO LOOSE CONTROL OF THE FRONT END. THIS RESULTED IN A PRETTY NASTY HIGH SIDE ACCIDENT WHEN I TRIED TO SAVE THE BIKE. INJURIES WERE A BROKEN SHOULDER, ELBOW, AND TWO CRACKED VERTIBRAE. WHEN I WAS WELL ENOUGH AFTER THE ACCIDENT I WANTED TO KNOW FOR MYSELF WHAT HAPPEDED, SO APART CAME THE BIKE. THE CAUSE OF MY INTERMITANT FAILURE TURNED OUT TO BE A FAULTY ELECTRICAL CONNECTION WERE THE IGNITION SWITCH PLUGS IN TO THE MAIN WIRING HARNESS. THE BIKE WAS BROUGHT TO A LOCAL DEALER AT THIS POINT FOR REPAIR, AND PER SUZUKI'S RECOMENDATIONS THE FAULTY PLUG WAS REPLACED.....I WAS JUST SO PLEASED WITH SUZUKI'S EXPLANATION REGARDING THIS MATTER. THERE TAKE WAS "SOMETIMES THESE PLUGS WORK LOOSE AND GO BAD." IF ANY ONE NEEDS PICTURS OF THE CRAP PLUG I HAVE THEM. JG

DT: DRIVERS' SIDE AIR BAG DID NOT DEPLOY IN THE EVENT OF AN ACCIDENT WHILE DRIVING 35 MPH. *AK

DT: THE CONSUMER OWNS A 2002 SUZUKI XL7. VEHICLE HAS WENT THROUGH FOUR SETS OF TIRES WITHIN 45000 MILES. SUZUKI HAD REPLACED ALL FOUR TIRES AND KEPT THE CAR FOR DAYS TRYING TO GET THE CAR TO ALIGN. THE TIRE COMPANY SAYS THAT THE ALIGNMENT IS NOT OUT ENOUGH TO DAMAGE THE TIRES. OTHER PEOPLE HAS HAD THIS PROBLEM AND THERE IS COMPLAINTS ON THE NHTSA WEBSITE THEY HAVE ALSO HEARD OF THE 2003 WITH THE SAME PROBLEM. *TT

DT: THE BRAKES ARE SQUEAKING, AND THE TECHNICIAN CANNOT FIND THE CAUSE OF THE PROBLEM. THE BRAKE PADS WERE REPLACED AND WERE STILL SQUEAKING. THE FRONT SHOCKS WERE REPLACED, BUT THE TECHNICIAN SAID THE REAR SHOCKS NOT WORKING WELL, AND THIS WAS NORMAL. AIR CONDITIONER (A/C) WAS NOT COOLING. THE VEHICLE DOES NOT FEEL SAFE ANYMORE.*AK

PURCHASED A NEW 2004 SUZUKI INTRUDER 1400 CC MOTORCYCLE AND HAD A DEFECTIVE/ WARPED FRONT BRAKE ROTOR REPLACED AT 450 MILES. SUZUKI MOTOR COMPANY (MANUFACTUER)STATED BRAKES WERE NOT COVERED UNDER WARRANTY BUT DEALER REPLACED DEFECTIVE ROTOR AND BRAKE PADS AT NO COST TO OWNER.

DT; HAS BEEN HAVING PROBLEMS WITH TIRES. HAS THEM ROTATED EVERY 6 MONTHS. DURING THIS TIME, A KNOT WAS VISIBLE ON THE TIRE. HAD TO HAVE IT REPLACED, DEALER SAID TIRES WERE DRY ROTTING. ACTUALLY WENT TO SEPERATE DEALERS AND THEY BOTH NOTED THE SAME THING IN REGARDS TO THE TIRES DRY ROTTING. NOW HAS TO REPLACE 2 MORE TIRES, THERE IS PLENTY OF TREAD ON TIRES BUT DEALER SAID IF SIDEWALL IS STRUCK WITH THOSE KNOTS A BLOWOUT WILL OCCUR.

SEE NHTSA CAMPAIGN ID NUMBER : 03V512000 IN DECEMBER 2004 PURCHASED A SUZUKI XL-7 FOR $15,000 CASH WITH 24,000 MILES IN APRIL 2005 I STOPPED AT A STOP SIGN, SIGNALED TO MAKE A LEFT TURN. THE CAR SPUN FROM THE REAR CAUSING IT TO GO OUT OF CONTROL AND INTO A WALL. THE WHOLE FRONT END WAS SMASHED, REPAIRS ARE GOING TO COST ME $9,000 IN DAMAGES. EXPLAINED TO SUZUKI THAT THIS CAR WAS PAID FOR IN CASH AND THAT I ONLY HAD LIABILITY. SUZUKI IS STATING THAT THEY CAN'T DO ANYTHING CAUSE THE CAR DIDN'T HAVE FULL COVERAGE, AND THE RECALL WAS SENT TO THE ORIGINAL OWNER. I PURCHASED THIS CAR FROM A DEALER NOT THE ORIGINAL OWNER. THE CAR HAS AROUND 26,000 MILES ON IT NOW AND IS IN THE AUTO BODY SHOP BEING REPAIRED. SUZUKI SHOULD PAY FOR THIS SINCE THIS CAR IS STILL UNDER WARRANTY. WHY SHOLD I HAVE TO PAY AN EXTRA $9,000 WHEN THE CAR FAILED. IF THE CAR IS DAMAGED DUE TO THIS RECALL WHY SHOULD I HAVE TO PAY FOR THE REPAIRS. DESPERATELY SEEKING ADVISE. THANK YOU