SUZUKI Complaints

DT: THE VEHICLE HAS BEEN IN OVER THE LAST 8-9 MONTHS FOR A METAL TO METAL SOUND IN THE SECONDARY BRAKING SYSTEM. DEALER SAID IT WAS A KNOWN PROBLEM, AND THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. THE CALIPERS ON THE SECONDARY BRAKING SYSTEM THAT OPERATESD THE EMERGENCY PARKING BRAKE IN THE REAR. IF THE PADS DISLODGED IT WOULD CAUSE THE WHEELS TO LOCK UP. THE VEHICLE HAS BEEN INTO THE SERVICE DEPARTMENT AROUND 10-15 TIMES. CONSUMER'S FATHER, STEVE HERMAN, HAS FILED THIS COMPLAINT ON BEHALF OF THE OWNER WHO WAS AWAY AT COLLEGE.*AK

I WAS PULLING INTO MY GARAGE AND I HAD MY FOOT ON THE BRAKE NOT THE ACCELERATOR PEDAL. THE ENGINE SURGED AND PULLED MY TRUCK INTO THE FRONT WALL OF MY GARAGE RESULTING IN BODY DAMAGE TO THE HOOD AND FRONT BUMPER. AFTER HITTING THE WALL, THE WALL BEING WHAT STOPPED ME, MY TRUCK CAME BACK DOWN TO A NORMAL IDLE. AT THIS POINT, THE BRAKE PEDAL WAS ABLE TO BE PUSHED ALL THE WAY TO THE FLOOR AND AFTER THE INCIDENT MY POWER WINDOWS WERE MALFUNCTIONING. THE WINDOWS WOULD NOT ROLL DOWN, BUT MADE A VERY LOUD CLICKING NOISE WHEN WE WOULD PRESS THE BUTTON TO ROLL THEM DOWN. MY TRUCK HAS BEEN TO TWO DIFFERENT DEALERS ON MORE THAN 3 OCCASIONS FOR THIS PROBLEM. THEY ARE UNWILLING TO FIX ANYTHING. HOWEVER, LAST TIME I HAD MY TRUCK IN FOR THIS PROBLEM, THE SERVICE MANAGER TOLD ME THAT SUZUKI WAS AWARE OF THE PROBLEM, BUT DID NOT CONSIDER IT TO BE A SAFETY ISSUE. THEREFORE, THEY ARE NOT OFFERING ANY SORT OF SOLUTION TO ME AT THIS TIME. I WOULD LIKE TO ADD THAT I HAD MY 5 YEAR OLD DAUGHTER IN THE VEHICLE WITH ME AT THE TIME OF THE ACCIDENT.

DT: THE AIR BAG LIGHT BEGAN COMING ON ABOUT TWO MONTHS AGO. ON THE PASSENGER SIDE AIR BAG LIGHT STAYED ON. TODAY WAS THE FOURTH TIME THAT CAR WAS TAKEN TO DEALER TO REPLACE THE PASSENGER SEAT THAT CAUSED THIS LIGHT TO GO OFF FOR A FEW DAYS. THE DIGITAL CLOCK ALSO BEGINS TO FLASH. OWNER WAS TOLD THAT THE AIRBAG COULD DEPLOY WITHOUT IMPACT OR NOT DEPLOY WHEN NEEDED. DEALERSHIP WAS COOPERATING WITH NOT CHARGING FOR REPLACEMENT OF THE SEAT OR DIAGNOSTIC.*AK

WHEN EVER IT RAINS THERE IS A LEAK AT THE TOP OF THE WINDSHIELD ON THE DRIVERS SIDE. THE PREVIOUS OWNER TOOK THE VEHICLE TO THE DEALER BEFORE THE WARRANTY EXPIRED. THE CONSUMER FEELS THAT THE PROBLEM WAS NOT CORRECTED BE CAUSED THE WINDSHIELD STILL LEAKS. *NM

2004 SUZUKI AERIO TIRES ARE SUFFERING FROM PREMATURE WEAR. *MR THE CONSUMER WAS WRITING ON THE BEHALF OF HER MOTHER. THE REAR TOE ON THE VEHICLE HAD BEEN ADJUSTED. THE PROBLEM MAY DUE TO A MANUFACTURING AND OR ENGINEERING DEFECT. TSB#0304145 THE CONSUMER REQUESTED REIMBURSEMENT FOR THE EXPENSES ASSOCIATED WITH THE DEFECT. *SC *JB

DT: CONSUMER NOTICED A PROBLEM WITH BRAKES AT ABOUT 6,000 MILES. THE EMERGENCY BRAKE LIGHT CAME ON. DEALER WOULD NOT FIX THEM UNDER WARRANTY. DEALER SAID THAT BRAKES WENT FROM TEN MILLIMETERS TO FOUR MILLIMETERS. ACCUSED CONSUMER OF RIDING BRAKES. CONSUMER SAID SHE DIDN'T RIDE THE BRAKES. SHE GOT VEHICLE WITH 325 MILES ON IT, AND VEHICLE DID NOT SEEM TO ACCELERATE AT THE RATE IT SHOULD. CONSUMER BELIEVED BRAKES WERE SOMEHOW ENGAGED AND HOLD IT BACK. C VEHICLE WAS INVOLVED IN AN ACCIDENT ON DEC. 6, 2004. THIS HURT THE WARRANTY. BROOME CADILAC IN MISSOURI STATED THAT THE ACCIDENT HAD NOTHING TO DO WITH THE BRAKE PROBLEM.*AK

FRONT WHEEL BEARINGS FAILED AT ABOUT 6500 MILES. MOTORCYCLE STARTED LURCHING AND I PULLED OVER TO THE SIDE AND ONE OF THE FRONT WHEEL BEARINGS WAS ALMOST TOTALLY DESTROYED. THERE WASN'T A SCREECHING SOUND OR ANTHING TO WARN ME THAT THE BEARINGS WERE FAILING PRIOR TO THIS. THIS IS A KNOWN PROBLEM TO OWNERS OF THE SUZUKI AF650 BUT SUZUKI HAS NOT ADDRESSED IT. SUZUKI DID REPLACE THE BEARING. INITIALLY THEY TOLD ME TO PAY FOR IT BECAUSE IT WAS A BEARING THAT'S CONSIDERED A "WEAR ITEM." LATER THE DEALER REIMBURSED ME FOR THE COST OF THE BEARING AND LABOR.

OIL LEAK THAT HAS BEEN A KNOWN ENGINEERING DEFECT AND NOT YET CORRECTED BY SUZUKI

2001 SUZUKI GR.VITARA 25,000 MILES ON ENGINE. TICKING NOISE FROM ENGINE,LOSS OF POWER. SUZUKI STATED TIMING TENSIONER IS THE CAUSE. REPAIRED UNDER EXTENDED WARRANTY 3 TIMES, WITHIN 6 MONTHS. EXTRA COSTS PLACED ON COMSUMER. SUZUKI RECOMMENDED REPLACEMENT OF TIMING CHAINS,AND WOULD NOT COVER THE COST. THE ENGINE FROM WHAT I UNDERSTAND COULD HAVE SEIZED. FIRST REPAIR ON 12-21-04, SECOND ON 03-15-05, LAST REPAIR ON 06-06-05. AT PICKUP ON DATE OF LAST REPAIR, BELTS FROM FRONT OF ENGINE WERE SHREDDING OF THE PULLEYS! ON THAT DAY I TRADED-IN THE CAR, AS I WAS TIRED OF FIGHTING WITH SUZUKI AND MY FORMER DEALERSHIP FOR RERPAIRS.

THE PASSENGER SIDE AIR BAG IS OFF LIGHT IS ILLUMINATED EVEN IF PASSENGER WEIGHING OVER 100 POUNDS IS SEATED IN FRONT PASSENGER SEAT. SENSOR WILL RESET IF PASSENGER GETS OUT AND CAR IS RESTARTED. DEALER STATES THAT THERE IS NOTHING WRONG AND REFUSES TO FIX SEAT SENSOR.