SUZUKI Complaints

CONSUMER COMPLAINING ABOUT ENGINE NOISE INVOLVING THE 2001 SUZUKI GRAND VITARA.*MR CONSUMER WAS TOLD NOISE IS FROM TIMING CHAIN AND HAD THE TENSIONER ADJUSTER ASSEMBLY REPLACED. [XXX] IS THE VIN. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DT: SUZUKI 2005 BLVD. C90T -TOURING MOTORCYCLE. THE PROBLEM IS WITH THE KICK STAND. WHEN THE CONSUMER PUT THE KICK STAND DOWN IT WILL NOT LOCK AND THE BIKE WILL FALL OVER. *JB

MOTORCYCLE STALLS WHEN DRIVEN AT CONSTANT SPEEDS OVER 65 MPH. ALSO, CONSUMER ALLEGES THAT ODOMETER MALFUNCTION DISPLAYS APPROXIMATELY 20% MORE MILES TRAVELED THAN ACTUAL MILEAGE. *MR *NM *MJJ

DT: CONSUMER STATED SHE WAS IN AN ACCIDENT ON 6-19-05. SOMEONE HIT HER. THE CAR TURNED UPSIDE DOWN AND LANDED ON ITS TOP. THE PERSON WHO HIT HER WAS GOING APPROX. 70 MPH WHEN SHE CAME ACROSS THE LANE OF TRAFFIC AND HIT HER. SHE WAS HIT ON THE PASSENGER SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. SHE FEELS THAT BECAUSE THE CAR FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. SHE HAS NOT NOTIFIED THE MANUFACTURER OR THE DEALER. THE CAR WAS TOTALED. *JB

CROSS BAR ON THE VS1400 '' S83'' IS HITTING THE GROUND AND KICKING THE BIKE BACK TIRE UP AND THAT I NOT PLEASED WITH THIS BIKE. I HAVE ONLY HAD THIS BIKE FOR A MONTH AND THE CROSS BAR HAS HIT THE GROUND 4 TIMES AND THE 4TH TIME INVOLVED ME IN SLIDING THE BIKE ACROSS THE STREET IN A CURVE. THIS HAS ALSO HAPPENED TO ANOTHER PERSON WHILE RIDING THIS BIKE. I RIDE EVERY DAY 5 TO 7 DAYS A WEEK RAIN OR SHINE COLD OR HOT. I AM ALWAYS ON A BIKE. I DO NOT WISH TO DYE YET ON THIS ONE\ FROM A CROSS OVER BAR THAT NEEDS TO BE MOVED. THIS BIKE IS UNSAFE IN IT CURRENT CONDITION. THIS PROBLEM HAS NEVER HAPPENED ON ANY OTHER BIKE I HAVE OWNED OR RIDDEN. THIS LETTER IS TO ALLOW YOU TO CORRECT THE PROBLEM NOT AT MY RISK OF IT HAPPENING A 5TH TIME. EITHER BY PLACING THE FOOT PEGS IN-FRONT OF THE ENGINE LIKE ON MOST EVER OTHER BIKE GIVING ME A DIFFERENT BIKE ALTOGETHER OR REFUNDING THE MONEY TO GET RIDE OF THE LOAN ON THE BIKE. I AM UNWILLING TO CONTINUE TO DRIVE THIS BIKE YEAR ROUND IN IT CURRENT CONDITION. THIS PROBLEM WAS PREVIOUSLY REPORTED WHEN I PICKED UP MY SADDLEBAGS SOME WERE AROUND 05/13/2005 AND ON 05/31/2005 TO JESSIE AFTER I HAD THE SLIDE OUT ''CRASH'' AND HE TALKED TO THE MANAGER OR THE OWNER AND THEN TOLD ME THAT I SURE BRING IT IN AND HE WOULD ADJUST IT. THERE IS NOTHING TO ADJUST THE CROSS BAR NEEDS TO BE PULLED OUT FROM UNDER THE FRAME AND PLACED IN-FRONT OF THE FRAME LIKE ON A HARLEY OR LIKE ON ANY OTHER BIKES LINE. IT IS CURRENTLY AT THE CYCLE COUNTRY SHOP TAKEN THERE ON 06/03/2005 BEING REPAIRED FROM THE SLIDE OUT IT DID. THE ONLY REASON I AM NOT SERIOUSLY HURT BECAUSE OF WEARING THE RIDING GEAR AT THE TIME. IF A CAR HAD COME AROUND THE CORNER AT THE TIME OF THE SLIDE I WOULD NOT BE HERE AND THIS WOULD NOT BE AN ISSUE. BUT A CAR DID NOT AND I AM HERE STILL TO TELL YOU THAT THE CROSS BAR SHOULD NOT HIT THE ROAD ON A 30 TO 35 MPH CORNER WHICH WAS ON A 55 MPH ROAD. PLEASE RESPOND ASAP AS FOR THIS IS MY PRIMARY MEANS OF TRANSPORTATION. MORE IF WANTED

DT: WHEN DOWN SHIFTING OR COMING TO STOP THE MOTORCYCLE STALLED, AND CONSUMER HEARD A THUMP JUST BEFORE IT DIED. WHEN THIS HAPPENED THE REAR WHEEL LOCKED UP EVEN THOUGH WAS HOLDING THE CLUTCH IN. CONSUMER TOOK VEHICLE TO A DEALER AND THEY COULD NOT DUPLICATE OR FIND A CAUSE OF THE PROBLEM. THIS COULD HAPPEN AT ANY TIME REGARDLESS OF THE WEATHER HOT OR COLD.*AK

DT: A 2005 SUZUKI VL800. CONSUMER STATES THAT THE REAR WHEEL HAS SPOKES, AND WHERE THE SPOKES TIE INTO THE METAL OF THE WHEELS IT IS CRACKING. THE DEALERSHIP HAS CONFLICTING RESPONSES, ONE SAYS IT IS DANGEROUS, AND ANOTHER SAYS IT IS NOT A PROBLEM. THE MOTORCYCLE HAS ONLY 823 MILES ON IT.*AK

MY CAR KEEP STOPPING AND STALLING IN TRAFFIC, IT JUST STOPS. I HAVE BEEN IN THREE NEAR CAR ACCIDENTS. I HAVE TAKEN MY CAR INTO THE DEALER AT 4 TIMES AND THE PROBLEM STILL EXISTS, IF ANYTHING THIS PROBLEM IS GETTING WORSE. THE DEALER REPLACE A BRAIN, BUT STILL HAVE PROBLEM

AFTER SEVERAL MISDIAGNOSES FOR THE SAME PROBLEM WITH MY CAR GOING INTO GEARS THE PROBLEM WAS RESOLVED TWO MONTHS AFTER THE CAR WENT OUT OF WARRANTY. I WAS CHARGED TO FIX THE PROBLEM WHICH WAS COMPLETELY UNFAIR. THE FIRST TIME I BROUGHT THE CAR IN THE SERVICE MANAGER SAID I WASN''T PUSHING HARD ENOUGH ON THE BRAKE. THE SECOND TIME HE SAID IT WAS DO TO THE COLD WEATHER. THE THIRD TIME HE SAID THAT UNTIL THE CAR COULD NEVER GET BACK INTO GEAR HE WAS UNABLE TO FIX IT UNDER WARRANTY. THE FOURTH TIME HE FIXED A PART AND IT STILL HAD THE SAME PROBLEM. THE FIFTH TIME I TOOK IT TO ANOTHER SUZUKI DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT THE OTHER DEALERSHIP DID NOT INSTALL THE PART CORRECTLY. THEN THE SIXTH TIME THEY SAID IT IS A DIFFERENT PART AND FIXED IT AND CHARGED ME BECAUSE IT IS OUT OF WARRANTY. THIS PROBLEM TOOK ONE YEAR AND ONE MONTH TO FIX. THE DISTRICT MANAGER SAID BECAUSE IT IS OUT OF WARRANTY THAT HE WOULD NOT APPROVE THE COST OF FIXING IT. EVEN THOUGHT THE PROBLEM STARTED AFTER ONLY TWO YEARS OF ME OWNING THE CAR AND WAS CLEARLY BACK WHEN IT WAS UNDER WARRANTY. THE CAR TO THIS DATE STILL DOESN''T HAVE 30,000 MILES ON IT.

DT: 2003 SUZUKI AERIO, VEHICLE WILL NOT GO INTO REVERSE AFTER THE VEHICLE HAS BEEN PARKED UNLESS THE CONSUMER PULLS VEHICLE FORWARD FIRST, THIS PROBLEM OCCURS ALL THE TIME, CONSUMER TOOK VEHICLE TO THE DEALER DIRECTLY AFTER PURCHASING THE VEHICLE. DEALER SAID THE CABLE BUSTED. THEN THE DEALER CHANGED A CABLE CORD. THIS STILL DID NOT FIX THE PROBLEM. TO DEALER, CONSUMER TOOK THE VEHICLE A SECOND TIME, AND DEALER CHANGED OUT THE GEAR BOX, THIS STILL DID NOT FIX THE PROBLEM. THE THIRD TIME THE DEALER SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM, VEHICLE IS STILL UNDER WARRANTY . *AK