SUZUKI Complaints

DT: THE CONTACT OWNED A 2004 SUZUKI VERONA. THERE HAS BEEN AN ONGOING SURGING PROBLEM SINCE LAST FALL. DEALER SAID THIS WAS NORMAL. THE DEALER ADMITTED THAT IT WASN'T NORMAL. ON JULY 5, 2005 , SHE TOOK VEHICLE TO DEALER, AND THEY RAN A TEST ON IT . SAID IT NEEDED A THROTTLE BODY WHICH THEY ORDERED. THEY SAID SHE COULD BRING IT IN ON MONDAY 7-18-2005, ON THURSDAY 7-14-2005 IT DIED ON THE FREEWAY. AFTER WAITING ABOUT 1 MINUTE, IT RESTARTED AND DIED AGAIN. SHE WAS PULLING INTO DRIVEWAY. SHE CALLED THE DEALER , AND SAID SHE WOULD LIKE TO BRING IT IN ON JULY 15 INSTEAD OF JULY 25. IT IS AT THE DEALER AT PRESENT. DEALER HAS TALKED TO THE MANUFACTURER. *AK *JB

AFTER FOX VALLEY SUZUKI REPROGRAMMED MY COMPUTER DUE TO RECALL, THE ENGINE HAS A LIFTER KNOCK, ESPECIALLY AFTER GOING 55-65 MPH ON THE HIGHWAY. SOUNDS LIKE A DIESEL ENGINE. TOOK IT TO THE DEALER TWICE, THEY SAY THAT IT IS NORMAL, BUT I KNOW THAT IT IS NOT NORMAL. ALSO WHEN AC IS ON, THERE IS A WHING NOISE WHILE THE CAR IS IN MOTION, DEALER CLAIMS THEY CANNOT HEAR. LEFT TURN SIGNAL STICKS, DEALER CLAIMED THAT THEY FIXED, BUT STICKS ON DURING HOT WEATHER. I AM AFRAID THAT THE ENGINE IS GOING TO BLOW, I HAVE BEEN DRIVING THE CAR ON THE HIGHWAY BACK AND FORTH TO WORK WITH THE LIFTER KNOCK. PLEASE HELP! THANK YOU. *JB

2003 SUZUKI MARAUDER STOPS RUNNING WHEN THE CONSUMER COMES TO A COMPLETE STOP.*MR

1. VEHICLE TRANSMISSION PUT INTO PARK POSITION. KEY WITHDRAWN. KEY TRANSMISSION INTERLOCK FAULTY 2. PARK POSITION DID NOT HOLD AND VEHICLE ROLLED DOWN HILL CAUSING SIGNIFICANT DAMAGE TO VEHICLE AND PROPERTY. 3. AUTOMOBILE BEING REPAIRED, TRANSMISSION IGNITION KEY INTERFACE BEING INVESTIGATED. *NM

AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAVE NOT HAD ANY REPAIRS DONE AS OF YET. *JB

ON 7/14/04 MY DAUGHTER ATTEMPTED TO BUCKLE A REAR PASSENGER SEAT BELT IN A 2004 SUZUKI FORENZA. SEAT BELT WAS VERY DIFFICULT TO BUCKLE, AND SHE MOVED TO ANOTHER LOCATION IN VEHICLE. ON 7/16/04 SHE WAS AGAIN A REAR PASSENGER IN SAME VEHICLE. AN ACCIDENT OCCURRED BY FAULT OF A RED LIGHT RUNNER. SHE WAS EJECTED FROM THE VEHICLE. WITNESS AND MY DAUGHTER STATE SHE WAS ATTEMPTING TO ONCE AGAIN CHANGE SEATS AS THE SEAT BELT WAS DIFFICULT TO LATCH (RIGHT REAR PASSENGER SIDE). THIS VEHICLE WAS TOTALED IN ACCIDENT AND IS NO LONGER IN USE. VEHICLE WAS OWNED BY A FRIEND. *JB

I'M HOPING YOU COVER MOTORCYCLE RECALLS. THIS IS A PROBLEM I DISCOVERED ON MY '99 SUZUKI DR-350SE (STREET LEGAL DIRTBIKE). THE WEBSITE WHICH DISCUSSES THE DEFECT IN DETAIL IS LOCATED AT : HTTP://WWW.KIENTECH.COM/TOPPAGE1.HTM KIEN TECH ENGINEERING IS A PERFORMANCE SHOP SPECIALIZING IN SUZUKI 350/400 DIRTBIKES. APPARENTLY, THEY HAVE CONTACTED SUZUKI ABOUT HIS ISSUE. I HAVE NOT HAD A FAILURE OF THIS KIND. BUT I WOULD CERTAINLY THINK A RECALL IS IN ORDER IF THIS CLAIM IS TRUE. THE RESULTS OF THIS FAILURE IS ENGINE SEIZURE AND POSSIBLY DEATH. I WILL COPY KEIN TECH'S DESCRIPTION OF THE PROBLEM: DR350 CRANK SHAFT FAILURE ALERT EXPLAINED THE SUBJECT THAT I WANT TO COVER IS THE DR350 CONCERNING FAILURES OF THE ENGINE DUE TO A HOLE IN THE CRANKSHAFT THAT IS SUPPOSE TO LOCK THE DRIVE GEAR FOR THE COUNTER BALANCER TO THE CRANKSHAFT. THIS INDEXING HOLE IS SUPPOSED TO BE DRILLED JUST DEEP ENOUGH TO KEEP THE LOCKING PIN THAT IS PRESSED INTO THE COUNTER BALANCING DRIVE GEAR FROM ESCAPING. WELL SOME WHERE SOME ONE AT THE CRANK FACTORY IS DRILLING THIS HOLE CLEAR THROUGH THE RIGHT CRANK HALF. THIS ALLOWS THE LOCKING PIN TO MOVE INTO THE CRANK IF ITS PRESS FIT HAPPENS TO BE MARGINAL. WHEN THIS HAPPENS TO A POINT OF ESCAPING THE DRIVE GEAR THE CRANKSHAFT AND COUNTER BALANCER ARE NO LONGER TIMED THE ROD HITS THE HEAVY COUNTER BALANCER WEIGHT AND BLOWS IT RIGHT OUT THE FRONT OF THE ENGINE. THIS DESTROYS THE CASES, COUNTERBALANCER, CYLINDER SLEEVE AND CRANKSHAFT. I HAVE ALSO DISCOVERED THAT CRANK REPAIR NEW PART ( RIGHT CRANK HALF) ARE ALSO AFFECTED WITH THE THROUGH HOLE.

VEHICLE HAS BEEN REPEATEDLY STALLING SINCE MAY OF 2005 AND BEEN IN THE DEALER'S SHOP TO BE REPAIRED AT LEAST FOUR TIMES WITH NO IMPROVEMENT IN THE DEFECT. VEHICLE STALLS AT DEACCELERATION AND AT IDLE WITHOUT WARNING. THIS IS AN EXTREME SAFETY CONCERN. THE SUZUKI DEALER HAS REPROGRAMMED THE FUEL SYSTEM CONTROL CHIP AT LEAST TWO TIMES. SUZUKI MOTORS AMERICA HAS NOW TOLD THE DEALER TO TRY REPLACING THE THROTTLE SENSOR AND THE CAM SENSOR. THE DEALER (WENDLE SUZUKI) HAS BEEN VERY COOPERATIVE, BUT SUZUKI IS EXTREMELY SLOW TO TRY TO SOLVE THIS PROBLEM.

DT: CONTACT OWNED A 2004 SUZUKI VERONA WHERE THE ENGINE LIGHT WAS STAYING ON. CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER ABOUT 7-8 TIMES. THEY REPLACED THE FUEL CAP, COMPUTER, AND THE OXYGEN SENSOR. CONSUMER INSPECTED THE FUEL CAP AND FOUND THAT THE RUBBER PACKING ON THE FUEL CAP WAS CROOKED. CONSUMER REINSTALLED THE RUBBER PACKING ON FUEL CAP AND THIS REMEDIED THE PROBLEM WITH THE ENGINE LIGHT STAYING ON. CONSUMER DID GO TO THE LOCAL SERVICE DEALER AND EXAMINED A FUEL CAP FOR A 2005 SUZUKI VERONA AND FOUND THE SAME ASSEMBLY OF THE FUEL CAP AS FOR FUEL CAP. THE SALES CONSULTANT OF THE DEALERSHIP WITNESSED THE ASSEMBLY OF THE FUEL CAP. *AK

DT: CALLER HAS A 2005 SUZUKI FORENZA. CAR JERKS WITHOUT WARNING BECAUSE THE ADAPTIVE TRANSMISSION LEARNING SOFTWARE IN THE COMPUTE IS DEFECTIVE. CALLER SAYS THE ADAPTIVE TRANSMISSION SHIFTING IS AFFECTED BY THE COMPUTER PROBLEM, AND THE CAR HUNTS BETWEEN GEARS, AND THAT IS WHY IT JERKS. CALLER IS CONCERNED ABOUT HIS FAMILY BEING IN THIS CAR. DEALER SAID THEY HAVE NO FIX AT THIS TIME, DEALER WILL CONTACT THE MANUFACTURER. CALLER DID E-MAIL MANUFACTURER AND IS WAITING FOR A RESPONSE. *AK *NM