SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1985 SUZUKI SJ410
    - FORT DODGE, IA

    THIS IS A 1985 SUZUKI GS550L MOTORCYCLE. THE RECTIFIER/REGULATOR ON THE MOTORCYCLE FAILED. THIS RESULTED IN SUDDEN OVERLOAD TO THE BATTERY. THE BATTERY BEGAN BOILING OVER AND SMOKING FROM THE REGULATOR SENDING TOO MUCH VOLTAGE TO THE BATTERY. THE MOTORCYCLE HAD TO BE STOPPED IN HIGHWAY TRAFFIC OR CATASTROPHIC FAILURE WOULD HAVE RESULTED. *JB

    Source: NHTSA WEB SITE
  • 1999 SUZUKI GRAND VITARA
    - LIVINGSTON, TX

    THE WIRES AT THE BACK OF THE CIGARETTE LIGHTER MELTED. WHEN THE CONSUMERS BRAKE ASSIST WAS PLUGGED INTO THE CIGARETTE LIGHTER IT BURNED UP, BECAUSE THE WIRE WAS TOO THIN AND WAS UNABLE TO CARRY THAT TYPE OF LOAD. LUCKILY THE FUSE DID NOT BLOW OUT. *NLM *CB *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SUZUKI GRAND VITARA XL7
    - SUNNYVALE, CA

    I PURCHASED A VEHICLE IN FEB. 2002 FROM CORPORATE MOTORS DBA SUZUKI OF HAYWARD CA. THROUGH ADDISON AVENUE CREDIT UNION HELD AT HP CORPORATE IN PALO ALTO, CA. ON MAY 17TH 2002 MY NEW SUZUKI XL7-4WD BLEW A HEAD GASKET @ 4,057 MILES. IT WAS TOWED TO THE SAN JOSE BOB LEWIS SUZUKI DEALER. WOULD NOT PROVIDE A CURTSEY LOANER AND DUE TO PARTS NOT IN STOCK IT TOOK THREE WEEKS BEFORE I RECEIVED MY XL7 BACK.ON MAY 15TH 2003, I TOOK IT IN FOR A MAINTENANCE INSPECTION AT SUNNYVALE FOREIGN CAR SERVICE. AT THIS TIME THE MILEAGE WAS 17,956. ALL WENT WELL, BUT WAS STRONGLY RECOMMENDED THAT I GET ALL NEW TIRES SOON, TIRES WORN.ON JULY 2ND THE CHECK ENGINE SOON LIGHT CAME ON. I TOOK IT BACK TO SUNNYVALE FOREIGN CAR SERVICE, AND THEY DID A DIAGNOSTIC CHECK. THE READING STATED A PROBLEM WITH THE ENGINE COOLANT. THE MECHANIC STATED THAT THE VALVE HEAD WILL NEED TO BE REPLACED, AND THAT I SHOULD TAKE IT BACK TO THE DEALER SINCE IT IS STILL UNDER WARRANTY.MONDAY JULY 7TH 2003, TOOK IT TO CORPORATE MOTORS DBA SUZUKI OF HAYWARD. PRIOR BEFORE TAKING, I CHECKED ON RECALLS AND COMPLAINTS @ WWW.NHTSA.DOT.GOV ON SUZUKI GRAND VITARA XL7. PRINTED OUT LISTING AND GAVE A COPY TO THE CUSTOMER SERVICE DEPARTMENT. ALSO NO CURTSEY LOANER WAS PROVIDED.WINDSHIELD RECALL/SUSPENSION/TIRES AND STEERING/ENGINE AND ENGINE COOLING.THURSDAY JULY 10, 2003 SPOKE WITH VICTOR FLORES; HE INFORMED ME THAT THEY WERE GOING TO REPLACE BOTH HEAD GASKETS. THE WORK DONE FROM SAN JOSE BOB LEWIS ON THE BLOWN HEAD GASKET ON MAY 17TH 2002 DID NOT USE THE NEW REPLACEMENT PARTS. THE TIRES WERE WORN BUT NOT ABLE TO REPLACE THEM. NO MENTION ON WINDSHIELD RECALL. *AK

    Source: NHTSA WEB SITE
  • 2001 SUZUKI VITARA
    - CONYERS, GA

    I HAVE BEEN DISSATISFIED WITH MY SUZUKI GRAND VITARA SINCE I GOT IT. MY HUSBAND HAS HAD TO CHANGE THE OIL NUMBEROUS TIMES EVEN PRIOR TO THE REGULAR OIL CHANGES. THERE HAVE EVEN BEEN TIMES WHEN HE WOULD CHANGE THE OIL, THE LIGHT WOULD CONTINUE TO STAY ON AND I WOULD TAKE IT TO A PROFESSIONAL TO HAVE THE OIL CHANGED THEN THE LIGHT WOULD CONTINUE TO STAY ON. I HAVE SPEND WAY TOO MUCH MONEY FOR THIS VEHICLE AND HAVE BEEN VERY DISSATIFIED WITH IT. I HAVE TO DRIVE APPROXIMATELY 30 MILES TO EVEN HAVE A KEY MADE FOR IT. THE DOME LIGHTS DON'T COME ON UNTIL YOU TURN THEM ON MANUALLY. THE KEYLESS ENTRY DOESN'T WORK AMONG OTHER THINGS. I PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT THE TRUCK. WHEN I CONTACT THE DEALER FOR ANYTHING, THEY CAN'T HELP ME. I HAVE BEEN VERY DISSAPPOINTED WITH THEM AS WELL AS THE SUZUKI GRAND VITARA. *AK

    Source: NHTSA WEB SITE
  • 2002 SUZUKI SUZUKI MOTORCYCLE
    - PEMBROKE PINES, FL

    HAYABUSA 2002 WITH 10 K MILES IS DEMONSTRATING A PROBLEM THAT IS ONLY RECOGNIZED AT 2ND GEAR.I BROTH THE BIKE 3 TIMES TO DEALER AND AFTER MANY WEEKS OF DIAGNOSE AND MECHANICS THEY CONFIRM THE PROBLEM.*AK 2ND GEAR IS POPPING OUT AT 7K RPM AND REPAIR DEALER WOULDNT REPAIR IT IF A AUTHORIZATION IS NOT SIGN BY ME. CALLED SUZUKI FOR WARRANTY AND THE RESPONSE WAS THAT IS THE WAY IT WORKS. SUZUKI HAVE THE WORST WARRANTY. I WILL NEVER BUY ANOTHER SUZUKI AGAIN.

    Source: NHTSA WEB SITE
  • 1997 SUZUKI SIDEKICK
    - FORT WORTH, TX

    WHILE DRIVING AND WITHOUT WARNING FRONT AND REAR PASSENGER SIDE TIRES SEPARATED. *CB *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SUZUKI SUZUKI MOTORCYCLE
    - MESA, AZ

    THIS INVOLVES AN ATV QUAD, ARTIC CAT 500. THE VEHICLE IS REGISTED AND INSURED. THE ACCIDENT OCCURRED ON A STATE MAINTAINED ROAD NORTH OF FLORENCE AND SOUTH OF BOX CANYON IN SOUTHERN ARIZONA. AT ABOUT 30 MILES AN HOUR, BRAKES WERE APPLIED WHEN TURNING LEFT AND DOWNHILL. THE VEHICLE WOULD NOT CONTROL IN THE TURN, AND ROLLED OVER THE DRIVER, ME.IT WASN'T UNITL RECENTLY THAT I FOUND THE VEHILCE ONLY HAD THREE DISC BRAKES CALIPERS . TWO IN FRONT AND ONE ON THE RIGHT REAR. HAVING ONE BRAKE IN THE REAR ACTS AS A TURNING BRAKE TO THE RIGHT CAUSING THE 650 POUND VEHICLE TO TIP RIGHT IN THE FRONT WHEN TURNING AND IS EXAGERATED GOING DOWNHILL. THE VEHICLE RECEIVED SEVERAL HUNDRED DOLLARS IN DAMAGE AND APPEARS TO HAVE A BENT FRAME. I RECEIVED SEVERE INJURIES TO BOTH LEGS AND PERMANENT INJURY TO MY RIGHT LEG. I HAVE GIVEN THIS GREAT THOUGHT AS I AM A MECHANIC FOR A LOCAL DEALERSHIP THAT SPECIALIZES IN FRONT AND REAR AXLES AND BASIC BRAKE SYSTEMS. IT IS MY OPINION THAT THE LACK OF THE FOURTH BRAKE HAS CAUSED THIS ACCIDENT AND IS LIKELY TO CAUSE MORE SERIOUS PHYSICAL INJURY TO OTHER DRIVERS. PLEASE REVIEW MY COMPLAINT. IF THERE IS ANYTHING FURTHER THAT YOU REQUIRE OF ME DO NOT HESITATE TO ASK.*AK

    Source: NHTSA WEB SITE
  • 2000 SUZUKI INTRUDER
    - CIRCLEVILLE, OH

    2000 SUZUKI INTRUDER VL 1500 LC POPS OUT OF 4TH GEAR AND GOES INTO A " FALSE " NEUTRAL. EVERY TIME I RIDE ABOUT EVERY 3RD OR 4TH TIME I SHIFT TO 4TH GEAR. THIS BECAME A PROBLEM ABOUT 4000MI AND CONTINUED TO WORSEN . THERE IS 13000MI ON THE BIKE NOW. WHEN ACCELERATING ON AN ENTRANCE RAMP TO A HIGHWAY IT WILL POP OUT OF 4TH GEAR CAUSING THE ENGINE TO REV VERY HIGH, CAUSE INSTABILITY, AND LOOSE SPEED. THIS IS A VERY DANGEROUS SITUATION WHEN TRYING TO MERGE WITH TRAFFIC. *AK

    Source: NHTSA WEB SITE
  • 2003 SUZUKI GSXR600
    - GREENFIELD, WI

    WHILE DRIVING, THE BRAKES FAILED FOUR TIMES IN THE FIRST FIVE MONTHS. WITH NO WARNING. THE BRAKE PEDAL DID NOT DEPRESS AND THE VEHICLE CONTINUED TO MOVE DEALER AND MANUFACTURER STATED UNLESS THEY WERE ABLE TO DUPLICATE THE OCCURRENCE, THEY CANNOT FIX IT. *JB *CB *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 SUZUKI INTRUDER
    - HOUSTON, TX

    THE MANUAL TRANSMISSION JUMPS OUT OF 4TH GEAR UNDER STRONG ACCELERATION.T SEEMS THAT THERE IS A FALSE NEUTRAL BETWEEN 4TH AND 5TH GEAR.THIS IS EXTREMLY DANGEROUS WHILE ACCELERATING AND TRYING TO PASS A VEHICLE.*AK

    Source: NHTSA WEB SITE