SUZUKI Complaints
View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 SUZUKI GRAND VITARA- BALTIMORE, MD
CONSUMER APPLIED BRAKES TO SLOW DOWN AT 25-30 MPH, NOT A PANIC STOP, BRAKE LOCKED UP ,AND VEHICLE SPUN AROUND 180 DEGREES. VEHICLE HIT THE CURB. DEALER REPLACED HUB ASSEMBLY/ KNUCKLE JOINTS/ FRONT ASSEMBLY, AND FRONT STABILIZER. DAMAGE WAS $ 3000-4000. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SUZUKI ESTEEM- PLEASANTVILLE, NY
ORIGINAL TIRE ON SUZUKI, ESTEEM 2002, P18560R14 DOT ELBODEH340. WHILE TRAVELING AT 10 MPH ON SLIGHTLTY WET PAVEMENT CONSUMER WAS MAKING A RIGHT TURN WHEN VEHICLE BEGAN TO SKID. VEHICLE FELT LIKE IT WAS GOING TO TIP OVER. CONSUMER FEELS THERE IS A DEFECT IN TIRES. *AK *JG
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 SUZUKI ESTEEM- ROCHESTER, MI
THIS COMPLAINT DEALS WITH FAILED INNER TIE-ROD IN THE GEAR ASSEMBLY. THE FAILURE RESULTED IN SEVERE PROBLEMS IN CONTROLLING THE CAR AT HIGH SPEED. THE PROBLEM AROSE BECAUSE OF BROKEN BOOT AND SUBSEQUENT MOISTURE BUILD-UP AND DAMAGE TO THE TIE-ROD. THE SERVICE PERSONNEL ATTRIBUTED THE FAILURE TO FAULTY PART AND POOR WORKMANSHIP. THERE WAS THE POSSIBILITY OF LOSS OF CONTROL OF THE CAR AND DANGER TO OCCUPANTS OF THE CAR AND OTHER DRIVERS ON THE ROAD.*AK
Source: NHTSA WEB SITE -
2000 SUZUKI GSXR750- SAN JOSE, CA
SUZUKI HAS HAD NUMEROUS COMPLAINTS ABOUT THIS FAULTY 2ND GEAR AND TRANSMISSION AND WILL DO NOTHING ABOUT IT. *AK
Source: NHTSA WEB SITE -
2000 SUZUKI GSXR750- LAWRENCE, KS
2ND GEAR HAS GONE OUT ON MY 2000 SUZUKI GSX-R750 MOTORCYCLE @ 5000 MILES. I CURRENTLY HAVE JUST OVER 9K MILES ON IT NOW. AT LEAST 45 % OF THE 2000 MODELS HAVE THIS PROBLEM AND SUZUKI CUSTOMER CARE DENIGHS THAT THERE IS A PROBLEM. SUZUKI EVEN CHANGED THE PARTS FOR THE 2ND GEAR FOR THE 2001 MODELS AND THERE HAS BEEN NO PROBLEM WITH THOSE. SUZUKI WILL NOT DO A RECALL. THIS WILL COST ME $1200 TO GET FIXED AT A DEALERSHIP AND I ALONG WITH MANY OTHERS CANNOT AFFORD THIS. THIS COULD VERY LIKELY CAUSE A PERSON TO WREAK IF THE GEAR WERE TO GO OUT WHILE TURNING CAUSE THE GEAR WILL SKIP AND THEN GRAB CAUSING THE REAR WHEEL TO SPIN. PLEASE ADRESS THIS WITH SUZUKI AMERICA. THANK YOU.*AK
Source: NHTSA WEB SITE -
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2002 SUZUKI HAYABUSA- MARINA, CA
THERE IS A FAILURE IN THE SEAL FOR THE CLUTCH ROD. CONTAMINENTS ARE GETTING IN AND DISCOLORING THE DOT 4 BRAKE FLUID. THIS DISCOLORATION IS THE FIRST SIGN OF FAILURE AND YET THE DEALER SAYS TO CHANGE ONLY DURING NORMAL MAINTENANCE, TWO YEARS. THIS SEAL IS UNPROTECTED AND IS SUBJECT TO FAILURE THUS COMPROMISING THE CLUTCH SYSTEM.*AK
Source: NHTSA WEB SITE -
2000 SUZUKI HAYABUSA- MANTECA, CA
HEARD OF RELATED FAILURES AND INSPECTED MINE. FOUND CRACKS IN THE WELD AND CONTACTED SUZUKI, THEY WERE WILLING TO REPLACE IT (OUT OF WARRENTY) BUT NOT WITH THE STEAL ONE THAT THEY REPLACED ON THE 2003 MOTORCYCLE AND UP. IM CONCERNED THAT THIS MIGHT HAPPEN AGING.
Source: NHTSA WEB SITE -
1999 SUZUKI GRAND VITARA- AVON, CO
REPEATED FAILURE OF 4WD TO REMAIN ENGAGED, EVEN AFTER REPLACEMENT UNDER WARRANTY. LOUD POPPING NOISE IN DRIVETRAIN. VEHICLE POPS OUT OF 4WD IN, FROM 4H TO 2WD. LOUD POPPING NOISE FROM DRIVETRAIN IN 4LOW. *AK
Source: NHTSA WEB SITE -
1997 SUZUKI INTRUDER- PASADENA, MD
FUEL TANK HAS DEVELOPED A HOLE FROM THE INSIDE OUT, AT THE LEFT CORNER BY THE SEAT. I CALLED TWO MOTORCYCLE REPAIR SHOPS, AND BOTH PEOPLE I SPOKE WITH KNEW WHERE THE HOLE WAS, AND WHAT MODEL I HAVE JUST BY TELLING THEM THERE WAS A HOLE. THEY EACH TOLD ME THAT THEY HAVE SEEN IT MANY TIMES ON MY MODEL AND THEY DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. ONE OF THE MECHANICS SAID I WAS LUCKY NOT TO BE RIDING AT THE TIME BECAUSE THE GAS WOULD HAVE IGNITED WHEN IT HIT THE ENGINE. I WAS TOLD THAT THIS TANK PROBLEM SEEMED TO BE A REGULAR PROBLEM WITH SUZUKI INTRUDERS AND HONDA REBELS, AND DOES NOT USUALLY HAPPEN TO OTHER BIKES. NLM. ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS 760813. *AK *JB
Source: CONSUMER LETTER -
1997 SUZUKI SIDEKICK- MELBOURNNE, FL
NHTSA ID# 00V-008-000 MANUFACTURE ID #W2 THE DEALERSHIP IS REFUSING TO SERVICE THE RECALL BECAUSE THE COMPUTER READING SHOWS THAT THE FRONT STRUTS WHERE ALREADY SERVICED ON APRIL 13, 2000. THE CONSUMER DEBATES THE PRINT FROM THE MANUFACTURER. NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE