SUZUKI Complaints

SINCE THE RELEASE OF THE SUZUKI HAYABUSA, THERE HAS BEEN A SMALL TRICKLE OF REPORTED SUBFRAME FAILURES. MOST OF THE TIME, THE OWNER CAN SAFELY STOP THE MACHINE. THERE HAVE BEEN AT LEAST THREE REPORTED INCIDENTS OF INJURY DUE TO THE FAILURE. HAVE SUCH A MAJOR COMPONENT OF A MOTORCYCLE FAIL AS THE SUBFRAME ASSEMBLY. THERE IS EVIDENCE FROM A EUROPEAN REPORT THAT TESTED SUB-FRAMES (INDEPENDENT TESTS, NOT FROM SUZUKI ) SHOW THAT THERE ARE DEFINITE QUALITY/STRENGTH ISSUES WITH THE FRAME. I WOULD APPRECIATE SOME SORT OF REPORT FROM SUZUKI OR YOURSELVES SHOWING THAT MY MACHINE IS SAFE TO BE OPERATED (COMPLETELY STOCK) AS IS.*AK

THE ALUMINUM SUBFRAME WAS RECALLED BY SUZUKI OF EUROPE FOR BEING DEFECTIVE. THERE HAVE NOW BEEN SEVERAL DOCUMENTED FAILURES HERE IN THE US. ALSO, AN INDEPENDENT TESTING COMPANY IN EUROPE TESTED THE SUBFRAMES AND FOUND THEM TO BE DEFECTIVE BY DESIGN. SUZUKI OF AMERICA IS IGNORING THE PROBLEM AND I AM CONCERNED FOR MY SAFETY WHEN RIDING MY BIKE. I AM ESPECIALLY CONCERNED WHEN MY WIFE RIDES WITH ME. PLEASE LOOK INTO THIS ISSUE ASAP.

SUZUKI HAD PROBLEMS WITH SUBFRAMES BREAKING, THEY FIXED IT IN 2001,I WAS HOPING THEY WOULD RECALL 2000 BEFORE SOMEONE GETS KILLED. *AK

ALUMINUM SUBFRAMES ARE FAILING, SUBFRAMES ARE CRACKING CAUSING THE RIDERS AND PASSENGERS SEAT TO COLLASPE ONTO THE REAR WHEEL.*AK

A LARGE NUMBER OF REPORTS OF THIS COMPONENT FAILING ON 1999 & 2000 MODELS HAS GENERATED MY CONCERN. FAILURES HAVE BEEN REPORTED SINCE 1999 AND SUZUKI HAS NOT ACKNOWLEDGED A PROBLEM. OWNERS OF THESE MODEL YEARS SUZUKI GSX1300R MOTORCYCLES NEED TO BE MADE AWARE OF THE POTENTIAL FAILURE OF THE SUBFRAME UNDER NORMAL USAGE. REPORTS HAVE BEEN MADE THAT A UK BASED ENGINEERING CONSULTING FIRM HAS EXAMINED THREE INDIVIDUAL SUBFRAMES FROM THESE MODEL YEAR GSX1300R'S AND PRONOUNCED THEM "NOT FIT FOR THEIR DESIGNATED PURPOSE". PLEASE LOOK INTO THIS ISSUE ON BEHALF OF THE THOUSANDS OF OWNERS OF THIS MOTORCYCLE.*AK

I PURCHASED THIS VEHICLE NEW IN GOOD FAITH. THERE HAVE BEEN NUMEROUS REPORTS OF SUBFRAME FAILURES ALL OVER THE GLOBE AND AMERICAN SUZUKI HAS DONE NOTHING TO RESOLVE THIS ISSUE. I AM AFRAID TO RIDE MY MOTORCYCLE FOR FEAR THAT THE SUBFRAME MAY FAIL AND CAUSE ME TO LOSE CONTROL OR CAUSE MY PASSENGER TO FALL OFF OF MOTORCYCLE AT CRUISING SPEED. A RECALL WAS DONE ON THIS MODEL OF MOTORCYCLE IN THE UK HOWEVER, NO SUCH RECALL HAS BEEN DONE IN THE US WHERE THE MAJORITY OF THE BIKES HAVE BEEN SOLD. SUZUKI KNOWS THAT THERE IS A PROBLEM BECAUSE THEY UPGRADED THE SUBFRAME TO STEEL AFTER THE 2000 MODEL. PLEASE HELP TO RESOLVE THIS ISSUE BY HAVING SUZUKI RECALL THESE VEHICLES AND INSTALL STEEL SUBFRAMES SO THAT EVERYONE CAN BE SAFE JUST LIKE THE RIDERS IN THE UK. THANK YOU. *AK

I WOULD LIKE TO BRING TO YOUR ATTENTION OF IMPROPER WELDING OF THE ALUMINUM SUBFRAME ( LOCATED UNDER PASSENGER SEAT ) ON THE '19992000 SUZUKI HAYABUSA. THERE HAVE BEEN INCIDENTS OF THE SUBFRAME BREAKING AT THE WELDS, FROM WHAT I UNDERSTAND SUZUKI IS NOT TAKING RESPONSIBILITY ON ANY TYPE OF RECALL. HOWEVER ON TH 2001 & 2002 MODELS THEY MADE THEM WITH A STEEL SUBFRAME.MORE ACCIDENTS ARE WAITING TO HAPPEN IF THIS PROBLEM DOESN'T GET RESOLVED.SUZUKI NEEDS TO TAKE RESPONSIBILITY.*AK

CONSUMER RECEIVED RECALL NOTIFICATION LAST YEAR IN 2001,TO DATETHE DEALERSHIP HAS NOT BEEN ABLE TO SUPPLY THE REPLACEMENT COMPONENT FOR THE VEHICLE. NLV CONSUMER HAS RECEIVED SECOND NOTICE FOR SAFETY RECALL. *MR

CONSUMER STATES THAT AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL THE PROBLEM BECAME WORSE. THE VEHICLE WAS REPAIRED AT: MARKET PLACE SUZUKI, HENERETTA, NY 585-359-4900. NLM

HAVE SEEN AND READ REPORTS THAT THE ALUMINUM SUBFRAME ON THIS '99 MOTORCYCLE IS UNSAFE. IT IS SUSPECTED THAT THIS CRITICAL COMPONENT WILL FAIL WITH GREATER FREQUENCY OVER TIME DUE TO FATIQUE. NLM