SUZUKI Complaints

View complaints related to SUZUKI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SUZUKI XL7
    - ALBION, NY

    CHECK ENGINE LIGHT ILLUMINATED AND WAS TOLD BY OUR LOCAL GARAGE THE TIMING CHAIN NEEDED TO BE REPLACED. NEEDED SPECIAL TOOLS TO DO THE JOB, SO WE HAD TO TAKE IT TO A FORMER SUZUKI DEALER THAT STILL HAD SPECIALTY TOOLS AND HAD IT FIXED FOR $2200. FORMER DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THESE CARS. ALSO CONTACTED SUZUKI USA AND FILED A COMPLAINT.

    Source: NHTSA WEB SITE
  • 2012 SUZUKI SX4
    - PROVO, UT

    I HAD MY CAR REPAIRED IN A RECALL IN JAN 2015 (ITS CODE IS VL). AFTER ABOUT ONE MONTH I FOUND SOMETIMES IT WAS DIFFICULT TO MOVE THE STICK OUT OF PARK. IT WAS A RANDOM ISSUE SO I DIDN'T TAKE IT SERIOUS AT THAT TIME. RECENTLY THE ISSUE HAPPENS MORE FREQUENTLY. I CALLED SUZUKI CUSTOMER SERVICE ON MARCH 28, 2016 AND THEY TOLD ME TO HAVE THE CAR DIAGNOSED AT A LOCAL AUTHORIZED DEALER. I WENT TO THE DEALER ON THE SAME DAY. THE DEALER TOLD ME THE PART THAT WAS REPLACED IN THE RECALL IN JAN 2015 NEEDS TO BE REPLACED AGAIN, BUT IT ALREADY PASSED THE WARRANTY WHICH IS ONE YEAR. I CALLED THE SUZUKI CUSTOMER SERVICE AGAIN AND THEY GAVE ME THE SAME ANSWER: THEY WARRANTY ON THAT PART ALREADY EXPIRED. I JUST FIND ON THE NATSA WEBSITE SUZUKI RELEASED A REVISED DOCUMENT (RCORRD-14V811-4872.PDF) ON FEB 18, 2015 SAYING THEY "HAVE RECEIVED REPORTS OF SHIFTING DIFFICULTY IN SOME SX4 VEHICLES AFTER THE RECALL REPAIR HAS BEEN PERFORMED." AND THEY RELEASED A REVISED TECHNICAL SERVICE BULLETIN (RCRIT-14V811-3386.PDF) ON FEB 27, 2015. MY CAR WAS REPAIRED IN JAN, 2015, AND AFTER THAT I DID NOT RECEVIE ANY NOTICE ABOUT THE REVISED TECHNICAL SERVICE BULLETIN. I THINK THE CAR ISSUE I AM HAVING IS DUE TO THEY DID NOT FOLLOW THE REVISED TECHNICAL SERVICE BULLETIN. AND I THINK SUZUKI SHOULD REPAIR IT AT NO CHARGE. THANKS

    Source: NHTSA WEB SITE
  • 2006 SUZUKI FORENZA
    - MARIETTA, CA

    TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SUZUKI FORENZA
    - FLINTIVLLE, TN

    THE VEHICLE HAS SUFFERED FROM AN INTERMITTENT AIRBAG LIGHT FOR THE PAST 10K MILES BUT AT 110K MILES THE LIGHT HAS COME ON AND WILL NOT GO OFF. I HAVE ATTEMPTED SOME OF THE SUZUKI OWNERS RECOMMENDATIONS OF DISCONNECTING AND THEN RECONNECTING THE CONNECTORS UNDER THE SEATS TO NO AVAIL. THIS APPEARS TO BE A VERY COMMON ISSUE WITH THE FORENZA'S AND CERTAINLY A SAFETY ONE.

    Source: NHTSA WEB SITE
  • 2013 SUZUKI SX4
    - EASLEY, SC

    TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THERE WAS NO FAILURE TO THE VEHICLE PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE VEHICLE BECAME DIFFICULT TO PLACE IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT KNOB FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SUZUKI XL7
    - FREEDOM, PA

    I WAS SOLD A VEHICLE WITHOUT BEING INFORMED THAT APPROXIMATELY 8,000 MILES PRIOR THE VEHICLE HAD MAJOR ENGINE ISSUES, AS THE TIMING CHAINS HAD TO BE REPLACED. THE VEHICLE WAS SOLD WITH A WARRANTY THAT THE WARRANTY COMPANY AND DEALERSHIP FAIL TO COMPLY WITH. I HAVE CONTACTED THE DEALERSHIP NUMEROUS TIMES ABOUT VARIOUS ISSUES THE VEHICLE HAS HAD SINCE THE FIRST DAY OF TAKING IT OFF THE LOT, YET THE DEALER REFUSES TO CORRECT ANY ISSUES. WHILE I WAS DRIVING HOME FROM WORK ON ROUTE 65 IN MID JANUARY, THE VEHICLE BEGIN TO VIOLENTLY JERK AND BUCK, WHILE LOOSING SPEED. I PULLED THE VEHICLE OVER AND TURNED IT OFF, WHILE STILL ON THE HIGHWAY. I LET THE VEHICLE SIT, HAVING TO THE VEHICLE TOWED TO BE DIAGNOSED. ONCE THE VEHICLE WAS DIAGNOSED, I FOUND THAT THE VEHICLE WOULD NEED A NEW ENGINE. AFTER GETTING A SECOND OPINION, I FOUND THAT THE TIMING CHAINS WERE PROBABLY THE ISSUE. I BEGAN TO CONDUCT RESEARCH ON THE VEHICLE ITSELF AND FOUND THAT THE TIMING CHAINS WERE CHANGED AT 97K. NOW I AM STUCK WITH PAYING ON A DEFECTIVE UNSAFE VEHICLE.

    Source: NHTSA WEB SITE
  • 2008 SUZUKI RENO
    - LOCKPORT, NY

    I'VE HAD TO REPLACE THE THROTTLE BODY AS WELL AS THE TRANSISSION RANGE SENSOR AND THE TRANS AXLE CONTROL MODULE. I'VE HAD TO REPLACE THE ARMS ON THE WINDSHIELD AS WELL FOR THE WINDSHIELD WIPERS BECAUSE THEY HAD CAME OFF WHILE I WAS DRIVING. THIS CAR HAS ALMOST CAUSED ME MY LIFE MULTIPLE TIMES AND IM SO SICK OF NO ONE TRYING TO FIX WHAT IS GOING ON WITH IT. I KNOW THAT THEY DONT MAKE THIS MODEL ANYMORE BUT THIS CARE HAS BEEN NOTHING BUT TROUBLE AND NOT EVERYONE CAN BUY A NEW CAR AT THIS TIME SO WE ARE LEFT TO FIX THE MISTAKES OF THE MAKER.

    Source: NHTSA WEB SITE
  • 2014 SUZUKI DL1000
    - LITTLE CANADA, MN

    BIKE IS 6 MONTHS OLD BIKE HAS STALL ON ME AT LEAST 5 OCCASIONS WHEN IN MOTION IN TRAFFIC THE BIKE HAS STALLED WHEN PULLING IN THE CLUTCH BIKE IS UNRIDEABLE UNDER 2000 RPMS DUE TO POOR FUELLING CANNOT RIDE IN CITY TRAFFIC WITHOUT SLIPPING THE CLUTCH THE ENTIRE TIME BELOW 2000 RPMS MY BIKE HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM AND BOTH TIMES SUZUKI SAID THE BIKE IS SOPPOSED TO DO THAT WHEN I ASK THE SERVICE MGR IF HIS BIKES WONT RIDE UNDER 2000 ROMS HE SAYS NO HIS ARE FINE AS SHOULD ALL BIKES SERVICE MGR ASYS SUZIKI SAID ITS NORMAL SUZUKI IS REPLACING COMPUTERS UNDER WARRANT FOR THESE SAME PROBLEMS ALL OVER THE GLOBE BUT SUZUKI AMERICA SAYS NO THERE IS ALSO A NEW PART# FOR THE UPDATED COMPUTER SUZUKI SAYS THERE IS STILL NO PROBLEM WHEN I ASK SUZUKI WHY UIS THERE AN UPDATED COMPUTER THEY TELL ME THERE IS NO RECALL THE BIKE IS UNSAFE SUZUKI KNOWS IT AND SUZUKI AMERICA IS DENYING IT AND WONT FIX THE BIKE THIS IS AN EARLY MODEL PROBLEM AND MINE WAS BUILT 02/14

    Source: NHTSA WEB SITE
  • 2004 SUZUKI VERONA
    - SAN JOSE, CA

    I HAVE GAS TANK CRACKED OR LEAKED CLOSE TO A REAR AND LEFT WHEEL TIRE INCLUDE GAS SMELL AND EVAP LEAKS. I HAVE A PROBLEM WHEN FILLING GAS STOP TRIGGER.

    Source: NHTSA WEB SITE
  • 2008 SUZUKI FORENZA
    - COLUMBIA, SC

    I HAVE HAD THE TRANSMISSION RANGE SENSOR REPLACED ON MY 2008 SUZUKI FORENZA TWICE ALREADY AND IT HAS MALFUNCTIONED AGAIN. WHEN IT MALFUNCTIONS, MY CAR JERKS HEAVILY WHEN CHANGING GEARS, AND IT IS AN AUTOMATIC ENGINE. THE RPMS WILL NOT EXCEED 3000, THE CHECK ENGINE LIGHT COMES ON, AND "HOLD" FLASHES IN THE DASH. THE CAR ACCELERATES VERY SLOWLY SHUDDERS ABOVE 50 MPH. THE SPEEDOMETER HAS DROPPED TO ZERO WHILE I HAVE BEEN DRIVING ON THE HIGHWAY, SO I CANNOT TELL HOW FAST I AM GOING.

    Source: NHTSA WEB SITE