SUZUKI Complaints

MY 2007 SUZUKI BOULEVARD M109R IS A DEATH TRAP! IT WILL FALL OUT OF SECOND GEAR AT ACCELERATION. MY GIRLFRIEND AND I WERE RIDING AND I WAS ENTERING THE FREEWAY ,MY M109R FELL OUT OF SECOND GEAR INTO NEUTRAL,THAT WAS A VERY SCARY SITUATION. I HAD TO IMMEDIATELY DOUBLE CLUTCH AND JUMP IT INTO THIRD GEAR WITH A FULL THROTTLE IN ORDER NOT TO BE REAR ENDED BY ON COMING TRAFFIC. SUZUKI SHOULD STEP UP TO THE PLATE AND FIX WHAT THEY KNOW IS A MANUFACTURE DEFECT BEFORE SOMETHING TRAGIC HAPPENS. I PAID GOOD MONEY FOR MY MOTORCYCLE SUZUKI NEEDS TO STAND BEHIND THE PRODUCTS THEY SELL AND MAKE SURE THEY ARE 100%SAFE BEFORE SELLING THEM TO THE PUBLIC. THEY SHOULD ALSO DO WHAT'S RIGHT AND FIX THE DEFECT SO WE CAN ENJOY THE BIKE THE WAY WE SHOULD BE ABLE TO, WITH PEACE OF MIND. *TR

2007 SUZUKI FORENZA. CONSUMER STATES VEHICLE CAUGHT FIRE. *TGW THE CONSUMER STATED HE/SHE STARTED TO SMELL SMOKE, WHILE DRIVING. ONCE HE/SHE ARRIVED HOME, AND EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DECLARED A LOSS. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE HEADLIGHTS, AFTER THE VEHICLE CAUGHT ON FIRE. *JB

VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES. FROM 9/4/14 THRU 9/13/14 THEN AGAIN FROM 9/19/14 THRU 10/2/14. VEHICLE IS HARD TO START WHEN IT SITS IN THE SUN. THE VEHICLE WILL CRANK AND CRANK AND WILL NOT STAY RUNNING UNLESS YOU RAISE THE RPM'S TO AROUND 2000 FOR A FEW MINUTES. AT TIMES IT WILL TAKE 3 TO 5 TRIES TO GET THE VEHICLE STARTED. THE DEALER RETURNED BIKE TO ME YESTERDAY AND SAID IT WAS FIXED. (THIS IS A BRAND NEW BIKE, A LEFT OVER MODEL) UPON MY INSPECTION I NOTICED THAT THEY DISCONNECTED THE EMISSION SYSTEM. THIS IS NOT A LEGAL OR SAFE FIX. DEALER ALSO MADE SOME DAMAGE TO RADIATOR, SCRATCHED SOME PAINT AND FORGOT TO PUT ON A SCREW. I HAVE PICTURES AND VIDEOS IF NEEDED. *TR

STARTED THE CAR TO WARM IT UP, AND SMOKE CAME OUT OF DASH BOARD, MAKING GLASS WHERE SPEEDOMETER IS SMOKEY AND IT STILL IS. SMELT LIKE WIRE BURNING AND SHUT IT OFF IMMEDIATELY. WHEN CHECKED ON, A WIRE INSULATION HAD BURNT OFF CAUSING THE SMOKE AND SMELL. AFTER REPLACING THE WIRE COATING, IT WAS FINE FOR A WHILE, THEN COMING BACK FROM A TRIP TO AUGUSTA THE SPEEDOMETER NUMBER GOT DIMMER, BUT I DID NOT SMELL ANY SMOKE. SO NOT SURE WHAT THE DEFECT IS, JUST KNOW THIS CAN'T BE RIGHT. *TR

SERIOUS SAFETY ISSUES WITH MY 2009 SUZUKI DL1000 VSTROM. INTERMITTENT STALLING AT LOW SPEEDS TYPICALLY COMING TO A STOP FROM 30 MPH AND BELOW. IT HAS HAPPENED MANY TIMES SOME OF WHICH WERE CLOSE CALLS. THE BIKE STALES UNDER THE FOLLOWING CONDITIONS: COMING TO A STOP DOWN SHIFTING FROM 3RD TO 2ND AND OR 2ND TO 1ST. ONE OF MY CLOSE CALLS WAS COMING TO A STOP DOWN SHIFTING FROM 3RD TO 2ND AND BIKE STALLED AS THE STOP LIGHT TURNED FROM RED TO GREEN AND A VEHICLE BEHIND ME ACCELERATED AND NEARLY REAR ENDED ME. I HAD TO PUSH THE BIKE TO THE SIDE OF THE ROAD UNTIL IT WAS READY TO START AGAIN. THIS HAS HAPPENED A COUPLE OF TIME. ANOTHER INSTANCE WAS WHEN I WAS DOWNSHIFTING FROM 2ND TO 1ST AND IN A RIGHT TURNING LANE GOING BELOW 20 MPH WHEN THE BIKE STALLED AS I WAS LETTING THE CLUTCH OUT. THE BIKE DID A SLIGHT SKID AND REAR WHEEL SHIFTED TO THE LEFT AND ALMOST THREW ME OFF. ALTHOUGH THIS WAS AT A SLOW SPEED IT STILL COULD HAVE SENT ME TO THE HOSPITAL ESPECIALLY IF AN AUTOMOBILE WAS FOLLOWING CLOSELY. THE FIX AS STATED FROM SUZUKI IS TO REPLACE THE ECM AND UPGRADE SPARK PLUGS AT A HUGE COST TO ME(APPROX. $1200+). PLEASE SEE LINK. HTTP://WWW.STROMTROOPER.COM/DL1000A-2014/186930-STALL-DOWN-SHIFT.HTML. SUZUKI IS WELL AWARE OF THIS ISSUE AND TOLD ME THAT BECAUSE I WAS A SECOND OWNER IT'S MY RESPONSIBLY TO PAY AND FIX IT. THIS WAS THE DISTRICT TECHNICAL SERVICE MANAGER FOR SUZUKI AND HE WAS VERY RUDE AND ARROGANT. I DO NOT CARE HOW OLD THE BIKE IS SUZUKI KNOWS ABOUT THE DEFECT AND WILL FIX IT ONLY IF YOUR WITHIN YOUR ONE YEAR WARRANTY. I ALSO KNOW OF A FELLOW RIDER THAT HAD SUZUKI REPAIR HIS 2012 JUST BEFORE THE WARRANTY EXPIRED (SAME BIKE). I CAN PROVIDE NAMES, EMAILS AND PHONE NUMBERS OF ALL ASSOCIATED WITH THE VSTROM STALLING PROBLEMS. THIS EXPERIENCE HAS CURED ME OF BUYING ANY SUZUKI PRODUCT, 4EVER! I HAVE 40+ YEARS OF RIDING EXPERIENCE. *TR

TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE CONSUMER STATED THE RECALL WAS FOR THE PASSENGER SIDE, BUT IT WAS THE DRIVERS SIDE LIGHT THAT WAS LIT. UPDATED 08/26/15. *JB

COMING HOME FROM WORK, MY TRANSMISSION SUDDENLY SHIFTED INTO 3RD GEAR AS WELL AS MY SPEEDOMETER STARTED BOUNCING. DURING THIS EPISODE THE CRUISE CONTROL BEGAN TO DROP OUT. A WHILE LATER, ABOUT 2 MILES, THE ENGINE LOST POWER AND I HAD TO PULL OFF THE FREE WAY AND GOT TOWED HOME. I GOOGLED MY CAR SITUATION AND FOUND THAT THERE HAVE BEEN NUMEROUS EVENTS AS MINE. HAS SUZUKI ADDRESSED THIS ISSUE AND IF SO, WHAT IS THE FIX? *TR

CAR WOULD NOT START BATTERY CHARGED, BUT NEXT DAY VEHICLE BATTERY WOULD BE DRAINED AGAIN.... HEADLIGHTS WORK SOMETIMES, AND TURN SIGNAL WORKS OFF AND ON... *TR

TL* THE CONTACT OWNS A 2008 SUZUKI GSX 1300B EQUIPPED WITH CONTINENTAL CONTIMOTION TIRES, SIZE 120/70/R17 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE WAS SEPARATED, WHICH CAUSED THE BLOW OUT. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 20,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

THE FRONT PASSENGER AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THERE IS A KNOWN RECALL OF THE 2009 SUZUKI SX4 FOR A PROBLEM WITH THE SENSOR IN THE RIGHT FRONT PASSENGER SEAT. I BOUGHT THIS CAR AS A USED VEHICLE IN DECEMBER 2013. I HAVE ATTEMPTED TO CONTACT SUZUKI MOTOR OF AMERICA DIRECTLY BY TWO SEPARATE LETTERS TO INQUIRE ABOUT HAVING THE NECESSARY REPAIR MADE; ALSO I HAVE CALLED THREE DESIGNATED DEALERSHIPS THAT HANDLE SUZUKI WARRANTY REPAIRS IN ORLANDO, TAMPA, AND ST. PETERSBURG, FL TO INQUIRE ABOUT THE STATUS OF THE RECALL. I HAVE RECEIVED NO RESPONSE FROM SUZUKI MOTOR OF AMERICA, AND THE DEALERS KNOW NOTHING ABOUT THE STATUS OF THIS RECALL, OTHER THAN VERIFYING THAT MY VEHICLE IS ONE OF THOSE AFFECTED BY THE RECALL. I AM CONCERNED THAT, SHOULD THIS VEHICLE BE INVOLVED IN AN ACCIDENT WITH A PASSENGER IN THE FRONT PASSENGER SEAT, THAT THE AIRBAG WILL NOT DEPLOY AS IT SHOULD, THUS POTENTIALLY LEADING TO A SERIOUS PASSENGER INJURY. I WOULD LIKE ASSISTANCE IN GETTING SUZUKI TO FOLLOW THROUGH WITH THE RECALL REPAIRS FOR THIS DEFECT. *TR